{"id":"4OgPWvF8tWUVZpyrL0ETvQ","affectedByChange":null,"benefitsList":null,"getStarted":"{\"type\":\"doc\",\"version\":1,\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"You can request a trial from space settings or from the virtual service agent.\"}]},{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"To request a Premium trial from space settings:\"}]},{\"type\":\"orderedList\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"In your service space, go to \"},{\"type\":\"text\",\"text\":\"Space settings\",\"marks\":[{\"type\":\"strong\"}]},{\"type\":\"text\",\"text\":\", then \"},{\"type\":\"text\",\"text\":\"Features\",\"marks\":[{\"type\":\"strong\"}]},{\"type\":\"text\",\"text\":\".\"}]}]},{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"On a Premium feature, select \"},{\"type\":\"text\",\"text\":\"Try it free\",\"marks\":[{\"type\":\"strong\"}]},{\"type\":\"text\",\"text\":\".\"}]}]},{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"Select \"},{\"type\":\"text\",\"text\":\"Request trial\",\"marks\":[{\"type\":\"strong\"}]},{\"type\":\"text\",\"text\":\". You'll see a confirmation that your request was sent.\"}]}]}]},{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"To start a requested trial (billing admins):\"}]},{\"type\":\"orderedList\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"In Jira, open your notifications and select the Premium trial request.\"}]}]},{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"Follow the link to your billing settings, where you can start the trial.\"}]}]}]},{\"type\":\"paragraph\"}]}","informedAboutChange":null,"keyChanges":null,"prepareForChange":null,"reasonForChange":"{\"type\":\"doc\",\"version\":1,\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"Previously, if you didn't have billing permissions, you hit a dead end when you found a Premium feature you wanted to try. There was no way in the product to tell your admin. Now your request goes straight to the admin who can start the trial.\"}]}]}","relatedLinks":null,"status":"ROLLING_OUT","supportingVisuals":null,"tags":["New-feature"],"title":"Request a Premium trial from your admin","type":"IMPROVEMENT","impactRating":"LOW","summary":"{\"type\":\"doc\",\"version\":1,\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"If you can't start a Premium trial yourself, you can ask your billing admin to start one for you. When you find a Premium feature, select \"},{\"type\":\"text\",\"text\":\"Request trial\",\"marks\":[{\"type\":\"strong\"}]},{\"type\":\"text\",\"text\":\", and your admin gets a notification. Available on Free and Standard plans.\"}]}]}","releaseStartDate":"2026-10-29","releaseEndDate":null,"products":["jira-servicedesk"],"featuredImage":null}