Hi Ming Cheng,
As I mentioned on the Marketplace website, by design, there's currentlt no way to restrict users from adding more columns or changing column configuration.
But when a view is not editable, the users can *adjust* what they are seeing, but they will not be able to overwrite the view shared with other people. You can tell that a view is adjusted by spotting a "*" symbol near the view name. You can also revert to the saved view.
Also, you can use Perspectives to get a URL that always opens in a predefined configuration.
Another option I didn't mention: using Dashboard gadgets. Although technically it's still possible to change the columns, it's less obvious in the gadget.
Hope this helps!
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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