During a regular admin audit of our instance, I found that 2 users were able to install apps on our instance. Neither of them have product admin access, and only one is an admin on the project in whi...
I've joined the list of our team for 3 days. However, I still can't reach the confluence that my team owns. Pls help check how could I fix this problem.
Hey team, I'm in a bit of a pickle.. .I've got a JSM Team-managed project with about 10 agents. All the agents have the following: The default "Agent" role in the project A JSM license Acce...
As a company who has purchased Confluence Cloud Premium, and have activated IP-allow listing for anonymous read-access to Pages: I would like an anonymous user to be able to view Confluence Database...
...PD members, and I am unable to create or edit any access permissions. Even when I try to invite people, the only option is to invite them as admins. Until December, I was able to define the access l...
We need a specific set of users (not all admins) to be able to either create a custom issue type OR apply a specific label. We connect to a third part tool that uses either labels or JQL to filter on...
Our users seem to create new confluence sites instead of spaces. How can I disable the "Add Product Permissions" from all users except organization admins? I havent managed to find where I c...
I'm developing a Forge app to list all the remote links on the customer portal request UI. I think I managed to give the app the correct scope and unlicensed access permissions, correct me if I'm w...
...ortal-access to a user group, that we can change the permission for the developers, that they not accidentally comment public? Probably not by Atlassian default, but maybe you know a workaround or a...
...erspectives, like billing permission and adding contact inside a subscription, and nothing worked!
Hello! We need to set a read-only permission on a Confluence Space for a specific user, without giving them the permission to share the pages. This seems not possible in the permission board....
...T) xyz with type Request ERROR: com.atlassian.servicedesk.api.ForbiddenException: You don't have permission to access this service project. ERROR: Exception occurred while processing mail h...
I have been contributing to a project for year, literally years. All of a sudden about 3 months ago, I can click the Edit button on the target repo. I was always able to do so and as part of my modif...
We would like for people who work at our company and have an email address with our domain name to make PTO requests in JSM using their work email. Not all people at our company work at the off...
I'm supporting my org moving from Jira Data Center to Jira Cloud. (and yes, we have a vendor migration partner). I've compared the permissions managed by Permission Schemes, and there are d...
Hello, I am reaching out to seek assistance with configuring knowledge base permissions in Jira Service Management (JSM). We are currently facing challenges in managing and aligning the permission...
...pps" option in JSM sidebar: The only possible solution that I found, is by removing all the other groups from "Service Project Agent" permission, and grant that permission only to t...
I have downgraded our Standard plan to free. Because the free plan does not allow me to change permission some of the remaining members are locked out of the projects do to the permissions that w...
I tired to implement this automation shared by Atlassian's team and it failed seemingly due to access limits: https://www.loom.com/share/dc391cef278f4e31ba369a53aaa701d7 If I change the actor from ...
In the documentation for JIRA Cloud - it says: "It’s possible for a user to have the Plans user permission, but lack the permission to edit a project included in the plan. If this is the case, the u...
...o accomplish this without granting these users full agent privileges, which is something that we're trying to avoid. Is this somehow achievable through permission schemes or some other such m...
Hi, Guys! I'm creating a queue where I need only a certain group of agents to access that queue, how can I do that? Example: The support team will only access the support queue and the systems tea...
Hi everyone! I’m currently using Jira Software v8.5.1 (on-premise), and I need to grant a specific user access to view all projects across our instance, regardless of the project-level permission...
I just saw that it is possible to create teams so that several people can be mentioned or that pages can be shared. However - if I saw correctly - it is not possible to use those teams for giving permission...
Hi everyone On Sunday between 11 a.m. and 8 p.m. tickets were not created correctly. I can see them, but no automation rules were executed and I now have no authorization to trigger a transition. (T...
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