Company manage JSM project We are using Jira Service Management and we want to automate filling in a field with the company (organization) to which the person who created the ticket belongs. The c...
How do people manage their customers and the sites they’re affiliated with? For instance, I manage a team that services seven different locations globally. I’d like to know that Sally is from Site A ...
Hi Jira community, Our use case: we are developing a product together with 2 partner organizations. Then we have some outsourcers, who work for us, but also for one of the previously mentioned p...
At the moment every notification is sent to the whole organization and that is a problem for us. I would like the notifications to be sent only to the Reporter and Request participants of the issue....
Hi there, A couple of questions around the Organizations concept in JIRA I'm trying to use this field across other projects as well, because I need engineers to know which Organization is the r...
Hi community! I need Your help with Organization in JSM. In Organization i have some fields (Project - Directory - Organization - open org): Field 1 - Text Field 2 - Text Field 3 - link Field 4...
Hello, My team and I are trying to access our space, but we keep getting the same screen: Page Unavailable. When trying to contact support and paste the link to our space, it says that Page not exi...
Hello all, I have a use case : I have clients that left our company, but I still need the information about their tickets for my KPI's. But I don't want to let them active in the Organization...
Our confluence space has gotten a little unwieldly and could use some organization. If I move a page to simply be a sub item or start renaming pages, will that break all of my links? B...
I have doubt that the "Resend Invitation" (regarding a customer inside of an organization) is working. Let me tell you my scenario. A customer had said t...
Hi everyone, I’m working in Jira Service Management and need help with automatically updating the "Organization" custom field in requests. Specifically, I would like to have this field populated o...
Hi Community, I’m facing a challenge with Jira Service Management regarding how organizations are handled. We need to assign an organization to each issue for analytics purposes and easier s...
Hi! Recently we were faced with a problem in a specific use case. When we remove an organization from a service management project, the 'organizations' field of the tickets t...
Hello We have had the sole "Org Admin" unexpectedly leave the company, and our IT system has disabled his account in our system. As our Atlassian accounts are connected to our company account...
Hi guys, if you open the Organization list field (in the normal jira issue view, not in die portal view), you do not see a selectable entry or “No matches” is even displayed. Only when you start t...
I am currently managing a list of Organizations within Jira Service Management, where each organization has several detailed fields configured (as per https://support.atlassian.com/jira-s...
...DMIN-400-4", "status": "400", "title": "INVALID_PARAM", "detail": "Organization: [my-org-id] is not with the new user management experience" } ] } questions and additional info: What is the root c...
I made an organisation for myself to use personally a while back but have since completely lost access to it. I made a new organisation that I still have access to for a project but can't access the...
Hello, We have several site with same product on each site. However, since we are a group up of companies, we would like to give user management and group management administration rights fo...
Prezados Utilizo a ferramenta Jira como padrão o idioma Portugues(Brasil). No Projeto de T.I, existe os campos pre-defidos, como por exempo: "organizations, request-type, request participants". M...
Is there any specific reason for not having an internal group to maintain the site admins, like there is for org admins?
Hi, I added additional fields to Organizations in JSM. I am trying to use these additional fields in JQL for searching. This is does not seem to work. Is there a way i can use the additional fields t...
Es de suma importancia ver información de diferentes campos dentro de la ficha de una Organización y poder filtrar, Ccomo podría hacer esto? Ejemplo: Dentro de la Organización tengo un campo que se...
...se JSM's organization to keep tasks and time organized and the project count to a minimum. But I'm running into an issue when creating a ticket in Jira Cloud. The organization lookup/validation fails. I...
Hi, I am looking for a REST API that returns the product creation date and the organization creation date. I tried using the Audit Log to get information about the creation dates, but the Audit L...
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