course

Explore Atlassian Cloud products for service management


duration

15 minutes

level

Beginner

product

Jira Service Management

Deliver valuable service experiences

Build a better service management product suite with Atlassian Cloud for service management. Seamlessly fulfill a high volume of service requests, maintain high-quality service, and keep stakeholders informed using a small group of integrated products, with Jira Service Management at the core.
After this course, you’ll be able to:
  • Describe the benefits of using Atlassian Cloud for service management.
  • Describe how Atlassian products support service management.
  • Describe who each Atlassian product in this suite serves.
  • Explain how Atlassian service management products work together.
The availability of features and functionality shown in this course depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.

2 Lessons in this course

5 minutes
What is service management?

By the end of this lesson, you'll be able to: - Describe what service management is - Describe the benefits of using Atlassian Cloud for service management


Sections
  • What is service management?
  • How does Atlassian support service management?
10 minutes
Use Atlassian Cloud products for service management

By the end of this lesson, you'll be able to: - Describe how Atlassian products support service management - Describe who each Atlassian product in this suite serves - Explain how Atlassian service management products work together


Sections
  • How Assets helps service management teams
  • How Jira Service Management helps service management teams
  • How Statuspage helps service management teams
  • Let’s put it all together

Community

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