https://community.atlassian.com/forums/discussion/1274112/create-jira-issue-with-rest-api-via-vrops-error-code-4002020-01-21T23:16:37+00:00 https://community.atlassian.com/forums/discussion/1270762/knowledge-base-unlink-to-a-confluence-space2020-01-21T20:17:17+00:00 https://community.atlassian.com/forums/discussion/1269492/how-to-configure-ssl-in-docker2020-01-21T19:50:08+00:00 https://community.atlassian.com/forums/discussion/1276294/add-customers-to-jira-service-desk-server-without-taking-jira-core-license2020-01-21T19:23:55+00:00 https://community.atlassian.com/forums/discussion/1271617/issue-with-a-service-desk-agent2020-01-21T17:24:56+00:00 https://community.atlassian.com/forums/discussion/1277454/reopen2020-01-21T17:21:46+00:00 https://community.atlassian.com/forums/discussion/1277358/when-an-organization-replies-to-a-ticket-it-does-not-reply-to-all-customers-within-the-organization2020-01-21T16:54:43+00:00 https://community.atlassian.com/forums/discussion/1274686/looking-to-migrate-from-zendesk-to-jira-service-desk-but-have-an-issue-with-automating2020-01-21T16:54:37+00:00 https://community.atlassian.com/forums/discussion/1277367/service-desk-email-requests2020-01-21T16:43:28+00:00 https://community.atlassian.com/forums/discussion/1277340/export-jira-data2020-01-21T15:48:56+00:00 https://community.atlassian.com/forums/discussion/1276325/attachment-field-text2020-01-21T15:44:12+00:00 https://community.atlassian.com/forums/discussion/1275779/disable-the-default-customer-portal2020-01-21T14:28:57+00:00 https://community.atlassian.com/forums/discussion/1277100/restrict-portal-access-for-competitors2020-01-21T14:06:19+00:00 https://community.atlassian.com/forums/discussion/1274254/disable-customer-satisfaction-when-tickets-resolution-is-set-to-cancelled2020-01-21T13:04:13+00:00 https://community.atlassian.com/forums/discussion/1276917/assign-organization-to-specific-portal2020-01-21T12:03:21+00:00 https://community.atlassian.com/forums/discussion/1276954/how-to-connect-my-existent-confluence-with-jira-service-desk2020-01-21T11:27:37+00:00 https://community.atlassian.com/forums/discussion/1276975/managing-attachements-in-a-service-desk-project2020-01-21T11:21:48+00:00 https://community.atlassian.com/forums/discussion/1274427/does-jira-service-desk-support-multi-language-project2020-01-21T09:37:05+00:00 https://community.atlassian.com/forums/discussion/1274286/jira-service-desk-muti-tenancy-in-the-same-project2020-01-21T09:29:10+00:00 https://community.atlassian.com/forums/discussion/678074/how-to-calculate-remaining-work-days-time-tracking2020-01-21T08:44:09+00:00 https://community.atlassian.com/forums/discussion/1276670/now-jira-is-creating-only-one-ltb-report-cannot-create-another-after-correction-please-help2020-01-21T07:47:27+00:00 https://community.atlassian.com/forums/discussion/1275570/jira-character-encoding2020-01-21T06:47:00+00:00 https://community.atlassian.com/forums/discussion/1275817/security-requirement2020-01-21T05:56:22+00:00 https://community.atlassian.com/forums/discussion/1276528/how-to-change-message-in-user-invitation-email2020-01-21T05:53:57+00:00 https://community.atlassian.com/forums/discussion/1276470/how-to-clean-up-the-jira-service-desk-instance-when-migration-from-salesforce-went-wrong2020-01-21T05:42:07+00:00 https://community.atlassian.com/forums/discussion/1276508/unable-to-find-import-export-section-in-jira-settings2020-01-20T23:40:18+00:00 https://community.atlassian.com/forums/discussion/1254105/one-ticket-between-jsd-and-another-ticket-tool-which-customer-uses-to-open-tickets-for-us2020-01-20T17:52:42+00:00 https://community.atlassian.com/forums/discussion/1191641/outgoing-mail-from-own-domain2020-01-20T17:46:35+00:00 https://community.atlassian.com/forums/discussion/1271636/dashboard-summarizing-the-activity-stream2020-01-20T17:37:05+00:00 https://community.atlassian.com/forums/discussion/1273942/waiting-for-approval-status-not-triggered-email-to-approver2020-01-20T17:09:33+00:00 https://community.atlassian.com/forums/discussion/1276239/jeti-attachments-not-showing-up-on-iphones2020-01-20T17:07:18+00:00 https://community.atlassian.com/forums/discussion/1276091/how-do-i-link-a-template-document-to-a-service-request2020-01-20T16:42:19+00:00 https://community.atlassian.com/forums/discussion/1274608/can-i-disable-customers-from-disabling-notifications2020-01-20T16:20:57+00:00 https://community.atlassian.com/forums/discussion/1276079/is-there-a-way-to-hide-sd-portal-issues-to-different-groups2020-01-20T16:02:35+00:00 https://community.atlassian.com/forums/discussion/1274191/automation-to-edit-custom-field-in-issue-based-on-mailbox2020-01-20T15:26:54+00:00 https://community.atlassian.com/forums/discussion/1275775/how-to-add-informants-in-jira-sd-cloud2020-01-20T15:01:51+00:00 https://community.atlassian.com/forums/discussion/1276028/anyone-else-having-issues-adding-people-to-projects-this-morning2020-01-20T14:22:17+00:00 https://community.atlassian.com/forums/discussion/1275915/mail-to-author-doesnt-work2020-01-20T14:15:55+00:00 https://community.atlassian.com/forums/discussion/1275879/how-to-export-tasks-from-one-jira-instance-to-another2020-01-20T12:27:12+00:00 https://community.atlassian.com/forums/discussion/1071105/request-participants-not-shown-in-project2020-01-20T11:25:56+00:00 https://community.atlassian.com/forums/discussion/1229181/serious-gdpr-non-compliance-in-the-newest-jsd-cloud2020-01-20T09:30:16+00:00 https://community.atlassian.com/forums/discussion/1259152/user-email-account-error2020-01-20T09:05:33+00:00 https://community.atlassian.com/forums/discussion/1275582/next-gen-approvers-feature-throws-error2020-01-20T08:17:13+00:00 https://community.atlassian.com/forums/discussion/1275357/servicedesk-not-working-after-disabling-keep-me-logged-in-checkbox-by-default2020-01-19T18:33:11+00:00 https://community.atlassian.com/forums/discussion/1274449/integrate-jira-service-desk-to-jira-software-cloud2020-01-19T14:22:20+00:00 https://community.atlassian.com/forums/discussion/1274523/create-a-link-to-open-ms-desktop-word-in-jira2020-01-19T13:45:48+00:00 https://community.atlassian.com/forums/discussion/1273026/cant-delete-announcement-banner-via-db-script2020-01-19T06:25:57+00:00 https://community.atlassian.com/forums/discussion/1090230/how-do-i-remove-emailed-request-box-on-my-public-web-portal2020-01-19T02:27:32+00:00 https://community.atlassian.com/forums/discussion/1274922/customize-reporter-info-on-hover2020-01-18T00:06:59+00:00 https://community.atlassian.com/forums/discussion/1274524/jira-service-desk-email-flood-jira-vendor-and-jira-client2020-01-17T22:15:08+00:00 https://community.atlassian.com/forums/discussion/805362/create-item-not-listed-under-then-automation-in-service-desk2020-01-17T19:13:03+00:00 https://community.atlassian.com/forums/discussion/1272106/is-there-a-way-to-customize-the-agent-email-the-email-a-agent-gets-when-customer-creates-issue2020-01-17T18:09:37+00:00 https://community.atlassian.com/forums/discussion/1274552/assigning-articles-to-categories-service-desk2020-01-17T18:08:29+00:00 https://community.atlassian.com/forums/discussion/1274029/jira-service-dessk-cloud-email-channel-audit-log-disappeared2020-01-17T16:45:13+00:00 https://community.atlassian.com/forums/discussion/1270918/canned-responses-are-available-in-one-service-desks-but-not-in-the-other-2-service-desks2020-01-17T15:36:02+00:00 https://community.atlassian.com/forums/discussion/1274490/restricting-priorities-on-the-customer-portal-using-behaviours2020-01-17T15:23:42+00:00 https://community.atlassian.com/forums/discussion/1273917/how-to-link-affects-version-with-jira-projects-release-version2020-01-17T14:24:45+00:00 https://community.atlassian.com/forums/discussion/1273834/the-original-estimate-field-is-missing-on-email-requests-type2020-01-17T14:09:03+00:00 https://community.atlassian.com/forums/discussion/1256842/after-upgrading-to-build-4-6-0-certain-fields-no-longer-function2020-01-17T14:06:38+00:00 https://community.atlassian.com/forums/discussion/1272948/expiration-of-service-desk-licence-what-happens-to-the-tickets2020-01-17T14:06:00+00:00 https://community.atlassian.com/forums/discussion/1271787/attachments-not-showing-only-embedded-images-in-tickets-and-comments2020-01-17T13:08:10+00:00 https://community.atlassian.com/forums/discussion/1274273/one-project-multiple-servicedesk2020-01-17T13:07:29+00:00 https://community.atlassian.com/forums/discussion/1274070/no-pencil-icon-next-to-workflow2020-01-17T09:09:19+00:00 https://community.atlassian.com/forums/discussion/1272625/is-there-a-posibility-to-use-jiras-api-for-customer-to-atlasian-acount-migration2020-01-17T07:40:33+00:00 https://community.atlassian.com/forums/discussion/1273805/how-can-i-share-my-jsd-dashboard-with-jira-users-not-sd-users2020-01-17T03:11:35+00:00 https://community.atlassian.com/forums/discussion/1076530/i-am-unable-to-add-the-email2020-01-17T02:39:06+00:00 https://community.atlassian.com/forums/discussion/1273933/how-can-i-unshare-projects-in-jira-service-desk2020-01-17T02:29:12+00:00 https://community.atlassian.com/forums/discussion/1272125/sla-keeps-running-when-resolution-set-via-post-function2020-01-16T22:58:42+00:00 https://community.atlassian.com/forums/discussion/1270792/does-service-desk-have-a-client-facing-application2020-01-16T20:45:23+00:00 https://community.atlassian.com/forums/discussion/1251250/jira-cloudflare2020-01-16T19:58:49+00:00 https://community.atlassian.com/forums/discussion/1273550/unauthorized-could-not-find-stored-client-data-for-797ddc7d-5c45-335f-a1c7-0315312873f8-is-this-cl2020-01-16T19:34:40+00:00 https://community.atlassian.com/forums/discussion/1269563/is-it-possible-to-set-case-field-values-via-an-email2020-01-16T18:22:36+00:00 https://community.atlassian.com/forums/discussion/1273458/tickets-status-set-to-close-within-ticket-but-status-not-changed-in-queue-and-receiving-attached2020-01-16T18:14:20+00:00 https://community.atlassian.com/forums/discussion/1260767/unable-to-opt-in-to-the-new-service-desk-portal-design2020-01-16T17:57:38+00:00 https://community.atlassian.com/forums/discussion/1273411/cant-edit-issues-and-cant-view-workflow-from-client-does-work-from-server2020-01-16T17:40:19+00:00 https://community.atlassian.com/forums/discussion/1273349/http-or-https2020-01-16T16:57:11+00:00 https://community.atlassian.com/forums/discussion/1259344/customer-portal-for-several-projects2020-01-16T15:46:35+00:00 https://community.atlassian.com/forums/discussion/1273234/reporting-in-a-project2020-01-16T15:24:13+00:00 https://community.atlassian.com/forums/discussion/1273065/can-not-select-different-language2020-01-16T15:22:42+00:00 https://community.atlassian.com/forums/discussion/1273181/disable-summary-field-edition-from-board-issue-detail-view2020-01-16T15:14:27+00:00 https://community.atlassian.com/forums/discussion/1271591/add-a-participant-via-email2020-01-16T14:49:56+00:00 https://community.atlassian.com/forums/discussion/1273061/lets-say-i-buy-jira-software-can-i-just-buy-additional-jira-service-desk-extension2020-01-16T14:39:15+00:00 https://community.atlassian.com/forums/discussion/1272903/i-cannot-create-custom-queue-the-filter-and-columns-is-grayed-out2020-01-16T13:52:01+00:00 https://community.atlassian.com/forums/discussion/1272775/use-shared-inbox-as-sender-when-replying-to-customers2020-01-16T11:51:49+00:00 https://community.atlassian.com/forums/discussion/1239530/script-runner-issue-picker-field-and-jira-service-desk-customer-portal2020-01-16T11:48:49+00:00 https://community.atlassian.com/forums/discussion/1271687/not-able-to-add-new-clients-to-a-customer2020-01-16T11:44:43+00:00 https://community.atlassian.com/forums/discussion/1272569/modify-the-way-jira-service-desk-widget-is-displayed2020-01-16T11:34:37+00:00 https://community.atlassian.com/forums/discussion/209091/service-desk-attachments2020-01-16T11:25:24+00:00 https://community.atlassian.com/forums/discussion/1272734/migrating-from-h2-to-mysql-on-atlassian-servicedesk-4-6-1-x642020-01-16T10:21:53+00:00 https://community.atlassian.com/forums/discussion/1272573/sla-reporting2020-01-16T09:46:44+00:00 https://community.atlassian.com/forums/discussion/1272443/creating-a-custom-automation-rule-for-aging-tickets2020-01-16T08:48:51+00:00 https://community.atlassian.com/forums/discussion/1272613/jira-service-desk-customer-portal-cannot-approved2020-01-16T08:30:57+00:00 https://community.atlassian.com/forums/discussion/1271163/how-do-you-solve-the-small-screenshot-view-in-the-customer-portal2020-01-16T04:41:27+00:00 https://community.atlassian.com/forums/discussion/1272375/does-jira-sevice-desk-4-6-1-work-with-jira-software-core-7-13-12020-01-16T03:18:30+00:00 https://community.atlassian.com/forums/discussion/1272017/how-to-link-jira-service-desk-project-to-more-than-one-confluence-space2020-01-15T22:25:11+00:00 https://community.atlassian.com/forums/discussion/1272092/is-anyone-else-having-issue-with-deleting-sla-post-upgrade-to-v4-52020-01-15T20:23:36+00:00 https://community.atlassian.com/forums/discussion/1271873/how-to-display-a-queue-or-dashboard-once-a-issue-has-been-created2020-01-15T20:13:35+00:00 https://community.atlassian.com/forums/discussion/1272075/mail-server-is-not-working2020-01-15T20:12:38+00:00 https://community.atlassian.com/forums/discussion/1271421/automatic-run-a-task-as-a-preset-date-elapsed2020-01-17T14:15:09+00:00 https://community.atlassian.com/forums/discussion/1266687/cant-create-service-desk-account-using-inbox-mail-as-outlook2020-01-15T15:47:35+00:00 https://community.atlassian.com/forums/discussion/1267179/getting-tickets-from-external-source2020-01-15T14:45:17+00:00 https://community.atlassian.com/forums/discussion/1269561/can-i-change-the-email-from-which-comments-are-sent2020-01-15T14:18:02+00:00 https://community.atlassian.com/forums/discussion/1271587/why-are-the-special-characters-bein-misformatted-on-linked-page-titles2020-01-15T12:20:34+00:00 https://community.atlassian.com/forums/discussion/1239250/customer-satisfaction-email2020-01-15T11:21:15+00:00 https://community.atlassian.com/forums/discussion/1270134/hide-customer-portal-for-some-customers2020-01-15T10:04:07+00:00 https://community.atlassian.com/forums/discussion/1269917/personal-data-service-desk-portal-help-center2020-01-15T09:34:25+00:00 https://community.atlassian.com/forums/discussion/1270744/unable-to-access-http-localhost-8080-in-browser2020-01-15T06:07:59+00:00 https://community.atlassian.com/forums/discussion/1271168/how-we-create-base-url-in-jira-service-desk-server-for-this-we-need-register-domain2020-01-15T05:57:20+00:00 https://community.atlassian.com/forums/discussion/1269783/issues-adding-new-users-to-jsd-project2020-01-15T05:55:32+00:00 https://community.atlassian.com/forums/discussion/1263081/error-displaying-sla-times-on-issues2020-01-15T03:32:41+00:00 https://community.atlassian.com/forums/discussion/1265142/why-cant-i-remove-a-custom-email-account-from-jsd-project2020-01-15T01:13:35+00:00 https://community.atlassian.com/forums/discussion/1270992/set-up-users-to-tag-tickets-for-serching2020-01-14T23:07:00+00:00 https://community.atlassian.com/forums/discussion/1263077/service-desk-server-auto-decrease-holiday-date-error2020-01-14T22:38:32+00:00 https://community.atlassian.com/forums/discussion/1270248/i-can-access-some-of-the-project-sittings-on-jira-cloud-service-desk-though-i-am-an-administrator2020-01-14T22:38:14+00:00 https://community.atlassian.com/forums/discussion/1270335/sorintg-based-on-currentuser2020-01-14T22:01:21+00:00 https://community.atlassian.com/forums/discussion/1270638/reporting-it-metrics-in-jira2020-01-14T21:06:23+00:00 https://community.atlassian.com/forums/discussion/1264980/why-cant-i-set-the-reporter-for-issues-in-some-projects2020-01-14T20:42:18+00:00 https://community.atlassian.com/forums/discussion/1266311/cannot-add-a-new-request-type2020-01-14T18:01:29+00:00 https://community.atlassian.com/forums/discussion/1263463/bulk-operation2020-01-14T17:13:00+00:00 https://community.atlassian.com/forums/discussion/1261878/email-notifications-for-tempo-project-managers2020-01-14T15:40:51+00:00 https://community.atlassian.com/forums/discussion/1269600/history-of-user-profile2020-01-14T13:56:19+00:00 https://community.atlassian.com/forums/discussion/1270323/jira-service-desk-as-field-service-resource-scheduling2020-01-15T05:03:01+00:00 https://community.atlassian.com/forums/discussion/1270321/problem-with-imap-certificate-again2020-01-14T13:15:55+00:00 https://community.atlassian.com/forums/discussion/1269577/jira-service-desk-customer-and-agent-merge2020-01-14T12:22:25+00:00 https://community.atlassian.com/forums/discussion/1269957/item-status-waiting2020-01-14T10:57:47+00:00 https://community.atlassian.com/forums/discussion/1268532/how-to-expose-dashboard-to-the-specific-client-with-their-related-details-only2020-01-14T10:55:09+00:00 https://community.atlassian.com/forums/discussion/1269027/how-can-i-successfully-configure-the-30-days-trial2020-01-14T09:04:08+00:00 https://community.atlassian.com/forums/discussion/1269915/how-to-use-jira-service-desk-on-serviceriquest2020-01-14T08:34:42+00:00 https://community.atlassian.com/forums/discussion/1257280/why-i-cant-revert-back-help-center-to-old-view2020-01-14T07:56:31+00:00 https://community.atlassian.com/forums/discussion/1102072/how-easy-to-migrate-jira-server-from-one-server-hosting-provider-to-another-server-hosting-provider2020-01-14T03:57:03+00:00 https://community.atlassian.com/forums/discussion/1031003/shifting-to-aws2020-01-14T02:00:48+00:00 https://community.atlassian.com/forums/discussion/1267024/email-handling-responding-to-customers2020-01-13T23:21:00+00:00 https://community.atlassian.com/forums/discussion/1256247/adding-participants-when-creating-tickets-by-email2020-01-13T22:37:39+00:00 https://community.atlassian.com/forums/discussion/1267327/customer-notification-rules-edit-button-not-working2020-01-13T22:37:38+00:00 https://community.atlassian.com/forums/discussion/1269213/possible-to-rearrange-the-service-ticket-view-fields-above-description2020-01-13T19:52:23+00:00 https://community.atlassian.com/forums/discussion/1269205/is-there-a-way-to-keep-the-time-to-first-response-listed-on-top-all-the-time-for-sla2020-01-13T18:58:25+00:00 https://community.atlassian.com/forums/discussion/1267605/cannot-display-pending-user-invites-not-displaying-in-portal2020-01-13T17:48:25+00:00 https://community.atlassian.com/forums/discussion/1269100/how-do-i-configure-the-work-flow-in-jsd2020-01-13T17:07:47+00:00 https://community.atlassian.com/forums/discussion/1268560/revert-to-the-old-view-in-jira-service-desk2020-01-13T16:58:09+00:00 https://community.atlassian.com/forums/discussion/1230247/auto-complete-field-access-external-postgres-database2020-01-13T16:00:31+00:00 https://community.atlassian.com/forums/discussion/1268832/about-add-on-for-jira-service-desk2020-01-13T14:32:06+00:00 https://community.atlassian.com/forums/discussion/1268880/notification-application2020-01-13T14:24:09+00:00 https://community.atlassian.com/forums/discussion/1268741/two-questions-about-jira-service-desk-functionalities2020-01-13T13:06:08+00:00 https://community.atlassian.com/forums/discussion/1268607/how-can-i-add-ticket-created-date-to-the-customer-portal-and-make-it-sort-able2020-01-13T10:45:02+00:00 https://community.atlassian.com/forums/discussion/1268534/translation-aand-contract-add-on2020-01-13T09:20:26+00:00 https://community.atlassian.com/forums/discussion/1247592/if-you-delete-request-from-jsd-is-this-information-deleted-and-removed-from-cloud-as-well2020-01-13T08:24:40+00:00 https://community.atlassian.com/forums/discussion/1266046/is-there-a-way-to-delete-chosen-line-s-in-email-log-in-jira-service-desk2020-01-13T06:41:59+00:00 https://community.atlassian.com/forums/discussion/1268212/what-are-the-trigger-points-that-are-used-for-the-ttr-sla-in-servicedesk2020-01-12T18:51:22+00:00 https://community.atlassian.com/forums/discussion/1067565/jira-service-desk-banner-not-visible-for-logged-in-customers2020-01-12T14:43:53+00:00 https://community.atlassian.com/forums/discussion/1260506/automation2020-01-12T11:11:53+00:00 https://community.atlassian.com/forums/discussion/1266369/certificate-screen2020-01-11T11:20:18+00:00 https://community.atlassian.com/forums/discussion/1267742/how-do-i-enable-notifications-to-agents-when-a-new-ticket-is-created2020-01-11T10:54:09+00:00 https://community.atlassian.com/forums/discussion/1265176/get-accept-from-only-one-person-form-list2020-01-11T10:45:00+00:00 https://community.atlassian.com/forums/discussion/1267792/is-there-a-way-to-hide-the-default-cloud-email2020-01-11T07:47:47+00:00 https://community.atlassian.com/forums/discussion/1265223/dashboard-not-populating-with-assigned-issues2020-01-10T20:08:57+00:00 https://community.atlassian.com/forums/discussion/1267295/how-to-restrict-jira-software-users-access-to-jira-service-desk2020-01-10T16:39:16+00:00 https://community.atlassian.com/forums/discussion/1263190/please-advise-how-to-implement-change-management-process-jira-cloud2020-01-10T15:18:39+00:00 https://community.atlassian.com/forums/discussion/738307/configuracion-informes-con-resultados-de-sla-jira-service-desk2020-01-10T14:59:25+00:00 https://community.atlassian.com/forums/discussion/1265809/reporter-name-does-not-show-proper-in-exported-excel2020-01-10T14:43:07+00:00 https://community.atlassian.com/forums/discussion/1267191/automation-rule-to-forbid-due-date-on-weekends2020-01-10T14:22:51+00:00 https://community.atlassian.com/forums/discussion/1265898/how-to-add-an-approver-step-and-person-in-jira-service-desk-cloud-version2020-01-10T14:21:23+00:00 https://community.atlassian.com/forums/discussion/1266769/how-developers-can-communicate-with-customers2020-01-10T13:52:44+00:00 https://community.atlassian.com/forums/discussion/1266721/customizing-the-customer-portal-in-service-desk2020-01-10T13:48:09+00:00 https://community.atlassian.com/forums/discussion/1267034/how-to-allow-agents-to-set-ticket-security-level-to-a-security-level-they-arent-apart-of2020-01-10T12:16:08+00:00 https://community.atlassian.com/forums/discussion/1266954/how-can-i-remove-the-deleted-order-from-my-queue2020-01-10T11:34:30+00:00 https://community.atlassian.com/forums/discussion/1266859/user-not-receiving-email-notifications2020-01-10T11:26:34+00:00 https://community.atlassian.com/forums/discussion/1265984/jsd-cloud-quick-search-issue-status2020-01-10T11:03:29+00:00 https://community.atlassian.com/forums/discussion/1266633/size-of-banner-dont-show-help-center-name-front-page-title-in-jira-service-desk-customer-portal2020-01-10T09:40:03+00:00 https://community.atlassian.com/forums/discussion/1265896/sla-recalculate-after-setting-holidays2020-01-10T02:55:37+00:00 https://community.atlassian.com/forums/discussion/1256034/grant-ability-to-remove-customers2020-01-09T22:49:04+00:00 https://community.atlassian.com/forums/discussion/1265448/are-there-issue-types-for-next-gen2020-01-09T22:14:23+00:00 https://community.atlassian.com/forums/discussion/1264999/has-anyone-had-service-desk-comments-show-as-being-created-by-a-different-user2020-01-09T17:52:24+00:00 https://community.atlassian.com/forums/discussion/1264282/internal-trainee-staff-jira-authorisation2020-01-09T17:15:21+00:00 https://community.atlassian.com/forums/discussion/1266113/can-i-change-the-grid-in-the-request-view-for-my-customers2020-01-09T15:54:37+00:00 https://community.atlassian.com/forums/discussion/1265920/condition-in-a-custom-field2020-01-09T14:20:00+00:00 https://community.atlassian.com/forums/discussion/1264276/reporting-question2020-01-09T14:09:57+00:00 https://community.atlassian.com/forums/discussion/1132946/change-text-on-jsd-cloud-portal2020-01-09T13:52:00+00:00 https://community.atlassian.com/forums/discussion/1265770/how-do-i-prevent-receiving-multiple-mail-from-the-same-mail-with-incoming-mail-settings2020-01-09T11:24:08+00:00 https://community.atlassian.com/forums/discussion/1265319/attachment-quick-link-and-browse-missing-from-new-view-with-classic-service-desk2020-01-09T11:22:56+00:00 https://community.atlassian.com/forums/discussion/1264736/how-can-i-change-the-user-person-that-created-a-jira-service-desk-project2020-01-09T10:09:05+00:00 https://community.atlassian.com/forums/discussion/1264955/how-to-get-ldaps-over-ssl-to-work-with-self-signed-certificate2020-01-09T08:50:27+00:00 https://community.atlassian.com/forums/discussion/1264634/no-submissions2020-01-09T08:17:54+00:00 https://community.atlassian.com/forums/discussion/1265438/how-to-have-count-of-the-reopened-issue-based-on-the-transition2020-01-09T05:32:06+00:00 https://community.atlassian.com/forums/discussion/1265432/project-based-permission2020-01-09T03:20:02+00:00 https://community.atlassian.com/forums/discussion/1262838/jira-service-desk-to-jira-software-workflow-transition-automation-classic-to-next-gen2020-01-09T02:42:22+00:00 https://community.atlassian.com/forums/discussion/1264913/rest-api-service-desk-its-public2020-01-08T23:56:38+00:00 https://community.atlassian.com/forums/discussion/1263811/how-to-integrate-jira-service-desk-with-jenkins-to-trigger-the-jenkins-build2020-01-08T20:13:31+00:00 https://community.atlassian.com/forums/discussion/1262946/problem-transition-itens-on-schedule-date2020-01-08T19:55:58+00:00 https://community.atlassian.com/forums/discussion/1264782/automation-rule-when-this-happens-an-issue-is-linked2020-01-08T18:16:16+00:00 https://community.atlassian.com/forums/discussion/1264620/several-default-reports-missing2020-01-08T17:27:28+00:00 https://community.atlassian.com/forums/discussion/1263975/request-url-empty2020-01-08T17:22:33+00:00 https://community.atlassian.com/forums/discussion/1262158/service-desk-issue-with-adding-removing-agents2020-01-08T17:00:47+00:00 https://community.atlassian.com/forums/discussion/1265000/service-desk-cloud-customers-unable-to-view-filter-results-on-knowledge-base-that-have-jira-macro2020-01-08T16:53:35+00:00 https://community.atlassian.com/forums/discussion/1262557/member-of-staff-cant-raise-a-ticket2020-01-08T16:07:37+00:00 https://community.atlassian.com/forums/discussion/1264654/email-that-does-not-have-permission-to-create-issues-never-seems-to-be-cleared2020-01-08T15:59:24+00:00 https://community.atlassian.com/forums/discussion/1264459/unable-to-archive-issues-in-jira-sd2020-01-08T15:12:23+00:00 https://community.atlassian.com/forums/discussion/1263114/groovy-script-to-change-the-value-of-a-custom-field-based-on-value-of-another-field2020-01-08T14:24:43+00:00 https://community.atlassian.com/forums/discussion/1043805/custom-email-address-in-cloud-service-desk-not-shown-in-from-field-in-outbound-emails2020-01-08T13:19:36+00:00 https://community.atlassian.com/forums/discussion/96835/linking-service-desk-with-jira-projects2020-01-08T13:04:53+00:00 https://community.atlassian.com/forums/discussion/1264411/need-help-in-running-jira-service-desk-on-https-and-connect-it-to-aws-rds-mysql2020-01-08T07:10:06+00:00 https://community.atlassian.com/forums/discussion/1264340/i-can-no-longer-see-attachments-in-jira-tickets-january-20202020-01-08T04:06:15+00:00 https://community.atlassian.com/forums/discussion/1264065/service-desk-users-cannot-pull-up-client-name-when-entering-a-ticket2020-01-08T01:43:48+00:00 https://community.atlassian.com/forums/discussion/1264271/service-desk-configuration-errors-out2020-01-07T23:46:59+00:00 https://community.atlassian.com/forums/discussion/1262827/automation-rules-for-the-weekend2020-01-07T21:34:48+00:00 https://community.atlassian.com/forums/discussion/1264148/confluence-kb2020-01-07T20:59:05+00:00 https://community.atlassian.com/forums/discussion/1262692/when-i-am-trying-to-generate-report-the-pivot-report-fire-errors-504-5002020-01-07T18:53:28+00:00 https://community.atlassian.com/forums/discussion/800434/cannot-delete-a-field-that-is-required-by-jira-or-jira-service-desk2020-01-07T18:05:28+00:00 https://community.atlassian.com/forums/discussion/1263924/after-upgrade-to-jira-service-desk-4-6-0-the-automation-webhook-is-not-working2020-01-07T17:03:08+00:00 https://community.atlassian.com/forums/discussion/1245425/how-to-synchronize-users-from-jira-software-to-jira-service-desk2020-01-07T16:12:10+00:00 https://community.atlassian.com/forums/discussion/1260248/psp-contracts2020-01-07T14:56:49+00:00 https://community.atlassian.com/forums/discussion/1261619/request-type-within-request-doesnt-reflect-correctly-in-queues2020-01-07T13:16:38+00:00 https://community.atlassian.com/forums/discussion/1263515/quick-add-buttons-how-to-add-add-ons-buttons2020-01-07T10:56:03+00:00 https://community.atlassian.com/forums/discussion/1263468/unreleased-affects-versions-are-shown-in-requests-on-service-desk-why2020-01-14T07:08:02+00:00 https://community.atlassian.com/forums/discussion/1261574/sending-mail-notification-for-incident-created-on-behalf-of-customer2020-01-07T09:42:22+00:00 https://community.atlassian.com/forums/discussion/1263376/how-to-set-shared-with-field-using-a-sil-scipt2020-01-07T07:59:46+00:00 https://community.atlassian.com/forums/discussion/1257853/can-i-use-jira-cloud-for-crm-plugin-to-push-customer-data-into-salesforce-crm2020-01-07T06:54:55+00:00 https://community.atlassian.com/forums/discussion/1261873/while-i-m-adding-a-workflow-to-a-project-scheme-i-got-an-error2020-01-06T23:03:36+00:00 https://community.atlassian.com/forums/discussion/1260876/batching-email-notifications-turned-on-so-resolved-notifications-are-received-before-created2020-01-06T18:49:58+00:00 https://community.atlassian.com/forums/discussion/1252654/how-to-assign-a-ticket-to-a-customer2020-01-06T14:39:34+00:00 https://community.atlassian.com/forums/discussion/1262736/schedule-filter-report-charts-to-be-sent-via-email2020-01-06T14:36:46+00:00 https://community.atlassian.com/forums/discussion/1262721/reporting-gathering-additional-information2020-01-06T14:35:01+00:00 https://community.atlassian.com/forums/discussion/1261608/jira-service-desk-ticket-view-is-not-showing-description-activity-and-dates-sections-etc2020-01-06T14:30:38+00:00 https://community.atlassian.com/forums/discussion/1262566/where-has-download-all-attachments-gone2020-01-06T14:09:29+00:00 https://community.atlassian.com/forums/discussion/1246428/customer-notification-after-automation-status-change2020-01-06T13:58:33+00:00 https://community.atlassian.com/forums/discussion/1250933/creating-a-kb-article-from-jsd-where-the-description-is-auto-filled-in-problem-section2020-01-06T13:50:03+00:00 https://community.atlassian.com/forums/discussion/1254314/jira-cloud-how-to-prefill-a-customer-name-based-on-his-email2020-01-06T13:26:27+00:00 https://community.atlassian.com/forums/discussion/1262620/email-notifications-to-the-project-in-the-service-desk-with-imap-setting-gone-through-error-queue2020-01-06T13:16:59+00:00 https://community.atlassian.com/forums/discussion/1255832/webhook-customer-activity-only2020-01-06T13:05:08+00:00 https://community.atlassian.com/forums/discussion/1262490/how-to-change-administrator-user-to-agent2020-01-06T11:07:55+00:00 https://community.atlassian.com/forums/discussion/1262322/design-email-template-with-jsd2020-01-06T10:07:07+00:00 https://community.atlassian.com/forums/discussion/1262433/next-gen-use-request-type-from-another-project2020-01-06T09:29:35+00:00 https://community.atlassian.com/forums/discussion/1256023/no-more-edit-queue2020-01-06T09:04:02+00:00 https://community.atlassian.com/forums/discussion/1262366/what-is-the-jql-for-results-within-the-next-three-days2020-01-06T06:39:34+00:00 https://community.atlassian.com/forums/discussion/1262334/installing-atlassian-servicedesk-with-puppet2020-01-06T04:33:41+00:00 https://community.atlassian.com/forums/discussion/1261893/change-user-properties-from-scriptrunner-custom-field2020-01-06T01:29:12+00:00 https://community.atlassian.com/forums/discussion/1261007/unable-find-search-for-any-new-add-ons-in-jira2020-01-05T22:28:24+00:00 https://community.atlassian.com/forums/discussion/1256026/how-to-share-the-jsd-reports-to-another-jira-user-not-a-service-desk-user2020-01-05T12:19:10+00:00 https://community.atlassian.com/forums/discussion/1261736/can-you-add-edit-fields-to-a-report-drill-down-list2020-01-05T02:33:00+00:00 https://community.atlassian.com/forums/discussion/1259950/how-can-i-get-my-redirect-uri2020-01-04T00:20:59+00:00 https://community.atlassian.com/forums/discussion/937786/create-a-custom-url-for-jira2020-01-03T20:59:33+00:00 https://community.atlassian.com/forums/discussion/895228/xsrf-security-token-missing2020-01-03T15:09:27+00:00 https://community.atlassian.com/forums/discussion/1261300/jira-service-desk-users-mising-the-project-role2020-01-03T14:09:29+00:00 https://community.atlassian.com/forums/discussion/1260822/envoie-email2020-01-03T12:30:31+00:00 https://community.atlassian.com/forums/discussion/950747/project-sla-does-not-recalculate2020-01-03T09:18:39+00:00 https://community.atlassian.com/forums/discussion/1260647/how-do-we-change-the-common-name-in-the-jira-service-desk-emails2020-01-03T00:22:17+00:00 https://community.atlassian.com/forums/discussion/1181065/unable-to-get-properties-keys-via-the-jsd-rest-api2020-01-02T23:44:36+00:00 https://community.atlassian.com/forums/discussion/1255123/create-a-ticket-with-script-doesnt-send-notification2020-01-02T22:59:45+00:00 https://community.atlassian.com/forums/discussion/1260624/access-restrictions-for-service-desk-projects2020-01-02T19:57:36+00:00 https://community.atlassian.com/forums/discussion/1259761/sla-display-error2020-01-02T19:43:31+00:00 https://community.atlassian.com/forums/discussion/1259209/how-managing-customers-access-to-portal2020-01-02T13:42:25+00:00 https://community.atlassian.com/forums/discussion/1259571/edit-customer-notifications-text-not-possible2020-01-02T13:31:18+00:00 https://community.atlassian.com/forums/discussion/1259585/cant-able-to-add-users-in-existing-service-desk-project2020-01-02T12:56:18+00:00 https://community.atlassian.com/forums/discussion/1260316/how-to-update-orgs-name-on-my-plugin2020-01-02T12:16:21+00:00 https://community.atlassian.com/forums/discussion/1259562/hi-is-it-possible-to-change-to-change-the-scale-in-the-customer-satisfaction-survey2020-01-02T11:27:25+00:00 https://community.atlassian.com/forums/discussion/1188795/support-for-o365-modern-auth2020-01-02T08:58:48+00:00 https://community.atlassian.com/forums/discussion/1260126/using-templates-to-report-an-issue2020-01-02T05:46:31+00:00 https://community.atlassian.com/forums/discussion/1259458/what-the-best-way-to-show-jira-service-desk-dashboard-on-display-tv2020-01-02T04:23:22+00:00 https://community.atlassian.com/forums/discussion/1259924/should-i-choose-the-same-port-of-jira-software2020-01-01T13:03:00+00:00 https://community.atlassian.com/forums/discussion/723615/how-can-we-show-the-customer-the-workflow-in-the-portal2019-12-31T21:23:24+00:00 https://community.atlassian.com/forums/discussion/1258512/full-page-google-sheets-pdf-attachment-view2019-12-31T20:53:02+00:00 https://community.atlassian.com/forums/discussion/1258456/sla-time-to-close-report-detail-wrong2019-12-31T19:23:17+00:00 https://community.atlassian.com/forums/discussion/1259819/agent-notification-to-include-issue-details-contact-information2019-12-31T19:22:59+00:00 https://community.atlassian.com/forums/discussion/1259836/how-do-i-configure-the-customer-portal-and-widget-to-require-end-users-to-look-up-their-issue-first2019-12-31T19:04:08+00:00 https://community.atlassian.com/forums/discussion/1082517/jira-service-desk-export-file-with-list-of-created-companies-and-added-users2019-12-31T18:35:04+00:00 https://community.atlassian.com/forums/discussion/1259820/email-notification-customize2019-12-31T17:56:51+00:00 https://community.atlassian.com/forums/discussion/1259763/validate-users-selected-on-jsd-form-using-behaviors2019-12-31T17:12:32+00:00 https://community.atlassian.com/forums/discussion/1259774/edit-the-list-select-a-system2019-12-31T16:33:55+00:00 https://community.atlassian.com/forums/discussion/1258953/editing-existent-queues2019-12-31T13:20:18+00:00 https://community.atlassian.com/forums/discussion/1258118/i-cannot-add-a-custom-email-account2019-12-31T12:22:09+00:00 https://community.atlassian.com/forums/discussion/1040801/issue-does-not-exist2019-12-31T04:40:31+00:00 https://community.atlassian.com/forums/discussion/1259409/whats-the-best-way-to-set-up-and-configure-jira-suite-of-products2019-12-31T00:51:15+00:00 https://community.atlassian.com/forums/discussion/1259261/i-have-a-new-type-of-request-and-i-just-want-a-specific-customer-to-see-it-how-can-i-achieve-it2019-12-30T21:47:05+00:00 https://community.atlassian.com/forums/discussion/1259175/what-is-best-way-to-enhance-our-service-desk-to-manage-different-group-of-customers2019-12-30T16:48:18+00:00 https://community.atlassian.com/forums/discussion/1259045/is-it-possible-to-hide-all-service-desk-users-from-other-jira-projects2019-12-30T16:17:19+00:00 https://community.atlassian.com/forums/discussion/1254159/create-request-with-attaments-in-one-call-to-the-api-rest-jira-service-desk-portal2019-12-30T15:03:06+00:00 https://community.atlassian.com/forums/discussion/1251959/how-to-handle-incidents-if-they-are-user-errors2019-12-30T14:24:14+00:00 https://community.atlassian.com/forums/discussion/850377/jira-help-desk-widget-contains-an-empty-iframe-and-will-not-pass-wcag-aa-standards2019-12-30T11:24:35+00:00 https://community.atlassian.com/forums/discussion/1157969/jira-service-desk-customer-reports2019-12-30T10:57:03+00:00 https://community.atlassian.com/forums/discussion/1258976/how-to-filter-email-requests-with-a-specific-subject-line2019-12-30T10:45:40+00:00 https://community.atlassian.com/forums/discussion/1258146/option-to-add-organisations-or-add-customers-to-an-organisation-not-appearing2019-12-30T00:24:56+00:00 https://community.atlassian.com/forums/discussion/1258784/automation-rule-matching-request-participation-does-not-work-when-issue-is-created2019-12-29T20:53:45+00:00 https://community.atlassian.com/forums/discussion/1258739/ho-to-change-default-email-out-from-jira-to-owner-domain2019-12-29T13:48:11+00:00 https://community.atlassian.com/forums/discussion/98507/automation-sla-rule-to-notify-assignee2019-12-29T09:53:34+00:00 https://community.atlassian.com/forums/discussion/1258100/how-do-i-bring-organization-list-into-jira-software-classic-projects2019-12-28T16:36:05+00:00 https://community.atlassian.com/forums/discussion/1187008/jsd-duration-of-tickets-different-workflow-statuses2019-12-28T14:04:23+00:00 https://community.atlassian.com/forums/discussion/1258457/support-email-change2019-12-28T03:56:03+00:00 https://community.atlassian.com/forums/discussion/1257076/how-do-i-delete-a-locked-custom-field2019-12-28T00:27:46+00:00 https://community.atlassian.com/forums/discussion/1258442/when-will-next-gen-have-global-workflow2019-12-28T00:08:54+00:00 https://community.atlassian.com/forums/discussion/1227202/migrated-account-lost-access-to-their-issues-on-the-service-desk2019-12-27T21:36:49+00:00 https://community.atlassian.com/forums/discussion/1258271/image-removed-by-remitent-message2019-12-27T17:21:31+00:00 https://community.atlassian.com/forums/discussion/1258198/e-mail-requests-coming-from-specific-domains2019-12-27T15:18:55+00:00 https://community.atlassian.com/forums/discussion/1258283/what-is-the-remaining-time-indicator-based-on2019-12-27T14:32:30+00:00 https://community.atlassian.com/forums/discussion/1258056/no-sla-set-for-this-issue2019-12-27T14:05:42+00:00 https://community.atlassian.com/forums/discussion/1258233/cloud-how-to-add-status-field-for-a-specific-customer-to-show-their-active-status2019-12-27T13:37:07+00:00 https://community.atlassian.com/forums/discussion/1257664/button-reply-to-customer-adds-an-internal-note2019-12-27T08:55:55+00:00 https://community.atlassian.com/forums/discussion/1258073/integracion-de-jira-servcie-desk2019-12-27T05:41:13+00:00 https://community.atlassian.com/forums/discussion/1257758/can-i-use-jira-for-my-technical-support-organisation2019-12-27T00:27:07+00:00 https://community.atlassian.com/forums/discussion/1255563/questions-with-transitions2019-12-26T23:36:56+00:00 https://community.atlassian.com/forums/discussion/1256599/upgrade-method-jira-service-desk-without-internet2019-12-26T22:13:01+00:00 https://community.atlassian.com/forums/discussion/1258052/show-information-ans-in-notification-created-incident2019-12-26T19:52:39+00:00 https://community.atlassian.com/forums/discussion/1257781/what-are-the-things-i-need-to-check-for-converting-service-desk-project-to-software-project2019-12-26T18:00:29+00:00 https://community.atlassian.com/forums/discussion/1257931/inbound-outbound-smtp-per-project2019-12-26T15:28:41+00:00 https://community.atlassian.com/forums/discussion/1257876/unable-to-see-the-average-age-report-in-jira-service-desk2019-12-26T13:03:03+00:00 https://community.atlassian.com/forums/discussion/1257403/exporting-issues2019-12-25T10:34:39+00:00 https://community.atlassian.com/forums/discussion/1257642/how-to-i-recover-a-user-story-been-accidently-deleted-in-jira-cloud2019-12-25T09:23:11+00:00 https://community.atlassian.com/forums/discussion/1256976/error-the-request-was-aborted-could-not-create-ssl-tls-secure-channel2019-12-25T05:58:45+00:00 https://community.atlassian.com/forums/discussion/1232362/can-i-add-slas-in-the-classic-business-project-type2019-12-24T22:46:41+00:00 https://community.atlassian.com/forums/discussion/1244663/sla-settings-option-is-missing2019-12-24T21:34:41+00:00 https://community.atlassian.com/forums/discussion/1257424/how-to-recover-client-password2019-12-24T16:06:24+00:00 https://community.atlassian.com/forums/discussion/1257462/list-for-pick-list-is-hidden-by-field-located-below-it-the-field-below-is-also-a-pick-list-field2019-12-24T13:58:28+00:00 https://community.atlassian.com/forums/discussion/1255098/lien-de-la-demande-en-double2019-12-24T12:14:03+00:00 https://community.atlassian.com/forums/discussion/1256313/default-workload-report-next-gen2019-12-24T11:40:17+00:00 https://community.atlassian.com/forums/discussion/1242518/non-csd-agent-user-made-internal-comment-in-but-was-seen-by-external-customer2019-12-24T11:18:18+00:00 https://community.atlassian.com/forums/discussion/1256764/we-purchased-2-different-licenses-for-25-jira-sd-users2019-12-24T10:31:49+00:00 https://community.atlassian.com/forums/discussion/1257216/email-notifications2019-12-24T07:26:56+00:00 https://community.atlassian.com/forums/discussion/1255565/any-ideas-on-how-to-organize-parent-sub-task-commenting2019-12-24T02:26:31+00:00 https://community.atlassian.com/forums/discussion/1252768/depends-upon-the-number-of-component-value-s-the-no-tickets-has-to-clone-in-destination-project2019-12-23T22:02:49+00:00 https://community.atlassian.com/forums/discussion/1252927/how-can-we-create-groups-in-jsd-and-assigned-agents-to-those-groups2019-12-23T20:59:20+00:00 https://community.atlassian.com/forums/discussion/1253266/automatically-create-linked-issues-from-new-requests2019-12-23T20:27:11+00:00 https://community.atlassian.com/forums/discussion/1254516/i-need-a-way-to-stop-emails-from-going-out-on-4-tickets2019-12-23T19:17:38+00:00 https://community.atlassian.com/forums/discussion/1256961/the-field-label-and-help-text-appearance-is-crowded-what-solutions-are-there-to-fix-or-mitigate2019-12-23T16:58:56+00:00 https://community.atlassian.com/forums/discussion/1255017/migrate-customer-to-atlassian-account2019-12-23T16:45:54+00:00 https://community.atlassian.com/forums/discussion/1256312/multiple-service-desk-projects-next-gen2019-12-23T16:14:07+00:00 https://community.atlassian.com/forums/discussion/1256917/need-to-send-an-email-once-an-ticket-is-opened-with-a-elevated-status2019-12-23T15:52:40+00:00 https://community.atlassian.com/forums/discussion/1256821/create-a-condition2019-12-24T01:50:34+00:00 https://community.atlassian.com/forums/discussion/1256809/how-to-change-admin-passowrd2019-12-23T14:18:39+00:00 https://community.atlassian.com/forums/discussion/1256824/send-email-triggers2019-12-24T01:49:38+00:00 https://community.atlassian.com/forums/discussion/1256847/jira-knowledge-base-provide-communication-and-notification-options2019-12-23T14:07:31+00:00 https://community.atlassian.com/forums/discussion/1250395/customer-replies-to-email-notifications-does-not-result-in-comment2019-12-23T13:47:35+00:00 https://community.atlassian.com/forums/discussion/1256611/customer-is-not-able-to-select-existing-names-from-user-picker2019-12-23T12:16:37+00:00 https://community.atlassian.com/forums/discussion/1256651/sla-not-shown-in-issue-page2019-12-23T09:47:08+00:00 https://community.atlassian.com/forums/discussion/1126920/can-we-have-a-calendar-on-the-customer-portal2019-12-23T08:26:41+00:00 https://community.atlassian.com/forums/discussion/1256616/auto-populate-the-current-logged-in-user2019-12-23T07:00:16+00:00 https://community.atlassian.com/forums/discussion/1254961/unable-to-add-email-address-to-projects2019-12-22T12:26:10+00:00 https://community.atlassian.com/forums/discussion/1256294/customize-portal-for-specified-organization2019-12-22T11:59:24+00:00 https://community.atlassian.com/forums/discussion/1256354/create-request-ticket-in-jira-service-desk-server-by-using-api2019-12-22T11:10:33+00:00 https://community.atlassian.com/forums/discussion/1237112/how-to-create-a-report-to-get-the-number-of-days-a-ticket-is-resolved-from-service-desk-report2019-12-21T20:46:44+00:00 https://community.atlassian.com/forums/discussion/1256116/why-am-i-only-seeing-request-types-and-not-issue-types2019-12-20T20:36:23+00:00 https://community.atlassian.com/forums/discussion/1245649/historical-status2019-12-20T19:28:25+00:00 https://community.atlassian.com/forums/discussion/1252362/accessing-to-servicedesk-without-consume-jira-license2019-12-20T19:20:33+00:00 https://community.atlassian.com/forums/discussion/1255082/when-an-incident-is-closed-i-need-to-know-how-much-time-is-left-on-the-time-to-resolve-sla-clock2019-12-20T16:08:11+00:00 https://community.atlassian.com/forums/discussion/1255411/how-to-limit-a-custom-field-values-in-customer-portal-in-particular-group-in-request-type2019-12-20T15:36:46+00:00 https://community.atlassian.com/forums/discussion/1255312/share-closed-requsts-with-organization2019-12-20T13:07:33+00:00 https://community.atlassian.com/forums/discussion/1255777/how-to-enable-automated-alert-to-go-out-when-emergency-critical-ticket-is-raised2019-12-20T12:29:07+00:00 https://community.atlassian.com/forums/discussion/1253976/changing-standard-email-to-new-costumers2019-12-20T11:02:25+00:00 https://community.atlassian.com/forums/discussion/1254827/not-able-to-to-see-requests-in-portal2019-12-20T10:04:13+00:00 https://community.atlassian.com/forums/discussion/1254725/unable-to-add-fields-to-the-request-type-though-issue-screen-has-those-fields2019-12-20T08:38:49+00:00 https://community.atlassian.com/forums/discussion/1238383/is-it-safe-to-open-up-fw-between-internal-jira-and-github2019-12-20T07:20:07+00:00 https://community.atlassian.com/forums/discussion/296060/hardware-requirements-for-jira-and-confluence-servers-to-run-service-desk2019-12-20T04:05:42+00:00 https://community.atlassian.com/forums/discussion/1255406/sd-auto-reply-filter2019-12-19T20:50:45+00:00 https://community.atlassian.com/forums/discussion/1255399/best-practices-for-groups-and-project-roles-in-enterprise-service-management2019-12-20T17:57:05+00:00 https://community.atlassian.com/forums/discussion/701674/url-parameters-creating-a-request-on-jira-service-desk-portal2019-12-19T20:18:01+00:00 https://community.atlassian.com/forums/discussion/1255285/how-do-you-integate-users-with-ad-or-ldap2019-12-19T18:09:45+00:00 https://community.atlassian.com/forums/discussion/1253311/add-a-field-from-jira-to-jira-service-desk2019-12-19T16:39:48+00:00 https://community.atlassian.com/forums/discussion/1254830/issuetype-niet-zichtbaar-in-openstaand-ticket2019-12-19T16:39:26+00:00 https://community.atlassian.com/forums/discussion/1253267/request-participants-unable-to-add-public-comments2019-12-19T16:30:54+00:00 https://community.atlassian.com/forums/discussion/1254734/addon-for-version-7-13-112019-12-19T14:57:43+00:00 https://community.atlassian.com/forums/discussion/1252950/date-constrainits2019-12-19T14:51:24+00:00 https://community.atlassian.com/forums/discussion/1255101/cannot-receive-customer-api-with-recently-created2019-12-19T14:02:52+00:00 https://community.atlassian.com/forums/discussion/1254882/jira-service-desk-stuck-in-customer-portal-with-firefox2019-12-19T11:01:33+00:00 https://community.atlassian.com/forums/discussion/1254852/question-can-we-create-tickets-from-email-in-service-desk-server2019-12-19T10:07:49+00:00 https://community.atlassian.com/forums/discussion/1254690/intergrate-jira-sd-with-ad-sap-erp-office-3652019-12-23T02:49:19+00:00 https://community.atlassian.com/forums/discussion/1243950/configuration-of-different-queues-for-agents2019-12-19T03:08:08+00:00 https://community.atlassian.com/forums/discussion/1254550/after-upgrading-to-build-4-6-0-some-fields-are-no-longer-available-to-select-when-creating-issues2019-12-18T22:08:16+00:00 https://community.atlassian.com/forums/discussion/1252485/giving-public-access-to-a-dashboard-but-keeping-the-project-private2019-12-18T20:02:14+00:00 https://community.atlassian.com/forums/discussion/1250738/character-encoding-with-httpbuilder2019-12-18T18:02:45+00:00 https://community.atlassian.com/forums/discussion/1254117/how-to-set-approver-on-particular-access-list-custom-field2019-12-18T15:10:54+00:00 https://community.atlassian.com/forums/discussion/1253581/i-would-like-to-count-the-options-chosen-in-multi-select-custom-field2019-12-18T14:02:24+00:00 https://community.atlassian.com/forums/discussion/1253887/resolution-not-changed-to-done-automatically-when-request-declined-on-approvals2019-12-18T13:39:10+00:00 https://community.atlassian.com/forums/discussion/1254086/add-barcodescanner-in-the-customer-portal2019-12-18T13:09:24+00:00 https://community.atlassian.com/forums/discussion/1253352/can-i-show-all-the-request-type-without-using-the-browse-all-option2019-12-18T12:59:07+00:00 https://community.atlassian.com/forums/discussion/1253221/email-service-desk-agents-list-of-open-tickets-by-last-updated-date2019-12-18T11:50:50+00:00 https://community.atlassian.com/forums/discussion/1252752/reply-to-a-customer-as-first-response2019-12-18T08:50:56+00:00 https://community.atlassian.com/forums/discussion/1252914/login-problem2019-12-18T07:49:56+00:00 https://community.atlassian.com/forums/discussion/1253678/is-there-a-portal-for-end-users-to-log-in-to-check-status-of-their-ticket2019-12-18T07:39:47+00:00 https://community.atlassian.com/forums/discussion/1252730/loosing-customer-portal-access-when-inviting-a-customer-to-jsw2019-12-18T04:28:03+00:00 https://community.atlassian.com/forums/discussion/1230495/automation-for-jira-code-barrel-is-the-app-now-under-atlassian-legal-terms2019-12-18T03:57:00+00:00 https://community.atlassian.com/forums/discussion/1253356/spam-plugins-and-workarounds-to-make-templates-look-less-spammy2019-12-18T01:56:58+00:00 https://community.atlassian.com/forums/discussion/1249414/jira-service-desk-reporters-and-requested-participants-are-not-getting-emailed-updates-since-new2019-12-18T00:03:47+00:00 https://community.atlassian.com/forums/discussion/1241902/cant-create-linked-issue-with-jira-software2019-12-17T21:00:57+00:00 https://community.atlassian.com/forums/discussion/1252418/where-did-edit-jira-properties-go2019-12-17T19:29:11+00:00 https://community.atlassian.com/forums/discussion/1185040/email-requests-autogenerated-email-not-viewing-correctly-in-outlook2019-12-17T19:26:56+00:00 https://community.atlassian.com/forums/discussion/1245015/javascript-error-when-adding-custom-field-to-issue2019-12-17T17:54:04+00:00 https://community.atlassian.com/forums/discussion/1253346/service-desk-users-unable-to-view-tickets-possibly-due-to-permission-or-licence-issue2019-12-17T17:24:21+00:00 https://community.atlassian.com/forums/discussion/1253305/how-can-i-grant-service-desk-users-permission-to-create-reports-without-making-them-an-admin2019-12-17T16:39:36+00:00 https://community.atlassian.com/forums/discussion/1252925/tickets-assigned-to-one-team-should-not-be-visible-to-other-team2019-12-17T14:26:11+00:00 https://community.atlassian.com/forums/discussion/1253109/how-to-make-emails-from-service-desk-team-go-to-internal-notes2019-12-17T13:24:11+00:00 https://community.atlassian.com/forums/discussion/1252947/send-email-when-sub-task-commented2019-12-17T12:34:41+00:00 https://community.atlassian.com/forums/discussion/1252929/complete-data-export-of-complete-project2019-12-17T12:13:20+00:00 https://community.atlassian.com/forums/discussion/1252981/your-contact-e-mail-field-automatically-appearing-in-widget-cannot-be-removed2019-12-17T11:19:23+00:00 https://community.atlassian.com/forums/discussion/1252401/automatic-move2019-12-17T10:54:00+00:00 https://community.atlassian.com/forums/discussion/1252970/sending-specific-attachment-while-issue-creation-or-transitioned-via-automation-rule2019-12-17T10:20:26+00:00 https://community.atlassian.com/forums/discussion/1252949/how-to-build-filter-for-counting-unique-issue-with-same-sumary-field2019-12-17T09:25:06+00:00 https://community.atlassian.com/forums/discussion/1251110/search-status-of-linked-issue-in-different-project2019-12-17T08:58:01+00:00 https://community.atlassian.com/forums/discussion/745166/jira-service-desk-cannot-pull-email-because-of-cluster-lock2019-12-17T07:21:59+00:00 https://community.atlassian.com/forums/discussion/1252799/automation-rules-based-on-project-role2019-12-17T06:55:27+00:00 https://community.atlassian.com/forums/discussion/1230849/using-jira-cloud-for-excel2019-12-17T00:03:54+00:00 https://community.atlassian.com/forums/discussion/1247522/problem-with-linking-epics2019-12-16T20:56:29+00:00 https://community.atlassian.com/forums/discussion/1252318/users-are-unable-to-find-the-service-desk-project-to-create-a-ticket2019-12-16T14:29:14+00:00 https://community.atlassian.com/forums/discussion/1249901/report-creation-as-per-severity2019-12-16T13:56:40+00:00 https://community.atlassian.com/forums/discussion/1252165/why-i-couldnt-add-default-context-into-description-field2019-12-16T13:35:11+00:00 https://community.atlassian.com/forums/discussion/1252190/customisable-summary-screen-for-a-service-desk-project2019-12-16T13:26:19+00:00 https://community.atlassian.com/forums/discussion/1250941/customer-specific-instruction-on-incidents-raised2019-12-16T11:48:27+00:00 https://community.atlassian.com/forums/discussion/1252123/when-adding-attachment-through-service-desk-its-not-visible-in-jira-software2019-12-16T10:33:58+00:00 https://community.atlassian.com/forums/discussion/1252044/jira-service-desk-default-not-private-request2019-12-16T10:00:55+00:00 https://community.atlassian.com/forums/discussion/1240661/customer-no-permisson-on-service-desk-webportal2019-12-16T10:00:11+00:00 https://community.atlassian.com/forums/discussion/1247613/cannot-access-jira-sd-project-after-the-migration2019-12-16T09:12:35+00:00 https://community.atlassian.com/forums/discussion/1250983/in-jira-service-desk-i-want-to-find-the-issues-of-organizations-with-a-certain-part-of-the-name2019-12-16T08:28:27+00:00 https://community.atlassian.com/forums/discussion/1251900/bext-gen-projects-dont-record-the-request-type2019-12-16T07:39:34+00:00 https://community.atlassian.com/forums/discussion/1250934/is-jira-service-desk-saas-cloud-version-compatible-with-jira-on-prem-version-7-13-32019-12-16T05:06:17+00:00 https://community.atlassian.com/forums/discussion/1251742/is-it-possible-to-make-video-calls-and-voice-calls-in-confluence-jira-service-desk2019-12-15T15:55:53+00:00 https://community.atlassian.com/forums/discussion/1250991/using-a-single-service-desk-for-an-entire-organization2019-12-15T09:01:54+00:00 https://community.atlassian.com/forums/discussion/1251662/how-to-remove-unnecessary-content-from-issue-comment-added-via-email2019-12-23T12:41:55+00:00 https://community.atlassian.com/forums/discussion/1251003/speed-concern-with-jsd-cloud2019-12-14T13:39:52+00:00 https://community.atlassian.com/forums/discussion/1251188/how-to-schedule-reoccurring-tasks2019-12-14T12:53:13+00:00 https://community.atlassian.com/forums/discussion/1251197/is-it-possible-to-have-a-subtask-id-number-correlate-to-the-projects-issue-id-number2019-12-13T23:10:26+00:00 https://community.atlassian.com/forums/discussion/1250743/share-request-button2019-12-13T21:27:49+00:00 https://community.atlassian.com/forums/discussion/1215856/restrict-date-picker2019-12-13T21:06:27+00:00 https://community.atlassian.com/forums/discussion/1084982/can-search-tags-be-added-to-the-customer-portal2019-12-13T15:57:34+00:00 https://community.atlassian.com/forums/discussion/1250527/how-to-share-configuration-between-jira-service-desk-projects2019-12-13T15:57:20+00:00 https://community.atlassian.com/forums/discussion/1245300/find-actions-menu-is-empty2019-12-13T15:48:55+00:00 https://community.atlassian.com/forums/discussion/1247820/jira-cloud-bulk-upload2019-12-13T14:56:24+00:00 https://community.atlassian.com/forums/discussion/1248110/is-it-possible-to-edit-what-service-desk-customer-receives-in-notification-email-subject2019-12-13T13:59:09+00:00 https://community.atlassian.com/forums/discussion/1250781/seperate-jsd-and-core-lisences2019-12-13T13:17:52+00:00 https://community.atlassian.com/forums/discussion/1244140/solved-jira-7-6-service-desk-sla-goals-disappearing2019-12-13T12:54:37+00:00 https://community.atlassian.com/forums/discussion/1250857/how-to-reset-sla-after-immediate-edit-operation-of-ticket2019-12-13T11:43:04+00:00 https://community.atlassian.com/forums/discussion/1250854/in-jira-service-desk-server-how-include-all-objecttypes-in-insight-custom-field2019-12-13T10:50:09+00:00 https://community.atlassian.com/forums/discussion/1249926/change-project-lead-no-user-in-drop-down-list2019-12-13T04:12:59+00:00 https://community.atlassian.com/forums/discussion/1250609/are-there-javascript-methods-to-interact-with-the-service-desk-widget2019-12-13T00:31:32+00:00 https://community.atlassian.com/forums/discussion/1249502/what-file-types-does-jsdserver-support-when-receiving-communications-from-customers2019-12-12T20:14:30+00:00 https://community.atlassian.com/forums/discussion/1249982/ticket-with-sub-tasks2019-12-12T20:12:18+00:00 https://community.atlassian.com/forums/discussion/1248258/jira-service-desk-limit-access2019-12-12T19:52:49+00:00 https://community.atlassian.com/forums/discussion/1250249/im-exporting-issues-from-the-issues-navigator-in-jsd-and-the-export-cuts-off-after-1002-rows2019-12-12T19:46:51+00:00 https://community.atlassian.com/forums/discussion/1249001/is-there-a-way-to-display-a-custom-field-on-the-portal-after-it-has-a-value2019-12-12T15:08:50+00:00 https://community.atlassian.com/forums/discussion/1242048/cannot-enter-license-for-jira-service-desk2019-12-12T12:42:08+00:00 https://community.atlassian.com/forums/discussion/1042534/upgrading-from-jira-7-4-3-service-desk-3-6-4-as-a-plugin-ad-on-to-jira-8-02-and-sd-4-022019-12-12T12:36:37+00:00 https://community.atlassian.com/forums/discussion/1247609/how-to-hide-the-edit-button-for-closed-tickets-using-announcement-banner2019-12-12T11:28:18+00:00 https://community.atlassian.com/forums/discussion/1249651/service-desk-request-updated-after-resolved2019-12-12T09:37:09+00:00 https://community.atlassian.com/forums/discussion/1249676/how-to-notify-agent-when-customer-responds-to-issue-that-was-already-resolved2019-12-12T08:41:05+00:00 https://community.atlassian.com/forums/discussion/1247661/how-to-use-drupal-instead-of-confluence-as-a-knowledge-base-in-jira-service-desk2019-12-11T23:52:05+00:00 https://community.atlassian.com/forums/discussion/1241500/adding-feature-request-type-in-jsd-and-jira-workflow-suggestions2019-12-11T22:57:15+00:00 https://community.atlassian.com/forums/discussion/1249339/pop-up-on-resolve2019-12-18T12:25:09+00:00 https://community.atlassian.com/forums/discussion/1115050/approvers-do-not-receive-email-notifications2019-12-11T20:29:37+00:00 https://community.atlassian.com/forums/discussion/1248958/how-to-change-new-assignee-after-original-one-has-been-deleted-from-jira2019-12-11T20:15:47+00:00 https://community.atlassian.com/forums/discussion/1104525/sla-goals-based-on-day-of-weeks2019-12-11T19:12:34+00:00 https://community.atlassian.com/forums/discussion/1235942/we-want-migrate-data-from-oracle-right-now-cloud-instance-to-jira-service-desk-cloud2019-12-11T17:31:41+00:00 https://community.atlassian.com/forums/discussion/1247329/linking-jira-service-desk-task-to-another-service-desk-task-goes-to-jira-core2019-12-11T17:31:14+00:00 https://community.atlassian.com/forums/discussion/1242458/customers-are-unable-to-see-the-description-of-a-case-if-the-case-is-of-type-defect2019-12-11T17:30:47+00:00 https://community.atlassian.com/forums/discussion/1247614/how-we-can-integrate-outlook-calendar-to-jira-service-desk2019-12-11T17:00:13+00:00 https://community.atlassian.com/forums/discussion/1247331/can-the-language-in-the-customer-feedback-be-customized2019-12-11T15:59:36+00:00 https://community.atlassian.com/forums/discussion/1248023/add-all-users-to-a-group2019-12-11T15:37:52+00:00 https://community.atlassian.com/forums/discussion/1245773/how-do-i-ensure-reporters-get-the-comments-notifications-and-not-the-creator2019-12-11T15:03:28+00:00 https://community.atlassian.com/forums/discussion/1248929/creating-crs-from-incidents2019-12-11T14:20:03+00:00 https://community.atlassian.com/forums/discussion/1248852/cannot-enable-jira-service-desk-plugin2019-12-11T13:19:46+00:00 https://community.atlassian.com/forums/discussion/1246442/e-mail-notification2019-12-11T12:45:06+00:00 https://community.atlassian.com/forums/discussion/1248616/how-do-my-customers-get-automatic-updates-about-issues2019-12-11T12:10:43+00:00 https://community.atlassian.com/forums/discussion/1244380/jira-service-desk-mobile-app-missing-sla2019-12-11T11:38:45+00:00 https://community.atlassian.com/forums/discussion/1247935/how-to-show-jira-account-user-properties-in-scripted-field2019-12-11T10:52:01+00:00 https://community.atlassian.com/forums/discussion/1248623/approval-emails-depending-on-status2019-12-11T10:05:21+00:00 https://community.atlassian.com/forums/discussion/1248574/sso-on-jira-service-desk-cloud2019-12-11T09:32:22+00:00 https://community.atlassian.com/forums/discussion/1248470/how-to-fix-servicedesk-login-issue2019-12-11T08:54:07+00:00 https://community.atlassian.com/forums/discussion/1248523/when-i-go-to-rise-a-requests-and-then-on-my-requests-i-get-broken-link-unable-to-connect2019-12-11T08:14:10+00:00 https://community.atlassian.com/forums/discussion/1248462/can-i-change-my-site-name2019-12-11T07:51:49+00:00 https://community.atlassian.com/forums/discussion/1248464/auto-assign-a-component-or-agent-from-email2019-12-11T07:08:23+00:00 https://community.atlassian.com/forums/discussion/1248414/i-want-to-change-my-atlassian-url-as-there-is-a-spelling-mistake-please-suggest-a-way-forward2019-12-11T07:01:19+00:00 https://community.atlassian.com/forums/discussion/1248456/jira-service-desk-sla-configuration2019-12-11T06:07:45+00:00 https://community.atlassian.com/forums/discussion/1248389/jira-service-desk-with-ssl2019-12-11T03:11:26+00:00 https://community.atlassian.com/forums/discussion/1248376/email-content-editing-to-send-different-information-or-use-a-different-template2019-12-11T02:02:53+00:00 https://community.atlassian.com/forums/discussion/1246819/workaround-for-jsd-public-comments-that-link-to-another-non-jsd-jira-project2019-12-10T20:32:26+00:00 https://community.atlassian.com/forums/discussion/1246719/refer-to-issue-field-in-e-mail-text2019-12-10T20:20:06+00:00 https://community.atlassian.com/forums/discussion/1242116/problem-with-automation-rules-configuartion-userright2019-12-10T18:48:08+00:00 https://community.atlassian.com/forums/discussion/1243033/customer-that-uses-jira-internally-cannot-log-in-to-our-jira-service-desk-with-the-same-email2019-12-10T18:22:45+00:00 https://community.atlassian.com/forums/discussion/1060964/how-to-customize-email-notification-for-sla-breach-automation2019-12-10T17:58:26+00:00 https://community.atlassian.com/forums/discussion/1239441/integracao-do-jira-com-confluence2019-12-10T17:15:26+00:00 https://community.atlassian.com/forums/discussion/1247750/how-i-can-let-the-customer-make-a-transition-from-a-staus-to-another-one2019-12-10T16:55:10+00:00 https://community.atlassian.com/forums/discussion/1247912/assetexplorer-integration2019-12-10T15:10:39+00:00 https://community.atlassian.com/forums/discussion/1247848/report-of-all-customers2019-12-10T15:07:52+00:00 https://community.atlassian.com/forums/discussion/1247671/letting-requested-participants-see-internal-comments2019-12-10T14:42:19+00:00 https://community.atlassian.com/forums/discussion/1237692/visibility-of-flags-on-tickets-which-populate-kanban-board-via-jira-service-desk-project2019-12-10T14:10:32+00:00 https://community.atlassian.com/forums/discussion/1247521/service-desk-all-request-does-not-report-any-request2019-12-10T10:45:06+00:00 https://community.atlassian.com/forums/discussion/1246687/internal-comments-cannot-be-seen-in-jira-issues-for-service-desk-rest-api2019-12-10T10:31:10+00:00 https://community.atlassian.com/forums/discussion/1247508/show-hide-custom-field-based-another-another-field-value-selection2019-12-10T10:04:07+00:00 https://community.atlassian.com/forums/discussion/1246614/notifications-not-sent-to-assignee-when-customer-closes-issue2019-12-10T08:24:41+00:00 https://community.atlassian.com/forums/discussion/1247336/how-to-hide-the-approvers-field-from-customer-portal-in-jsd2019-12-10T03:09:08+00:00 https://community.atlassian.com/forums/discussion/1246269/whats-a-good-way-to-handle-new-feature-requests-in-jsd-and-jira2019-12-10T00:27:54+00:00 https://community.atlassian.com/forums/discussion/1239519/search-by-custom-field-jira-service-desk2019-12-10T00:06:49+00:00 https://community.atlassian.com/forums/discussion/1247217/i-cannot-authenticate-custom-em-ail-account-for-new-requests2019-12-09T23:12:08+00:00 https://community.atlassian.com/forums/discussion/1247187/workflow-custom-field-in-approvers-dropdown2019-12-09T21:23:50+00:00 https://community.atlassian.com/forums/discussion/1247169/show-more-pages-of-jira-service-desk-automation-log2019-12-09T20:45:27+00:00 https://community.atlassian.com/forums/discussion/1247168/verify-domain-to-send-emails-with-sendgrid-as-our-email-provider2019-12-09T20:44:49+00:00 https://community.atlassian.com/forums/discussion/1236776/import-fails-with-no-message-as-to-why2019-12-09T20:31:38+00:00 https://community.atlassian.com/forums/discussion/1247158/outgoing-smtp-server-on-windows-server-20162019-12-09T20:29:26+00:00 https://community.atlassian.com/forums/discussion/254962/is-it-possible-to-query-the-jira-service-desk-fields-e-g-sla2019-12-09T20:25:55+00:00 https://community.atlassian.com/forums/discussion/1244994/how-to-set-up-email-requests-when-this-error-message-appears2019-12-09T20:25:20+00:00 https://community.atlassian.com/forums/discussion/1247087/automation-waiting-for-customer2019-12-09T19:51:05+00:00 https://community.atlassian.com/forums/discussion/1247112/how-to-integrate-jira-service-desk-with-hubspot2019-12-09T19:43:04+00:00 https://community.atlassian.com/forums/discussion/1247014/how-do-you-add-an-attachement2019-12-09T18:37:38+00:00 https://community.atlassian.com/forums/discussion/1204091/display-who-is-currently-on-duty2019-12-09T11:48:18+00:00 https://community.atlassian.com/forums/discussion/1246474/admin-but-cannot-move-tasks-comment-or-delete2019-12-09T11:10:39+00:00 https://community.atlassian.com/forums/discussion/1246427/do-i-have-to-create-a-new-project-for-each-cutomer2019-12-09T11:02:41+00:00 https://community.atlassian.com/forums/discussion/1245249/jsd-cloud-incoming-mail-handling-not-processing-emails-with-attachments-of-24mb2019-12-09T10:23:36+00:00 https://community.atlassian.com/forums/discussion/1242098/how-to-recover-email-when-email-handler-rejects-incoming-email2019-12-09T09:52:03+00:00 https://community.atlassian.com/forums/discussion/1243064/is-there-a-ticketing-number-option2019-12-09T09:04:28+00:00 https://community.atlassian.com/forums/discussion/1103056/my-customers-cant-navigate-the-portal-anymore-only-the-jira-administrators-are-able-to2019-12-09T08:44:39+00:00 https://community.atlassian.com/forums/discussion/1244907/how-can-i-add-assignees-to-an-automation2019-12-09T07:21:13+00:00 https://community.atlassian.com/forums/discussion/1243949/what-rights-do-you-need-to-use-mention2019-12-09T06:19:27+00:00 https://community.atlassian.com/forums/discussion/1246267/why-i-cannot-create-a-classic-project-my-instance-https-msmitservicedesk-atlassian-com2019-12-09T04:35:00+00:00 https://community.atlassian.com/forums/discussion/1240553/is-there-a-way-to-incorporate-dashboard-and-service-desk-report2019-12-08T23:55:32+00:00 https://community.atlassian.com/forums/discussion/1244064/e-mail-notification-when-a-issue-is-createt2019-12-08T22:45:40+00:00 https://community.atlassian.com/forums/discussion/1241516/how-can-i-create-a-report-of-service-tickets-opened-by-label2019-12-08T20:12:51+00:00 https://community.atlassian.com/forums/discussion/1243095/restricting-portal-request-search-for-external-customers2019-12-08T15:28:48+00:00 https://community.atlassian.com/forums/discussion/1160581/how-to-integrate-cmdbuild-with-jira-sd2019-12-08T13:32:50+00:00 https://community.atlassian.com/forums/discussion/1246043/cant-add-new-admin-agents2019-12-08T12:04:44+00:00 https://community.atlassian.com/forums/discussion/1235596/stop-users-from-creating-a-request-from-within-the-jira-service-desk2019-12-08T08:06:38+00:00 https://community.atlassian.com/forums/discussion/1241317/how-do-you-add-a-shortcut-to-jira-service-desk2019-12-07T00:29:48+00:00 https://community.atlassian.com/forums/discussion/1244586/how-do-i-change-the-default-issue-view-for-all-request-types2019-12-06T19:07:28+00:00 https://community.atlassian.com/forums/discussion/1245639/jira-change-ticket-with-start-end-date-time-create-entry-in-team-calendar-confluence2019-12-06T17:56:16+00:00 https://community.atlassian.com/forums/discussion/1244002/list-of-hardware-spare-parts-used-within-the-request2019-12-06T17:34:57+00:00 https://community.atlassian.com/forums/discussion/1245529/error-api-rest-don-t-get-all-customers2019-12-06T16:04:08+00:00 https://community.atlassian.com/forums/discussion/1245415/how-separate-one-customer-portal-from-others-portals-on-one-jira-instance2019-12-06T14:26:32+00:00 https://community.atlassian.com/forums/discussion/1239085/how-to-delete-customer-in-jira-service-desk-4-4-1-server2019-12-06T13:58:59+00:00 https://community.atlassian.com/forums/discussion/1245377/add-approvers-field-on-issue-details-screen2019-12-06T13:16:41+00:00 https://community.atlassian.com/forums/discussion/1245140/how-to-get-linked-issues-customfield-values-project-automation-smart-value2019-12-06T13:10:41+00:00 https://community.atlassian.com/forums/discussion/1245085/how-can-i-change-the-order-of-knowledge-base-articles-and-request-form-on-the-customer-portal2019-12-06T11:23:23+00:00 https://community.atlassian.com/forums/discussion/1242889/public-comment-notification-not-sent-to-organization-but-only-to-reporter2019-12-06T10:09:07+00:00 https://community.atlassian.com/forums/discussion/1243546/how-to-trigger-an-automation-rule-using-inputs-from-a-cascading-list-selector2019-12-06T08:33:32+00:00 https://community.atlassian.com/forums/discussion/1243683/creating-folders-for-issue-attachments2019-12-06T08:03:29+00:00 https://community.atlassian.com/forums/discussion/1244602/set-standard-issue-type-for-service-desk-cloud2019-12-06T07:54:43+00:00 https://community.atlassian.com/forums/discussion/1227879/no-authorized-acces-token2019-12-06T07:07:50+00:00 https://community.atlassian.com/forums/discussion/1243817/can-you-assign-a-ticket-to-a-queue2019-12-05T22:55:54+00:00 https://community.atlassian.com/forums/discussion/1241660/how-to-search-by-reporter-in-the-android-app2019-12-05T22:36:56+00:00 https://community.atlassian.com/forums/discussion/1234323/allow-customers-to-have-access-to-raise-requests-on-jira-service-desk-portal-with-our-email2019-12-05T20:59:46+00:00 https://community.atlassian.com/forums/discussion/1244431/removal-portal-access-for-project2019-12-05T20:21:23+00:00 https://community.atlassian.com/forums/discussion/1243487/automation-for-jira-clone-from-jira-service-desk-to-jira-software-next-gen2019-12-05T17:55:22+00:00 https://community.atlassian.com/forums/discussion/1242837/send-e-mail-to-team-member-via-automation-rules2019-12-05T15:09:24+00:00 https://community.atlassian.com/forums/discussion/1244105/restrict-customer-portal-users-from-seeing-all-queued-issues2019-12-05T13:16:18+00:00 https://community.atlassian.com/forums/discussion/1244301/guidance-for-when-to-create-a-new-sd-project-vs-combining-under-one2019-12-05T13:03:43+00:00 https://community.atlassian.com/forums/discussion/1244205/topics-to-research-for-the-jira-service-desk-administrator-certification2019-12-05T11:27:04+00:00 https://community.atlassian.com/forums/discussion/1243908/how-to-hide-archive-a-next-gen-project2019-12-05T08:50:10+00:00 https://community.atlassian.com/forums/discussion/1243951/common-customer-portal-for-multiple-projects2019-12-05T08:19:50+00:00 https://community.atlassian.com/forums/discussion/1222838/sla2019-12-05T00:13:38+00:00 https://community.atlassian.com/forums/discussion/1241418/migrate-customer-to-atlassian-account2019-12-04T20:34:05+00:00 https://community.atlassian.com/forums/discussion/1243333/customer-portal-field2019-12-04T20:30:22+00:00 https://community.atlassian.com/forums/discussion/1242287/service-desk-agent-group-service-desk-agent-is-missing-how-do-i-manage-age2019-12-04T19:41:54+00:00 https://community.atlassian.com/forums/discussion/1242032/global-setting-for-who-can-access-the-portal-and-send-requests-in-next-gen-service-desk-project2019-12-04T19:19:14+00:00 https://community.atlassian.com/forums/discussion/1243317/how-to-move-custom-field-data-to-a-different-custom-field-type2019-12-04T16:27:50+00:00 https://community.atlassian.com/forums/discussion/1242147/free-version-to-test-data-import2019-12-04T14:37:30+00:00 https://community.atlassian.com/forums/discussion/1243082/issue-with-cfvalues-script-in-post-function-for-cascaded-single-choice-and-single-choice-field2019-12-04T14:34:15+00:00 https://community.atlassian.com/forums/discussion/1242806/customer-cant-delete-closed-issues-from-the-service-desk-view2019-12-04T14:34:01+00:00 https://community.atlassian.com/forums/discussion/1241974/error-configuring-custom-e-mail-account-socks-host-unreachable2019-12-04T14:33:23+00:00 https://community.atlassian.com/forums/discussion/1241012/how-to-generate-reports-grouped-by-organisations-when-you-have-hundrieds-of-organizations2019-12-04T14:11:06+00:00 https://community.atlassian.com/forums/discussion/1241641/email-notification-shows-jql-language2019-12-04T13:56:32+00:00 https://community.atlassian.com/forums/discussion/1243070/microsoft-scsm-to-jsd-migration2019-12-04T13:18:31+00:00 https://community.atlassian.com/forums/discussion/1242813/how-can-i-remove-customers-from-a-jira-service-desk-project2019-12-04T12:57:03+00:00 https://community.atlassian.com/forums/discussion/1243003/hi-all-im-brand-new-to-this-how-to-customers-log-a-support-call-from-their-pcs2019-12-04T12:34:32+00:00 https://community.atlassian.com/forums/discussion/1242903/next-gen-customer-viewable-statuses2019-12-04T10:14:51+00:00 https://community.atlassian.com/forums/discussion/1242876/jira-service-desk-and-slack-or-chatop2019-12-04T09:39:00+00:00 https://community.atlassian.com/forums/discussion/1240608/how-can-several-service-desks-be-made-to-read-from-one-mail-in-email-requests2019-12-04T08:58:42+00:00 https://community.atlassian.com/forums/discussion/1242649/email-added-to-job-without-jsd-issue-id-number2019-12-04T03:54:47+00:00 https://community.atlassian.com/forums/discussion/1242483/can-you-allocate-confluence-space-to-jsd-with-different-permissions-for-customers-and-employees2019-12-03T22:26:35+00:00 https://community.atlassian.com/forums/discussion/1242528/add-a-request-type-dependency-in-another-one2019-12-03T22:14:28+00:00 https://community.atlassian.com/forums/discussion/1237225/regarding-query-on-jira-configuration2019-12-03T19:13:05+00:00 https://community.atlassian.com/forums/discussion/1132742/missing-labels-request-participants-and-organizations-in-issue-details-screen2019-12-03T18:44:49+00:00 https://community.atlassian.com/forums/discussion/1236921/field-does-not-translate-to-jira-service-desk2019-12-03T17:55:58+00:00 https://community.atlassian.com/forums/discussion/1242343/jira-service-desk-pricing2019-12-03T17:42:23+00:00 https://community.atlassian.com/forums/discussion/1225160/looking-for-custom-in-depth-reporting2019-12-03T17:02:22+00:00 https://community.atlassian.com/forums/discussion/1234419/allowing-o365-email-to-be-the-helpdesk-email2019-12-03T16:29:44+00:00 https://community.atlassian.com/forums/discussion/1242198/can-jira-sd-customers-access-knowledge-base-directly-from-confluence2019-12-03T16:23:57+00:00 https://community.atlassian.com/forums/discussion/1241966/why-all-our-users-are-not-receiving-email-notification-when-an-issue-is-created2019-12-03T14:22:33+00:00 https://community.atlassian.com/forums/discussion/1241329/the-email-puller-stopped-working2019-12-03T13:51:59+00:00 https://community.atlassian.com/forums/discussion/1242060/kb-articles-displaying-issues-in-customer-portal2019-12-03T13:39:06+00:00 https://community.atlassian.com/forums/discussion/1241370/prevent-agent-from-raising-request-on-behalf-of-someone-not-in-system-by-entering-email2019-12-03T13:20:55+00:00 https://community.atlassian.com/forums/discussion/1241179/imported-tickets-dont-show-in-the-portal-for-the-user-import-from-csv-file2019-12-03T12:58:58+00:00 https://community.atlassian.com/forums/discussion/1236893/jql-help-with-notification-that-sends-on-30th-day-the-ticket-is-in-progress2019-12-03T10:58:11+00:00 https://community.atlassian.com/forums/discussion/764290/using-the-java-api-to-get-hidden-fields-on-the-service-desk2019-12-03T09:13:10+00:00 https://community.atlassian.com/forums/discussion/1241782/calculate-day-and-time-of-week2019-12-03T09:04:46+00:00 https://community.atlassian.com/forums/discussion/1241708/datefield-the-entered-year-is-incorrectly-formatted2019-12-03T07:42:50+00:00 https://community.atlassian.com/forums/discussion/1241674/can-we-take-zephyr-for-only-10-selective-people-in-an-organization-having-100-jira-accounts2019-12-03T07:22:30+00:00 https://community.atlassian.com/forums/discussion/1240825/approval-section-jira-service-desk2019-12-03T07:11:02+00:00 https://community.atlassian.com/forums/discussion/748042/service-desk-chrome-notification2019-12-03T05:49:16+00:00 https://community.atlassian.com/forums/discussion/1239798/automatically-sync-managed-users-to-organization-customer-list2019-12-03T01:29:31+00:00 https://community.atlassian.com/forums/discussion/1241535/jsd-cc-email-user-doesnt-appear-into-jira-ticket-sent-by-email2019-12-03T00:57:15+00:00 https://community.atlassian.com/forums/discussion/1241022/how-can-i-set-up-integrations-with-carbon-black-and-or-rapid-72019-12-02T23:28:19+00:00 https://community.atlassian.com/forums/discussion/1239011/how-to-show-2-custom-fields-depending-on-users-selection2019-12-02T20:44:43+00:00 https://community.atlassian.com/forums/discussion/460902/need-to-bulk-close-tickets-in-service-desk2019-12-02T20:07:10+00:00 https://community.atlassian.com/forums/discussion/1241315/how-to-add-customer-as-approval2019-12-02T19:45:26+00:00 https://community.atlassian.com/forums/discussion/1239981/how-can-i-remove-an-old-queue2019-12-02T17:58:33+00:00 https://community.atlassian.com/forums/discussion/1241095/component-related-to-specific-queue2019-12-02T15:53:12+00:00 https://community.atlassian.com/forums/discussion/1241075/which-screen-does-automation-pull-from2019-12-02T15:33:14+00:00 https://community.atlassian.com/forums/discussion/1240984/how-to-import-bulk-attachments-from-third-party-tool-to-jira-service-desk-cloud2019-12-02T14:06:18+00:00 https://community.atlassian.com/forums/discussion/1238905/configure-different-share-permissions-for-customers-in-different-organisations-within-1-project2019-12-02T14:01:18+00:00 https://community.atlassian.com/forums/discussion/1240883/how-to-add-all-email-addresses-from-the-recipient-list-to-the-ticket2019-12-02T12:56:51+00:00 https://community.atlassian.com/forums/discussion/883544/customize-signup-form2019-12-02T11:16:52+00:00 https://community.atlassian.com/forums/discussion/1240696/add-specific-working-days-to-calendar2019-12-02T09:59:19+00:00 https://community.atlassian.com/forums/discussion/1235671/how-to-pause-due-date2019-12-02T07:12:58+00:00 https://community.atlassian.com/forums/discussion/1239873/how-do-we-create-a-filter-to-show-top-5-tickets-based-on-the-number-of-category-for-example2019-12-02T07:02:21+00:00 https://community.atlassian.com/forums/discussion/1237184/my-service-desk-has-stopped-sending-as-my-email2019-12-02T00:16:59+00:00 https://community.atlassian.com/forums/discussion/1233510/jira-service-and-scriptrunner-conflict2019-12-01T12:52:33+00:00 https://community.atlassian.com/forums/discussion/1240190/how-do-i-send-an-alert-based-on-the-ticket-type2019-12-01T09:18:36+00:00 https://community.atlassian.com/forums/discussion/1239945/expand-user-directory2019-11-30T22:48:11+00:00 https://community.atlassian.com/forums/discussion/1239982/jira-service-desk-not-working-after-restart2019-11-30T04:50:26+00:00 https://community.atlassian.com/forums/discussion/1239827/which-plug-in-will-benefit-us-more2019-11-29T02:51:42+00:00 https://community.atlassian.com/forums/discussion/1239782/customize-customer-portal-without-third-party-plugin2019-11-29T02:15:19+00:00 https://community.atlassian.com/forums/discussion/1239341/new-version-problems2019-11-28T19:49:16+00:00 https://community.atlassian.com/forums/discussion/1239554/error-on-create-an-email-request2019-11-28T19:36:45+00:00 https://community.atlassian.com/forums/discussion/1239598/id-like-to-modify-my-workflow-so-that-i-can-re-open-a-ticket-if-accidentally-closed2019-11-28T18:51:32+00:00 https://community.atlassian.com/forums/discussion/1235878/jira-service-desk-customer-portal2019-11-28T18:29:19+00:00 https://community.atlassian.com/forums/discussion/1239240/unable-to-parse-one-vm-file-content-to-another-vm-file2019-11-28T17:25:32+00:00 https://community.atlassian.com/forums/discussion/1239206/how-to-configure-the-search-function-in-the-customer-portal2019-11-28T17:22:28+00:00 https://community.atlassian.com/forums/discussion/1237434/create-a-new-customer-in-only-one-project2019-11-28T17:17:41+00:00 https://community.atlassian.com/forums/discussion/1239617/service-desk-server-how-can-i-fully-translate-the-customer-satisfaction-message2019-11-28T17:28:23+00:00 https://community.atlassian.com/forums/discussion/1236309/change-permissions-so-that-customers-of-service-desk-are-able-to-view-linked-issue2019-11-28T16:35:34+00:00 https://community.atlassian.com/forums/discussion/1239604/data-protection-on-customer-satisfaction2019-11-28T16:25:54+00:00 https://community.atlassian.com/forums/discussion/1239601/jira-service-desk-integration-with-teams2019-11-28T16:23:03+00:00 https://community.atlassian.com/forums/discussion/803786/automation-populating-original-estimate-fields-post-issue-creation2019-11-28T16:22:46+00:00 https://community.atlassian.com/forums/discussion/1236971/bulk-import-csv2019-11-28T16:17:00+00:00 https://community.atlassian.com/forums/discussion/1239462/how-can-i-allow-to-change-status-only-under-certain-conditions2019-11-28T15:58:31+00:00 https://community.atlassian.com/forums/discussion/1238166/customer-portal-can-the-customer-change-the-value-in-a-field2019-11-28T15:41:41+00:00 https://community.atlassian.com/forums/discussion/1239104/why-pageprinter-cannot-create-article2019-11-28T15:25:57+00:00 https://community.atlassian.com/forums/discussion/712277/how-do-members-of-an-organization-see-requests-put-in-by-other-organization-members2019-11-28T14:20:35+00:00 https://community.atlassian.com/forums/discussion/1239458/how-can-i-bind-related-issues-date-field2019-12-12T05:40:37+00:00 https://community.atlassian.com/forums/discussion/1022473/start-sla-based-on-value-of-field2019-11-28T13:43:20+00:00 https://community.atlassian.com/forums/discussion/1239221/cascading-dropdown-lists-in-jira-service-desk2019-11-28T13:36:39+00:00 https://community.atlassian.com/forums/discussion/1239232/showing-the-assignee-of-a-software-project-in-service-desk-queue-table2019-11-28T12:49:19+00:00 https://community.atlassian.com/forums/discussion/1236281/disable-service-desk-reply-via-email-option2019-11-28T12:19:42+00:00 https://community.atlassian.com/forums/discussion/1239357/report-on-open-tickets-minus-certain-labels2019-11-28T12:05:07+00:00 https://community.atlassian.com/forums/discussion/1221948/start-date-for-a-task2019-11-28T09:27:27+00:00 https://community.atlassian.com/forums/discussion/1235969/request-type-lyout-in-the-customers-portal-vs-jira-service-desk2019-11-28T09:24:28+00:00 https://community.atlassian.com/forums/discussion/1238414/jira-service-desk-cloud-to-server-version2019-11-28T08:18:18+00:00 https://community.atlassian.com/forums/discussion/1238751/what-are-the-best-practices-for-escalating2019-11-28T05:20:22+00:00 https://community.atlassian.com/forums/discussion/1237874/how-to-create-a-jira-service-desk-report-for-custom-field2019-11-28T01:50:07+00:00 https://community.atlassian.com/forums/discussion/1238564/how-to-exclude-xxx-test-in-title-from-issue-search2019-11-27T23:42:17+00:00 https://community.atlassian.com/forums/discussion/1238359/why-is-there-always-coming-that-question2019-11-27T20:32:22+00:00 https://community.atlassian.com/forums/discussion/1237403/usable-user-picker-single-user-without-lisence2019-11-27T20:00:56+00:00 https://community.atlassian.com/forums/discussion/1238700/tickets-no-longer-pausing-on-comment2019-11-27T19:20:57+00:00 https://community.atlassian.com/forums/discussion/1235268/placeholder-text-in-widget2019-11-27T17:49:35+00:00 https://community.atlassian.com/forums/discussion/1238521/jiras-new-look2019-11-27T16:02:23+00:00 https://community.atlassian.com/forums/discussion/1040794/customer-is-able-to-create-issue-from-customer-portal-but-he-is-unable-to-view-those-created-request2019-11-27T15:45:32+00:00 https://community.atlassian.com/forums/discussion/747902/support-for-rich-text-editing2019-11-27T14:24:23+00:00 https://community.atlassian.com/forums/discussion/1231207/problem-sending-email-requests-to-our-jira-service-desk-project2019-11-27T13:27:02+00:00 https://community.atlassian.com/forums/discussion/1238287/auto-assign-user2019-11-27T12:12:16+00:00 https://community.atlassian.com/forums/discussion/1048810/status-transition-in-customer-portal2019-11-27T11:12:27+00:00 https://community.atlassian.com/forums/discussion/1237579/i-need-agents-to-appear-in-the-customer-list-in-the-left-nav-bar2019-11-27T09:32:21+00:00 https://community.atlassian.com/forums/discussion/1237230/transition-buttons-on-mobile-devices-mobile-view2019-11-27T08:38:34+00:00 https://community.atlassian.com/forums/discussion/1237614/cant-change-card-layout-even-though-im-board-administrator2019-11-27T07:58:01+00:00 https://community.atlassian.com/forums/discussion/1231140/how-can-we-set-the-permissions-to-our-server2019-11-27T07:14:48+00:00 https://community.atlassian.com/forums/discussion/1237980/customer-email-settings2019-11-27T06:53:29+00:00 https://community.atlassian.com/forums/discussion/1237910/cost-of-migrating-from-service-desk-servers-to-the-cloud2019-11-27T03:22:59+00:00 https://community.atlassian.com/forums/discussion/1233551/is-it-possible-to-skip-jira-issue-key-when-creating-jira-issue2019-11-27T00:35:38+00:00 https://community.atlassian.com/forums/discussion/1104969/enable-field-request-type-for-tickets-creation2019-11-26T22:43:15+00:00 https://community.atlassian.com/forums/discussion/1237113/how-to-change-the-chart-format-in-a-service-desk-report2019-11-26T20:24:45+00:00 https://community.atlassian.com/forums/discussion/1236929/how-to-increase-the-char-length-in-the-customer-portal-introduction-text-box2019-11-26T17:12:10+00:00 https://community.atlassian.com/forums/discussion/1237444/is-it-possible-to-have-a-field-visible-on-the-customer-portal-but-not-on-the-software-agent-side2019-11-26T15:52:26+00:00 https://community.atlassian.com/forums/discussion/1233607/transition-on-comment-doesnt-work2019-11-26T15:46:58+00:00 https://community.atlassian.com/forums/discussion/1232888/how-to-assign-a-responsible2019-11-26T15:08:37+00:00 https://community.atlassian.com/forums/discussion/1237019/jira-notifications-only-during-certain-hours2019-11-26T14:54:53+00:00 https://community.atlassian.com/forums/discussion/1237263/syncronise-attachments-listner-not-fired-from-web-portal2019-11-26T13:07:47+00:00 https://community.atlassian.com/forums/discussion/1234659/automatic-mention-of-users-on-specific-days-when-issue-comes-in2019-11-26T12:54:53+00:00 https://community.atlassian.com/forums/discussion/1237208/how-to-set-sla-for-different-queues2019-11-26T12:40:19+00:00 https://community.atlassian.com/forums/discussion/1237222/handwritten-signature-from-customers2019-11-26T12:39:30+00:00 https://community.atlassian.com/forums/discussion/1237157/i-want-to-know-pricing-for-using-service-desk-and-confluence-together2019-11-26T12:03:41+00:00 https://community.atlassian.com/forums/discussion/1237045/customer-does-not-recieve-invite-email-to-service-desk-portal2019-11-26T09:39:33+00:00 https://community.atlassian.com/forums/discussion/1236807/moved-jira-software-and-jsd-to-a-different-server-cant-get-it-back-online2019-11-26T08:17:22+00:00 https://community.atlassian.com/forums/discussion/1232558/reassign-issues-from-jira-users-who-are-on-vacation2019-11-26T08:12:31+00:00 https://community.atlassian.com/forums/discussion/1235971/how-sla-work-when-has-2-start-point2019-11-26T01:12:32+00:00 https://community.atlassian.com/forums/discussion/1233210/upgrading-when-pricing-tiers-agents-are-different2019-11-25T23:52:16+00:00 https://community.atlassian.com/forums/discussion/1235816/how-can-i-switch-from-new-gen-project-to-classic2019-11-25T22:12:50+00:00 https://community.atlassian.com/forums/discussion/1236553/email-approved-status2019-11-25T21:01:01+00:00 https://community.atlassian.com/forums/discussion/1235746/differentiating-reporter-from-on-behalf2019-11-25T19:00:09+00:00 https://community.atlassian.com/forums/discussion/1234789/trying-to-configure-multiple-e-mailaddresses2019-11-25T18:49:24+00:00 https://community.atlassian.com/forums/discussion/1236448/can-i-somehow-shield-my-knowledge-base-from-a-search-engine2019-11-25T16:44:36+00:00 https://community.atlassian.com/forums/discussion/1234749/disable-or-modify-summary-page2019-11-25T16:30:49+00:00 https://community.atlassian.com/forums/discussion/1233862/send-notification-to-user-who-are-in-custom-fields-at-some-statuses2019-11-25T14:19:30+00:00 https://community.atlassian.com/forums/discussion/1235313/user-cannot-login2019-11-25T14:07:47+00:00 https://community.atlassian.com/forums/discussion/1236198/how-to-change-the-background-color-for-particular-column-in-the-table2019-11-25T13:03:36+00:00 https://community.atlassian.com/forums/discussion/1236124/please-answer-these-2-issue-urgently2019-11-25T11:55:34+00:00 https://community.atlassian.com/forums/discussion/1236039/does-customer-portal-in-service-desk-works-with-classic-business-project-types2019-11-25T11:02:28+00:00 https://community.atlassian.com/forums/discussion/1233795/determine-project-by-mail-rule-mail-import2019-11-25T07:45:25+00:00 https://community.atlassian.com/forums/discussion/1235704/getting-error-http-error-400-605-bad-request-after-transferring-to-a-new-server2019-11-25T06:01:26+00:00 https://community.atlassian.com/forums/discussion/1231190/jira-software-redirects-to-error-page-during-installation-in-server-environment2019-11-24T19:54:51+00:00 https://community.atlassian.com/forums/discussion/1232858/provide-customer-with-their-password-in-jira-service-desk2019-11-24T17:23:35+00:00 https://community.atlassian.com/forums/discussion/1232092/atlasian-default-values-%E2%80%8B%E2%80%8Bfor-apache-and-jira-data-a-center2019-11-24T17:20:01+00:00 https://community.atlassian.com/forums/discussion/1231278/create-read-only-user2019-11-24T17:12:20+00:00 https://community.atlassian.com/forums/discussion/1228335/how-can-i-setup-an-email-request2019-11-24T16:01:04+00:00 https://community.atlassian.com/forums/discussion/1233682/byepass-tickets2019-11-24T11:34:24+00:00 https://community.atlassian.com/forums/discussion/1233935/copy-service-desk-project-with-all-settings-inc-issue-types2019-11-24T10:52:53+00:00 https://community.atlassian.com/forums/discussion/1234437/dashboard-statistic-type2019-11-23T14:49:17+00:00 https://community.atlassian.com/forums/discussion/1232763/emails-being-rejected-as-email-address-not-a-valid-email-address2019-11-23T14:29:23+00:00 https://community.atlassian.com/forums/discussion/1076350/aws-integration-in-jira-service-desk2019-11-23T14:20:42+00:00 https://community.atlassian.com/forums/discussion/1232980/unable-to-create-a-service-desk-project2019-11-22T19:48:57+00:00 https://community.atlassian.com/forums/discussion/1233413/as-an-end-user-i-want-to-see-a-list-of-sub-tasks-and-their-status-in-the-customer-portal2019-11-22T19:32:17+00:00 https://community.atlassian.com/forums/discussion/1234072/copy-request-type-to-new-project2019-11-22T19:04:14+00:00 https://community.atlassian.com/forums/discussion/1235033/jsd-translation-jar2019-11-22T18:38:18+00:00 https://community.atlassian.com/forums/discussion/1235208/error-with-gearset-and-jira-integration2019-11-22T18:31:57+00:00 https://community.atlassian.com/forums/discussion/1235072/changing-new-tickets-queue-assignment2019-11-22T18:31:33+00:00 https://community.atlassian.com/forums/discussion/1234612/requests-in-portal-queue-is-empty2019-11-22T14:27:33+00:00 https://community.atlassian.com/forums/discussion/1234911/new-customer-sign-up2019-11-22T14:05:32+00:00 https://community.atlassian.com/forums/discussion/1232408/request-submit-in-customer-portail2019-11-22T12:55:01+00:00 https://community.atlassian.com/forums/discussion/1234786/customer-sign-up-with-verfiication2019-11-22T11:59:27+00:00 https://community.atlassian.com/forums/discussion/1234737/jira-url-bug-communication-breakdown-on-comment-to-a-ticket-when-the-url-has-some-extra-characters2019-11-22T09:58:41+00:00 https://community.atlassian.com/forums/discussion/1232575/mobile-notification-when-new-issues-gets-created2019-11-22T09:42:16+00:00 https://community.atlassian.com/forums/discussion/1231588/why-is-our-resolved-recently-list-always-empty2019-11-22T08:11:17+00:00 https://community.atlassian.com/forums/discussion/1234603/start-set-up-guide-for-jira-classic-service-desk2019-11-22T07:52:09+00:00 https://community.atlassian.com/forums/discussion/1233300/prohibiting-a-closed-service-desk-ticket-to-not-be-able-to-be-opened-after-a-period-of-time2019-11-22T04:04:42+00:00 https://community.atlassian.com/forums/discussion/1234354/when-should-you-create-a-new-project2019-11-21T23:32:48+00:00 https://community.atlassian.com/forums/discussion/1182134/can-we-create-a-hover-text-in-jira-service-desk-portal-custom-fields-and-also-create-a-ghost-text2019-11-21T23:28:51+00:00 https://community.atlassian.com/forums/discussion/1233011/issue-type-change-exposes-internal-statuses2019-11-21T23:10:43+00:00 https://community.atlassian.com/forums/discussion/1219220/how-do-i-setup-outbound-email-address-for-jira-service-desk-cloud2019-11-21T21:03:38+00:00 https://community.atlassian.com/forums/discussion/1230719/is-it-possible-to-render-jira-charts-in-service-desk-customer-portal-introduction-text-box2019-11-21T19:22:20+00:00 https://community.atlassian.com/forums/discussion/1230984/next-gen-project-unable-to-re-use-issue-attachments-in-comments2019-11-21T18:38:06+00:00 https://community.atlassian.com/forums/discussion/81105/how-do-i-see-who-is-watching-my-issues2019-11-21T16:56:32+00:00 https://community.atlassian.com/forums/discussion/1233899/ticket-assignment-using-sla-calendar-business-hours2019-11-21T16:22:10+00:00 https://community.atlassian.com/forums/discussion/1231465/domain-verify-over-dns-txt-not-finding-options-as-set-out-in-altassian-documentation2019-11-21T16:14:39+00:00 https://community.atlassian.com/forums/discussion/1232119/is-there-a-way-to-make-a-text-field-appear-under-certain-conditions-on-issue-request-create2019-11-21T16:06:01+00:00 https://community.atlassian.com/forums/discussion/1233865/how-to-remove-customers-from-one-specific-project-and-keep-them-in-others2019-11-21T15:37:46+00:00 https://community.atlassian.com/forums/discussion/1232719/can-we-assign-a-ticket-from-customer-portal-to-an-operator2019-11-21T15:07:48+00:00 https://community.atlassian.com/forums/discussion/755226/insight-import-how-can-i-link-an-object-from-a-different-scheme-during-import2019-11-21T15:02:00+00:00 https://community.atlassian.com/forums/discussion/1234008/how-do-i-set-a-user-property-ei-reporter-set-his-slack-id-and-then-use-it-at-automation-for-jira2019-11-21T14:57:25+00:00 https://community.atlassian.com/forums/discussion/1223802/incoming-mail-handler-reply-email-issue2019-11-21T14:10:20+00:00 https://community.atlassian.com/forums/discussion/1227683/rich-text-on-customer-portal-comment-field2019-11-21T13:05:18+00:00 https://community.atlassian.com/forums/discussion/1233760/is-it-possible-to-theme-re-brand-the-customer-portal2019-11-21T11:58:58+00:00 https://community.atlassian.com/forums/discussion/1232513/customer-only-portal-view-doesnt-show-description-on-some-issue-types2019-11-21T09:01:29+00:00 https://community.atlassian.com/forums/discussion/1230194/how-can-i-send-a-part-of-a-document-for-a-client-to-edit-without-sending-the-entire-document2019-11-21T07:12:08+00:00 https://community.atlassian.com/forums/discussion/1233498/how-can-i-remove-signatures2019-11-21T06:16:28+00:00 https://community.atlassian.com/forums/discussion/1232607/how-to-add-issues-dashboard-and-request-issues-list-in-help-center-portal2019-11-21T05:10:15+00:00 https://community.atlassian.com/forums/discussion/1232865/can-you-automate-a-transition-across-projects2019-11-21T02:44:06+00:00 https://community.atlassian.com/forums/discussion/1227131/jira-admin-restricted-from-creating-a-project-or-viewing-portal-settings-of-existing-projects2019-11-20T22:49:32+00:00 https://community.atlassian.com/forums/discussion/1233290/reply-email-address-is-wrong-on-customer-notification-email2019-11-20T22:11:03+00:00 https://community.atlassian.com/forums/discussion/1230819/customer-status-visibility-checkbox-not-working2019-11-20T21:33:50+00:00 https://community.atlassian.com/forums/discussion/1224858/add-skype-phone-jira-service-desk-notifications2019-11-20T20:51:31+00:00 https://community.atlassian.com/forums/discussion/1232154/whats-the-best-way-to-automatically-transition-an-issue-to-a-new-status-from-non-agent-input2019-11-20T18:52:00+00:00 https://community.atlassian.com/forums/discussion/1231451/service-desk-comments-for-specific-users2019-11-20T18:16:55+00:00 https://community.atlassian.com/forums/discussion/1232363/did-you-use-jira-service-request-to-auto-provision-aad-groups2019-11-20T17:45:10+00:00 https://community.atlassian.com/forums/discussion/1226995/does-the-new-jira-for-excel-add-on-replace-xporter2019-11-20T17:07:13+00:00 https://community.atlassian.com/forums/discussion/1224684/replying-to-email-of-a-resolved-issue-automatically-giving-1-star-customer-satisfaction2019-11-20T17:00:26+00:00 https://community.atlassian.com/forums/discussion/1232117/customer-portal-help-center2019-11-20T15:55:29+00:00 https://community.atlassian.com/forums/discussion/1220423/filter-issue-scope2019-11-20T14:50:33+00:00 https://community.atlassian.com/forums/discussion/1200030/error-youre-disconnected-from-the-internet2019-11-20T14:01:56+00:00 https://community.atlassian.com/forums/discussion/1230436/jira-stopped-rendering-pages-only-header-appears2019-11-20T13:55:59+00:00 https://community.atlassian.com/forums/discussion/1231674/how-do-i-customize-service-desk-login-page2019-11-20T13:27:58+00:00 https://community.atlassian.com/forums/discussion/1232632/what-should-be-the-role-of-api-users-in-jira-to-get-access-to-internal-comments2019-11-20T12:46:47+00:00 https://community.atlassian.com/forums/discussion/1229025/notifications-bell-in-browser-and-android-app-empty-but-recieving-push-notifications2019-11-20T12:06:15+00:00 https://community.atlassian.com/forums/discussion/1232394/iql-to-verify-if-approver-is-the-same-as-requester2019-11-20T09:05:31+00:00 https://community.atlassian.com/forums/discussion/1224779/how-to-define-time-limitation-to-customers-access-support2019-11-20T08:56:01+00:00 https://community.atlassian.com/forums/discussion/1232086/internal-tickets-in-jsd-not-visible-on-customer-portal2019-11-19T22:34:53+00:00 https://community.atlassian.com/forums/discussion/1232087/valores-default-atlassian-para-apache-y-jira-confluence2019-11-19T22:23:48+00:00 https://community.atlassian.com/forums/discussion/1228456/subtracting-time-spent-in-one-sla-from-another-sla2019-11-19T21:33:17+00:00 https://community.atlassian.com/forums/discussion/1223497/manage-automatic-answer-to-signup-in-our-active-directory2019-11-19T19:49:36+00:00 https://community.atlassian.com/forums/discussion/1228025/new-hr-workflow-from-atlassian-for-jira-self-hosted2019-11-19T17:54:51+00:00 https://community.atlassian.com/forums/discussion/1231585/servicedesk-tickets-on-agile-scrum-board2019-11-19T15:04:13+00:00 https://community.atlassian.com/forums/discussion/1231479/how-to-make-custom-fields-always-display-within-issues-tickets2019-11-19T14:44:13+00:00 https://community.atlassian.com/forums/discussion/1231062/jira-service-desk-cloud-use-project-portal-name-as-email-from-name-in-automated-notifications2019-11-19T14:17:55+00:00 https://community.atlassian.com/forums/discussion/1023274/tempo-not-give-plans-documentation-in-tempo-timesheet-team-reports2019-11-19T14:10:21+00:00 https://community.atlassian.com/forums/discussion/1230471/incoming-emails-are-not-correctly-processed-by-jira2019-11-19T13:48:01+00:00 https://community.atlassian.com/forums/discussion/1230249/confluence-with-jira-service-desk-connection2019-11-19T13:44:42+00:00 https://community.atlassian.com/forums/discussion/1229774/possible-to-link-a-jsd-issue-to-an-epic-from-a-next-gen-software-project2019-11-19T13:33:45+00:00 https://community.atlassian.com/forums/discussion/1231404/cant-get-pass-the-choose-a-project-template-step-on-install2019-11-19T12:51:33+00:00 https://community.atlassian.com/forums/discussion/1227903/acp-400-jira-version2019-11-19T10:49:27+00:00 https://community.atlassian.com/forums/discussion/1230252/hello-is-it-possible-to-have-the-sharing-option-available-in-jira-sd-before-to-submit-the-ticket2019-11-19T09:23:03+00:00 https://community.atlassian.com/forums/discussion/1225994/search-issue-by-requester-in-customer-portal2019-11-19T07:30:22+00:00 https://community.atlassian.com/forums/discussion/1230884/upgrade-path-for-jira-service-desk-4-2-52019-11-18T21:18:31+00:00 https://community.atlassian.com/forums/discussion/1228869/qr-code-generation-for-user2019-11-18T21:15:08+00:00 https://community.atlassian.com/forums/discussion/1226947/suggested-kb-articles-for-tickets-created-by-agents2019-11-18T20:56:49+00:00 https://community.atlassian.com/forums/discussion/1230854/customer-satisfactory-survey-test-mode2019-11-18T20:53:24+00:00 https://community.atlassian.com/forums/discussion/1230776/need-to-have-a-graph-to-display-issues-raised-by-organization2019-11-18T20:16:00+00:00 https://community.atlassian.com/forums/discussion/1227806/raise-a-service-desk-request-on-behalf-of-a-customer-email-notification2019-11-18T18:41:21+00:00 https://community.atlassian.com/forums/discussion/1226944/e-mail-trigger2019-11-18T17:34:07+00:00 https://community.atlassian.com/forums/discussion/1229360/restrict-jira-users-service-desk-tickets2019-11-18T17:30:12+00:00 https://community.atlassian.com/forums/discussion/1230546/is-it-possible-to-create-a-jira-issue-from-an-external-site2019-11-18T16:21:12+00:00 https://community.atlassian.com/forums/discussion/1225974/why-i-cant-see-my-confluence-server-from-the-kb-configuration-page-of-my-cloud-helpdesk2019-11-18T16:13:55+00:00 https://community.atlassian.com/forums/discussion/1230157/behaviour-to-call-form-reload2019-11-18T15:18:41+00:00 https://community.atlassian.com/forums/discussion/1229482/configuring-the-widget-documentation-outdated-how-to-setup-login-free-portal2019-11-18T15:09:29+00:00 https://community.atlassian.com/forums/discussion/1228361/child-issues-in-jira-service-desk2019-11-18T14:50:59+00:00 https://community.atlassian.com/forums/discussion/1224618/is-it-possible-to-have-estimation-for-jira-service-desk-tickets2019-11-18T13:18:14+00:00 https://community.atlassian.com/forums/discussion/1230197/how-can-i-restrict-clients-form-seeing-each-others-spaces2019-11-18T10:45:57+00:00 https://community.atlassian.com/forums/discussion/1230166/can-you-make-link-confluence-site-a-mandatory-field2019-11-18T10:24:37+00:00 https://community.atlassian.com/forums/discussion/1228236/request-name-different-from-request-type-but-name-not-showing-in-the-ticket2019-11-18T08:58:06+00:00 https://community.atlassian.com/forums/discussion/1174244/how-to-send-automatic-emails-when-a-customer-uploads-files2019-11-18T07:34:42+00:00 https://community.atlassian.com/forums/discussion/1228864/how-to-activate-workflow-in-tral-version-jira-sd2019-11-18T07:17:29+00:00 https://community.atlassian.com/forums/discussion/1229263/customers-cannot-see-tasks-in-jsd-cloud-service-desk-portal-why2019-11-18T06:50:50+00:00 https://community.atlassian.com/forums/discussion/1229935/jsd-and-google-email-blocked-sign-in-from-google-occasionally2019-11-18T03:06:50+00:00 https://community.atlassian.com/forums/discussion/1222886/how-do-i-get-jira-to-notify-relevant-users-of-a-request-being-raised2019-11-17T22:41:37+00:00 https://community.atlassian.com/forums/discussion/1229805/setting-sla-by-customer2019-11-17T20:28:22+00:00 https://community.atlassian.com/forums/discussion/1209996/how-can-i-set-priority-of-issue-from-mail-message-from-email-that-create-message2019-11-16T22:51:20+00:00 https://community.atlassian.com/forums/discussion/1229376/can-butler-alphabetize-a-custom-field-with-a-drop-down-menu2019-11-15T19:05:10+00:00 https://community.atlassian.com/forums/discussion/598566/service-desk-it-is-possible-to-format-text-in-description-and-resolution-description-fields2019-11-15T17:15:14+00:00 https://community.atlassian.com/forums/discussion/1228372/advanced-filters-not-behaving-as-expected2019-11-15T15:53:20+00:00 https://community.atlassian.com/forums/discussion/1191454/how-to-get-specific-data-out-of-jira-software2019-11-15T15:26:48+00:00 https://community.atlassian.com/forums/discussion/1228783/i-need-jql-for-50-resolved-tickets2019-11-15T14:53:40+00:00 https://community.atlassian.com/forums/discussion/1228347/priority-field-cannot-change-value2019-11-15T14:43:42+00:00 https://community.atlassian.com/forums/discussion/1229070/jira-service-desk-client-portal-look-and-feel-permissions2019-11-15T14:21:59+00:00 https://community.atlassian.com/forums/discussion/1228516/what-does-it-mean-to-migrate-to-an-atlassian-account-for-a-portal-customer2019-11-15T14:03:12+00:00 https://community.atlassian.com/forums/discussion/1192660/reporter-is-able-to-create-request-but-unable-to-view-request-in-customer-portal2019-11-15T14:01:39+00:00 https://community.atlassian.com/forums/discussion/1229056/how-to-import-attachments-from-redmine-jira-cloud2019-11-18T11:33:24+00:00 https://community.atlassian.com/forums/discussion/1228964/ticket-field-automation-rule2019-11-15T13:18:57+00:00 https://community.atlassian.com/forums/discussion/1229001/im-locked-out-of-my-jira-account-after-changing-user-directories2019-11-15T12:59:42+00:00 https://community.atlassian.com/forums/discussion/1228358/can-portal-customers-add-other-customers-to-that-list-of-portal-customers-for-that-specific-project2019-11-15T03:08:09+00:00 https://community.atlassian.com/forums/discussion/1228566/is-there-any-way-to-integrate-the-crowd-into-the-jira-service-desk-to-manage-organizations-and-consu2019-11-14T23:03:40+00:00 https://community.atlassian.com/forums/discussion/1228547/create-customer-with-custom-fields-via-rest-api2019-11-14T22:05:50+00:00 https://community.atlassian.com/forums/discussion/1228249/is-there-a-way-to-change-where-attachments-are-saved2019-11-14T20:33:02+00:00 https://community.atlassian.com/forums/discussion/1227793/how-can-an-agent-create-an-issue-and-assign-it-to-an-user-with-an-email2019-11-14T19:44:22+00:00 https://community.atlassian.com/forums/discussion/1228352/does-atlassian-provide-a-development-enviornment2019-11-14T19:35:38+00:00 https://community.atlassian.com/forums/discussion/1228397/hide-create-and-cancel-button-on-service-desk-portal2019-11-14T19:13:23+00:00 https://community.atlassian.com/forums/discussion/1228272/my-jira-sever-email-request-account-doesnt-creates-issues-correctly-after-reciving-emails-from-user2019-11-14T16:55:34+00:00 https://community.atlassian.com/forums/discussion/1228227/jql-formula-for-meeting-goal-teams-integration2019-11-14T16:21:07+00:00 https://community.atlassian.com/forums/discussion/1228173/is-there-a-way-to-have-a-form-appear-when-a-user-populates-a-field2019-11-14T15:34:01+00:00 https://community.atlassian.com/forums/discussion/1228177/need-to-get-a-graph-for-user-ticket-assignment-based-on-ticket-status2019-11-14T15:20:15+00:00 https://community.atlassian.com/forums/discussion/1226165/sla-deadline-its-the-tuesday-of-each-week2019-11-14T14:46:22+00:00 https://community.atlassian.com/forums/discussion/892839/transition-does-not-work-in-customer-portal2019-11-14T12:52:42+00:00 https://community.atlassian.com/forums/discussion/1076477/jira-service-desk-portal-click-workflow-button-but-no-response-result-400-error-for-restful-put2019-11-14T12:51:58+00:00 https://community.atlassian.com/forums/discussion/1227953/is-it-advised-to-get-the-confluence-certification-before-service-desk-acp-4002019-11-14T11:56:08+00:00 https://community.atlassian.com/forums/discussion/1226491/implementation-planning-service-desk-cloud2019-11-14T11:46:25+00:00 https://community.atlassian.com/forums/discussion/1227828/you-do-not-have-permission-to-assign-issues-in-customer-portal2019-11-14T09:51:29+00:00 https://community.atlassian.com/forums/discussion/1225510/after-the-new-issue-view-rollout-do-we-get-to-keep-the-old-view2019-11-14T08:13:49+00:00 https://community.atlassian.com/forums/discussion/1224476/script-runner-custom-mail-to-customers2019-11-14T07:25:38+00:00 https://community.atlassian.com/forums/discussion/409073/how-can-i-manually-change-the-status-of-a-request-in-service-desk2019-11-14T04:13:51+00:00 https://community.atlassian.com/forums/discussion/1226959/is-it-possible-to-create-a-portal-with-an-project-that-is-not-in-jira-sd2019-11-14T01:04:55+00:00 https://community.atlassian.com/forums/discussion/1227323/i-am-not-seeing-all-issue-types-on-the-customer-portal-only-changes-detail-and-summary-are-there2019-11-13T22:45:23+00:00 https://community.atlassian.com/forums/discussion/1227405/cascading-select2019-11-13T22:02:36+00:00 https://community.atlassian.com/forums/discussion/1226600/disablilng-customer-notification-for-certain-customer2019-11-13T21:28:59+00:00 https://community.atlassian.com/forums/discussion/1227365/making-fields-required2019-11-13T20:51:48+00:00 https://community.atlassian.com/forums/discussion/1226277/create-subtask-in-classic-projects-with-old-view2019-11-13T20:49:09+00:00 https://community.atlassian.com/forums/discussion/1226255/how-to-add-a-logo-to-emails-that-will-be-sent-to-customer-inquiries2019-11-13T20:20:33+00:00 https://community.atlassian.com/forums/discussion/1226229/is-it-possible-to-establish-default-queues-for-all-projects2019-11-13T19:48:44+00:00 https://community.atlassian.com/forums/discussion/1227123/can-we-display-reports-inside-a-service-desk-project-sla-goals-satisfaction-on-confluence-page2019-11-13T19:33:28+00:00 https://community.atlassian.com/forums/discussion/1224928/unable-to-save-changes-for-language-support2019-11-13T18:53:23+00:00 https://community.atlassian.com/forums/discussion/1226739/approvers-doesnt-receive-comment-notification2019-11-13T18:21:25+00:00 https://community.atlassian.com/forums/discussion/635883/jira-core-software-service-desk-upgrade2019-11-13T18:02:49+00:00 https://community.atlassian.com/forums/discussion/1226494/change-issue-type-based-on-email-address-of-sender2019-11-13T16:12:28+00:00 https://community.atlassian.com/forums/discussion/1226473/disable-customer-email-on-resolved2019-11-13T15:56:31+00:00 https://community.atlassian.com/forums/discussion/1223540/allow-customers-to-send-email-requests-to-a-project-without-the-project-being-visible-on-the-portal2019-11-13T15:25:36+00:00 https://community.atlassian.com/forums/discussion/1227032/how-to-enable-search-bar-in-customer-portal2019-11-14T07:11:45+00:00 https://community.atlassian.com/forums/discussion/1226986/i-want-to-know-jira-ticket-type-priorities2019-11-13T13:48:10+00:00 https://community.atlassian.com/forums/discussion/1191029/confluence-attachments-in-nfs-unit2019-11-13T12:28:23+00:00 https://community.atlassian.com/forums/discussion/1226821/linked-issue2019-11-13T11:40:45+00:00 https://community.atlassian.com/forums/discussion/1226614/is-there-an-app-that-automatically-responds-to-customers2019-11-13T11:33:20+00:00 https://community.atlassian.com/forums/discussion/1211133/how-to-close-automatic-user-stories2019-11-13T09:34:58+00:00 https://community.atlassian.com/forums/discussion/1226697/change-sla-to-days-or-weeks-and-days-instead-of-hours2019-11-13T08:45:57+00:00 https://community.atlassian.com/forums/discussion/1224451/how-to-add-more-data-to-view-customer-request-sheet-which-gets-genrated-once-any-enquiry-is-added2019-11-13T08:07:28+00:00 https://community.atlassian.com/forums/discussion/1226618/how-to-assign-one-ticket-for-multi-users2019-11-13T07:16:58+00:00 https://community.atlassian.com/forums/discussion/1220508/unable-to-import-issues-from-jira-cloud-to-jira-service-desk2019-11-13T05:16:54+00:00 https://community.atlassian.com/forums/discussion/1226570/dynamic-field-options-based-on-ticket-status2019-11-13T03:52:13+00:00 https://community.atlassian.com/forums/discussion/1158633/making-assignee-visible-to-customer-email-notice2019-11-12T22:17:19+00:00 https://community.atlassian.com/forums/discussion/1226391/need-to-update-the-server-id-for-my-license2019-11-12T21:57:14+00:00 https://community.atlassian.com/forums/discussion/1224847/how-can-i-import-user-data-into-jira-service-desk2019-11-12T20:02:34+00:00 https://community.atlassian.com/forums/discussion/1217430/importing-existing-data-from-ivanti-heat2019-11-12T19:31:35+00:00 https://community.atlassian.com/forums/discussion/1218967/how-to-add-a-custom-field-to-the-linked-issues-screen2019-11-12T19:12:04+00:00 https://community.atlassian.com/forums/discussion/1217184/shared-ticket-with-participant-doesnt-seem-to-be-working-after-you-move-the-ticket2019-11-12T18:56:43+00:00 https://community.atlassian.com/forums/discussion/1226119/project-organization-for-multiple-sites2019-11-12T18:34:11+00:00 https://community.atlassian.com/forums/discussion/1226227/while-cloning-a-old-jira-ticket-it-picked-approvers-from-old-ticket2019-11-12T18:24:28+00:00 https://community.atlassian.com/forums/discussion/1226212/security-vulnerabilities2019-11-12T18:13:05+00:00 https://community.atlassian.com/forums/discussion/1204147/share-knowledge-base-article-as-comment-no-base-url-in-the-address2019-11-12T16:46:36+00:00 https://community.atlassian.com/forums/discussion/1225513/mail-notification-service-desk-user2019-11-12T16:09:49+00:00 https://community.atlassian.com/forums/discussion/1225919/i-made-a-permission-scheme-from-scratch-and-i-get-a-permission-error-when-i-open-up-a-project2019-11-12T15:46:18+00:00 https://community.atlassian.com/forums/discussion/1226026/transition-on-comment-transition-not-working2019-11-12T15:02:23+00:00 https://community.atlassian.com/forums/discussion/1225440/how-to-display-emails-on-on-people2019-11-12T14:48:50+00:00 https://community.atlassian.com/forums/discussion/1225976/under-list-of-portal-customers-in-user-management-there-are-users-not-logged-yet-active2019-11-12T14:36:41+00:00 https://community.atlassian.com/forums/discussion/1225961/need-information-regd-upgrade-of-atlassian-jira-servicedesk-3-14-0-standalone2019-11-12T14:26:39+00:00 https://community.atlassian.com/forums/discussion/1223242/updating-jira-service-desk-version-4-1-0-to-4-5-1-as-per-security-warning-11-062019-11-12T14:07:07+00:00 https://community.atlassian.com/forums/discussion/1225680/automation-default-rules-missing2019-11-12T12:34:03+00:00 https://community.atlassian.com/forums/discussion/1225687/why-cant-a-ticket-watcher-comment-on-a-ticket2019-11-14T11:13:42+00:00 https://community.atlassian.com/forums/discussion/1225703/slow-servicedesk-since-nov-11th-20192019-11-12T12:16:25+00:00 https://community.atlassian.com/forums/discussion/1216723/change-requiring-multiple-steps-that-depend-on-the-last-step2019-11-12T11:54:13+00:00 https://community.atlassian.com/forums/discussion/1225558/how-to-send-automatic-request-to-signup-in-our-active-directory2019-11-12T08:28:44+00:00 https://community.atlassian.com/forums/discussion/1225544/insight-asset-management-and-discovery-compatible-with-sans-cis-items2019-11-12T08:13:29+00:00 https://community.atlassian.com/forums/discussion/1225460/event-search-via-api-permissions2019-11-12T05:14:01+00:00 https://community.atlassian.com/forums/discussion/1224909/get-jira-mobile-link2019-11-12T02:15:46+00:00 https://community.atlassian.com/forums/discussion/1224248/way-to-report-on-most-used-labels2019-11-11T22:24:46+00:00 https://community.atlassian.com/forums/discussion/1225241/how-to-make-all-statuses-in-the-workflow-to-use-particular-transitions2019-11-11T20:43:40+00:00 https://community.atlassian.com/forums/discussion/1221511/auto-assign-issue-created-with-raise-a-request-feature2019-11-11T19:02:57+00:00 https://community.atlassian.com/forums/discussion/1220085/jira-service-desk-customer-reports2019-11-11T18:31:11+00:00 https://community.atlassian.com/forums/discussion/1223159/customer-login-to-public-servicedesks2019-11-11T17:35:03+00:00 https://community.atlassian.com/forums/discussion/1224946/customize-ticket-view-in-service-desk2019-11-11T15:38:50+00:00 https://community.atlassian.com/forums/discussion/1224905/jira-sd-server-linked-jira-software-cloud2019-11-11T16:39:02+00:00 https://community.atlassian.com/forums/discussion/1221836/html-in-content-of-customer-notifications2019-11-11T14:47:30+00:00 https://community.atlassian.com/forums/discussion/1220853/why-are-service-desk-agents-not-getting-a-notification-email-on-issue-creation2019-11-11T14:34:54+00:00 https://community.atlassian.com/forums/discussion/1224399/send-a-notification-e-mail-to-user-inputted-email-address2019-11-11T13:45:14+00:00 https://community.atlassian.com/forums/discussion/1217502/error-showing-images-in-comments2019-11-11T13:18:47+00:00 https://community.atlassian.com/forums/discussion/1213176/email-replies-not-picked-up-on-support-tickets2019-11-11T12:45:19+00:00 https://community.atlassian.com/forums/discussion/1221038/organization-e-mail-notifications2019-11-11T08:58:06+00:00 https://community.atlassian.com/forums/discussion/1224383/how-to-add-additional-ticket-status2019-11-11T03:39:18+00:00 https://community.atlassian.com/forums/discussion/1224352/how-to-change-the-complexity-options2019-11-11T01:54:52+00:00 https://community.atlassian.com/forums/discussion/1223668/service-desk-agent-customer-license-issue2019-11-09T17:47:35+00:00 https://community.atlassian.com/forums/discussion/1223736/setup-audit-log-to-see-ip-addresses-of-emails-sent-to-jira-helpdesk2019-11-09T14:40:49+00:00 https://community.atlassian.com/forums/discussion/1223012/change-the-counter-logic-of-ticket-ids2019-11-09T07:46:25+00:00 https://community.atlassian.com/forums/discussion/1221403/allow-customers-to-view-user-submitted-issues-on-their-behalf2019-11-08T22:54:45+00:00 https://community.atlassian.com/forums/discussion/1223799/cuando-un-cliente-ingresa-una-incidencia-da-error-y-no-logro-identificar-cual-es-la-falla2019-11-08T21:51:19+00:00 https://community.atlassian.com/forums/discussion/1218875/request-type-deletion-of-request-types-hanging-and-not-working2019-11-08T20:45:38+00:00 https://community.atlassian.com/forums/discussion/1215938/jira-service-desk-making-request-to-be-in-focus-for-accessibility2019-11-08T19:40:55+00:00 https://community.atlassian.com/forums/discussion/1213062/tickets-created-from-email-do-not-contain-line-feeds2019-11-08T19:13:14+00:00 https://community.atlassian.com/forums/discussion/1220685/tagging-an-issue-in-next-gen-with-an-organization2019-11-08T18:36:24+00:00 https://community.atlassian.com/forums/discussion/1221273/issue-jira-customer-portal-no-longer-showing-custom-fields2019-11-08T17:58:59+00:00 https://community.atlassian.com/forums/discussion/1221971/customize-satisfaction-survey-with-multiple-questions2019-11-08T16:49:32+00:00 https://community.atlassian.com/forums/discussion/1136028/how-do-i-create-a-service-desk-queue-to-exclude-tickets-with-linked-issues-in-jira2019-11-08T16:36:42+00:00 https://community.atlassian.com/forums/discussion/1222676/how-can-i-automatically-update-existing-tickets-when-new-tickets-come-in2019-11-08T16:21:08+00:00 https://community.atlassian.com/forums/discussion/1195107/customer-unable-to-submit-issue2019-11-08T15:22:50+00:00 https://community.atlassian.com/forums/discussion/1217880/email-reminders-to-customers-about-pending-approvals2019-11-08T15:19:11+00:00 https://community.atlassian.com/forums/discussion/1023606/jira-service-desk-i-would-like-to-add-a-custom-field-or-somehow-flag-an-organization2019-11-08T15:15:18+00:00 https://community.atlassian.com/forums/discussion/1220185/cant-get-dashboard-sla-success-rate-or-sla-met-vs-breached-to-populate2019-11-08T15:11:48+00:00 https://community.atlassian.com/forums/discussion/1223346/use-project-key-in-filters2019-11-08T15:01:38+00:00 https://community.atlassian.com/forums/discussion/1223213/reporter-not-getting-notifications2019-11-08T14:44:40+00:00 https://community.atlassian.com/forums/discussion/1221979/security-advisory-11-06-20192019-11-08T13:25:09+00:00 https://community.atlassian.com/forums/discussion/1223106/incoming-mails-permission-issues2019-11-08T10:11:33+00:00 https://community.atlassian.com/forums/discussion/1020303/add-internal-comment-field-to-a-screen2019-11-08T08:50:32+00:00 https://community.atlassian.com/forums/discussion/1220484/different-permissions-for-the-service-desk-team2019-11-08T07:23:15+00:00 https://community.atlassian.com/forums/discussion/1208744/need-a-report-that-number-of-days-ticket-has-been-open2019-11-08T06:37:26+00:00 https://community.atlassian.com/forums/discussion/1003899/how-can-we-have-canned-response-and-template-repository-functionality2019-11-08T06:32:53+00:00 https://community.atlassian.com/forums/discussion/1219948/unable-to-access-jira-service-desk-can-only-access-customer-support-desk-portal2019-11-08T06:01:27+00:00 https://community.atlassian.com/forums/discussion/1221476/can-we-publish-service-request-to-opsgenie2019-11-08T04:20:45+00:00 https://community.atlassian.com/forums/discussion/1222750/change-default-email-get-unexpected-end-of-json-input-message2019-11-07T23:42:27+00:00 https://community.atlassian.com/forums/discussion/1218866/how-can-i-receive-an-email-when-a-customer-has-created-a-number-of-monthly-tickets2019-11-07T23:23:03+00:00 https://community.atlassian.com/forums/discussion/1222576/is-there-a-way-to-make-user-accounts-and-set-passwords-up-for-them2019-11-07T21:44:28+00:00 https://community.atlassian.com/forums/discussion/1216380/help-integrate-different-platforms-a-company-is-already-using-with-jira-service-desk2019-11-07T21:41:47+00:00 https://community.atlassian.com/forums/discussion/1213732/is-there-any-mobile-support-for-the-helpdesk-widget2019-11-07T21:24:00+00:00 https://community.atlassian.com/forums/discussion/1222597/getting-error-401-while-retrieving-data-from-linked2019-11-07T20:32:48+00:00 https://community.atlassian.com/forums/discussion/1220854/is-it-possible-to-detect-the-language-of-emailed-requests2019-11-07T20:28:32+00:00 https://community.atlassian.com/forums/discussion/1221049/permissions-are-set-to-administration-and-they-still-cannot-assign-or-transition-issues2019-11-07T18:52:53+00:00 https://community.atlassian.com/forums/discussion/1222353/the-service-desk-project-isnt-created2019-11-07T18:15:07+00:00 https://community.atlassian.com/forums/discussion/1218940/imap-email-handler-test-fails2019-11-07T17:46:54+00:00 https://community.atlassian.com/forums/discussion/1220915/did-the-following-groups-come-with-jira2019-11-07T17:02:02+00:00 https://community.atlassian.com/forums/discussion/1216404/how-work-jsd-mail-handler2019-11-07T16:22:48+00:00 https://community.atlassian.com/forums/discussion/1221005/outgoing-emails-not-received-by-customer2019-11-07T15:49:39+00:00 https://community.atlassian.com/forums/discussion/1221750/is-it-possbile-to-autoclose-linked-issues-after-solving-problem2019-11-07T15:39:47+00:00 https://community.atlassian.com/forums/discussion/1221771/template-when-applied-to-issue-and-project-it-is-changing-ui-of-the-issue2019-11-07T15:36:11+00:00 https://community.atlassian.com/forums/discussion/1051310/is-there-any-way-to-display-the-assignee-on-an-issue-in-the-request-portal2019-11-07T14:52:49+00:00 https://community.atlassian.com/forums/discussion/1221974/my-requests-in-customer-portal2019-11-07T14:37:50+00:00 https://community.atlassian.com/forums/discussion/1222032/connecting-different-instances-of-jsd2019-11-07T14:12:23+00:00 https://community.atlassian.com/forums/discussion/1193961/is-there-a-way-to-get-list-of-customer-on-a-jira-servicedesk-project2019-11-07T13:22:17+00:00 https://community.atlassian.com/forums/discussion/909276/clinic-name-field-that-needs-to-be-a-fixed-list-not-a-free-text2019-11-07T13:11:56+00:00 https://community.atlassian.com/forums/discussion/909275/we-have-a-clinic-name-field-that-needs-to-be-a-fixed-list2019-11-07T12:22:38+00:00 https://community.atlassian.com/forums/discussion/1220630/mail-handler-folder-name-for-public-folders2019-11-07T10:26:05+00:00 https://community.atlassian.com/forums/discussion/1215276/email-to-jira2019-11-07T10:23:24+00:00 https://community.atlassian.com/forums/discussion/1218775/attachments-failed-to-load-on-support-portal-hoping-an-urgent-resolution2019-11-07T10:09:21+00:00 https://community.atlassian.com/forums/discussion/1221663/critical-security-update-for-jira-service-desk-server-data-center-not-available2019-11-07T09:38:31+00:00 https://community.atlassian.com/forums/discussion/1220882/could-i-make-subscriptions-for-organizations-instead-of-groups2019-11-07T07:52:17+00:00 https://community.atlassian.com/forums/discussion/1221645/the-issue-about-building-jira-from-source2019-11-07T07:32:07+00:00 https://community.atlassian.com/forums/discussion/1221012/if-someone-is-part-of-the-service-desk-team-do-they-have-access-to-jira-service-desk2019-11-07T07:22:06+00:00 https://community.atlassian.com/forums/discussion/1221275/how-to-change-the-list-of-approvers-that-depends-on-a-custom-field2019-11-07T03:43:09+00:00 https://community.atlassian.com/forums/discussion/1219306/add-comments-by-email-without-duplicating-the-email-body2019-11-07T03:35:46+00:00 https://community.atlassian.com/forums/discussion/874720/is-it-possible-to-set-a-limit-for-the-number-of-requests-an-customers-can-raise2019-11-07T02:54:21+00:00 https://community.atlassian.com/forums/discussion/1221473/jira-service-desk-security-advisory-2019-11-06-workaround2019-11-07T01:45:52+00:00 https://community.atlassian.com/forums/discussion/1220360/if-we-remove-jsd-will-it-also-remove-project-roles-created-by-jsd-from-project-roles-list2019-11-07T00:21:10+00:00 https://community.atlassian.com/forums/discussion/1209400/how-do-i-update-a-notification-scheme-in-service-desk2019-11-06T23:45:09+00:00 https://community.atlassian.com/forums/discussion/686398/list-of-values-of-request-channel-type-request-channel-type-for-widget2019-11-06T21:19:41+00:00 https://community.atlassian.com/forums/discussion/1065915/sla-violation-and-clearing-on-status-backwards2019-11-06T21:03:16+00:00 https://community.atlassian.com/forums/discussion/1209142/how-to-detect-moving-time2019-11-06T20:43:08+00:00 https://community.atlassian.com/forums/discussion/1221178/field-names-view-in-the-agent-view2019-11-06T19:23:49+00:00 https://community.atlassian.com/forums/discussion/1215535/add-announcement-visible-for-concrete-organization2019-11-06T18:57:39+00:00 https://community.atlassian.com/forums/discussion/1221102/is-there-a-way-to-move-work-from-dev-instance-to-prod-without-publishing-to-the-market-place2019-11-06T18:24:28+00:00 https://community.atlassian.com/forums/discussion/1066963/multi-language-notifications2019-11-06T18:01:16+00:00 https://community.atlassian.com/forums/discussion/1215483/how-can-customer-users-request-participants-to-be-added-into-a-service-request2019-11-06T16:57:38+00:00 https://community.atlassian.com/forums/discussion/1212914/internal-and-external-projects-but-some-request-types-are-the-same2019-11-06T16:52:31+00:00 https://community.atlassian.com/forums/discussion/1220934/two-customers-from-the-same-group-cannot-see-all-of-the-issues-that-are-open2019-11-06T16:33:53+00:00 https://community.atlassian.com/forums/discussion/1220881/jira-service-desk-template-bug-or-not2019-11-06T16:32:50+00:00 https://community.atlassian.com/forums/discussion/1220796/automation2019-11-06T16:02:51+00:00 https://community.atlassian.com/forums/discussion/1220872/what-is-the-difference-between-giving-someone-a-trusted-role-and-putting-someone-in-default-group2019-11-06T15:55:48+00:00 https://community.atlassian.com/forums/discussion/1220859/how-to-adjust-service-desk-mail-handler2019-11-06T15:31:14+00:00 https://community.atlassian.com/forums/discussion/1220706/should-i-create-a-team-or-a-group2019-11-06T15:10:27+00:00 https://community.atlassian.com/forums/discussion/1131053/toc-macro-from-confluence-does-not-appear-when-an-article-is-linked-to-service-desk-customer-portal2019-11-06T15:08:43+00:00 https://community.atlassian.com/forums/discussion/1219688/restrict-the-customer-to-view-only-specific-projects-on-customer-portal2019-11-06T14:49:05+00:00 https://community.atlassian.com/forums/discussion/1154048/can-jsd-cloud-agents-see-crm-info-without-a-license-to-crm2019-11-06T13:13:54+00:00 https://community.atlassian.com/forums/discussion/1218343/we-have-a-number-of-jsd-customers-who-disappered-from-their-organizations2019-11-06T12:59:35+00:00 https://community.atlassian.com/forums/discussion/1220543/based-on-hr-boarding-details-ticket-will-be-created-in-hr-recruitment-from-customer-portal2019-11-12T10:40:03+00:00 https://community.atlassian.com/forums/discussion/1219449/show-some-issue-information-automatically-on-confluence-page2019-11-06T07:19:19+00:00 https://community.atlassian.com/forums/discussion/1218830/adding-a-from-email-address-in-a-next-gen-jsd-project2019-11-06T07:05:51+00:00 https://community.atlassian.com/forums/discussion/1220387/disable-customer-ability-to-share-outside-of-domain2019-11-06T06:57:49+00:00 https://community.atlassian.com/forums/discussion/1220304/how-can-i-assign-a-ticket-to-a-group-of-agents2019-11-06T06:18:39+00:00 https://community.atlassian.com/forums/discussion/1219328/podacha-zayavok-cherez-portal-ne-zaregistrirovannym-polzovatelem-v-jira-service-desk2019-11-06T03:57:47+00:00 https://community.atlassian.com/forums/discussion/1219261/blank-notification-sent-to-customer-when-organization-removed2019-11-06T02:51:43+00:00 https://community.atlassian.com/forums/discussion/1214098/automtion-for-jira-linking-requests-based-on-customer2019-11-06T02:32:47+00:00 https://community.atlassian.com/forums/discussion/1218961/how-do-i-get-the-new-issue-view-already2019-11-06T02:17:10+00:00 https://community.atlassian.com/forums/discussion/1220277/new-customer-not-getting-notification2019-11-06T01:11:06+00:00 https://community.atlassian.com/forums/discussion/1220242/hi-how-do-i-change-the-issue-type-associated-with-the-email-request-type2019-11-06T00:11:33+00:00 https://community.atlassian.com/forums/discussion/1218369/unable-to-view-or-edit-the-new-created-project-which-created-by-myself2019-11-05T21:41:17+00:00 https://community.atlassian.com/forums/discussion/1219304/emailed-notification-to-an-issue-with-an-image-or-attachment2019-11-05T21:03:04+00:00 https://community.atlassian.com/forums/discussion/1217280/jira-service-desk-is-slow-when-logging-in2019-11-05T20:27:27+00:00 https://community.atlassian.com/forums/discussion/1218887/from-resolved-to-closed-how-can-i-skip-that-step2019-11-05T20:23:19+00:00 https://community.atlassian.com/forums/discussion/1220070/if-i-try-the-the-eazybl-add-on-am-i-able-to-get-uninstall-it-before-the-free-trial-ends2019-11-05T20:19:21+00:00 https://community.atlassian.com/forums/discussion/1220038/after-hours-are-still-considered-in-sla2019-11-05T19:19:12+00:00 https://community.atlassian.com/forums/discussion/1219227/users-without-access-to-service-desk-project-showing-in-the-service-desk-customers-list2019-11-05T17:37:09+00:00 https://community.atlassian.com/forums/discussion/772354/service-desk-imap-not-working2019-11-05T15:58:30+00:00 https://community.atlassian.com/forums/discussion/1218951/change-language-in-customer-record2019-11-05T14:59:02+00:00 https://community.atlassian.com/forums/discussion/1216699/why-do-i-get-a-server-error-trying-to-use-scriptrunner-haslinks-function2019-11-05T13:26:55+00:00 https://community.atlassian.com/forums/discussion/1216950/how-do-i-set-up-project-automation-to-include-attachments-from-service-desk2019-11-05T12:21:25+00:00 https://community.atlassian.com/forums/discussion/1199095/mobile-app-access2019-11-05T11:58:20+00:00 https://community.atlassian.com/forums/discussion/1219298/jira-service-desk-portal-domain-restrictions2019-11-05T11:39:59+00:00 https://community.atlassian.com/forums/discussion/631223/get-service-desk-customers-from-api2019-11-05T10:13:23+00:00 https://community.atlassian.com/forums/discussion/1218764/issue-security-for-organizations2019-11-05T08:43:27+00:00 https://community.atlassian.com/forums/discussion/1218727/i-am-not-able-to-access-the-create-button-in-jira-service-desk-portal2019-11-05T07:31:50+00:00 https://community.atlassian.com/forums/discussion/1219085/why-cant-someone-with-a-customer-account-not-see-trouble-tickets-when-emailed-via-subscription2019-11-04T23:54:50+00:00 https://community.atlassian.com/forums/discussion/1217201/why-is-there-no-configure-option-to-configure-the-issue-detail-view2019-11-04T23:07:08+00:00 https://community.atlassian.com/forums/discussion/1217460/problemen-for-user-with-certain-email-adress2019-11-04T22:49:56+00:00 https://community.atlassian.com/forums/discussion/1217738/new-issue-view-activity-tab-not-working-as-expected-for-customer-sorting-multiple-file-download2019-11-04T22:33:37+00:00 https://community.atlassian.com/forums/discussion/1219183/instance-not-available2019-11-04T21:27:53+00:00 https://community.atlassian.com/forums/discussion/1218177/no-multilanguage-support2019-11-04T21:14:24+00:00 https://community.atlassian.com/forums/discussion/1204218/customers-do-not-receive-notifications2019-11-04T20:43:09+00:00 https://community.atlassian.com/forums/discussion/1217371/user-cannot-be-used-as-default-assignee2019-11-04T16:28:57+00:00 https://community.atlassian.com/forums/discussion/1218780/customers-cant-able-to-add-or-remove-watchers2019-11-04T14:38:45+00:00 https://community.atlassian.com/forums/discussion/1218379/how-to-set-sla-to-different-customers2019-11-04T13:40:01+00:00 https://community.atlassian.com/forums/discussion/1218639/label-without-edit-permission2019-11-04T13:14:43+00:00