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Site not loading for the past 2 months. Getting same error

Surbhi Gupta — Fri, 03 Jul 2026 19:36:16 GMT

https://onedevops.atlassian.net/wiki/spaces/OI/pages/2039676929/Guidelines+for+provisioning+OneDevOps+Insights+from+Microsoft+Azure+Marketplace

Restoring Jira Data due to account deactivation

Muhammad Sherif — Fri, 03 Jul 2026 19:31:45 GMT

Hello,

My Jira account was deactivated due to lack of usage, i have just realized now, and i was supposed to open the app before Jun 9, 2026

Is there a possbile way to restore the data back, there are lot of important information i have lost.

Thank you,

Weekly Wonder: Designing Role-Based Tracks - Admin, Power User, and New User Journeys

Blake Hall — Fri, 03 Jul 2026 19:10:52 GMT

Hi CUG Leaders! This week, we’re looking at how to design role-based learning tracks that meet members where they are.

A single CUG agenda can be helpful, but your admins, power users, and new users often arrive with very different goals, questions, and levels of confidence. By shaping intentional journeys for each group, you can make your community feel more relevant, welcoming, and actionable for every participant.

Role-based tracks do not have to mean three separate events every time. They can be themed pathways within a meeting, breakout options during a summit, recurring office hours, curated resource lists, or a simple “choose your path” structure in Confluence. The goal is to help members quickly understand which sessions, resources, and conversations are most useful for them right now.

Below are five practical tips to help you build Admin, Power User, and New User journeys that strengthen engagement across your CUG.

1. Start by defining the outcomes for each role

Before planning sessions or resources, clarify what each audience should be able to do after participating in their track. Admins may need to improve governance, configuration quality, security practices, automation strategy, or change management. Power users may want to build better workflows, improve reporting, share team-level best practices, or become champions for adoption. New users often need confidence with the basics, a clear understanding of terminology, and a safe place to ask beginner questions.

Writing these outcomes down helps you avoid generic programming. Instead of offering one broad “tips and tricks” session, you can shape content around specific progress points: an admin leaves with a governance checklist, a power user leaves with a reusable dashboard pattern, and a new user leaves knowing where to find help and how to complete their first core tasks.

2. Give each track a clear entry point

Members should be able to quickly identify where they belong. Use plain-language descriptions such as “Start here if you are brand new,” “Join this track if you configure or maintain the tool,” or “Choose this path if teammates come to you for help.” This reduces friction and makes the experience feel intentionally designed rather than overwhelming.

Consider adding a short self-selection guide to your meeting page or Confluence hub. A few prompts can help members choose: Are you responsible for settings and permissions? Do you support a team’s process? Are you still learning the basics? The easier it is to find the right entry point, the more likely members are to engage with confidence.

3. Design differentiated content, not separate silos

Role-based tracks work best when they recognize different needs while still keeping the community connected. Admin sessions might go deeper on governance, integrations, templates, permissions, and scaling practices. Power user sessions can focus on practical examples, workflow improvements, reporting, and peer-led demos. New user sessions should prioritize orientation, foundational workflows, terminology, and low-pressure practice.

At the same time, create moments where the tracks intersect. For example, invite admins to hear what new users find confusing, ask power users to share real workflow examples, or host a combined showcase where each group presents one lesson learned. These shared moments prevent the tracks from becoming isolated and help members understand how their roles support one another.

4. Build progression from beginner confidence to community leadership

A strong journey gives members a path forward. New users should see how they can become more capable over time. Power users should see how their expertise can turn into mentorship, presentation opportunities, or participation in working groups. Admins should see how their technical leadership can translate into better enablement and stronger community governance.

Make progression visible by mapping next steps at the end of each track experience. After a new user session, point members to a beginner resource page or upcoming office hours. After a power user demo, invite participants to submit their own use case. After an admin deep dive, share a governance template or form a small discussion group. Each track should answer, “What should I do next?”

5. Use feedback loops to keep the tracks relevant

Role-based tracks should evolve as your community matures. Ask each audience what topics feel most urgent, what resources are missing, and which sessions helped them take action. Admins may need support during platform changes, power users may want more advanced examples, and new users may need a refreshed onboarding path as tools or processes change.

Capture feedback in a simple, repeatable way after meetings, office hours, or track-based events. Look for patterns by role rather than only reviewing aggregate responses. When you can see what each group values, you can adjust the next agenda, invite the right speakers, and build a more useful resource library over time.

Designing role-based tracks helps your CUG serve a wider range of members without watering down the experience. Admins get the depth and governance focus they need, power users get practical ways to improve and influence team practices, and new users get a welcoming path into the community.

By defining outcomes, creating clear entry points, differentiating content, showing progression, and listening to feedback by role, you can turn your CUG programming into a set of meaningful journeys. The result is a community where every member can find the right next step—and see how their role contributes to the success of the whole group.

Public Resources You Can Share with Your Group

Atlassian University – Free Training & Tutorials
- Short, product-focused courses that can serve as inspiration for your series topics or pre-work for attendees.
Work Life by Atlassian – Teamwork & Collaboration Articles
- Practical articles on team rituals, facilitation, and collaboration that can inform how you structure your recurring sessions.
Atlassian Team Playbook
- Ready-to-use plays for running retrospectives, health monitors, and other team activities that make excellent recurring series formats.

New to the community: what's the best way to become an Atlassian Champion?

Said Bennaceur — Fri, 03 Jul 2026 18:59:01 GMT

Hello everyone,

I'm fairly new here and would love some guidance from people who've walked this path.

One of my teammates recently became an Atlassian Champion, and honestly, it really motivated me. Seeing their journey made me want to be the next one, and I'm eager to start on the right foot.

So I'd love to hear from two groups:

For those who are already Atlassian Champions: how did you get there? What did you focus on, and is there anything you wish you'd known when you started?

For those still working toward it: what are you doing right now, and what advice would you give to someone just beginning?

I'm ready to put in the effort, I just want to make sure I'm heading in the right direction from the start. Any tips, resources, or personal experiences would mean a lot.

Thank you in advance

Cobrança duplicada

Antoniet Araujo — Fri, 03 Jul 2026 18:55:59 GMT

Boa tarde!

Solicito o reembolso da cobrança em dobro da empresa Damatta CNPJ 45.722.817/0001-01 CPF 027.465.852-60 Nilvandro Renan Barros de Sá. (fatura Corp Pag)

27/05/2026 11:16 debitado 1.099,21

27/05/2026 21:03 debitado 1.099,21

No aguardo urgente de retorno.

Can't log in to Trello

Summer — Fri, 03 Jul 2026 18:40:53 GMT

When Atlassian took over Trello, I was logged out of my personal Trello account. I no longer have access to the email I used to create the account and don't know how to recover login capabilities. I tried logging in with Apple ID, but all that did was create a new Trello account. Suggestions?

Does anyone else end up learning new features by accident?

Anna Wilson — Fri, 03 Jul 2026 18:11:42 GMT

Hi everyone,

I'm still pretty new to the Atlassian ecosystem, and something funny I've noticed is that I keep discovering features I wasn't even looking for. I'll be trying to do one thing and end up finding a shortcut or option that makes me think, "I wish I'd known about this sooner."

It made me wonder if that's a common experience.Was there a feature or tip you stumbled across that ended up becoming part of your everyday workflow? I'd be interested to hear what those little discoveries were.

i have a problem with payment of standard abo

lschedenko — Fri, 03 Jul 2026 17:22:34 GMT

i cant pay with my visa and maestro Card to pay my Abo. trello doesnt accept the this payment. so i cant work with trello now and cant use the data. i put my VAT and payment datas.

How does your team keep retrospective action items from disappearing?

zoltanersek — Fri, 03 Jul 2026 17:21:56 GMT

Our team has been talking about something that seems surprisingly common.

Retrospectives usually produce a handful of good action items, but a few sprints later many of them have quietly disappeared. Everyone agreed they were important, but once delivery work takes over, they often lose visibility.

I'm curious how other Jira teams handle this in practice.

Do you create Jira issues for every retrospective action item?
Do you keep them in your retro tool?
Do you review old action items at the start of every retrospective?
Do you assign an owner?
Or do they usually fade away unless someone champions them?

I'm less interested in the "ideal" process and more interested in what actually happens on your team.

If you've found a workflow that consistently keeps retrospective improvements moving, I'd love to hear what it is, and what you've tried that didn't work.

Please help me get grandfathered in

Will Anagnos — Fri, 03 Jul 2026 16:08:12 GMT

i have been a client for 6 years striaght. I would like to ask to NOT raise my fee from 15/mo to 24/mo due to my long term loyalty to loom.

Unbale to create the space ,

Kiran — Fri, 03 Jul 2026 15:15:21 GMT

I am getting an error massage when I am trying to create my Space.

How to permanently disable Rovo popups?

Benoit Lubek — Fri, 03 Jul 2026 15:01:24 GMT

I don't want to see popups (aka Spam) about Rovo. How do I disable them forever? I am not interested in Rovo.

Here's the latest one I've seen:

I've already dismissed this several times, but it keeps coming back.

This is extremely annoying and distracting.

Connection issue with PHPStorm

SebaRoz — Fri, 03 Jul 2026 14:02:14 GMT

I use PHPStorm + Bitbucket for many projects. Today I was surprised by a sudden login window that popped up—I was prompted to enter my username and password in order to "Update" the project. The same window appears for all projects.

Entering the password I use to log in to Bitbucket doesn’t work.

I have active API keys set up—entering the key instead of the password doesn’t work either.

Where can I find a solution?

ELIMINAR CUENTA

Carlos — Fri, 03 Jul 2026 14:01:05 GMT

QUIRO ELIMINAR UNA DE MIS CUENTAS Y NO MDE DEJA

Prevent card being moved to "Completed" until a checklist is fully completed?

Dean Wright — Fri, 03 Jul 2026 13:49:55 GMT

We're using Trello Standard to manage our production workflow.

Each card contains a checklist with a final item that links to a Google Form. Unfortunately, some staff are dragging cards into the Completed list without filling in the form or completing the checklist.

Ideally I'd like to enforce the following:

If a user tries to move a card into the Completed list...
Trello checks whether a specific checklist is 100% complete.
If the checklist is incomplete, the move is prevented (or the card is automatically returned to its previous list with a message).

I've looked through automation but I can't find a condition that checks whether a checklist is complete when a card is moved to a list.

Thanks!

ITSM SPECIALIST kit stone pen details

Mark — Fri, 03 Jul 2026 13:48:30 GMT

Hi team,

Can anyone help me with this atlassian has sent a gift box to me for ITSM SPECIALIST certification

It has a stone pen but since it's comming via courior it's stuck because of that pen I have been asked to clarify which stone is it, they wanted to know about the stone of which the pen is made as the name says stone pen if anyone of the members can help me with this so it would be great, what I need to answer to the airport courier authority

What tools do you use for website uptime and performance monitoring?

Sitetrak — Fri, 03 Jul 2026 13:46:27 GMT

Hi everyone,

We've been building SiteTrak, an all-in-one website monitoring platform designed to help teams monitor uptime, page speed, SSL certificates, domains, DNS, SEO, security, and real user performance from a single dashboard.

The main idea is to go beyond simple uptime checks. Instead of only notifying users that something is wrong, SiteTrak provides AI-powered diagnostics to explain what changed and suggests actionable fixes. It also includes a website health score and several free website diagnostic tools.

We're interested in getting feedback from the Atlassian community:

Which website monitoring features are most important to your team?
Do you prefer using one all-in-one platform or multiple specialized tools?
What challenges do you face when monitoring websites and web applications?

We'd love to hear your thoughts and suggestions as we continue improving SiteTrak.

Create a Card from Google Alerts

Jarcelyn Dorsey — Fri, 03 Jul 2026 13:43:53 GMT

Hello

I have been trying to figure this out via Claude and ChatGPT but getting no where.

I have several Google alerts set up for Grant opportunities they are going to my Gmail. I would like to have a card created automatically based on certain keywords (not all Alerts are Grant Opportunities)

Right not I am trying to work with Pabbly Connect for this. I have set up the board with their list. Just confused on how to get things sync.

How can I set this up.

Thank you

automation limit

Ivan Andrieiev — Fri, 03 Jul 2026 13:28:28 GMT

Perhaps I can find some advice here. Jira currently has a limit of 1,700 automations for the Standard plan. We’ve calculated that there’s a strong possibility we’ll exceed this limit, yet we don’t need the Premium plan. Are there any ways to increase this limit while staying on the Standard plan?

Can not login to trello

Katrine Hjorth-Hess — Fri, 03 Jul 2026 13:21:16 GMT

I have access to my email and password, but all 6-digit verification codes from Microsoft Authenticator are rejected. I have completed the account recovery process multiple times and still cannot access my account. Please reset two-step verification on my Atlassian account.