<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9">
<url><loc>https://community.atlassian.com/forums/discussion/202710/separate-editor-bow-for-external-and-internal-comments</loc><lastmod>2015-10-13T05:58:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/223578/jira-agents-vs-jira-users-service-desk-3-0</loc><lastmod>2015-10-09T12:57:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/177215/are-service-desk-administrators-also-billed-as-agents</loc><lastmod>2015-10-08T18:26:41+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/153067/list-of-differences-between-the-current-and-new-jira-service-desk-version</loc><lastmod>2015-10-08T04:04:56+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/437150/would-you-recommend-jsd-cloud-for-400-users-and-18k-potential-customers</loc><lastmod>2015-10-05T15:54:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/251496/jeti-sending-comments-to-service-desk-customers-when-restricted-comments-to-internal-only-selected</loc><lastmod>2015-10-05T13:29:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/333882/how-to-alert-collaborators-of-service-desk-via-email</loc><lastmod>2015-10-05T12:15:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/12658/link-email-to-service-desk-issue-without-having-jira-issue-number</loc><lastmod>2015-10-02T09:17:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/190863/jira-service-desk-is-it-possible-for-a-customer-to-regret-if-they-picked-a-wrong-date-or-date-time</loc><lastmod>2015-10-01T08:58:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/416186/how-to-customise-an-email-template</loc><lastmod>2015-10-01T08:56:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/271370/service-desk-how-many-email-addresses-can-i-link-to-a-service-desk</loc><lastmod>2015-09-30T14:43:08+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/365040/issue-with-my-deliver-analysis-workflow</loc><lastmod>2015-09-29T10:11:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/9841/customers-no-longer-getting-notifications-or-see-requests-on-portal</loc><lastmod>2015-09-28T19:00:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/274936/custom-field-using-jira-tool-kit-plug-in</loc><lastmod>2015-09-28T10:53:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/232568/wrong-sender-name-in-mail-notification-when-a-user-comment-an-issue-and-the-status-change</loc><lastmod>2015-09-28T07:01:08+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/454423/can-you-associate-issuetypes-within-a-given-project-to-either-require-a-jsd-agent-permission-or-not</loc><lastmod>2015-09-25T02:48:02+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/457485/trigger-a-new-issue-according-to-a-new-status-transition</loc><lastmod>2015-09-24T23:03:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/437934/creting-multiple-issues-by-mail</loc><lastmod>2015-09-24T03:57:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/441946/how-can-we-hide-jira-service-desks-onboarding-help-popups</loc><lastmod>2015-09-23T16:59:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/328305/confluence-questions-for-a-space-showing-up-in-search-results-for-jira-service-desk</loc><lastmod>2015-09-23T09:13:07+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/73510/how-to-customize-my-requests-to-add-more-options-under-you-can-on-the-customer-portal-on-jira-sd</loc><lastmod>2015-09-23T08:53:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/355485/adding-customers-to-service-desk-that-are-not-jira-users</loc><lastmod>2015-09-23T06:16:07+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/250137/re-index-automatically-after-changing-issue-status</loc><lastmod>2015-09-23T04:31:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/192479/is-there-conflict-between-email-setting-in-jsd-and-incoming-email-in-jira</loc><lastmod>2015-09-23T04:28:44+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/86456/account-management</loc><lastmod>2015-09-22T19:31:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/171986/how-to-add-a-new-group-in-jsd</loc><lastmod>2015-09-22T10:48:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/152106/service-desk-importing-cuystomers-and-open-tickets</loc><lastmod>2015-09-21T11:33:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/201107/goals-not-saved-in-sla</loc><lastmod>2015-09-21T08:19:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/123478/why-might-an-issue-sla-timer-be-paused-when-issues-dont-meet-any-pause-criteria</loc><lastmod>2015-09-21T07:05:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/332126/service-desk-email-customization-needs</loc><lastmod>2015-09-18T20:47:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/314317/service-desk-doesn-t-work-first-configuration</loc><lastmod>2015-09-18T15:04:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/305057/blank-customer-portal</loc><lastmod>2015-09-17T17:23:51+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/152377/service-desk-trial-giving-me-an-error-when-i-try-and-create-my-first-service-desk</loc><lastmod>2015-09-17T17:09:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/244583/friendly-url-for-customer-portal</loc><lastmod>2015-09-17T16:20:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/250523/create-report-on-request-type</loc><lastmod>2015-09-17T10:45:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/396693/view-attachments-instead-of-download</loc><lastmod>2015-09-16T11:32:54+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/20853/where-lost-my-host-site</loc><lastmod>2015-09-15T19:13:14+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/393935/how-can-i-add-multiple-customers-to-the-service-desk-from-an-external-helpdesk</loc><lastmod>2015-09-15T15:47:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/295130/actor-section-in-automation-plugin-for-jira</loc><lastmod>2015-09-15T01:28:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/4364/dialogue-boxes-hang-when-submitting-them</loc><lastmod>2015-09-14T18:02:37+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/166263/can-i-add-a-customer-address</loc><lastmod>2015-09-14T11:17:48+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/76145/service-desk-unable-to-reload-a-page-after-status-transition</loc><lastmod>2015-09-11T20:14:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/44776/making-assignee-as-unassinged-after-move-opertion-in-jira</loc><lastmod>2015-09-11T08:05:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/256312/can-i-customize-my-jira-service-desk-alert-message</loc><lastmod>2015-09-10T15:28:38+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/446885/requesting-group-other-option</loc><lastmod>2015-09-10T15:12:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/108819/fire-custom-email-when-user-is</loc><lastmod>2015-09-09T10:53:48+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/8655/why-is-a-service-desk-team-member-not-assignable</loc><lastmod>2015-09-08T17:04:54+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/99702/jira-service-desk-group-customers-by-company</loc><lastmod>2015-09-08T12:01:23+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/67773/service-desk-email-address-used-in-cc-fields-will-create-a-new-issue-on-each-reply</loc><lastmod>2015-09-06T18:40:40+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/97051/anonymous-access-for-the-jira-service-desk</loc><lastmod>2015-09-04T14:48:14+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/120581/why-cant-i-resolve-this-issue-hardcore-meta</loc><lastmod>2015-09-04T13:57:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/444191/is-there-a-way-to-restrict-access-to-service-desk-menu-items-by-customer-group</loc><lastmod>2015-09-03T12:59:55+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/363037/jira-is-it-to-possible-to-have-the-original-estimate-per-issue-and-per-user</loc><lastmod>2015-09-03T09:19:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/51318/can-i-customize-the-service-desk-customer-notifications</loc><lastmod>2015-09-02T14:41:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/58615/customizing-customer-portal</loc><lastmod>2015-09-02T11:43:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/208422/jira-sd-consolidated-view</loc><lastmod>2015-09-01T05:48:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/338682/how-to-see-in-jira-service-desk-all-issues-where-channel-portal</loc><lastmod>2015-09-01T01:21:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/249031/how-do-you-pass-issues-along-to-developers-from-the-service-desk</loc><lastmod>2015-08-31T14:33:02+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/174647/is-the-service-desk-email-setting-account-using-pop-or-imap</loc><lastmod>2015-08-28T13:30:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/420555/the-message-was-rejected-because-it-has-delivery-status</loc><lastmod>2015-08-27T16:30:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/416764/notification-on-participant</loc><lastmod>2015-08-27T11:26:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/254132/jira-service-desk-portal-external-users</loc><lastmod>2015-08-26T08:11:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/389790/how-do-you-stop-the-autopopulation-of-the-comments-field</loc><lastmod>2015-08-25T19:38:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/86919/jira-servce-desk-customer-fields</loc><lastmod>2015-08-25T16:28:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/182571/jira-service-desk-customer-portal-customization</loc><lastmod>2015-08-24T18:43:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/42236/fewer-service-desk-notifications</loc><lastmod>2015-08-24T18:42:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/284534/is-it-possible-to-change-refresh-interval-for-queues-in-jsd</loc><lastmod>2015-08-24T18:06:56+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/446682/jsd-keep-the-customer-session-acress-bew-browser-reboot</loc><lastmod>2015-08-24T04:21:20+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/176872/linking-two-jira-server</loc><lastmod>2015-08-21T06:09:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/77088/automation-rules-jira-servicedesk-arent-working</loc><lastmod>2015-08-20T19:00:13+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/5962/service-desk-audit-logs</loc><lastmod>2015-08-20T11:16:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/68928/is-there-a-way-to-go-out-of-jsd-customer-portal</loc><lastmod>2015-08-20T08:04:05+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/290260/jsd-disable-page-portals</loc><lastmod>2015-08-20T03:13:02+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/368601/difference-between-enable-service-desk-and-create-new-service-desk</loc><lastmod>2015-08-19T07:22:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/43986/what-is-the-best-way-to-store-employee-id-in-jira-service-desk</loc><lastmod>2015-08-19T00:51:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/48587/is-there-a-way-to-let-service-desk-customers-view-tickets-in-a-board-dashboard</loc><lastmod>2015-08-18T06:26:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/400984/service-desk-created-issues-not-showing-up-in-open-requests</loc><lastmod>2015-08-18T04:24:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/277134/how-to-inject-custom-java-script-in-jira-service-desk</loc><lastmod>2015-08-17T10:35:37+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/284399/how-can-we-restrict-access-from-a-group-or-an-user-to-a-particular-servicedesk-project</loc><lastmod>2015-08-16T11:59:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/3826/what-is-the-applicable-license-scheme-for-jira-service-desk-plugins</loc><lastmod>2015-08-14T15:17:44+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/433615/can-i-associate-a-service-desk-request-with-a-sub-task</loc><lastmod>2015-08-14T15:11:12+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/289199/jira-service-desk-customers-from-active-directory</loc><lastmod>2015-08-14T10:37:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/301590/jira-service-desk-first-configuration</loc><lastmod>2015-08-14T06:17:28+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/415553/can-i-use-a-service-desk-3-agent-license-on-a-25-50-users-jira-server</loc><lastmod>2015-08-14T05:54:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/89886/how-to-add-macros-on-the-customer-portal</loc><lastmod>2015-08-14T03:03:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/299340/service-desk-6-4-10</loc><lastmod>2015-08-13T17:37:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/208321/what-is-the-default-jira-database-schema</loc><lastmod>2015-08-13T12:41:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/399879/customize-welcome-page-of-service-desk</loc><lastmod>2015-08-13T04:35:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/32216/jira-service-desk-for-jira-6-4-with-old-pricing-model</loc><lastmod>2015-08-12T15:09:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/220454/service-desk-reporter-field-live-search-doesnt-work-for-agents</loc><lastmod>2015-08-12T14:12:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/220646/how-can-i-make-a-jira-service-desk-customer-user-get-assigned-to-user-groups-upon-signup-at-the-jira-service-desk-portal</loc><lastmod>2015-08-12T03:34:01+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/394242/i-cannot-link-confluence-to-jira-as-i-need-the-details</loc><lastmod>2015-08-11T06:39:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/198247/request-type-not-set-after-importation</loc><lastmod>2015-08-10T04:58:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/46026/how-to-automatically-add-request-participants-when-creating-an-issue</loc><lastmod>2015-08-10T04:38:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/364223/customize-the-login-page-for-servicedesk-customer-user-login</loc><lastmod>2015-08-07T16:36:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/80274/customer-portal-font-size</loc><lastmod>2015-08-06T20:23:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/68390/how-do-i-set-up-incoming-email-into-my-service-desk-on-demand</loc><lastmod>2015-08-06T17:25:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/159683/any-survey-tools-for-service-desk</loc><lastmod>2015-08-05T18:38:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/144668/all-service-desk-agents-added-to-older-service-desks</loc><lastmod>2015-08-04T22:49:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/85269/jira-service-desk-my-requests-customer-screen-what-does-status-color-mean</loc><lastmod>2015-08-04T10:32:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/132070/crowd-when-jira-is-running-service-desk</loc><lastmod>2015-07-29T13:12:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/315120/how-often-do-service-desk-automations-run</loc><lastmod>2015-07-23T17:50:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/238771/can-we-create-custom-fields-per-issue-type</loc><lastmod>2015-07-22T06:46:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/249763/is-it-possible-to-change-https-uptimo-atlassian-net-servicedesk-customer-portal-2-for-more-friendly-url</loc><lastmod>2015-07-21T09:26:55+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/213311/when-will-i-be-able-to-access-cloud-documentation-again</loc><lastmod>2015-07-20T21:30:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/264891/how-can-i-limit-the-access-to-specific-project-for-one-customer</loc><lastmod>2015-07-20T11:07:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/244578/end-users-license-and-account</loc><lastmod>2015-07-20T10:22:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/161707/probably-a-faq-jira-service-desk-more-than-one-project</loc><lastmod>2015-07-20T04:13:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/334560/can-i-use-jira-service-desk-together-with-jemh</loc><lastmod>2015-07-19T16:21:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/171629/back-ups-in-cloud-jira-service-desk</loc><lastmod>2015-07-18T09:47:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/210167/is-it-possible-to-have-a-same-user-with-same-permissions-rights-on-several-projects</loc><lastmod>2015-07-17T13:12:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/425994/i-need-to-have-hyper-links-on-my-customer-portal-for-my-issue-type-on-jira-service-deask</loc><lastmod>2015-07-17T08:48:28+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/63930/jira-service-desk-api</loc><lastmod>2015-07-15T11:43:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/403079/problem-with-user-mention-and-auto-complete</loc><lastmod>2015-07-15T05:51:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/111050/assigne-to-sets-workflow-status</loc><lastmod>2015-07-14T10:59:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/137048/jira-service-desk-mapping-jsd-to-another-jira-instance</loc><lastmod>2015-07-10T16:54:38+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/184613/how-to-get-a-ticket-created-automatically-thru-email-in-different-jira-service-desks-based-on-different-customers</loc><lastmod>2015-07-09T21:37:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/314720/can-i-have-differents-agents-for-differents-service-desk</loc><lastmod>2015-07-09T13:46:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/290580/acess-portal-customer</loc><lastmod>2015-07-09T12:26:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/28630/can-service-desk-agents-access-knowledge-base</loc><lastmod>2015-07-09T11:24:37+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/421460/is-there-a-way-for-service-desk-to-handle-multiples-of-the-exact-same-issue</loc><lastmod>2015-07-09T06:04:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/149567/changing-language</loc><lastmod>2015-07-08T07:13:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/321118/service-desk-sends-2-email-notifications</loc><lastmod>2015-07-06T10:14:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/385826/can-jira-service-desk-2-0-allow-for-authenticated-external-customer-portal-access-to-a-confluence-space-used-as-a-documentation-wiki</loc><lastmod>2015-07-05T21:02:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/82445/delete-jira-service-desk-roles</loc><lastmod>2015-07-03T03:33:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/390545/can-you-strip-old-reply-data-from-email-messages-with-service-desks-email-handler</loc><lastmod>2015-07-02T22:41:48+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/286390/service-desk-attachements-in-email</loc><lastmod>2015-07-02T13:50:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/329425/does-jira-6-4-x-jsd-2-50-allow-customers-to-access-jira-dashboard-to-view-their-submitted-open-tickets</loc><lastmod>2015-07-02T12:53:51+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/209168/jira-service-desk-impact-to-jira-server</loc><lastmod>2015-07-02T11:22:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/1931/i-do-not-see-the-public-signup-section-in-jira-service-desk-2-5-vers</loc><lastmod>2015-07-02T08:56:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/339998/translate-request-status-in-e-mail-notifications</loc><lastmod>2015-07-01T13:53:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/64869/why-do-i-receive-a-notification-when-issue-changes-it-state</loc><lastmod>2015-07-01T13:42:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/96580/jira-service-desk-sla-deleted-on-edit-submit</loc><lastmod>2015-07-01T05:01:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/434298/service-desk-portal-search-doesnt-search-for-the-issue-number</loc><lastmod>2015-06-29T20:27:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/111613/service-desk-customer-invite-problem</loc><lastmod>2015-06-28T14:20:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/131320/can-jira-service-desk-show-the-queue-to-customers-as-well-as-to-agents</loc><lastmod>2015-06-26T22:26:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/377088/how-to-automatically-change-the-assignee-to-the-developer-when-transitioning-the-workflow</loc><lastmod>2015-06-26T13:30:12+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/241107/service-desk-collaborators-assignee-and-work-load-not-available</loc><lastmod>2015-06-25T10:18:50+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/339009/jsd-allow-customers-to-reopen-closed-issues-close-open-issues-etc-from-within-portal</loc><lastmod>2015-06-24T15:19:01+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/364628/changing-outgoing-emails-in-jira-service-desk-for-jira-cloud</loc><lastmod>2015-06-24T07:49:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/25692/jira-service-desk-can-we-set-custom-time-band-in-reports</loc><lastmod>2015-06-23T11:41:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/376058/configure-service-desk-for-regular-customer-updates</loc><lastmod>2015-06-23T09:19:51+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/130127/access-control</loc><lastmod>2015-06-22T14:48:55+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/447379/issue-viewable-by-everyone</loc><lastmod>2015-06-22T05:59:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/83432/incoming-mail-to-service-desk-do-not-support-html</loc><lastmod>2015-06-22T04:56:14+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/365095/customers-must-have-collaborator-in-order-to-comment-by-replying-email-to-the-existing-issue</loc><lastmod>2015-06-19T13:23:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/153411/hide-service-desk-menu-or-just-create-service-desk-request-link</loc><lastmod>2015-06-19T12:58:36+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/41519/jira-agile-and-jira-service-desk</loc><lastmod>2015-06-18T17:45:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/292598/setting-due-date-according-to-sd-time-to-resolution</loc><lastmod>2015-06-18T05:42:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/370789/will-it-be-possible-to-assign-sub-task-to-collaborators</loc><lastmod>2015-06-18T03:11:44+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/263503/jsd-permission-scheme-error-when-removing-delete-permission-from-agents</loc><lastmod>2015-06-17T08:33:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/45172/this-field-type-cannot-be-shown-you-must-provide-a-preset-value</loc><lastmod>2015-06-16T08:23:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/339592/notifications-in-jira-service-desk</loc><lastmod>2015-06-15T11:19:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/131730/service-desk-agents-notifications</loc><lastmod>2015-06-15T10:24:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/407029/can-an-sla-change-after-being-completed-for-a-ticket</loc><lastmod>2015-06-15T09:47:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/9204/service-report-by-issue-type</loc><lastmod>2015-06-15T09:30:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/258871/how-to-configure-single-sign-on-as-a-jira-service-desk-customer-and-confluence-user</loc><lastmod>2015-06-15T05:20:12+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/99053/not-able-to-create-issue-via-this-service-desk</loc><lastmod>2015-06-15T03:27:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/83911/we-dont-receive-emails-anymore-to-our-service-desk-email-channel-from-customers</loc><lastmod>2015-06-12T20:09:51+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/385156/rebuild-default-workflow-for-service-desk</loc><lastmod>2015-06-12T17:09:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/101632/i-would-like-to-customize-the-customer-portal-i-want-to-added-some-hard-code-links-to-the-page-to-different-resource-in-the-company</loc><lastmod>2015-06-12T07:56:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/282121/duplicating-or-changing-service-desk-customer-portal-template</loc><lastmod>2015-06-11T16:13:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/333805/notifications-scheme</loc><lastmod>2015-06-11T02:00:07+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/452704/respond-notifications</loc><lastmod>2015-06-10T14:38:12+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/250079/can-an-admin-be-removed-as-an-agent-in-a-project</loc><lastmod>2015-06-10T07:11:01+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/172355/admin-access</loc><lastmod>2015-06-10T06:35:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/194945/problems-disabling-notifications</loc><lastmod>2015-06-10T06:11:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/74994/is-it-possible-to-add-a-confluence-link-that-is-not-part-of-the-knowledge-base-to-jira-service-desk-issue-without-enabling-anonymous-viewing-we-only-want-service-desk-customers-to-be-able-to-access-the-confluence-space</loc><lastmod>2015-06-10T04:07:37+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/274142/problem-with-statuses-on-jsd</loc><lastmod>2015-06-09T13:02:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/311420/public-sign-up</loc><lastmod>2015-06-08T09:53:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/379176/is-there-any-way-that-service-desk-customer-can-view-all-the-requests-raised-in-portal</loc><lastmod>2015-06-08T08:52:07+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/260956/how-to-update-the-actual-content-of-a-notification-email</loc><lastmod>2015-06-08T08:42:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/336943/not-receiving-email-for-assignee-reporter-in-jira-service-desk</loc><lastmod>2015-06-08T08:19:08+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/433987/cannot-assign-internal-jira-users-as-participants-even-though-they-are-listed-as-collaborators</loc><lastmod>2015-06-05T09:57:44+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/298493/default-value-is-not-working-for-number-field-in-customer-portal</loc><lastmod>2015-06-05T05:41:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/321950/what-plugin-do-you-use-to-create-this-forum</loc><lastmod>2015-06-03T15:46:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/386177/how-can-i-make-collaborator-comments-visible-to-customers</loc><lastmod>2015-06-03T13:32:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/420340/does-a-user-need-an-sd-agent-license-in-order-to-be-assignable-to-a-sd-issue</loc><lastmod>2015-06-01T17:46:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/81305/how-to-remove-service-desk-from-the-navigation-bar-for-a-group</loc><lastmod>2015-06-01T10:25:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/119192/is-it-possible-to-connect-a-service-desk-ticket-to-a-regular-jira-project</loc><lastmod>2015-06-01T04:12:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/435960/auto-transition-when-a-public-comment-is-added</loc><lastmod>2015-05-30T01:18:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/123051/why-do-we-generate-two-different-emails-for-a-notification-in-different-formats</loc><lastmod>2015-05-29T11:09:28+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/86780/service-desk-installation-error</loc><lastmod>2015-05-28T11:42:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/101671/in-service-desk-customer-portal-is-it-possible-to-clear-default-value-of-a-custom-field</loc><lastmod>2015-05-28T10:47:37+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/305811/jira-email-notification-scheme-differs-per-channel</loc><lastmod>2015-05-28T04:39:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/63113/how-can-my-agents-to-be-allowed-to-invite-customers-to-the-servicedesk-portal</loc><lastmod>2015-05-27T23:15:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/37276/setting-up-emails-channel-in-jira-service-desk</loc><lastmod>2015-05-27T16:55:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/60341/service-desk-notification-mails-have-different-status-and-mail-content-saying-your-request-status-changed-to-when-we-transition-tickets-continuously-from-one-state-to-other-state</loc><lastmod>2015-05-27T13:52:54+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/11294/i-cant-clone-a-project</loc><lastmod>2015-05-25T11:05:55+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/160713/how-to-make-existing-custom-schemes-as-default-schemes-for-jira-service-desk-project</loc><lastmod>2015-05-22T08:29:14+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/291508/how-can-i-assign-a-specific-queue-to-specific-customers</loc><lastmod>2015-05-22T03:31:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/80890/service-desk-ad-login</loc><lastmod>2015-05-21T15:56:28+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/188211/service-desk-license</loc><lastmod>2015-05-21T15:37:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/113252/show-requests-by-searching-kb-in-service-desk</loc><lastmod>2015-05-21T14:04:07+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/438365/can-i-add-a-new-when-condition-to-the-automation-engine-in-jira-service-desk</loc><lastmod>2015-05-21T13:14:54+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/343701/does-service-desk-lets-you-set-an-email-notifier-how</loc><lastmod>2015-05-21T04:36:36+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/33421/jira-service-desk-user-management</loc><lastmod>2015-05-21T01:45:50+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/120152/how-to-wrap-up-older-comments-in-servicedesk</loc><lastmod>2015-05-20T17:35:37+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/93832/multiple-project-multiple-right</loc><lastmod>2015-05-19T15:15:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/338000/support-image-attachments-on-the-customer-service-desk-portal</loc><lastmod>2015-05-19T11:11:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/264881/does-service-desk-support-cascaded-dropdown-lists</loc><lastmod>2015-05-19T10:59:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/354161/my-people-tab-looks-different-from-what-it-should-look-like-how-can-i-change-it</loc><lastmod>2015-05-19T06:58:42+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/13503/can-i-add-more-fields-to-the-service-desk-sign-on-form</loc><lastmod>2015-05-18T15:22:42+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/32364/what-permissions-do-i-need-to-modify-core-service-desk-settings</loc><lastmod>2015-05-18T09:28:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/163618/redirect-broken-for-requestor-after-moving-issues</loc><lastmod>2015-05-15T15:00:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/273746/can-a-jira-service-desk-agent-manage-tickets-using-email</loc><lastmod>2015-05-15T07:45:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/382095/extending-jira-service-desk</loc><lastmod>2015-05-14T21:21:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/203915/service-desk-and-asset-managment-link</loc><lastmod>2015-05-13T16:32:36+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/355031/why-would-issues-not-aggregate-in-service-desk</loc><lastmod>2015-05-13T10:37:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/124216/dynamic-sla-goal-in-jsd</loc><lastmod>2015-05-13T10:22:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/110304/jira-service-desk-jira-is-not-receiving-emails-from-agents</loc><lastmod>2015-05-13T09:46:13+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/385604/we-have-multiple-customers-that-need-to-be-confidential-as-noted-in-a-reply-that-service-desk-is-required-for-each-customer-to-keep-confidential-is-there-an-additional-cost-for-each-service-desk</loc><lastmod>2015-05-12T16:02:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/22636/urgent-jira-service-desk-not-creating-issues-from-incoming-emails</loc><lastmod>2015-05-12T10:26:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/309018/adding-fields-to-ticket-display</loc><lastmod>2015-05-12T10:21:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/253080/project-avatar-or-customer-portal-logo</loc><lastmod>2015-05-11T19:37:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/18767/how-to-change-notification-template</loc><lastmod>2015-05-11T06:29:44+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/376680/jira-service-desk-knowledge-articles-license</loc><lastmod>2015-05-10T09:26:55+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/401780/can-we-setup-more-than-2-email-channels-for-a-single-jira-service-desk</loc><lastmod>2015-05-06T15:10:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/371501/sla-loop-help-with-configuring-two-metrics</loc><lastmod>2015-05-06T10:48:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/283993/moving-issue-from-one-sd-to-another</loc><lastmod>2015-05-06T01:28:13+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/292544/customer-comment-is-not-triggering-transition</loc><lastmod>2015-05-05T15:24:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/386764/can-users-of-jira-service-desk-see-search-results-from-confluence-questions-when-searching-a-knowledge-base</loc><lastmod>2015-05-05T07:47:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/411976/can-jira-users-transition-service-desk-tickets</loc><lastmod>2015-05-04T20:16:48+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/148776/assign-automated-email</loc><lastmod>2015-05-04T17:16:40+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/273013/why-do-i-get-the-error-no-permission-to-create-pages-in-space-userguide</loc><lastmod>2015-05-04T03:47:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/272252/changing-issue-type-does-not-automatically-update-service-desk-request-request-type</loc><lastmod>2015-05-02T05:09:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/243238/disable-give-service-desk-feedback</loc><lastmod>2015-04-30T23:11:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/273642/customer-must-be-jiras-user</loc><lastmod>2015-04-28T18:49:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/289475/automated-transition-based-on-previous-status</loc><lastmod>2015-04-28T18:00:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/290985/jira-service-desk-how-to-make-different-custom-fields-mandatory-for-different-customer-request-types</loc><lastmod>2015-04-28T10:49:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/40279/issue-collector-to-embedded-with-service-desk-portal</loc><lastmod>2015-04-28T06:33:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/455853/service-desk-sla-features-using-standard-issue-tracking-screens</loc><lastmod>2015-04-25T16:36:40+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/137772/how-would-we-include-a-field-the-customer-filled-out-in-the-title-on-tickets-for-the-service-desk</loc><lastmod>2015-04-24T10:59:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/313459/how-can-i-link-an-incident-to-an-already-existing-knowledge-base-article</loc><lastmod>2015-04-24T10:39:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/149994/do-all-my-team-members-need-a-jira-subscription-to-request-a-service-from-an-agent-in-service-desk</loc><lastmod>2015-04-23T20:36:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/154451/my-company-ypfb-corporacion-is-very-interested-in-the-acquisition</loc><lastmod>2015-04-23T13:00:02+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/413481/servicedesk-need-to-prevent-users-from-enabling-sd-in-their-jira-projects</loc><lastmod>2015-04-22T12:49:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/353573/how-can-i-use-goovy-to-populate-a-custom-field-with-customer-request-type</loc><lastmod>2015-04-22T11:24:07+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/42300/turning-service-desk-requests-into-jira-tickets</loc><lastmod>2015-04-22T02:54:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/196092/is-it-possible-to-add-non-customers-to-an-issue</loc><lastmod>2015-04-21T21:41:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/418545/simultaneously-internal-and-external-comments-during-workflow-approval-process-in-jsd</loc><lastmod>2015-04-21T09:53:12+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/34842/how-can-i-disable-a-project-but-keep-filters-that-uses-it-valid</loc><lastmod>2015-04-21T08:29:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/73169/cannot-view-customer-portal-with-ie9</loc><lastmod>2015-04-20T09:31:01+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/277030/jira-service-desk-existing-issues-breached-sla</loc><lastmod>2015-04-19T21:15:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/368980/in-service-desk-how-can-we-create-requests-on-behalf-of-new-users-on-the-fly</loc><lastmod>2015-04-19T20:44:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/217140/can-other-wikis-google-docs-be-used-as-a-knowledge-base-in-service-desk</loc><lastmod>2015-04-19T10:58:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/66601/having-separate-editor-box-for-internal-and-external-comments-in-jsd</loc><lastmod>2015-04-16T07:08:51+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/269026/how-do-i-change-the-branding-logo-on-the-customer-portal</loc><lastmod>2015-04-16T04:24:38+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/390433/deleting-email-history-quotes-and-trails-in-reply-messages</loc><lastmod>2015-04-16T04:14:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/93679/how-do-i-configure-jira-service-desk-to-send-an-email-on-vip-issue-submission</loc><lastmod>2015-04-15T19:41:20+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/174038/can-a-use-a-single-inbound-email-address-for-multiple-customers-in-service-desk</loc><lastmod>2015-04-15T15:37:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/361007/sorting-issues-in-jira-sd-by-team-of-four-using-one-account</loc><lastmod>2015-04-14T21:17:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/282441/how-many-service-desk-licenses-will-i-need</loc><lastmod>2015-04-14T17:54:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/453346/service-desk-behalf-of</loc><lastmod>2015-04-14T04:16:41+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/273702/map-multiple-issue-types-to-single-request-type-in-service-desk</loc><lastmod>2015-04-13T06:57:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/110119/how-does-service-desk-determine-if-it-will-process-an-email</loc><lastmod>2015-04-11T14:22:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/286946/no-transitions-available-due-error-java-lang-nullpointerexception</loc><lastmod>2015-04-10T11:45:56+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/8915/how-can-i-link-a-service-request-to-an-existing-rally-user-story</loc><lastmod>2015-04-09T14:28:42+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/143214/can-jira-service-desk-calculate-and-display-the-due-date-of-a-metric</loc><lastmod>2015-04-09T08:00:05+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/114388/how-to-auto-assign-an-issue-to-group</loc><lastmod>2015-04-08T21:52:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/104211/jira-service-desk-strip-quote-incoming-email</loc><lastmod>2015-04-08T15:57:36+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/233070/service-desk-changes-project-permissions</loc><lastmod>2015-04-08T15:41:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/322572/how-do-i-import-service-desk-projects</loc><lastmod>2015-04-07T10:41:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/389798/disabling-or-customizing-welcome-e-mail-for-customer-account-servicedesk-cloud</loc><lastmod>2015-04-01T07:09:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/95406/jira-service-desk-dashboard</loc><lastmod>2015-03-31T16:16:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/92577/jira-service-desk-customer-wide-observer</loc><lastmod>2015-03-31T12:57:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/83424/export-sd-queues-incl-slas-to-excel</loc><lastmod>2015-03-31T08:02:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/420663/jira-service-desk-in-eazybi-reports</loc><lastmod>2015-03-30T03:42:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/230309/how-can-disabled-record-sys-log-to-comments</loc><lastmod>2015-03-29T08:00:34+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/44592/can-jira-servicedesk-automatically-roll-over-weekend-holidays-in-sla-calendar</loc><lastmod>2015-03-27T04:46:05+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/77247/change-management-and-problem-management</loc><lastmod>2015-03-27T04:32:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/285250/jira-servicedesk-cannot-see-reopenned-ticket-in-queue</loc><lastmod>2015-03-26T20:41:55+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/213896/jira-service-desk-add-on-grayed-out</loc><lastmod>2015-03-26T12:38:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/276195/database-custom-field-and-service-desk</loc><lastmod>2015-03-26T09:58:13+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/285178/merging-workflow-for-service-desk-and-regular-bug-tracker</loc><lastmod>2015-03-26T05:37:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/233055/add-activity-stream-to-customer-portal-in-service-desk</loc><lastmod>2015-03-26T03:45:12+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/365415/automated-assignment-of-incoming-emails</loc><lastmod>2015-03-26T03:35:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/344331/how-to-record-the-source-i-e-portal-email-phone-of-comment</loc><lastmod>2015-03-25T18:03:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/15903/customer-search-linked-to-knowledge-base</loc><lastmod>2015-03-25T16:57:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/311049/jira-license</loc><lastmod>2015-03-25T08:50:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/186602/add-issue-number-to-title-of-customer-portal-request</loc><lastmod>2015-03-25T03:42:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/456068/good-introductory-training-for-setting-up-jira-service-desk</loc><lastmod>2015-03-24T18:32:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/91216/is-there-a-start-pause-and-stop-clock-facilty-in-jira-in-order-to-track-if-you-are-keeping-in-sla</loc><lastmod>2015-03-24T05:15:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/398033/jira-service-desk-public-solution</loc><lastmod>2015-03-23T11:12:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/132750/does-a-service-desk-collaborator-need-to-become-an-agent-to-log-time-on-support-tickets</loc><lastmod>2015-03-20T12:47:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/294461/jira-service-desk-email-reply-missing-from-request-participant</loc><lastmod>2015-03-18T18:00:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/75427/workflow-post-functions-request-participants</loc><lastmod>2015-03-18T14:42:56+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/151490/accounts-that-are-created-from-email</loc><lastmod>2015-03-17T11:10:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/91037/reset-permission-scheme-and-severity-roles</loc><lastmod>2015-03-13T20:41:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/298616/adding-many-custom-fields-to-a-service-desk</loc><lastmod>2015-03-13T20:32:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/443397/how-to-group-customers-in-service-desk</loc><lastmod>2015-03-13T09:43:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/209696/service-desk-portal-by-team-or-by-customer</loc><lastmod>2015-03-12T18:51:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/223813/jira-service-desk-and-saved-filter-subscriptions</loc><lastmod>2015-03-11T15:07:55+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/51612/cannot-add-jira-events-to-calendar</loc><lastmod>2015-03-11T14:00:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/337052/service-desk-create-kb-article-creating-link-in-jira</loc><lastmod>2015-03-10T17:01:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/83421/jira-service-desk-open-links-in-new-tab</loc><lastmod>2015-03-09T14:03:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/121656/service-desk-customers-to-update-custom-fields-after-issue-creation</loc><lastmod>2015-03-09T11:41:20+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/71771/license-jira-startup</loc><lastmod>2015-03-09T09:16:20+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/207123/is-there-an-opportunity-to-set-different-views-for-different-customers-for-the-help-center</loc><lastmod>2015-03-09T07:38:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/173517/no-links-to-kb-atricles-and-jsd-issues-are-created</loc><lastmod>2015-03-09T04:42:08+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/352994/any-intent-to-support-ie8-within-jsd</loc><lastmod>2015-03-05T12:06:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/169252/how-to-change-status-name</loc><lastmod>2015-03-05T07:48:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/233166/users-cant-make-a-transition</loc><lastmod>2015-03-04T17:35:36+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/276413/remove-ability-to-add-a-comment-attachment</loc><lastmod>2015-03-04T15:36:08+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/45474/jira-service-desk-portal-customers-does-not-see-resolve-ticket-option</loc><lastmod>2015-03-04T11:02:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/437162/where-can-i-find-the-service-desk-e-mail-templates</loc><lastmod>2015-03-04T04:55:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/104335/pre-selected-form-content-in-jira-service-desk-form</loc><lastmod>2015-03-03T11:50:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/15434/service-desk-customer-portal-access-security-type</loc><lastmod>2015-03-03T10:41:41+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/26183/change-sort-for-atlassian-service-desk-customer-portal-groups</loc><lastmod>2015-03-02T18:29:07+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/14111/jira-service-desk-many-companies-slas-to-serve-how-to-set-this-up</loc><lastmod>2015-02-26T18:46:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/427806/public-and-private-service-desks</loc><lastmod>2015-02-26T16:08:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/413224/service-desk-outgoing-e-mails-with-corporate-identity</loc><lastmod>2015-02-25T10:58:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/127599/is-there-any-way-to-select-pre-configured-canned-responses-during-workflow-transition-screen</loc><lastmod>2015-02-25T10:16:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/345867/why-does-a-cloud-service-desk-customer-use-a-jira-license</loc><lastmod>2015-02-24T18:53:28+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/233091/what-is-the-exact-pixel-dimension-of-a-jira-service-desk-logo</loc><lastmod>2015-02-24T12:19:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/157950/what-does-jira-simply-do-how-can-i-use-it</loc><lastmod>2015-02-24T02:35:44+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/183575/export-the-sla-custom-field-to-excel</loc><lastmod>2015-02-23T21:51:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/141208/can-jira-service-desk-have-multiple-customers</loc><lastmod>2015-02-23T16:01:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/39239/users-not-able-to-see-projects-created-in-jira-service-desk</loc><lastmod>2015-02-23T06:54:50+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/20615/what-versions-of-tomcat-is-included-with-jira-6-3</loc><lastmod>2015-02-18T22:09:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/274286/request-participant-made-by-agent-does-not-make-ticket-visible-to-other-customer</loc><lastmod>2015-02-18T19:32:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/283102/why-do-some-issues-not-show-in-the-jira-service-desk</loc><lastmod>2015-02-18T19:31:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/80171/service-desk-portal-new-ticket-email-comes-from-anonymous</loc><lastmod>2015-02-18T15:42:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/99473/migrating-cloud-based-jira-jira-service-desk-to-self-hosted-solution</loc><lastmod>2015-02-18T12:47:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/149096/prevent-customer-from-seeing-all-service-desk-portals</loc><lastmod>2015-02-18T07:36:08+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/386708/why-are-random-customers-are-showing-up-under-collaborators</loc><lastmod>2015-02-18T02:04:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/335151/can-i-be-notified-of-an-email-being-sent-to-a-restricted-service-desk-from-an-unknown-customer</loc><lastmod>2015-02-17T17:16:42+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/382564/how-to-add-a-message-to-the-main-portal-page</loc><lastmod>2015-02-17T15:44:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/7872/what-happened-to-creating-a-customer-directly-on-the-portal-page</loc><lastmod>2015-02-17T13:10:55+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/162802/hipchat-notifications-when-a-jira-service-desk-request-has-been-logged</loc><lastmod>2015-02-16T17:12:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/202680/request-name-in-jira-service-desk-to-automatically-populate-in-issue-custom-field</loc><lastmod>2015-02-16T02:44:05+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/215917/is-it-possible-to-copy-a-service-desk-configuration</loc><lastmod>2015-02-13T18:44:37+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/314141/how-does-an-agent-create-subtasks-in-service-desk</loc><lastmod>2015-02-12T18:31:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/203319/enable-disable-fields-on-customer-portal-form-w-r-t-other-fields-values</loc><lastmod>2015-02-12T06:38:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/366334/reopen-ticket-via-email</loc><lastmod>2015-02-11T23:28:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/206200/does-atlassian-do-product-demos</loc><lastmod>2015-02-11T21:52:23+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/33064/service-desk-duplicate-e-mails</loc><lastmod>2015-02-11T12:02:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/129089/set-field-based-on-part-of-another-field</loc><lastmod>2015-02-11T08:46:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/67524/change-service-desk-logo</loc><lastmod>2015-02-10T15:15:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/87948/how-can-i-grant-a-user-customer-permissions-to-a-ticket</loc><lastmod>2015-02-10T05:06:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/118762/sd-without-agent-access-can-i-get-working-on-internal-issue-do-transitions-assigneeadding-comments-etc</loc><lastmod>2015-02-09T09:01:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/280305/can-you-link-a-service-desk-to-a-sub-tree-of-a-confluence-space</loc><lastmod>2015-02-09T07:53:40+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/24666/comment-added-notification-to-reporter-set-by-an-agent</loc><lastmod>2015-02-07T10:15:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/165845/why-isnt-an-issue-changing-to-waiting-for-customer-when-we-add-a-comment</loc><lastmod>2015-02-06T21:52:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/356830/issue-with-setting-up-a-customer-portal-user-via-email</loc><lastmod>2015-02-06T21:46:28+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/130812/hide-jira-service-desk-menu-from-users</loc><lastmod>2015-02-06T13:23:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/373039/why-does-groovy-fast-track-transition-an-issue-report-a-workflow-operation-error</loc><lastmod>2015-02-06T10:15:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/34637/how-to-customise-the-jira-service-desk-customer-portal</loc><lastmod>2015-02-05T11:20:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/345984/linking-between-jira-an-confluence-via-service-desk</loc><lastmod>2015-02-05T08:33:23+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/132853/how-can-i-setup-notifications-to-agents-for-mentions</loc><lastmod>2015-02-04T17:37:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/146468/jira-cloud-edition-any-way-to-change-footers-in-a-notification-scheme</loc><lastmod>2015-02-02T20:05:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/122740/can-you-set-up-a-http-redirect-pointing-to-a-service-desk-customer-portal</loc><lastmod>2015-02-02T19:46:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/230603/felder-bildschirmmasken</loc><lastmod>2015-02-02T07:27:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/144149/service-desk-email-configuration-does-not-catch-tickets-from-email</loc><lastmod>2015-01-31T12:19:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/426176/jira-it-helpesk-customer-web-portal</loc><lastmod>2015-01-30T14:03:13+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/153792/mail-handler-question</loc><lastmod>2015-01-29T14:43:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/365164/how-to-use-reporter-not-an-agent-user-in-a-dbcf-dynamic-query-clause-on-a-service-desk-portal</loc><lastmod>2015-01-29T14:01:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/116095/how-to-submit-an-issue-without-a-login</loc><lastmod>2015-01-29T12:39:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/91132/why-did-people-tab-change-and-no-longer-displays-agents-customers-collaborators</loc><lastmod>2015-01-29T10:15:40+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/2940/service-desk-report-e-mail-to-agents</loc><lastmod>2015-01-28T17:10:37+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/413273/service-desk-creating-screens-for-sub-tasks</loc><lastmod>2015-01-28T04:08:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/192004/service-desk-external-database-fields</loc><lastmod>2015-01-27T16:27:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/103451/external-clients-creating-support-tickets-via-email</loc><lastmod>2015-01-26T06:43:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/60074/service-desk-added-participants-cannot-access-the-issue-to-which-they-have-been-added</loc><lastmod>2015-01-23T07:47:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/364190/is-there-a-possibility-for-an-agent-to-order-the-queues-individually</loc><lastmod>2015-01-22T15:48:51+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/136990/what-is-the-difference-between-jira-service-desk-user-and-customer</loc><lastmod>2015-01-22T09:10:12+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/322901/customer-request-type-not-set-from-issue-type</loc><lastmod>2015-01-21T12:41:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/90267/service-desk-multiple-clients</loc><lastmod>2015-01-20T13:20:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/320790/does-old-service-desk-licensing-will-be-discontinued-at-some-point</loc><lastmod>2015-01-20T11:43:36+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/385114/service-desk-authorize</loc><lastmod>2015-01-20T09:49:08+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/340918/how-can-i-add-a-link-for-the-jira-issue-collector-to-the-jira-service-desk-customer-portal</loc><lastmod>2015-01-20T06:11:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/169727/service-desk-management-requires-agents</loc><lastmod>2015-01-19T17:03:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/274632/can-we-have-multiple-issue-schemas-for-one-project</loc><lastmod>2015-01-19T08:43:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/368370/is-is-normal-to-mark-all-jira-service-desk-ticket-closed-by-customer-as-resolved-by-customer</loc><lastmod>2015-01-18T20:48:38+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/137268/how-does-email-trigger-transition-in-jira-service-desk</loc><lastmod>2015-01-16T15:18:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/69110/jira-service-desk-integration-with-self-developed-jira-plugin</loc><lastmod>2015-01-16T03:15:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/36894/how-to-disable-or-reorder-customer-portals</loc><lastmod>2015-01-16T00:16:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/252058/how-to-bring-people-in-to-jira-service-desk-issues-for-support-requests</loc><lastmod>2015-01-15T23:10:41+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/254217/can-we-customize-the-ondemand-email-text-of-notifications</loc><lastmod>2015-01-15T20:37:08+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/28692/how-to-put-custom-fields-in-jira-service-desk-customer-portal</loc><lastmod>2015-01-15T11:06:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/290307/can-the-jira-service-desk-maintain-a-customer-cc-list</loc><lastmod>2015-01-14T07:48:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/152545/make-custom-fields-non-editable-but-viewable-by-client</loc><lastmod>2015-01-14T07:20:12+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/405381/setting-sla</loc><lastmod>2015-01-14T05:35:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/312045/create-a-queue-that-only-shows-a-specific-customer-request-type</loc><lastmod>2015-01-13T21:45:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/301920/customer-notifications-for-issues-created-by-admins-in-service-desk</loc><lastmod>2015-01-13T16:37:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/373872/can-you-define-what-a-week-is-eg-mon-sun-as-used-in-jira-service-desk-reports</loc><lastmod>2015-01-12T07:32:48+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/293052/sla-to-jira-issue</loc><lastmod>2015-01-09T10:58:33+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/340737/measuring-2nd-level-support-sla</loc><lastmod>2015-01-07T09:28:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/347745/howe-to-make-an-export-of-the-real-time-reports</loc><lastmod>2015-01-06T12:15:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/70167/problem-with-timetracking-and-jira-service-desk</loc><lastmod>2015-01-06T09:02:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/386340/is-it-possible-to-have-service-desk-on-public-network-and-connecting-it-with-jira-instance-on-internal-network</loc><lastmod>2015-01-05T15:01:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/123594/automate-service-desk-issue-creation</loc><lastmod>2015-01-05T10:30:07+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/283536/branding-jira-service-desk</loc><lastmod>2015-01-02T12:16:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/17336/using-auto-transition-listener-and-jira-service-desk</loc><lastmod>2014-12-30T08:13:42+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/203051/i-have-jira-instance-of-more-than-200-projects-need-to-configure-holidays-for-the-year-2015-is-there-a-way-to-do-it-for-all-projects-at-a-time-using-sql-scripts-or-any-other-third-party-tools-please-advice</loc><lastmod>2014-12-29T12:01:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/437541/is-it-possible-to-create-issues-for-service-desk-customers</loc><lastmod>2014-12-29T11:30:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/336640/customer-portal-in-jira-service-desk</loc><lastmod>2014-12-26T08:33:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/106411/can-i-filter-the-list-of-service-desks-that-show-up-in-the-help-center</loc><lastmod>2014-12-22T14:46:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/85929/effort-based-prioritization</loc><lastmod>2014-12-22T10:25:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/299766/possible-to-mention-a-sd-customer-in-a-comment</loc><lastmod>2014-12-19T16:57:01+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/192380/where-does-the-site-admin-users-service-desk-customers-list-get-defined</loc><lastmod>2014-12-19T16:44:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/90053/how-can-i-use-a-customfield-to-set-priority</loc><lastmod>2014-12-19T15:28:41+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/310932/custom-symbols-in-service-desk</loc><lastmod>2014-12-19T11:48:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/342631/authenticationfailedexception-authenticate-failed</loc><lastmod>2014-12-18T19:02:42+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/267742/where-can-download-a-full-documentation-on-jira-service-desk</loc><lastmod>2014-12-18T18:10:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/288169/loop-sla-for-service-desk</loc><lastmod>2014-12-18T11:43:48+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/437383/is-it-possible-to-create-a-subtask-via-jira-service-desk</loc><lastmod>2014-12-18T11:40:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/382965/customizing-service-desk-portal</loc><lastmod>2014-12-18T06:44:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/164148/only-service-desk-agents-can-progress-tickets</loc><lastmod>2014-12-18T01:24:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/40591/detailed-features-of-jira-service-desk-available-or-not</loc><lastmod>2014-12-17T20:15:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/36026/making-a-field-in-customers-portal-visible-only-for-agents-adding-requests</loc><lastmod>2014-12-17T15:36:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/342837/component-on-sd-customer-portal</loc><lastmod>2014-12-17T14:59:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/235955/where-is-the-settings-tab-and-agent-config-in-service-desk</loc><lastmod>2014-12-16T12:52:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/409845/one-of-our-service-desk-users-cant-see-all-his-issues-through-the-portal</loc><lastmod>2014-12-15T09:45:02+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/208254/jira-servicedesk-best-way-to-present-different-request-types-to-different-customers</loc><lastmod>2014-12-15T06:07:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/421435/how-can-i-use-the-same-service-desk-form-for-multiple-projects</loc><lastmod>2014-12-12T22:24:23+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/100882/how-can-i-do-so-that-the-jira-service-desk-requests-will-be-visible-to-a-different-customer</loc><lastmod>2014-12-12T11:53:01+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/384879/customer-cannot-access-jira-service-desk-after-installing-purchased-license</loc><lastmod>2014-12-12T01:49:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/452123/service-desk-customer-invite-problem</loc><lastmod>2014-12-11T23:33:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/113893/can-we-expect-that-anonymous-user-will-be-able-to-create-a-support-ticket</loc><lastmod>2014-12-11T23:19:33+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/157360/service-desk-browser-compatibility</loc><lastmod>2014-12-11T06:03:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/248918/workflow-transitions-different-in-jira-agile-to-service-desk</loc><lastmod>2014-12-10T23:16:41+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/47557/project-authorisation</loc><lastmod>2014-12-10T11:53:13+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/69948/autowatch-plugin-does-not-work-when-service-desk-is-enabled</loc><lastmod>2014-12-10T08:09:36+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/375320/sla-service-desk-run-when-it-should-be-stopped</loc><lastmod>2014-12-09T10:30:34+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/178320/can-service-desk-request-link-to-another-request</loc><lastmod>2014-12-09T10:22:07+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/277682/service-desk-priority-field</loc><lastmod>2014-12-09T10:19:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/74785/jira-service-desk-and-time-in-status-feature</loc><lastmod>2014-12-08T10:04:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/186634/knowledge-base-survey-plugin-not-working-with-service-desk</loc><lastmod>2014-12-08T05:07:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/131555/how-can-i-use-scriptrunner-to-re-open-issues-on-email-comment</loc><lastmod>2014-12-04T22:14:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/445627/service-desk-can-a-customer-be-assigned-to-a-group-company-org</loc><lastmod>2014-12-04T17:21:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/109677/does-every-agent-in-jira-need-a-license-in-service-desk</loc><lastmod>2014-12-02T16:21:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/29778/multiple-service-desks-with-different-permission-schemes</loc><lastmod>2014-12-02T12:13:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/270848/several-questions</loc><lastmod>2014-12-01T10:38:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/154315/how-to-manage-users-in-service-desk</loc><lastmod>2014-12-01T05:32:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/343355/sla-reports</loc><lastmod>2014-11-30T18:50:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/266912/cross-contract-prioritization</loc><lastmod>2014-11-30T10:05:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/425998/service-desk-notifications</loc><lastmod>2014-11-29T13:10:02+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/188442/how-do-i-translate-the-help-center-welcome-message</loc><lastmod>2014-11-27T12:17:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/448992/jira-service-desk</loc><lastmod>2014-11-27T10:11:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/363493/i-need-to-know-that-how-long-time-did-u-spend-to-time-for-solved-the-issue</loc><lastmod>2014-11-26T19:38:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/293555/predefined-requests-jira-service-desk-customer-portal</loc><lastmod>2014-11-26T19:33:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/210934/created-vs-resolved-service-desk-report-shows-0-resolved</loc><lastmod>2014-11-26T16:29:51+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/129094/servisedesk-how-to-get-a-date-time-of-the-first-response-taking-into-account-sla-and-calendar</loc><lastmod>2014-11-26T15:17:54+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/264887/notifications</loc><lastmod>2014-11-26T12:54:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/387100/servicedesk-how-to-upgrade-to-latest-version</loc><lastmod>2014-11-26T10:47:55+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/208775/different-slas-for-different-issues</loc><lastmod>2014-11-26T06:37:20+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/50743/hi-i-can-not-install-service-desk-1-2-7-or-1-2-5-in-jira-6-1-4-help-me-pls</loc><lastmod>2014-11-25T13:16:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/237517/i-want-to-sla-reports-hourly</loc><lastmod>2014-11-24T12:11:34+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/381875/adding-a-user-to-help-desk-topic-that-was-created-by-an-agent</loc><lastmod>2014-11-22T20:54:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/427840/can-a-service-desk-customer-be-added-to-a-company-group-for-reporting-purposes</loc><lastmod>2014-11-22T00:03:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/202279/how-can-i-change-the-color-scheme-of-jira-service-desk</loc><lastmod>2014-11-19T21:10:41+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/194511/wufoo-to-jira-service-desk-integration-possible</loc><lastmod>2014-11-19T19:36:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/240234/jira-service-desk-plugin-not-receiving-emails-with-blank-subject-line</loc><lastmod>2014-11-19T04:48:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/114667/blank-service-desk</loc><lastmod>2014-11-18T19:08:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/293151/how-can-we-configure-email-notifications-in-advance-of-sla-breaches</loc><lastmod>2014-11-18T06:17:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/295054/customize-mail-to-customer</loc><lastmod>2014-11-17T08:59:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/228145/cannot-add-agents-in-service-desk-2-0</loc><lastmod>2014-11-14T18:44:05+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/329601/how-do-i-edit-a-custom-field-when-using-service-desk-view</loc><lastmod>2014-11-14T14:18:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/280408/get-jsd-request-type-from-issue-type-id</loc><lastmod>2014-11-12T18:25:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/327737/service-desk-adding-a-comment-when-resolving-an-issue</loc><lastmod>2014-11-11T16:01:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/439213/sharing-service-desk-issues-between-customers</loc><lastmod>2014-11-11T15:19:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/285739/can-you-transfer-an-account-and-all-of-its-projects-tickets-to-a-new-companys-jira</loc><lastmod>2014-11-11T13:57:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/128226/how-does-service-desk-communicate-with-the-customers</loc><lastmod>2014-11-11T11:47:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/132759/set-internal-or-to-customer-comment-on-service-desk-with-groovy</loc><lastmod>2014-11-10T13:32:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/214698/jira-service-desk-translations</loc><lastmod>2014-11-10T08:54:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/268194/are-we-forced-to-use-agents-to-edit-issues-not-visible-in-customer-portal</loc><lastmod>2014-11-07T09:17:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/160177/count-existing-service-desk-agents</loc><lastmod>2014-11-06T19:35:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/360586/in-service-desk-i-would-like-to-categorize-resolutions</loc><lastmod>2014-11-06T19:28:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/425232/create-agents-to-costumer-ticket</loc><lastmod>2014-11-06T18:34:42+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/348886/customer-portal-self-sign-up-and-private-protected-knowledge-base</loc><lastmod>2014-11-05T21:27:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/410968/how-can-i-create-queues-based-on-the-selected-groups</loc><lastmod>2014-11-05T19:28:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/159270/how-to-create-an-issue-in-jira-in-order-a-client-can-see-it-in-service-desk-portal</loc><lastmod>2014-11-05T05:43:34+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/38284/how-can-i-set-up-service-desk-so-that-multiple-external-users-can-see-all-project-issues-ie-not-just-the-ones-they-created</loc><lastmod>2014-11-04T05:14:33+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/129783/service-desk-allow-anonymous-users</loc><lastmod>2014-11-03T13:08:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/422797/diferencias-entre-usuarios-y-agentes</loc><lastmod>2014-10-31T09:40:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/113954/service-desk-notifcations-on-status-change</loc><lastmod>2014-10-31T09:23:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/442964/issue-creation-problem</loc><lastmod>2014-10-30T18:11:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/175923/how-to-log-voice-mail-messages</loc><lastmod>2014-10-30T18:02:33+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/160366/all-issues-are-open-in-customer-portal</loc><lastmod>2014-10-30T05:19:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/216553/how-to-delete-field-configurations</loc><lastmod>2014-10-30T00:44:48+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/33540/is-there-anyway-to-set-the-value-of-a-custom-field-into-the-target-of-a-sla-in-service-desk</loc><lastmod>2014-10-29T20:09:48+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/108266/signing-up-for-service-desk-trial</loc><lastmod>2014-10-29T17:11:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/197458/table-grid-in-customer-interface-for-jira-service-desk</loc><lastmod>2014-10-28T09:50:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/393620/service-desk-and-seraph-sso</loc><lastmod>2014-10-27T12:58:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/52216/can-service-desk-2-customers-be-licensed-in-confluence</loc><lastmod>2014-10-27T11:57:01+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/237098/sla-holidays-is-half-day-but-i-cant-configure</loc><lastmod>2014-10-27T05:51:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/56914/how-can-i-manage-the-systems-list-in-service-desk</loc><lastmod>2014-10-27T05:44:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/171508/is-it-possible-to-add-links-to-isssue-description-on-the-customer-portal</loc><lastmod>2014-10-24T12:22:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/111040/jira-service-desk-email-setup</loc><lastmod>2014-10-24T10:19:38+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/358149/customer-portal-sign-up-should-ask-for-company-group</loc><lastmod>2014-10-22T19:39:13+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/382297/should-i-handle-different-slas-for-different-customers-with-one-sla-and-different-sets-of-goals-or-different-slas</loc><lastmod>2014-10-22T06:00:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/175224/how-to-measure-jira-service-desk-slas-without-specific-goals</loc><lastmod>2014-10-21T15:08:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/116626/is-it-possible-to-display-the-card-ticket-number-in-jira-support-portal-currently-the-card-ticket-number-only-displays-if-the-mouse-is-hovered-over-the-issues-request-description</loc><lastmod>2014-10-21T14:44:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/406512/question-on-best-practices-for-server-requirements</loc><lastmod>2014-10-21T12:36:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/438143/diferenciar-por-paises</loc><lastmod>2014-10-21T09:29:48+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/233213/slas-for-service-desks-without-24-hour-support</loc><lastmod>2014-10-21T03:05:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/97498/when-creating-a-case-in-service-desk-is-there-a-way-to-email-all-members-of-the-component-assigned</loc><lastmod>2014-10-20T09:01:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/118146/support-service-questions</loc><lastmod>2014-10-19T00:52:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/354157/how-do-i-setting-up-customer-users-with-the-version-1-x-pricing-licensing</loc><lastmod>2014-10-17T11:19:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/137907/service-desk-only-for-sla</loc><lastmod>2014-10-16T14:15:33+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/327550/service-desk-evaluation</loc><lastmod>2014-10-16T04:01:56+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/128882/change-atlassian-answers-display-language</loc><lastmod>2014-10-16T02:57:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/273497/how-can-we-reduce-jira-user-license-from-25-to-10</loc><lastmod>2014-10-15T09:35:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/48204/dynamic-fields-in-service-desk-custom-portal</loc><lastmod>2014-10-14T13:06:48+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/42294/how-can-a-jira-admin-remove-add-fields-in-the-service-desk-view-issue-screen</loc><lastmod>2014-10-14T10:35:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/198720/could-not-access-customer-portal</loc><lastmod>2014-10-14T05:41:14+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/402062/how-to-configure-the-jira-so-the-users-on-see-only-activity-in-the-activity-stream-for-projects-they-have-access</loc><lastmod>2014-10-14T05:23:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/28558/using-script-runner-to-evaluate-if-ticket-is-from-service-desk</loc><lastmod>2014-10-13T12:23:56+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/201121/jira-service-desk-customer-group</loc><lastmod>2014-10-13T06:47:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/6602/can-wiki-editor-for-jira-support-service-desk</loc><lastmod>2014-10-12T16:38:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/71526/can-i-create-drop-downs-in-jira-service-desk</loc><lastmod>2014-10-12T07:12:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/394093/transition-en-customer-portal</loc><lastmod>2014-10-09T08:37:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/74273/how-to-auto-add-a-watcher-to-an-issue-from-a-custom-field</loc><lastmod>2014-10-09T07:56:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/142358/editing-code-through-announcement-banner</loc><lastmod>2014-10-07T15:19:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/136815/jiraservice-desk</loc><lastmod>2014-10-07T08:21:07+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/174145/how-to-customize-content-of-main-service-desk-page</loc><lastmod>2014-10-07T04:15:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/153710/is-there-a-way-to-automatically-set-a-custom-field-value-for-email-submissions-to-service-desk</loc><lastmod>2014-10-06T10:16:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/161176/create-servicedesk-permission</loc><lastmod>2014-10-03T08:17:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/145791/my-requests</loc><lastmod>2014-10-03T00:21:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/656/is-there-a-way-to-trigger-the-workflow-from-the-sla-goal-in-jira-service-desk</loc><lastmod>2014-10-02T16:09:40+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/282294/is-it-possible-to-associate-projects-with-a-jira-service-desk-customer</loc><lastmod>2014-10-02T01:43:40+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/224275/my-collaborators-cant-automatically-see-newly-created-tickets</loc><lastmod>2014-09-30T23:00:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/12540/service-desk-for-email-communication</loc><lastmod>2014-09-29T22:00:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/54421/best-practice-for-managing-a-customer-bug-report-via-service-desk</loc><lastmod>2014-09-26T09:39:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/2152/how-to-add-cc-field-in-open-ticket-screen</loc><lastmod>2014-09-25T09:44:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/235317/assignee-issue</loc><lastmod>2014-09-25T07:13:54+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/315749/how-to-notify-a-specific-user-when-a-service-desk-request-is-generated</loc><lastmod>2014-09-25T01:50:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/410445/how-to-use-service-desk-for-different-subsidiaries-and-service-teams</loc><lastmod>2014-09-24T18:26:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/100126/jira-service-desk-mobile-interface</loc><lastmod>2014-09-24T13:20:40+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/214997/servicedesk-workflow-adjustments</loc><lastmod>2014-09-24T05:46:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/420557/obstacles-to-joining-service-desk-2-0-customers-not-accessing-jira-view</loc><lastmod>2014-09-24T05:45:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/161008/some-questions-about-jira-service-desk</loc><lastmod>2014-09-24T01:37:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/379075/how-do-i-move-a-service-desk-issue-from-one-request-type-to-another</loc><lastmod>2014-09-23T23:10:20+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/14827/service-desk-is-very-slow-on-hosted-site-why</loc><lastmod>2014-09-23T09:43:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/367695/is-there-a-way-to-integrate-jira-service-desk-with-bmc-remedy</loc><lastmod>2014-09-19T05:31:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/257945/jira-service-desk-configuration-for-multiple-clients</loc><lastmod>2014-09-18T16:42:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/308463/how-knowledge-database-is-handled-in-service-desk</loc><lastmod>2014-09-18T12:04:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/228486/is-this-a-bug-in-jira-service-desk</loc><lastmod>2014-09-17T09:20:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/303219/variable-substitution-in-service-desk-request-hidden-fields</loc><lastmod>2014-09-17T06:59:34+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/421373/service-desk-2-0-new-pricing-model</loc><lastmod>2014-09-17T04:00:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/190869/jira-service-desk-in-spanish</loc><lastmod>2014-09-17T03:55:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/79002/what-is-a-agent-at-jira-service-desk</loc><lastmod>2014-09-17T02:15:28+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/93728/bulk-add-customers-to-jira-service-desk</loc><lastmod>2014-09-16T15:11:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/299139/paste-images-to-service-desk-request</loc><lastmod>2014-09-16T11:46:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/261914/jira-service-desk-create-user-without-license-via-mail-handler</loc><lastmod>2014-09-16T06:19:41+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/129479/how-can-i-modify-the-service-desk-portals-page</loc><lastmod>2014-09-16T03:13:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/279648/creating-a-jira-service-desk-call-through-e-mail</loc><lastmod>2014-09-15T16:04:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/129333/cost-of-upgrading-to-service-desk-2-0</loc><lastmod>2014-09-15T08:55:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/92262/use-workflow-in-service-desk-to-automatically-request-more-data</loc><lastmod>2014-09-15T07:37:50+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/341601/how-to-add-links-to-service-desk-portal</loc><lastmod>2014-09-15T05:51:08+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/263483/macro-current-user-does-not-work-in-customer-portal</loc><lastmod>2014-09-14T21:10:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/71361/how-to-set-sla-for-workflow-with-multiple-paths</loc><lastmod>2014-09-14T20:36:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/123986/custom-check-box-field-does-not-appear-to-work-in-jira-service-desk</loc><lastmod>2014-09-14T18:50:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/127670/agent-based-pricing-for-jira-service-desk-plugin</loc><lastmod>2014-09-14T14:38:48+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/140162/are-service-desk-agent-licenses-floating-or-fixed</loc><lastmod>2014-09-13T02:51:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/222504/can-an-agent-view-all-their-tickets-in-one-view-from-all-service-desks-they-are-assigned-to</loc><lastmod>2014-09-12T00:33:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/299898/jsd-customer-protal-how-to-see-issues-from-the-reporters-colleagues-here</loc><lastmod>2014-09-11T16:24:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/53703/create-jira-service-desk-request-without-creating-an-account</loc><lastmod>2014-09-11T15:38:14+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/384533/jira-service-desk-2-0</loc><lastmod>2014-09-11T15:20:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/71686/modify-css-property</loc><lastmod>2014-09-11T15:07:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/379811/service-desk-is-not-for-our-actual-customers-right</loc><lastmod>2014-09-10T12:37:01+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/394453/personalizing-customer-portal-in-service-desk-2-0</loc><lastmod>2014-09-10T09:49:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/162179/how-do-i-modify-the-return-email-address-for-service-desk-emails</loc><lastmod>2014-09-09T06:35:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/420734/multiple-service-desk-projects-1-homepage</loc><lastmod>2014-09-09T06:14:54+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/368230/servicedesk-multi-user-support-on-client-side</loc><lastmod>2014-09-08T20:39:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/172081/helpdesk-team-have-stats-to-observe-and-keep-a-constant-eye-on-there-is-a-report-function-in-sd-however-is-there-anyway-to-put-them-on-the-dashboard-so-i-can-utilize-the-wallboard-function</loc><lastmod>2014-09-08T12:37:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/181165/how-to-set-default-permissions-for-comments</loc><lastmod>2014-09-03T05:50:14+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/362151/total-time-spent</loc><lastmod>2014-09-01T06:49:56+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/455651/how-to-customize-jira-issue-screen</loc><lastmod>2014-08-29T23:05:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/52337/how-to-search-on-issues-created-between-certain-hours</loc><lastmod>2014-08-29T06:09:01+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/417686/must-i-manually-delete-comments-and-issues</loc><lastmod>2014-08-27T08:38:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/199260/ondemand-service-desk-unavailable</loc><lastmod>2014-08-26T20:19:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/238014/jira-service-desk-agent-access</loc><lastmod>2014-08-26T04:31:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/304812/how-to-assign-queues-to-specific-admins</loc><lastmod>2014-08-25T10:47:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/196425/questions-for-jira-ondemand</loc><lastmod>2014-08-25T05:55:01+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/257320/jira-service-desk</loc><lastmod>2014-08-24T19:56:38+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/203779/service-desk</loc><lastmod>2014-08-21T11:19:41+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/89414/jira-issue-when-defining-new-users</loc><lastmod>2014-08-18T19:57:44+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/437946/add-button-or-hyperlink-to-issue</loc><lastmod>2014-08-18T01:19:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/189043/customer-portal-url</loc><lastmod>2014-08-17T22:50:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/13175/can-customers-access-a-service-desk-knowledge-base-with-creating-an-account-or-logging-in</loc><lastmod>2014-08-14T16:02:36+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/89113/how-would-i-use-script-runner-to-detect-if-there-was-a-comment-added-during-a-workflow-transition-screen</loc><lastmod>2014-08-13T03:50:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/352219/jira-error-500-we-had-some-technical-problem-during-your-last-operation</loc><lastmod>2014-08-13T01:56:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/306367/jira-displaying-incorrect-date-and-time</loc><lastmod>2014-08-12T11:47:51+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/336544/time-record-through-transitions</loc><lastmod>2014-08-08T12:57:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/4564/whats-the-purpose-of-sd-action-key-property-in-workflow-action</loc><lastmod>2014-08-05T02:44:36+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/25635/set-required-field-per-screen</loc><lastmod>2014-08-03T19:08:41+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/394958/multiple-transitions</loc><lastmod>2014-07-31T08:33:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/259277/service-desk-for-few-users</loc><lastmod>2014-07-31T03:04:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/29824/assign-issue-at-the-time-of-creating</loc><lastmod>2014-07-28T22:49:14+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/360246/anyone-else-having-issues-with-new-existing-support-atlassian-com-tickets</loc><lastmod>2014-07-28T22:43:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/324434/add-conditions</loc><lastmod>2014-07-28T21:26:33+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/128590/is-jira-service-desk-suitable-for-end-customer-support</loc><lastmod>2014-07-28T14:31:38+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/133093/accessing-the-customer-portal-when-using-service-desk</loc><lastmod>2014-07-23T19:24:02+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/38471/how-to-change-the-format-of-service-desk-emails</loc><lastmod>2014-07-23T07:42:20+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/383921/have-senior-customer-view-other-customer-issues</loc><lastmod>2014-07-22T14:26:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/91198/im-getting-two-different-create-issue-screens</loc><lastmod>2014-07-18T06:16:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/56803/customer-service-desk-should-view-all-issues</loc><lastmod>2014-07-17T04:44:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/333290/disable-reporter-notification-of-version-service-desk-1-2-6-1</loc><lastmod>2014-07-16T12:28:12+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/33455/issue-page-distinct-despite-same-screen-scheme</loc><lastmod>2014-07-15T23:15:13+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/39544/when-one-issue-moves-from-one-goal-to-another</loc><lastmod>2014-07-08T06:34:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/398217/jira-platform-requirements</loc><lastmod>2014-07-05T03:54:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/38480/jira-license-and-cost-details</loc><lastmod>2014-07-04T02:21:33+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/290460/how-to-create-a-jira-automatically</loc><lastmod>2014-07-01T06:12:51+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/321855/rebranding</loc><lastmod>2014-07-01T02:10:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/298960/error-500-in-sla-in-a-service-desk-project</loc><lastmod>2014-06-30T00:20:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/73354/copying-avatars-over-to-new-jira-instance</loc><lastmod>2014-06-26T12:22:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/369931/service-desk-user-creation-and-issue-security</loc><lastmod>2014-06-26T00:06:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/189686/change-assign-when-you-make-a-multiple-choice</loc><lastmod>2014-06-25T20:02:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/186626/can-we-have-another-search-engine-in-jira-service-desk</loc><lastmod>2014-06-19T14:26:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/354184/how-do-i-copy-a-project-from-one-jira-instance-to-another-jira-instance-each-instance-is-owned-by-different-party</loc><lastmod>2014-06-19T11:59:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/290039/transition-close-reopened-resolution-fixed-unresolved</loc><lastmod>2014-06-17T21:48:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/321718/status-timeline-graphics-for-one-or-multiple-issue-s</loc><lastmod>2014-06-17T21:32:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/82139/customizing-icons</loc><lastmod>2014-06-17T08:34:41+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/300648/jira-rest-login</loc><lastmod>2014-06-17T07:17:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/170508/how-to-use-the-blocked-status-in-the-it-service-desk-workflow</loc><lastmod>2014-06-17T04:17:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/49134/how-do-i-setup-jira-service-desk-want-one-centralised-support-portal-but-multiple-clients-projects</loc><lastmod>2014-06-15T22:49:02+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/340113/customising-the-service-desk-web-portal-home-screen-how-have-atlassian-done-it</loc><lastmod>2014-06-12T01:54:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/131822/customizing-email-templates-for-service-desk</loc><lastmod>2014-06-11T06:02:14+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/190794/can-i-create-a-rule-that-emails-a-group-when-a-ticket-enters-a-queue</loc><lastmod>2014-06-11T03:11:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/429478/problem-with-required-fields-in-service-desk</loc><lastmod>2014-06-10T21:24:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/846/issue-while-creating-new-ticket-in-customer-portal-preview</loc><lastmod>2014-06-09T20:13:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/31903/customer-portal</loc><lastmod>2014-06-09T19:38:13+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/419484/jira-service-desk-configuration</loc><lastmod>2014-06-07T22:03:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/225455/how-to-prevent-estimated-time-on-a-sub-task-rolling-up-to-the-estimated-time-on-the-story</loc><lastmod>2014-06-05T20:15:38+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/252606/hide-slas-reports-and-service-desk-config-from-clients</loc><lastmod>2014-06-05T19:36:23+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/268760/jira-service-desk-permissions</loc><lastmod>2014-06-05T07:00:24+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/320863/service-desk-custom-url</loc><lastmod>2014-06-05T04:35:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/277507/how-to-stop-e-mail-notification-for-auto-escalations-automated-process-in-jira-service-desk</loc><lastmod>2014-06-05T00:27:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/416863/configure-exchange-2010-without-enabling-imap</loc><lastmod>2014-05-30T09:03:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/195769/is-there-a-way-to-create-a-default-sla-metric-and-associate-it-to-multiple-projects</loc><lastmod>2014-05-28T00:55:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/386611/adding-customers-to-the-service-desk</loc><lastmod>2014-05-27T23:08:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/114809/how-can-i-populate-a-custom-field-based-on-property-of-the-user-in-jira-service-desk</loc><lastmod>2014-05-27T20:22:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/419431/how-to-seperate-various-groups-on-the-basis-of-each-product-default-product-should-comes-under-respective-groups</loc><lastmod>2014-05-27T02:32:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/329693/stop-3rd-party-apps-takeover-system</loc><lastmod>2014-05-27T01:25:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/185710/notifications-to-reporter-when-issue-is-raised-via-email-in-service-desk</loc><lastmod>2014-05-26T15:26:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/252779/exposing-one-issue-type-to-unregistered-users</loc><lastmod>2014-05-23T04:37:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/227946/how-do-i-access-the-jira-servive-desk</loc><lastmod>2014-05-23T04:29:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/133221/cutomer-portal-login</loc><lastmod>2014-05-20T21:56:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/324947/interfacing-jira-service-desk-with-existing-web-site</loc><lastmod>2014-05-20T21:12:56+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/308824/how-to-create-service-desk-customer</loc><lastmod>2014-05-20T11:31:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/294761/can-a-user-see-additional-issues-based-on-security-level-in-the-customer-portal</loc><lastmod>2014-05-20T04:22:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/389232/export-import-plugin-greyed-out-and-thus-i-cant-import-a-csv-with-issues</loc><lastmod>2014-05-18T21:24:50+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/133881/service-desk-with-mail-service</loc><lastmod>2014-05-18T20:12:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/120210/disks-for-password-unlocker-to-save-your-data-and-retrieve-your-password</loc><lastmod>2014-05-14T23:10:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/46395/problem-with-push-notifications-for-jira-connect-addon-net-luethi-plugins-jira-apn4jiraconnect</loc><lastmod>2014-05-14T09:24:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/428195/service-desk-create-enable-project-does-nothing</loc><lastmod>2014-05-14T04:15:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/130084/service-desk-documentation</loc><lastmod>2014-05-14T02:23:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/385607/queues-setup</loc><lastmod>2014-05-13T19:56:12+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/11738/sla-working-hours</loc><lastmod>2014-05-13T05:11:05+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/217434/hip-chat-notification-problem</loc><lastmod>2014-05-12T23:36:49+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/30230/issue-permissions</loc><lastmod>2014-05-12T21:20:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/365992/error-while-creating-the-isue-null</loc><lastmod>2014-05-12T19:06:21+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/28532/integrity-problem</loc><lastmod>2014-05-12T11:19:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/74627/display-jira-in-iframe</loc><lastmod>2014-05-12T03:34:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/246270/group-email</loc><lastmod>2014-05-12T01:31:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/347563/how-can-i-create-issues-with-non-sequential-issue-key</loc><lastmod>2014-05-10T05:50:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/213167/how-can-i-associate-a-user-with-a-particular-project</loc><lastmod>2014-05-09T16:26:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/235566/one-service-desk-for-multiple-jira-projects</loc><lastmod>2014-05-09T10:40:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/435228/hsql-db-problem</loc><lastmod>2014-05-09T08:50:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/338976/question-about-jira-service-desk-installation-lots-of-custom-fields-are-programmatically-created</loc><lastmod>2014-05-09T01:01:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/119797/hip-chat-notifications</loc><lastmod>2014-05-08T10:49:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/75116/service-desk-permissions</loc><lastmod>2014-05-08T07:59:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/186235/hide-sla-in-jira-when-using-service-desk</loc><lastmod>2014-05-08T04:45:14+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/148725/jira-service-desk-contacts</loc><lastmod>2014-05-07T21:19:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/19479/how-to-export-report-and-list-of-issue-logs</loc><lastmod>2014-05-06T21:44:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/46288/users-limit-licence</loc><lastmod>2014-05-05T22:47:07+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/9900/custom-field-based-on-the-type-date-picker-doesnt-function-in-jira-servicedesk-ondemand</loc><lastmod>2014-04-30T18:51:25+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/439188/time-out-issue</loc><lastmod>2014-04-25T13:02:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/89043/service-desk-do-you-need-user-licences-for-everyone-or-just-the-helpdesk-staff</loc><lastmod>2014-04-25T00:56:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/12990/create-kb-article-button-appearing-sporadically-in-jira-service-desk</loc><lastmod>2014-04-23T19:41:03+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/89454/service-desk-report-series-limit-in-reports</loc><lastmod>2014-04-22T04:49:12+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/212137/unable-to-link-selected-repository</loc><lastmod>2014-04-21T10:03:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/241036/grouping-issues</loc><lastmod>2014-04-18T11:20:42+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/98256/email-logs-for-ondemand-instance</loc><lastmod>2014-04-16T13:17:33+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/176635/can-i-view-all-requests-from-all-users-in-service-desk</loc><lastmod>2014-04-16T00:48:37+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/435550/create-requests-to-service-desk-switch-to-issues-for-dev</loc><lastmod>2014-04-15T20:28:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/133886/service-desk-sprints</loc><lastmod>2014-04-15T06:11:54+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/241871/creating-a-service-desk-customer-who-cant-view-jira-dashboard</loc><lastmod>2014-04-15T01:11:38+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/427445/customer-phone-authorized-contacts</loc><lastmod>2014-04-12T07:45:11+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/86759/how-to-show-the-tickets-on-jira-service-desk-which-are-created-in-jira-as-usual-way</loc><lastmod>2014-04-10T04:13:51+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/372930/is-it-possible-to-get-sla-reporting-for-existing-issues</loc><lastmod>2014-04-08T00:40:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/367268/prevent-jira-and-jira-service-desk-from-sending-2-emails-for-each-event</loc><lastmod>2014-04-07T13:41:48+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/173593/add-number-of-buttons-to-jira-issue-view-window-on-demand</loc><lastmod>2014-04-03T23:58:37+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/366522/can-i-use-a-kanban-view-for-service-desk</loc><lastmod>2014-04-03T08:38:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/34312/service-desk-1-2-1-notification-problem</loc><lastmod>2014-04-03T02:44:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/83062/send-email-when-service-desk-request-created</loc><lastmod>2014-04-03T00:33:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/393566/tickets-and-multiple-service-desks</loc><lastmod>2014-04-02T19:56:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/18039/sla-stopwatch-is-stopped-on-a-wrong-time</loc><lastmod>2014-03-30T02:33:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/304017/view-related-confluence-kb-articles-on-existing-jira-service-desk-tickets</loc><lastmod>2014-03-28T00:10:38+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/163899/new-user-management</loc><lastmod>2014-03-26T18:44:55+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/65171/service-desk-licensing</loc><lastmod>2014-03-25T00:21:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/237578/service-desk-for-small-organizations</loc><lastmod>2014-03-21T09:33:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/420029/does-jira-service-desk-use-different-rules-for-assigning-issues</loc><lastmod>2014-03-19T14:27:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/243997/transitions-detail</loc><lastmod>2014-03-16T16:49:56+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/16566/service-desk</loc><lastmod>2014-03-12T00:04:33+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/296138/how-can-i-recover-an-accidentally-deleted-atlassian-on-demand-jira-issue-linked-to-balsamiq</loc><lastmod>2014-03-07T07:50:23+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/171313/for-the-customer-portal-can-the-general-tab-removed</loc><lastmod>2014-03-06T14:17:38+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/175673/components-of-fields-of-a-screen</loc><lastmod>2014-03-06T07:35:17+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/446354/how-to-know-number-of-day-left-for-jira-trial-pack-to-my-system</loc><lastmod>2014-03-05T00:20:27+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/46680/what-things-are-included-in-downloaded-jira</loc><lastmod>2014-03-03T21:35:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/111102/customers-in-jira-service-desk</loc><lastmod>2014-02-26T00:46:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/425814/cant-remember-password</loc><lastmod>2014-02-24T08:08:01+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/134941/service-desk-add-showing-this-add-on-failed-to-enable-your-license-may-be-invalid-refer-to-the-logs-for-more-information</loc><lastmod>2014-02-19T08:37:54+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/179510/is-there-any-way-to-remove-or-rename-the-general-group-in-the-customer-portal</loc><lastmod>2014-02-18T10:41:07+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/177891/e-mail-service-desk</loc><lastmod>2014-02-16T23:03:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/265712/modify-assignee</loc><lastmod>2014-02-11T22:00:08+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/65810/service-desk-couldnt-be-loaded</loc><lastmod>2014-02-11T08:42:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/131498/service-desk-customer-portal-users</loc><lastmod>2014-02-10T19:44:00+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/181923/file-name-cannot-contain-the-character</loc><lastmod>2014-02-10T01:03:30+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/395905/specific-menu-doesnt-work-after-update-jira-drag-and-drop-attachment-plugin</loc><lastmod>2014-02-05T16:36:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/44041/changing-statuses-that-are-reflected-in-the-burndown-chart</loc><lastmod>2014-01-30T15:43:08+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/258617/help-searching-for-subtask-and-issue-types-with-different-status</loc><lastmod>2014-01-29T16:05:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/308862/service-desk-add-some-link-on-the-top-toolbar</loc><lastmod>2014-01-28T22:34:29+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/330402/domain-change</loc><lastmod>2014-01-27T03:28:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/176964/i-need-to-assign-issues-to-different-user-automatically-while-creating-issue-based-on-custom-field-value-in-jira-ondemad</loc><lastmod>2014-01-23T17:06:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/452197/time-spent</loc><lastmod>2014-01-22T15:51:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/18561/is-it-possible-to-setup-an-autoreply-scheme-using-ondemand</loc><lastmod>2014-01-21T12:00:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/219091/examples-of-people-using-jira-service-desk-for-product-support</loc><lastmod>2014-01-20T23:29:28+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/411881/i-want-to-limit-the-user-that-will-be-displayed-on-the-confluence-or-jira</loc><lastmod>2014-01-20T11:04:55+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/353243/jiira-servicedesk-login-mask</loc><lastmod>2014-01-20T10:59:56+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/267213/jira-service-desk-block-adding-new-metric</loc><lastmod>2014-01-20T09:48:02+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/152945/sla-fields-on-customer-portal</loc><lastmod>2014-01-20T08:21:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/185633/for-loop-of-screen-reading-and-for-links-from-the-mail</loc><lastmod>2014-01-16T12:46:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/149344/how-do-i-exclude-certain-ticket-types-from-sla</loc><lastmod>2014-01-15T10:33:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/246460/deny-access-to-a-users-home-page-jira-and-force-acces-to-service-desk-page</loc><lastmod>2014-01-14T08:29:23+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/217338/in-service-desk-customer-portal-the-default-value-none-does-not-display-with-the-use-of-a-single-select-field-type</loc><lastmod>2014-01-14T05:11:58+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/41370/how-to-automatically-resolve-the-parent-ticket-when-the-child-tickets-are-resolved</loc><lastmod>2014-01-07T13:38:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/307651/jira-service-desk-separation</loc><lastmod>2014-01-06T21:06:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/123675/customers-users-included-on-service-desk</loc><lastmod>2014-01-03T07:21:02+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/170302/service-desk-queue-creating-thousands-issues</loc><lastmod>2013-12-31T19:10:19+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/139631/guest-email-notification</loc><lastmod>2013-12-29T20:25:28+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/359866/merge-issues-in-service-desk</loc><lastmod>2013-12-28T03:21:02+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/385414/download-in-excel-format</loc><lastmod>2013-12-26T22:40:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/11787/jira-service-desk-sla-timer-minutes</loc><lastmod>2013-12-26T00:54:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/131720/change-smtp-port</loc><lastmod>2013-12-25T09:05:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/158088/customer-login-directly-to-customer-portal</loc><lastmod>2013-12-23T18:36:05+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/32656/jira-service-desk-order-by-remaining-time-sla</loc><lastmod>2013-12-22T21:10:26+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/254384/central-listing-of-all-the-available-service-desks-on-a-single-page-or-menu</loc><lastmod>2013-12-22T15:14:38+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/94843/cyclic-service-desk-sla-goals</loc><lastmod>2013-12-18T21:30:53+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/306061/service-desk-different-sla-according-to-customers</loc><lastmod>2013-12-17T03:42:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/133810/is-possible-to-use-jira-service-desk-sla-modul-as-in-vertygosla</loc><lastmod>2013-12-12T01:37:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/78524/define-sla-goal-as-minutes</loc><lastmod>2013-12-05T17:55:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/259091/sharing-requests-between-users</loc><lastmod>2013-12-05T07:59:43+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/221452/issue-found-in-multiple-sla-goals</loc><lastmod>2013-12-04T20:57:54+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/304270/as-a-service-desk-user-i-can-only-see-issues-that-ive-raised-not-the-rest-of-my-team</loc><lastmod>2013-12-04T09:04:47+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/371854/creation-of-the-issue-from-the-customer-portal-screen-that-used-to-advance-from-being-updated-jira-service-desk-1-1-2-is-now-impossible</loc><lastmod>2013-12-02T13:24:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/54509/jira-service-desk-users-able-to-resolve-tickets</loc><lastmod>2013-12-02T08:26:39+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/275636/customers-can-see-sla-status</loc><lastmod>2013-12-01T17:21:57+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/259709/to-hide-the-service-desk-in-the-menu-bar-which-modules-of-the-add-on-to-be-disabled</loc><lastmod>2013-12-01T11:45:06+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/249697/start-stop-conditions-for-sla</loc><lastmod>2013-11-27T21:24:04+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/257659/jira-service-desk-requires-confluence-version-5-3-or-later-for-knowledge-base-integration</loc><lastmod>2013-11-27T12:42:09+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/244155/address-that-the-service-desk-sends-notifications-from</loc><lastmod>2013-11-27T02:37:10+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/272534/is-the-new-service-desk-product-suitable-for-a-public-help-desk</loc><lastmod>2013-11-26T11:43:36+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/170004/setting-up-road-map-macro-in-confluence</loc><lastmod>2013-11-22T04:48:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/41136/jira-service-desk-an-user-can-create-an-issue-via-standard-issue-create-process-but-cant-create-a-helpdesk-ticket</loc><lastmod>2013-11-22T02:52:18+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/78766/connect-service-desk-knowledge-base-jira-enterprise-to-confluence-on-demand</loc><lastmod>2013-11-19T11:43:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/205943/notification-email-to-user-outside-of-working-hours</loc><lastmod>2013-11-18T23:47:52+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/326304/infinite-loop-occurs-when-you-connect-from-an-external-account-to-customer-portal-screen</loc><lastmod>2013-11-13T13:16:51+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/180283/how-does-email-handler-update-correct-jira-service-desk-tickets</loc><lastmod>2013-11-13T12:14:15+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/67860/compatibility-of-latest-versions-of-jira-confluence-and-fisheye-crucible</loc><lastmod>2013-11-11T03:13:32+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/343200/is-it-possible-in-rest-to-get-the-required-fields-to-make-a-transition</loc><lastmod>2013-11-10T14:57:22+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/205993/what-happened-to-the-import-external-project-function-it-seems-to-have-dissapeared</loc><lastmod>2013-11-08T18:00:45+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/149100/assigning-issues</loc><lastmod>2013-11-01T03:14:02+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/352707/search-results-from-the-knowledge-base-within-the-service-desk</loc><lastmod>2013-10-30T21:47:05+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/190873/is-there-a-good-way-to-use-service-desk-for-a-call-center</loc><lastmod>2013-10-29T09:04:41+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/319638/submitter-also-a-user</loc><lastmod>2013-10-29T08:21:50+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/14856/how-do-you-disable-notifications-in-service-desk</loc><lastmod>2013-10-22T16:41:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/450815/basic-facilities-expected-from-a-ticketing-system</loc><lastmod>2013-10-16T01:44:16+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/24695/why-will-the-create-button-background-color-be-overwritten-when-activating-service-desk</loc><lastmod>2013-10-07T10:19:46+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/364062/mail-inquiry</loc><lastmod>2013-07-25T08:06:50+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/250717/creating-a-read-only-due-date-field-that-auto-populates-when-creating-an-issue</loc><lastmod>2012-12-26T15:02:50+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/64857/email-handler-seems-to-be-ignoring-messages-from-a-particular-user-perhaps-due-to-an-unauthorized-user-with-same-address</loc><lastmod>2012-06-01T17:15:31+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/300501/limited-visibility-comments-do-not-produce-email-notifications</loc><lastmod>2011-11-21T07:25:59+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/109518/can-i-request-to-re-open-a-ticket-from-within-the-closed-ticket</loc><lastmod>2011-11-16T08:16:35+00:00</lastmod></url>
<url><loc>https://community.atlassian.com/forums/discussion/206516/users-listed-in-cc-field-not-receiving-emails</loc><lastmod>2011-11-10T06:54:48+00:00</lastmod></url>
</urlset>