https://community.atlassian.com/forums/discussion/1806257/help-with-automation-rules2021-09-16T02:24:34+00:00 https://community.atlassian.com/forums/discussion/1806276/dashboard-limitations2021-09-16T02:07:37+00:00 https://community.atlassian.com/forums/discussion/1806280/jira-upgrade2021-09-16T00:45:19+00:00 https://community.atlassian.com/forums/discussion/1806266/notification-when-incident-hits-a-queue2021-09-16T00:38:33+00:00 https://community.atlassian.com/forums/discussion/1655625/a-form-which-is-editable-on-jsm2021-09-15T23:39:34+00:00 https://community.atlassian.com/forums/discussion/1806039/text-formatting-number-list-doesnt-work-properly-in-jira-cloud2021-09-15T21:51:52+00:00 https://community.atlassian.com/forums/discussion/1804124/question-about-sending-attachments-to-a-client2021-09-15T21:17:20+00:00 https://community.atlassian.com/forums/discussion/1802965/how-to-change-the-content-in-the-explanation-of-the-customers-name-and-password-input-screen2021-09-15T20:41:30+00:00 https://community.atlassian.com/forums/discussion/1805415/can-you-delete-the-action-of-opening-the-tab-when-you-resolve-an-issue-where-you-have-to-comment2021-09-15T20:21:55+00:00 https://community.atlassian.com/forums/discussion/1806069/how-to-link-a-service-desk-issue-with-a-specific-field-in-another-jira-instance-without-giving-acces2021-09-15T19:49:33+00:00 https://community.atlassian.com/forums/discussion/1779374/scriptrunner-convert-date-time-in-data-center-to-milliseconds2021-09-15T19:42:51+00:00 https://community.atlassian.com/forums/discussion/1805674/delete-root-cause-corrective-action2021-09-15T18:55:29+00:00 https://community.atlassian.com/forums/discussion/1439033/change-anonymous-to-a-user2021-09-15T17:13:54+00:00 https://community.atlassian.com/forums/discussion/1804881/how-can-an-agent-share-a-customer-request-with-a-collaborator2021-09-15T16:26:32+00:00 https://community.atlassian.com/forums/discussion/1805780/can-you-change-the-colors-of-the-text-and-the-background2021-09-15T16:21:07+00:00 https://community.atlassian.com/forums/discussion/1803706/adding-transitions-to-a-step-that-has-no-outgoing-transitions2021-09-15T16:00:24+00:00 https://community.atlassian.com/forums/discussion/1802863/announcement-banner-for-jira-side-managed-by-agents2021-09-15T15:29:12+00:00 https://community.atlassian.com/forums/discussion/1805708/can-jira-automation-approve-a-service-desk-request2021-09-15T15:18:04+00:00 https://community.atlassian.com/forums/discussion/1805453/i-am-not-able-to-see-customer-portal-for-jira-service-management2021-09-15T15:09:11+00:00 https://community.atlassian.com/forums/discussion/1805606/insight-how-to-filter-objects-by-attachments2021-09-15T14:57:04+00:00 https://community.atlassian.com/forums/discussion/1803041/get-project-type-in-scriptrunner-script2021-09-15T14:19:28+00:00 https://community.atlassian.com/forums/discussion/1805555/email-notification-sender-modification-not-possible2021-09-15T13:07:45+00:00 https://community.atlassian.com/forums/discussion/1803222/how-to-get-workflow-scheme-id-via-rest-api2021-09-15T12:59:23+00:00 https://community.atlassian.com/forums/discussion/1805456/is-it-possible-to-set-the-default-notification-setting-to-off2021-09-15T12:48:38+00:00 https://community.atlassian.com/forums/discussion/1805488/can-you-assign-requests-to-a-certain-assignee-when-sent-to-a-certain-email-address2021-09-15T12:30:29+00:00 https://community.atlassian.com/forums/discussion/1804560/fetch-history-of-a-request-through-api2021-09-15T12:20:36+00:00 https://community.atlassian.com/forums/discussion/1805346/service-desk-agents-licensed-vs-portal-users-non-agents2021-09-15T12:00:07+00:00 https://community.atlassian.com/forums/discussion/1805293/how-to-migrate-project-notification-to-another-project-without-affecting-each-other-in-modification2021-09-15T11:56:52+00:00 https://community.atlassian.com/forums/discussion/1805347/attachment-bug2021-09-15T10:09:30+00:00 https://community.atlassian.com/forums/discussion/1801551/major-incident-process2021-09-15T08:08:24+00:00 https://community.atlassian.com/forums/discussion/1790323/team-work-flow-optimizations2021-09-15T07:43:18+00:00 https://community.atlassian.com/forums/discussion/1804628/sla-reports-to-sort-in-alphabetical-order2021-09-15T07:34:43+00:00 https://community.atlassian.com/forums/discussion/1600347/jira-reports2021-09-15T06:59:18+00:00 https://community.atlassian.com/forums/discussion/1802012/how-do-i-view-insight-import-errors2021-09-15T06:35:03+00:00 https://community.atlassian.com/forums/discussion/1802720/unable-to-partially-restrict-access-to-knowledge-base2021-09-15T05:54:13+00:00 https://community.atlassian.com/forums/discussion/1805028/multiple-time-entries-on-a-single-ticket2021-09-15T01:44:22+00:00 https://community.atlassian.com/forums/discussion/1802755/unable-to-upload-documents-error-message2021-09-15T00:53:35+00:00 https://community.atlassian.com/forums/discussion/1803696/bulk-create-add-organizations2021-09-15T00:51:33+00:00 https://community.atlassian.com/forums/discussion/1802299/managing-tasks-across-projects2021-09-14T21:34:48+00:00 https://community.atlassian.com/forums/discussion/1337893/database-compatibility2021-09-14T20:43:26+00:00 https://community.atlassian.com/forums/discussion/1303376/hipaa-jira-service-desk2021-09-14T19:40:44+00:00 https://community.atlassian.com/forums/discussion/1803274/convert-an-issue-comment-text-in-wiki-format-to-html2021-09-14T18:30:56+00:00 https://community.atlassian.com/forums/discussion/858376/how-to-remove-copied-workflow-schemes2021-09-14T18:17:43+00:00 https://community.atlassian.com/forums/discussion/1804751/making-organizations-available-between-projects2021-09-14T17:27:33+00:00 https://community.atlassian.com/forums/discussion/1793324/clientes-sem-permissao-para-abrir-artigos-a-partir-do-portal2021-09-14T17:09:05+00:00 https://community.atlassian.com/forums/discussion/1804728/the-timetracking-plugin2021-09-14T16:53:35+00:00 https://community.atlassian.com/forums/discussion/1804690/clients-access-to-knowledge-base2021-09-14T16:27:09+00:00 https://community.atlassian.com/forums/discussion/1624051/what-does-the-request-language-custom-field-do2021-09-14T16:26:36+00:00 https://community.atlassian.com/forums/discussion/1804531/user-notification-for-specific-groups2021-09-14T16:17:55+00:00 https://community.atlassian.com/forums/discussion/1803185/delete2023-06-25T05:18:22+00:00 https://community.atlassian.com/forums/discussion/1803295/dont-want-a-ticket-to-be-created-per-mail-when-the-connected-email-accounts-isnt-the-main-recipient2021-09-14T14:07:52+00:00 https://community.atlassian.com/forums/discussion/1804302/problem-creating-ticket-by-email2021-09-14T13:59:50+00:00 https://community.atlassian.com/forums/discussion/1804413/open-issues-appear-in-closed-filter2021-09-14T13:52:13+00:00 https://community.atlassian.com/forums/discussion/1804403/request-participant-dropdown-showing-non-employee2021-09-14T13:44:01+00:00 https://community.atlassian.com/forums/discussion/1800986/time-from-opening-to-a-specific-state2021-09-14T13:40:03+00:00 https://community.atlassian.com/forums/discussion/1803655/description-field-on-my-request-view-has-disappeared2021-09-14T13:34:49+00:00 https://community.atlassian.com/forums/discussion/1772433/new-user-not-receiving-invitation-email2021-09-14T13:20:16+00:00 https://community.atlassian.com/forums/discussion/1803061/reporter-and-account-id2021-09-14T12:33:12+00:00 https://community.atlassian.com/forums/discussion/1804195/none-of-the-help-articles-apply2021-09-14T11:28:35+00:00 https://community.atlassian.com/forums/discussion/1801627/make-attachment-overview-visible-in-portal2021-09-14T11:14:39+00:00 https://community.atlassian.com/forums/discussion/1785449/is-their-a-way-to-see-the-sla-due-date-time-from-within-a-ticket2021-09-14T10:51:27+00:00 https://community.atlassian.com/forums/discussion/1804232/number-of-comments-per-support-engineer2021-09-14T10:30:02+00:00 https://community.atlassian.com/forums/discussion/1804234/email-request-not-working2021-09-14T10:06:19+00:00 https://community.atlassian.com/forums/discussion/1804150/email-support-automation2021-09-14T10:03:06+00:00 https://community.atlassian.com/forums/discussion/1485689/how-can-i-mention-a-user-in-the-comment-field2021-09-14T08:20:09+00:00 https://community.atlassian.com/forums/discussion/1794085/you-dont-have-access-to-any-service-projects2021-09-14T05:58:18+00:00 https://community.atlassian.com/forums/discussion/1803757/is-it-possible-to-change-the-fields-included-in-jira-email-notifications2021-09-14T02:57:56+00:00 https://community.atlassian.com/forums/discussion/1540610/gsuite-connection-invite-email-would-like-to-not-send-during-trial2021-09-14T01:17:47+00:00 https://community.atlassian.com/forums/discussion/1803760/como-deshabilitar-la-notificacion-en-una-automatizacion-al-realizar-una-transicion-de-incidencia2021-09-13T21:29:34+00:00 https://community.atlassian.com/forums/discussion/1802154/when-using-the-change-advisory-board-how-do-i-change-the-default-calendar-view2021-09-13T20:33:30+00:00 https://community.atlassian.com/forums/discussion/1803727/disable-the-notification-to-the-mail-of-the-execution-of-a-specific-automation2021-09-13T20:30:15+00:00 https://community.atlassian.com/forums/discussion/1800635/linking-organization-to-email-notification2021-09-13T19:55:59+00:00 https://community.atlassian.com/forums/discussion/1800505/reminder-email-waiting-for-approval-status2021-09-13T18:08:52+00:00 https://community.atlassian.com/forums/discussion/1803573/508-compliance-within-jira-forms-using-proforma-and-insight2021-09-13T17:43:45+00:00 https://community.atlassian.com/forums/discussion/1803048/jira-service-desk-on-slack2021-09-13T16:02:42+00:00 https://community.atlassian.com/forums/discussion/1801257/why-are-my-hidden-fields-not-hidden-in-agent-view2021-09-13T16:01:53+00:00 https://community.atlassian.com/forums/discussion/1803341/service-desk-customers-without-service-desk-customer-portal-security-type2021-09-13T15:44:25+00:00 https://community.atlassian.com/forums/discussion/1803416/deleting-a-draft-workflow2021-09-13T15:43:12+00:00 https://community.atlassian.com/forums/discussion/1803378/incorrect-time-displayed-on-exported-filter2021-09-13T15:37:20+00:00 https://community.atlassian.com/forums/discussion/1801811/how-to-relate-use-services-under-the-operations-category-of-jsm-with-jira-software-tickets2021-09-13T14:55:27+00:00 https://community.atlassian.com/forums/discussion/1201448/workflow-update-status-property-change-not-retroactive-for-approvals2021-09-13T14:00:06+00:00 https://community.atlassian.com/forums/discussion/1802059/how-to-share-past-customer-cases-with-recently-added-organization2021-09-13T12:55:40+00:00 https://community.atlassian.com/forums/discussion/1803075/permission-for-a-specific-custom-field2021-09-13T12:13:42+00:00 https://community.atlassian.com/forums/discussion/962061/automation-rule-not-working-for-a-specific-issue-type2021-09-13T11:17:56+00:00 https://community.atlassian.com/forums/discussion/1803093/time-track-and-pause2021-09-13T10:54:53+00:00 https://community.atlassian.com/forums/discussion/1802973/how-to-change-the-title-displayed-on-the-customer-name-and-password-input-screen2021-09-13T09:24:05+00:00 https://community.atlassian.com/forums/discussion/1802981/ive-created-a-customer-under-a-project-how-to-notify-customer-edit-change-password2021-09-13T09:04:34+00:00 https://community.atlassian.com/forums/discussion/1798084/customer-user-management-question-adding-service-project-customer-automatically2021-09-13T08:55:11+00:00 https://community.atlassian.com/forums/discussion/1802066/is-it-possible-to-display-a-field-in-the-customer-portal-but-hide-that-field-in-jira-service2021-09-13T08:12:36+00:00 https://community.atlassian.com/forums/discussion/1799556/does-anyone-know-how-to-configure-an-issue-created-report-between-specific-times2021-09-13T08:07:46+00:00 https://community.atlassian.com/forums/discussion/1802879/adding-customer-as-agents2021-09-13T07:18:34+00:00 https://community.atlassian.com/forums/discussion/1799981/comparing-zendesk-to-service-management2021-09-13T03:53:58+00:00 https://community.atlassian.com/forums/discussion/1802824/tell-me-where-to-look-at-the-handler-settings2021-09-13T03:37:09+00:00 https://community.atlassian.com/forums/discussion/1802707/is-it-possible-to-get-custom-fields-updates-through-webhook2021-09-12T19:44:47+00:00 https://community.atlassian.com/forums/discussion/1802692/restrict-domains-access-and-ticket-creation-on-jira-service-management2021-09-12T19:35:35+00:00 https://community.atlassian.com/forums/discussion/1185464/allow-users-to-submit-request-using-direct-link2021-09-12T19:07:56+00:00 https://community.atlassian.com/forums/discussion/1801295/i-have-query-related-to-rest-api2021-09-12T11:37:22+00:00 https://community.atlassian.com/forums/discussion/1801452/create-reports-in-jira-insight-with-attributes-of-multiple-objecttypes2021-09-12T02:34:33+00:00 https://community.atlassian.com/forums/discussion/1801308/automation-single-user-custom-field-how-to-display-the-value-in-an-email2021-09-12T01:10:04+00:00 https://community.atlassian.com/forums/discussion/1802007/insight-report-for-objects-in-not-found-status-for-30-days2021-09-11T18:52:33+00:00 https://community.atlassian.com/forums/discussion/1800383/access-to-team-issues2021-09-11T12:45:26+00:00 https://community.atlassian.com/forums/discussion/1802274/creating-articles-support-documentation-in-jsm-confluence2021-09-11T00:58:23+00:00 https://community.atlassian.com/forums/discussion/1802303/want-to-add-more-options-to-a-field-drop-down-value-list2021-09-10T22:49:44+00:00 https://community.atlassian.com/forums/discussion/1801633/ask-for-customer-satisfaction-csat-feedback-via-comment-in-portal2021-09-10T20:51:09+00:00 https://community.atlassian.com/forums/discussion/1759540/opsgenie-incoming-call-app2021-09-10T19:14:26+00:00 https://community.atlassian.com/forums/discussion/1800629/email-templates-no-longer-supports-event-user-name2021-09-10T19:13:48+00:00 https://community.atlassian.com/forums/discussion/1720917/opsgenie-features-available-in-jsd2021-09-10T19:05:30+00:00 https://community.atlassian.com/forums/discussion/1802138/validate-that-values-%E2%80%8B%E2%80%8Bhave-not-been-changed2021-09-10T18:39:01+00:00 https://community.atlassian.com/forums/discussion/1414393/newly-created-customer-in-jira-service-desk-project-is-not-receiving-invite-e-mail2021-09-10T18:03:58+00:00 https://community.atlassian.com/forums/discussion/1794610/create-object-in-jira-insight2021-09-10T18:02:49+00:00 https://community.atlassian.com/forums/discussion/1751882/cannot-approve2021-09-10T17:23:34+00:00 https://community.atlassian.com/forums/discussion/1801896/merge-clients-into-group2021-09-10T15:03:15+00:00 https://community.atlassian.com/forums/discussion/1799895/how-do-you-link-a-ticket-in-your-jira-cloud-to-the-jira-cloud-at-your-it-help-desk-provider2021-09-10T14:43:05+00:00 https://community.atlassian.com/forums/discussion/657538/jira-service-desk-multi-language-portal2021-09-10T14:41:03+00:00 https://community.atlassian.com/forums/discussion/1801906/unable-to-move-issue-with-participants-jira-8-19-02021-09-10T14:34:49+00:00 https://community.atlassian.com/forums/discussion/1799015/kanban-board-per-workflow2021-09-10T14:07:05+00:00 https://community.atlassian.com/forums/discussion/1799596/is-there-a-widget-to-show-ticket-progress-in-linear-chart-besides-burn-down-chart2021-09-10T13:42:12+00:00 https://community.atlassian.com/forums/discussion/1797293/what-would-be-the-optimal-ticketing-system-with-the-following-conditions2021-09-10T11:26:23+00:00 https://community.atlassian.com/forums/discussion/1793734/what-is-cause-of-few-users-with-very-long-wait-for-even-basic-search-issuetable-post-pending2021-09-10T11:26:07+00:00 https://community.atlassian.com/forums/discussion/1797241/integration-between-jira-service-management-cloud-and-ms-sql-db-server2021-09-10T11:12:42+00:00 https://community.atlassian.com/forums/discussion/1794543/list-of-members-change-all-the-time-in-organisation2021-09-10T10:58:03+00:00 https://community.atlassian.com/forums/discussion/1779735/is-jira-service-managent-datacenter-has-major-incident-management-workflow-a-key-feature-of-opsgen2021-09-10T09:54:16+00:00 https://community.atlassian.com/forums/discussion/1800809/unable-to-verify-domain-via-dns2021-09-10T09:48:29+00:00 https://community.atlassian.com/forums/discussion/1801642/get-aditional-user-info-from-insight-object-to-the-reporter-of-an-issue2021-09-10T09:42:12+00:00 https://community.atlassian.com/forums/discussion/1796728/duplicate-urls-on-jira-service-desk-portal2021-09-10T08:41:14+00:00 https://community.atlassian.com/forums/discussion/1801461/integration-with-ms-teams2021-09-10T07:54:50+00:00 https://community.atlassian.com/forums/discussion/1645440/question-regarding-move-option-under-more-actions2021-09-10T07:37:18+00:00 https://community.atlassian.com/forums/discussion/1799741/how-to-segregate-opsgenie-incident-in-jira-itsm2021-09-10T07:14:17+00:00 https://community.atlassian.com/forums/discussion/1800645/changed-reporter-cant-access-the-ticket2021-09-10T06:47:22+00:00 https://community.atlassian.com/forums/discussion/1801354/jsm-notifications-can-i-add-a-jwm-issue-key-to-the-notification2021-09-10T05:16:00+00:00 https://community.atlassian.com/forums/discussion/1801312/i-have-setup-an-email-automation-need-to-get-it-to-show-the-organization-can-you-help2021-09-10T04:21:54+00:00 https://community.atlassian.com/forums/discussion/1800078/automate-a-field-that-identifies-the-source2021-09-09T21:43:18+00:00 https://community.atlassian.com/forums/discussion/1801246/modified-the-workflow-to-a-new-approval-field-how-do-i-correct-the-existing-tickets2021-09-09T20:54:03+00:00 https://community.atlassian.com/forums/discussion/1801031/tagging-a-client-in-a-ticket-cloud2021-09-09T20:48:43+00:00 https://community.atlassian.com/forums/discussion/1779778/adding-a-knowledge-base-link-in-the-portal2021-09-09T20:10:57+00:00 https://community.atlassian.com/forums/discussion/1799955/cannot-remove-fields2021-09-09T20:08:22+00:00 https://community.atlassian.com/forums/discussion/1800994/result-of-an-approval2021-09-09T19:03:38+00:00 https://community.atlassian.com/forums/discussion/1800669/agregar-una-cuenta-de-correo-electronico-de-la-empresa2021-09-09T18:38:07+00:00 https://community.atlassian.com/forums/discussion/1782108/is-it-possible-to-display-confluence-articles-on-service-desk2021-09-09T18:17:47+00:00 https://community.atlassian.com/forums/discussion/1779667/request-type-not-showing-in-transition-screen2021-09-09T17:32:47+00:00 https://community.atlassian.com/forums/discussion/1779189/select-multiple-values-from-a-lookup-table2021-09-09T17:07:32+00:00 https://community.atlassian.com/forums/discussion/1799211/multiple-projects-services-and-incidents-visibility-issue2021-09-09T16:45:20+00:00 https://community.atlassian.com/forums/discussion/1797207/raising-jira-to-a-client-via-jira-service-management-section2021-09-09T16:33:33+00:00 https://community.atlassian.com/forums/discussion/1797455/using-one-login-for-my-app-and-service-desk2021-09-09T16:06:45+00:00 https://community.atlassian.com/forums/discussion/901340/where-is-jira-service-desk-spanish-documentation-online2021-09-09T14:45:19+00:00 https://community.atlassian.com/forums/discussion/1800743/create-individual-support-accounts-for-our-customers-reporters2021-09-09T14:31:02+00:00 https://community.atlassian.com/forums/discussion/1799900/how-do-i-alert-my-team-when-a-ticket-is-closed2021-09-09T13:56:11+00:00 https://community.atlassian.com/forums/discussion/1336923/customising-the-charts-and-reports-add-on2021-09-09T13:33:02+00:00 https://community.atlassian.com/forums/discussion/1799768/can-a-customer-use2021-09-09T12:48:58+00:00 https://community.atlassian.com/forums/discussion/1800459/set-a-user-to-a-custom-field-using-smart-values2021-09-09T12:44:31+00:00 https://community.atlassian.com/forums/discussion/1792750/download-tickets-using-data-factory2021-09-09T12:16:47+00:00 https://community.atlassian.com/forums/discussion/1798429/sla-metrics-per-user-to-see-performance2021-09-09T10:32:06+00:00 https://community.atlassian.com/forums/discussion/1800314/images-not-loading-cant-add-dependancies-between-task-and-sub-task2021-09-09T08:55:56+00:00 https://community.atlassian.com/forums/discussion/1800310/automated-transition-opens-old-tickets-after-changes-are-merged-to-github2021-09-09T08:33:39+00:00 https://community.atlassian.com/forums/discussion/1794611/how-to-find-the-linked-issues-severity-and-get-a-report2021-09-09T08:28:25+00:00 https://community.atlassian.com/forums/discussion/1083921/jira-cloud-ticket-history-showing-incorrect-user-on-status-change2021-09-09T08:09:36+00:00 https://community.atlassian.com/forums/discussion/1799362/same-sla-parent-child-ticket-using-jira-sd-and-jira-software2021-09-09T08:00:57+00:00 https://community.atlassian.com/forums/discussion/1800249/how-to-get-jira-service-management-project-detail-in-a-web-panel-on-customer-portal2021-09-09T07:44:53+00:00 https://community.atlassian.com/forums/discussion/1796814/how-to-insert-approvers-for-2-layers-approvals2021-09-09T02:29:47+00:00 https://community.atlassian.com/forums/discussion/1799084/how-can-i-remove-a-group-available-in-request-type2021-09-09T02:02:29+00:00 https://community.atlassian.com/forums/discussion/1470159/messagingexception-got-bad-greeting-from-smtp-host-response-eof2021-09-08T20:39:01+00:00 https://community.atlassian.com/forums/discussion/1799366/how-do-i-see-the-has-site-access-status2021-09-08T20:19:49+00:00 https://community.atlassian.com/forums/discussion/1794594/what-would-stop-an-agent-from-getting-notified-when-mentioned-in-an-internal-note2021-09-08T18:16:42+00:00 https://community.atlassian.com/forums/discussion/1797479/why-i-get-this-error-when-i-try-to-configure-my-outgogoing-mail-with-gmail2021-09-08T17:57:00+00:00 https://community.atlassian.com/forums/discussion/1798673/remove-jira-service-management-instance2021-09-08T16:51:31+00:00 https://community.atlassian.com/forums/discussion/1799608/how-to-make-an-agent-not-be-able-to-be-an-assignee2021-09-08T16:47:04+00:00 https://community.atlassian.com/forums/discussion/1782866/why-all-the-customers-email-requests-are-going-in-the-service-requests-section2021-09-08T16:03:50+00:00 https://community.atlassian.com/forums/discussion/1785630/non-existing-user2021-09-08T14:45:56+00:00 https://community.atlassian.com/forums/discussion/1799430/add-user-what-should-user-see-once-an-account-is-created2021-09-08T14:33:47+00:00 https://community.atlassian.com/forums/discussion/659841/how-to-change-customer-portal-banner-color-and-button-color2021-09-08T14:21:32+00:00 https://community.atlassian.com/forums/discussion/1361082/add-color-to-customer-portal-login-announcement-banner2021-09-08T14:19:58+00:00 https://community.atlassian.com/forums/discussion/1799382/sync-portal-users-from-directory2021-09-08T14:18:38+00:00 https://community.atlassian.com/forums/discussion/1780129/issues-when-a-customer-tries-adding-another-customer-via-share-with-requested-participant2021-09-08T12:25:00+00:00 https://community.atlassian.com/forums/discussion/1799077/insight-object-type-developer-gets-error-when-editing-a-select-field-in-insight2021-09-08T10:33:54+00:00 https://community.atlassian.com/forums/discussion/1799037/all-issues-keep-getting-assigned-to-one-person2021-09-08T10:27:38+00:00 https://community.atlassian.com/forums/discussion/1797723/how-to-automate-certain-request-type2021-09-08T10:10:31+00:00 https://community.atlassian.com/forums/discussion/1798945/how-to-make-a-filter-for-all-tickets-that-you-follow2021-09-08T09:49:04+00:00 https://community.atlassian.com/forums/discussion/1798987/event-details-insight-automation2021-09-08T10:05:40+00:00 https://community.atlassian.com/forums/discussion/1798873/description-of-an-issue2021-09-08T08:21:16+00:00 https://community.atlassian.com/forums/discussion/1798826/features-insight-jsm-roadmap2021-09-08T07:15:02+00:00 https://community.atlassian.com/forums/discussion/1798423/multiple-questions2021-09-07T23:21:41+00:00 https://community.atlassian.com/forums/discussion/1798116/how-to-move-ticket-to-other-project2021-09-07T23:06:21+00:00 https://community.atlassian.com/forums/discussion/1798543/documentation-link-that-was-not-working2021-09-07T21:36:13+00:00 https://community.atlassian.com/forums/discussion/1798475/count-number-of-request-participants2021-09-07T20:03:47+00:00 https://community.atlassian.com/forums/discussion/1798317/no-scheduled-automation-trigger-in-the-jira-service-management-server-data-center-version2021-09-07T19:48:26+00:00 https://community.atlassian.com/forums/discussion/1792081/automation-rule-for-setting-the-organization-by-the-reporter-domain2021-09-07T19:01:40+00:00 https://community.atlassian.com/forums/discussion/1797415/como-utilizar-un-case-en-jql-para-configurar-en-sla-de-jira-service-management2021-09-07T18:16:06+00:00 https://community.atlassian.com/forums/discussion/1798375/issues-stuck-with-blank-request-type2021-09-07T17:45:56+00:00 https://community.atlassian.com/forums/discussion/1798345/where-can-i-access-the-api-documentation-for-mindvilles-insight2021-09-07T17:38:11+00:00 https://community.atlassian.com/forums/discussion/1797170/knowledge-base-content-based-on-language2021-09-07T17:24:19+00:00 https://community.atlassian.com/forums/discussion/1798338/get-support-from-atlassian2021-09-07T17:11:11+00:00 https://community.atlassian.com/forums/discussion/1798145/patching-service-desk-vulnerability-without-upgrading2021-09-07T16:51:51+00:00 https://community.atlassian.com/forums/discussion/1798092/is-there-a-way-to-add-an-unsupported-language-for-knowledge-base2021-09-07T15:25:31+00:00 https://community.atlassian.com/forums/discussion/1788842/can-i-get-reports-based-on-the-time-tracking-fields-in-tasks-stories-and-epics2021-09-07T15:16:39+00:00 https://community.atlassian.com/forums/discussion/1797477/how-do-i-change-my-defaults-fields-in-filter-searches2021-09-07T15:16:09+00:00 https://community.atlassian.com/forums/discussion/1700424/integration-opsgenie-with-jira-service-management2021-09-07T14:43:56+00:00 https://community.atlassian.com/forums/discussion/1787673/asset-management-for-jira-vs-insight2021-09-07T14:13:05+00:00 https://community.atlassian.com/forums/discussion/1789083/handling-large-confluence-knowledge-bases2021-09-07T12:38:24+00:00 https://community.atlassian.com/forums/discussion/1795594/do-customers-actually-need-to-log-in-to-the-portal-or-not2021-09-07T12:02:15+00:00 https://community.atlassian.com/forums/discussion/1797694/problems-with-sending-email-from-jira-service-management2021-09-07T11:08:16+00:00 https://community.atlassian.com/forums/discussion/1797335/connecting-jira-user-to-tempo2021-09-07T09:08:37+00:00 https://community.atlassian.com/forums/discussion/1794790/multiple-sites-and-single-support-team-email-issues2021-09-07T08:24:11+00:00 https://community.atlassian.com/forums/discussion/817602/users-cced-on-an-email-are-not-being-included-in-the-ticket2021-09-07T07:12:56+00:00 https://community.atlassian.com/forums/discussion/1795761/add-a-new-link-in-profile-section2021-09-07T06:51:35+00:00 https://community.atlassian.com/forums/discussion/1773349/is-it-possible-to-receive-scheduled-reports-in-jsm2021-09-07T03:02:04+00:00 https://community.atlassian.com/forums/discussion/1777565/change-type-field-is-defined-in-the-changes-screen-but-it-appears-in-incidents-screen2021-09-06T23:15:23+00:00 https://community.atlassian.com/forums/discussion/1764645/como-inserto-graficos-o-tablas-en-las-pantallas-de-incidencias2021-09-06T23:11:43+00:00 https://community.atlassian.com/forums/discussion/1795438/jira-cloud-and-okta-integration2021-09-06T19:20:29+00:00 https://community.atlassian.com/forums/discussion/1796652/signup-is-not-currently-available-for-service-desk-received-through-aws-sns-services2021-09-06T18:26:05+00:00 https://community.atlassian.com/forums/discussion/1796727/can-i-link-other-document-repositories-to-the-knowledgebase2021-09-06T17:57:37+00:00 https://community.atlassian.com/forums/discussion/1797183/customers-sometimes-do-not-receive-email-with-our-support-answers2021-09-06T15:48:21+00:00 https://community.atlassian.com/forums/discussion/1797151/im-trying-to-set-up-a-separate-change-management-workflow-outside-of-my-original-standard-workflow2021-09-06T14:51:32+00:00 https://community.atlassian.com/forums/discussion/1794408/is-there-a-way-to-have-a-request-type-that-is-information-only-does-not-generate-a-ticket2021-09-06T14:34:55+00:00 https://community.atlassian.com/forums/discussion/1797114/automation-rule-overwritten-by-customer-notifications2021-09-06T12:55:42+00:00 https://community.atlassian.com/forums/discussion/1797107/unable-to-access-service-desk-portal2021-09-06T12:30:42+00:00 https://community.atlassian.com/forums/discussion/1795044/how-can-i-add-custom-fields-to-the-customer-notification-emails2021-09-06T12:27:36+00:00 https://community.atlassian.com/forums/discussion/1797112/automation-for-multiple-clients2021-09-06T12:25:26+00:00 https://community.atlassian.com/forums/discussion/1792975/rejected-email-requests-due-to-bulk-mail2021-09-06T12:20:19+00:00 https://community.atlassian.com/forums/discussion/1794014/customer-portal2021-09-06T10:44:24+00:00 https://community.atlassian.com/forums/discussion/1784519/report-based-on-change-at-customer-field-level2021-09-06T07:32:32+00:00 https://community.atlassian.com/forums/discussion/1795350/add-attachment-to-sub-task2021-09-06T06:37:06+00:00 https://community.atlassian.com/forums/discussion/1792659/ticket-assigned-to-user-but-not-disappearing-from-unassigned-queue2021-09-06T06:30:16+00:00 https://community.atlassian.com/forums/discussion/1169309/how-to-create-a-jira-service-desk-ticket-reminder2021-09-06T06:27:42+00:00 https://community.atlassian.com/forums/discussion/1793792/how-can-i-specify-the-start-time-of-the-task-execution2021-09-06T06:10:31+00:00 https://community.atlassian.com/forums/discussion/1794774/sla-goals2021-09-06T05:13:54+00:00 https://community.atlassian.com/forums/discussion/1795775/any-plugin-to-attach-files-in-a-email-notifications2021-09-06T00:14:39+00:00 https://community.atlassian.com/forums/discussion/1795864/can-i-have-access-to-jira-software-and-jira-work-management-at-the-same-time2021-09-05T21:38:32+00:00 https://community.atlassian.com/forums/discussion/750901/service-desk-is-creating-a-new-ticket-for-a-reply-email2021-09-05T16:55:09+00:00 https://community.atlassian.com/forums/discussion/1795965/customer-request-notification-email-should-be-sent-from-support-my-domain-atlassian-net2021-09-04T22:19:21+00:00 https://community.atlassian.com/forums/discussion/1796135/what-risk-is-there-when-a-user-is-given-a-global-permission-to-make-bulk-changes2021-09-04T13:19:45+00:00 https://community.atlassian.com/forums/discussion/1791680/how-to-automation-rule-created-based-business-day2021-09-04T10:57:51+00:00 https://community.atlassian.com/forums/discussion/1794100/is-my-transition-correct2021-09-04T06:00:36+00:00 https://community.atlassian.com/forums/discussion/1796008/date-picker-custom-field-not-pulling-in-automated-email2021-09-04T00:41:12+00:00 https://community.atlassian.com/forums/discussion/1780422/jql-query-for-tickets-created-after-working-hours2021-09-03T21:13:53+00:00 https://community.atlassian.com/forums/discussion/1793386/just-migrated-where-are-the-queues2021-09-03T21:02:01+00:00 https://community.atlassian.com/forums/discussion/1791155/custom-forms-screens-for-particular-tickets2021-09-03T19:59:35+00:00 https://community.atlassian.com/forums/discussion/1331503/how-do-i-translate-first-page-of-service-desk2021-09-03T19:08:31+00:00 https://community.atlassian.com/forums/discussion/1794949/ho-do-you-call-multipe-objects-in-the-fiter-scope-field2021-09-03T18:42:12+00:00 https://community.atlassian.com/forums/discussion/1792424/price-to-upgrade-for-50-user2021-09-03T14:41:39+00:00 https://community.atlassian.com/forums/discussion/1795349/automation2021-09-03T13:50:22+00:00 https://community.atlassian.com/forums/discussion/1795560/disable-customer-notification-through-java-api2021-09-03T13:56:14+00:00 https://community.atlassian.com/forums/discussion/1792737/sending-scheduled-filters-via-email2021-09-03T12:52:43+00:00 https://community.atlassian.com/forums/discussion/1795187/jira-sub-tasks-able-to-send-emails2021-09-03T11:59:30+00:00 https://community.atlassian.com/forums/discussion/921707/is-it-possible-to-have-multiple-custom-fields-on-create-screen-having-field-type-as-an-attachment2021-09-03T10:51:26+00:00 https://community.atlassian.com/forums/discussion/1794057/epics-filtering-on-sprint-backlog-board2021-09-03T10:37:21+00:00 https://community.atlassian.com/forums/discussion/1795345/where-can-i-find-documentation-for-setting2021-09-03T09:56:36+00:00 https://community.atlassian.com/forums/discussion/1795253/jira-server-mobile-app-how-can-a-customer-approve-a-request-via-mobile-app2021-09-03T08:25:56+00:00 https://community.atlassian.com/forums/discussion/1795038/where-can-i-check-sen-no-from-jsm2021-09-03T07:10:28+00:00 https://community.atlassian.com/forums/discussion/1794446/automations-dates2021-09-03T01:31:32+00:00 https://community.atlassian.com/forums/discussion/1794532/best-practice-for-service-ticket-to-jira-ticket2021-09-03T00:15:23+00:00 https://community.atlassian.com/forums/discussion/1748853/dont-send-notification-to-sender2021-09-02T23:49:55+00:00 https://community.atlassian.com/forums/discussion/1114317/update-service-request-rest-api2021-09-02T23:35:55+00:00 https://community.atlassian.com/forums/discussion/1791176/what-is-the-email-address-of-automation2021-09-02T22:54:23+00:00 https://community.atlassian.com/forums/discussion/1794593/trying-to-allow-anyone-to-submit-tickets2021-09-02T18:29:05+00:00 https://community.atlassian.com/forums/discussion/1794687/helpdesk-tickets-are-not-generating-automatically-when-users-send-emails-to-our-helpdesk2021-09-02T18:22:26+00:00 https://community.atlassian.com/forums/discussion/1793231/how-to-create-jira-ticket-by-default-as-a-problem-not-incident-using-create-ticket-api2021-09-02T18:18:07+00:00 https://community.atlassian.com/forums/discussion/1793381/need-a-rule-with-a-cron-expression-to-generate-a-ticket-on-the-10th-for-every-quarter2021-09-02T14:43:33+00:00 https://community.atlassian.com/forums/discussion/1793767/suggest-article-link-to-our-document-repository-in-sharepoint2021-09-02T14:15:34+00:00 https://community.atlassian.com/forums/discussion/1284774/can-the-field-help-text-for-request-field-be-positioned-to-the-right-again2021-09-02T13:28:32+00:00 https://community.atlassian.com/forums/discussion/1793457/can-a-jira-card-trigger-other-tickets2021-09-02T12:49:34+00:00 https://community.atlassian.com/forums/discussion/1782297/how-to-manage-users2021-09-02T12:43:28+00:00 https://community.atlassian.com/forums/discussion/1794181/automation-for-jira-rules2021-09-02T12:41:59+00:00 https://community.atlassian.com/forums/discussion/1794013/what-is-the-recovery-time-for-node-failover-in-jsm-cloud2021-09-02T09:58:08+00:00 https://community.atlassian.com/forums/discussion/1792783/como-alterar-visualizacao-de-historias-subtarefas2021-09-02T09:38:08+00:00 https://community.atlassian.com/forums/discussion/1793944/can-jsm-insight-get-ci-information-from-ibm-cloud2021-09-02T08:36:43+00:00 https://community.atlassian.com/forums/discussion/1793806/problem-with-previewing-files2021-09-02T08:02:25+00:00 https://community.atlassian.com/forums/discussion/1501504/status-of-the-issue-is-not-changing-when-we-transit-the-issue2021-09-02T07:33:30+00:00 https://community.atlassian.com/forums/discussion/1761747/instruct-us-on-how-to-create-and-configure-a-form-to-populate-tasks-in-a-particular-jira-project2021-09-02T06:22:14+00:00 https://community.atlassian.com/forums/discussion/1793778/unable-to-add-a-transition-in-workflow2021-09-02T06:10:19+00:00 https://community.atlassian.com/forums/discussion/1791352/using-request-language-to-making-language-based-support-queues2021-09-02T05:07:47+00:00 https://community.atlassian.com/forums/discussion/1793314/remove-status-of-closed-from-jira-queue-filter2021-09-01T19:56:11+00:00 https://community.atlassian.com/forums/discussion/1786880/is-possible-create-an-article-in-confluece-from-issue-in-jira2021-09-01T17:41:06+00:00 https://community.atlassian.com/forums/discussion/1791818/migration-jira-service-management-from-server-to-cloud-user-migration2021-09-01T15:16:16+00:00 https://community.atlassian.com/forums/discussion/1792988/force-the-customer-to-fill-the-sm-form-in-a-given-order2021-09-01T14:59:30+00:00 https://community.atlassian.com/forums/discussion/1791705/how-to-enable-mfa-for-all-service-agent2021-09-01T13:34:47+00:00 https://community.atlassian.com/forums/discussion/1791807/delay-creation-of-sub-tasks-in-automation2021-09-01T13:34:39+00:00 https://community.atlassian.com/forums/discussion/1791968/put-a-generic-name-on-the-mail-sender2021-09-01T13:02:49+00:00 https://community.atlassian.com/forums/discussion/1782747/i-have-a-problem-with-the-mail-configuration-how-can-i-fix-it-can-you-help-me2021-09-01T12:58:21+00:00 https://community.atlassian.com/forums/discussion/1763411/is-there-anyway-to-get-cloud-capabilities-with-jira-server2021-09-01T12:56:52+00:00 https://community.atlassian.com/forums/discussion/1791986/render-hmtl-inside-the-description-field2021-09-01T12:53:21+00:00 https://community.atlassian.com/forums/discussion/1792650/why-status-of-workflow-stuck2021-09-01T11:55:48+00:00 https://community.atlassian.com/forums/discussion/1779741/reporter-changed-from-user-a-to-b-issue-page-doesnt-load-for-b2021-09-01T11:02:54+00:00 https://community.atlassian.com/forums/discussion/1792533/workflow-status-changes-not-automatically2021-09-01T08:24:21+00:00 https://community.atlassian.com/forums/discussion/1773996/language-support-feature-does-not-working-for-me2021-09-01T08:05:19+00:00 https://community.atlassian.com/forums/discussion/1791266/auto-notification-message-can-be-modified2021-09-01T06:10:22+00:00 https://community.atlassian.com/forums/discussion/1792439/validation-and-check-condition2021-09-01T06:09:07+00:00 https://community.atlassian.com/forums/discussion/1404099/error-message-you-dont-have-permission-to-view-this-portal2021-09-01T05:38:30+00:00 https://community.atlassian.com/forums/discussion/1792314/receiving-504-gateway-timeout-while-loading-the-form2021-09-01T02:11:16+00:00 https://community.atlassian.com/forums/discussion/1792284/script-runner-resouces2021-09-01T00:14:32+00:00 https://community.atlassian.com/forums/discussion/1792062/workflow-transition2021-08-31T22:26:13+00:00 https://community.atlassian.com/forums/discussion/1790903/como-tener-una-pantalla-para-el-agente-y-otra-para-el-usuario-portal-para-una-misma-solicitud2021-08-31T18:17:22+00:00 https://community.atlassian.com/forums/discussion/1677710/will-proforma-be-included-with-jira-service-management2021-08-31T18:03:35+00:00 https://community.atlassian.com/forums/discussion/1788186/retrieve-objects-under-jira-objects-schema-via-api2021-08-31T17:53:14+00:00 https://community.atlassian.com/forums/discussion/1790111/enabling-customers-to-add-and-sort-column-fields-for-their-ticket-request-lists2021-08-31T17:44:02+00:00 https://community.atlassian.com/forums/discussion/1789478/generate-email-notification-when-specific-insight-objects-are-linked-to-an-issue2021-08-31T16:44:26+00:00 https://community.atlassian.com/forums/discussion/1791932/can-we-provide-a-service-link-to-outside-customers2021-08-31T16:28:48+00:00 https://community.atlassian.com/forums/discussion/1791928/what-training-is-available-for-jira-service-management2021-08-31T16:25:29+00:00 https://community.atlassian.com/forums/discussion/1791824/ability-of-jira-to-authenticate-users-login-from-2-different-domains2021-08-31T16:21:24+00:00 https://community.atlassian.com/forums/discussion/1791896/como-se-puede-hacer-el-autollenado-de-una-solicitud-o-requerimiento2021-08-31T15:52:22+00:00 https://community.atlassian.com/forums/discussion/1790635/when-customer-satisfaction-survey-has-a-low-rate-make-mandatory-the-field-of-feedback2021-08-31T15:35:26+00:00 https://community.atlassian.com/forums/discussion/1787471/how-does-raley-notifications-integration-work2021-08-31T15:24:14+00:00 https://community.atlassian.com/forums/discussion/1791838/como-se-puede-cambiar-el-orden-o-valores-en-el-correo-de-satisfacion-del-cliente2021-08-31T15:12:15+00:00 https://community.atlassian.com/forums/discussion/1791720/how-to-export-all-ticket-in-jsm-to-analyze-on-another-application2021-08-31T14:33:35+00:00 https://community.atlassian.com/forums/discussion/1789861/best-practice-for-service-in-multiples-regions2021-08-31T13:43:49+00:00 https://community.atlassian.com/forums/discussion/1790987/ticket-comment-notification-for-agents2021-08-31T13:23:04+00:00 https://community.atlassian.com/forums/discussion/1790077/jira-notifications-with-customer-specific-email-channel2021-08-31T12:59:13+00:00 https://community.atlassian.com/forums/discussion/1788759/automatic-creation-of-subtask-with-application-names-checkbox-in-jira2021-08-31T09:14:20+00:00 https://community.atlassian.com/forums/discussion/1788775/how-to-edit-request-type-unlock-this-field2021-08-31T07:34:56+00:00 https://community.atlassian.com/forums/discussion/1669270/e-mail-different-assignees-there-list-of-items-matching-a-jql2021-08-31T07:20:40+00:00 https://community.atlassian.com/forums/discussion/1791202/conditionally-display-a-field-based-on-a-selection-in-a-list2021-08-31T05:37:55+00:00 https://community.atlassian.com/forums/discussion/1791178/populating-drop-down-lists-from-imported-values2021-08-31T05:03:43+00:00 https://community.atlassian.com/forums/discussion/1791157/how-do-i-make-my-automation-rule-a-repeating-one2021-08-31T03:55:15+00:00 https://community.atlassian.com/forums/discussion/1791128/cdr-portal-reg-reporting-reqeust-to-download2021-08-31T02:10:58+00:00 https://community.atlassian.com/forums/discussion/1789471/webhook-between-jsm-and-opsgenie-doesnt-work-anymore2021-08-30T22:20:23+00:00 https://community.atlassian.com/forums/discussion/1790798/is-basic-authentication-for-support-email-channel-stopped-working2021-08-30T22:16:30+00:00 https://community.atlassian.com/forums/discussion/1790917/error-in-date-format2021-08-30T21:36:01+00:00 https://community.atlassian.com/forums/discussion/1789241/how-to-send-an-slack-alarm-when-the-queue-priorization-is-not-followed2021-08-30T19:56:35+00:00 https://community.atlassian.com/forums/discussion/1789047/standard-request-created-template-message2021-08-30T18:12:36+00:00 https://community.atlassian.com/forums/discussion/1788883/how-to-force-update-name-label-object-in-insight2021-08-30T15:41:12+00:00 https://community.atlassian.com/forums/discussion/1789337/how-do-i-get-responses-to-a-request-type-to-appear-on-my-dashboard2021-08-30T15:19:11+00:00 https://community.atlassian.com/forums/discussion/268822/default-service-desk-comments-to-internal2021-08-30T15:14:48+00:00 https://community.atlassian.com/forums/discussion/1788563/urgent-how-to-recover-an-accidentally-deleted-custom-filed-context2021-08-30T15:01:36+00:00 https://community.atlassian.com/forums/discussion/1787482/set-issue-type-check-condition2021-08-30T14:36:15+00:00 https://community.atlassian.com/forums/discussion/1790338/best-practice-to-merge-group-join-similar-escalated-tickets2021-08-30T13:45:13+00:00 https://community.atlassian.com/forums/discussion/1787361/cannot-use-a-single-list-custom-field-as-a-filter-in-ticket-view2021-08-30T13:11:38+00:00 https://community.atlassian.com/forums/discussion/1789433/is-it-possible-to-allow-service-desk-customers-to-view-attachments-in-their-jira-portal2021-08-30T12:41:54+00:00 https://community.atlassian.com/forums/discussion/1788287/migrating-to-another-server-database2021-08-30T12:37:38+00:00 https://community.atlassian.com/forums/discussion/1785199/is-it-possible-to-load-an-excel-workbook-with-multiple-tabs-into-eazybi2021-08-30T12:11:52+00:00 https://community.atlassian.com/forums/discussion/1790350/add-specifc-user-from-custom-field-into-slack-channel-using-jsm-workflow-transitions2021-08-30T10:31:17+00:00 https://community.atlassian.com/forums/discussion/1788853/new-comments-from-customer2021-08-30T09:19:19+00:00 https://community.atlassian.com/forums/discussion/1784193/need-simple-instructions-in-setting-up-portal-forms-and-agent-screens2021-08-30T08:51:47+00:00 https://community.atlassian.com/forums/discussion/1790220/time-to-first-response-how-can-a-negative-4-hours-30-minutes-show-up2021-08-30T08:13:12+00:00 https://community.atlassian.com/forums/discussion/1790175/reusing-the-project-key2021-08-30T08:06:14+00:00 https://community.atlassian.com/forums/discussion/1790207/jira-service-desk-widget-position2021-08-30T13:56:28+00:00 https://community.atlassian.com/forums/discussion/1788769/number-of-jira-service-desk-request-search-results2021-08-30T07:19:19+00:00 https://community.atlassian.com/forums/discussion/1790157/prequistives-for-jira-cloud-installation-in-azure-cloud2021-08-30T07:07:45+00:00 https://community.atlassian.com/forums/discussion/1790095/integration-with-fortisiem2021-08-30T03:30:01+00:00 https://community.atlassian.com/forums/discussion/1506359/remove-recently-used-forms-from-service-portal2021-08-29T23:50:39+00:00 https://community.atlassian.com/forums/discussion/1790026/update-changed-of-missing-insight-elements2021-08-29T21:45:29+00:00 https://community.atlassian.com/forums/discussion/1786052/can-i-have-my-incoming-webhook-url-customized2021-08-29T09:12:14+00:00 https://community.atlassian.com/forums/discussion/1788281/configure-my-own-smtp2021-08-29T02:01:58+00:00 https://community.atlassian.com/forums/discussion/1780425/is-there-a-way-to-put-some-tickets-on-hold-as-a-parking-area-so-they-dont-appear-in-90-days-report2021-08-29T00:41:14+00:00 https://community.atlassian.com/forums/discussion/1788003/display-sla-in-days2021-08-28T13:03:45+00:00 https://community.atlassian.com/forums/discussion/1789110/client-with-two-users2021-08-27T20:56:14+00:00 https://community.atlassian.com/forums/discussion/1788108/how-do-i-assign-a-user-to-a-user-picker-single-user2021-08-27T17:31:21+00:00 https://community.atlassian.com/forums/discussion/1785624/why-use-jira-service-management2021-08-27T16:26:31+00:00 https://community.atlassian.com/forums/discussion/1786811/avoid-re-creation-of-a-deleted-issue2021-08-27T15:34:08+00:00 https://community.atlassian.com/forums/discussion/1603010/email-creating-multiple-tickets2021-08-27T15:10:31+00:00 https://community.atlassian.com/forums/discussion/1787563/how-to-sync-user-from-external-source2021-08-27T14:13:46+00:00 https://community.atlassian.com/forums/discussion/1786589/how-can-i-get-issue-status-to-change-after-customer-comments-or-replies-via-email2021-08-27T13:37:49+00:00 https://community.atlassian.com/forums/discussion/1789074/incoming-mail-server-doesnt-work2021-08-27T13:30:59+00:00 https://community.atlassian.com/forums/discussion/1789002/koji-chatbot-in-slack-or-microsoft-teams-for-conversational-ticketing-in-jira-service-management2021-08-27T12:21:50+00:00 https://community.atlassian.com/forums/discussion/1782375/grafico-de-pizza-nao-mostra-os-dados-corretamente2021-08-27T11:31:36+00:00 https://community.atlassian.com/forums/discussion/1785852/how-to-add-a-release-version-field-to-bug-and-technical-support-requests2021-08-27T11:31:15+00:00 https://community.atlassian.com/forums/discussion/1788794/can-you-send-a-1st-time-user-service-desk-customer-an-invite-to-create-an-account2021-08-27T11:24:56+00:00 https://community.atlassian.com/forums/discussion/1788898/block-email-notifications2021-08-27T11:22:41+00:00 https://community.atlassian.com/forums/discussion/1788884/i-dont-receive-the-url-from-the-issue-colector-in-the-new-created-issue2021-08-27T10:32:28+00:00 https://community.atlassian.com/forums/discussion/1788733/hi-how-much-size-we-should-increase-for-having-an-attachments2021-08-27T10:13:24+00:00 https://community.atlassian.com/forums/discussion/708428/how-to-integrate-jira-service-desk-with-glpi-asset-management2021-08-27T09:27:24+00:00 https://community.atlassian.com/forums/discussion/1778891/its-possible-to-create-a-project-automatically-when-transition-an-issue2021-08-27T08:27:58+00:00 https://community.atlassian.com/forums/discussion/1788551/jsm-enterprise-confluence-premium-on-same-cloud-site2021-08-27T08:25:36+00:00 https://community.atlassian.com/forums/discussion/1788732/modifying-the-columns2021-08-27T07:59:41+00:00 https://community.atlassian.com/forums/discussion/1783171/change-default-port-jira-service-desk-from-8443-to-standard-port2021-08-27T07:49:20+00:00 https://community.atlassian.com/forums/discussion/1350156/in-a-frame-because-it-set-x-frame-options-to-sameorigin2021-08-27T07:48:55+00:00 https://community.atlassian.com/forums/discussion/1696468/is-there-a-way-to-add-a-flag-impediment-to-an-issue-in-jira-service-management-cloud2021-08-27T07:36:07+00:00 https://community.atlassian.com/forums/discussion/1788573/i-am-creating-a-ticket-from-my-web-app-via-api-how-do-i-pass-an-unregistered-email-as-a-requestor2021-08-27T07:11:15+00:00 https://community.atlassian.com/forums/discussion/1787858/cannot-see-configured-sla-on-console-issue-screen2021-08-27T05:09:09+00:00 https://community.atlassian.com/forums/discussion/1786437/custom-field-not-available-in-request-form-selection-list2021-08-27T04:55:48+00:00 https://community.atlassian.com/forums/discussion/1788386/how-do-you-add-a-child-issue-to-a-focus-area-issue-type2021-08-26T23:26:56+00:00 https://community.atlassian.com/forums/discussion/1788390/migrating-from-server-to-cloud2021-08-26T21:40:52+00:00 https://community.atlassian.com/forums/discussion/1788312/can-i-remove-the-footer-from-the-notifications2021-08-26T20:41:44+00:00 https://community.atlassian.com/forums/discussion/1788280/mask-jira-cloud-base-url2021-08-26T19:42:34+00:00 https://community.atlassian.com/forums/discussion/1786099/email-response-not-showing-in-comments-in-service-project2021-08-26T19:23:37+00:00 https://community.atlassian.com/forums/discussion/1788258/pricing-for-api-call-and-is-it-possible-to-integrate-our-web-app-with-jira-service-desk2021-08-26T19:08:09+00:00 https://community.atlassian.com/forums/discussion/1786767/old-tickets-keep-showing-up-in-the-time-to-resolution-report-within-the-latest-time-range2021-08-26T19:04:31+00:00 https://community.atlassian.com/forums/discussion/1785765/how-do-you-remove-resolved-issues-from-appearing-in-the-portal2021-08-26T18:44:45+00:00 https://community.atlassian.com/forums/discussion/1787368/automated-email-notification-not-displaying-comment-images-also-broken-links-for-attachments2021-08-26T17:38:45+00:00 https://community.atlassian.com/forums/discussion/1788100/need-to-allow-email-recipient-to-acknowledge-an-email-received-from-jsm2021-08-26T16:47:43+00:00 https://community.atlassian.com/forums/discussion/1786833/sla-field2021-08-26T16:29:26+00:00 https://community.atlassian.com/forums/discussion/1787479/attachments-space-issue2021-08-26T15:44:20+00:00 https://community.atlassian.com/forums/discussion/1785159/how-do-i-receive-requests-at-our-custom-email-address2021-08-26T15:23:12+00:00 https://community.atlassian.com/forums/discussion/1787717/how-to-migrate-projects-to-cloud2021-08-26T15:05:54+00:00 https://community.atlassian.com/forums/discussion/1787916/access-to-send-requests-to-service-desk2021-08-26T14:25:03+00:00 https://community.atlassian.com/forums/discussion/1785708/how-to-filter-with-inventory-purchase2021-08-26T14:01:22+00:00 https://community.atlassian.com/forums/discussion/1787755/status-change-when-reply-to-customer2021-08-26T13:28:55+00:00 https://community.atlassian.com/forums/discussion/1787733/not-able-add-user-in-project2021-08-26T11:40:29+00:00 https://community.atlassian.com/forums/discussion/1787521/change-the-primary-domain-to-access-to-jira-service2021-08-26T11:30:05+00:00 https://community.atlassian.com/forums/discussion/1787543/what-is-the-consent-control-checker-and-how-does-it-work2021-08-26T11:22:58+00:00 https://community.atlassian.com/forums/discussion/1783694/how-to-enable-and-view-the-dashboards-in-the-customer-portal-login2021-08-26T11:19:37+00:00 https://community.atlassian.com/forums/discussion/1787611/problem-to-delete-activities-and-resources-from-a-course2021-08-26T10:45:54+00:00 https://community.atlassian.com/forums/discussion/1787395/moving-to-cloud2021-08-26T10:26:57+00:00 https://community.atlassian.com/forums/discussion/1787620/install-upload-system-plugin-to-jsm2021-08-26T10:03:34+00:00 https://community.atlassian.com/forums/discussion/1787560/due-date2021-08-26T09:08:59+00:00 https://community.atlassian.com/forums/discussion/1786187/what-happen-over-using-limit-storage2021-08-26T08:39:37+00:00 https://community.atlassian.com/forums/discussion/1787124/setting-up-notifications-when-ticket-is-created2021-08-26T04:30:38+00:00 https://community.atlassian.com/forums/discussion/1787222/having-trouble-setting-up-automation-to-transition-from-resolve-to-closed-after-x-amount-of-days2021-08-26T03:51:10+00:00 https://community.atlassian.com/forums/discussion/1787322/jira-insight-exports-automatically2021-08-26T03:17:50+00:00 https://community.atlassian.com/forums/discussion/1784982/automation-for-auto-closing-the-ticket2021-08-26T01:48:22+00:00 https://community.atlassian.com/forums/discussion/1784721/dynamically-update-display-name-in-a-request-type-based-on-selection2021-08-25T19:38:53+00:00 https://community.atlassian.com/forums/discussion/1786912/email-notifications-format-for-a-single-customer2021-08-25T18:47:00+00:00 https://community.atlassian.com/forums/discussion/1782389/pie-chart-does-not-show-data-correctly2021-08-25T18:42:59+00:00 https://community.atlassian.com/forums/discussion/1787091/error-submitting-request-when-sharing-with-a-non-customer-email2021-08-25T18:35:21+00:00 https://community.atlassian.com/forums/discussion/1431121/auto-assign-ticket-from-email-request-based-on-the-email-subject2021-08-25T18:34:39+00:00 https://community.atlassian.com/forums/discussion/1786984/unable-to-update-a-multiuser-custom-field-in-post-funtion2021-08-25T17:30:56+00:00 https://community.atlassian.com/forums/discussion/1786879/can-we-disable-the-public-portal2021-08-25T16:13:11+00:00 https://community.atlassian.com/forums/discussion/1786903/customer-satisfaction-in-jira-service-management2021-08-25T16:10:26+00:00 https://community.atlassian.com/forums/discussion/1786889/can-we-disable-the-key-that-we-have-to-set-for-jsm-projects2021-08-25T15:44:56+00:00 https://community.atlassian.com/forums/discussion/1781968/jira-notification-when-user-reacts-to-comment-in-jsm2021-08-25T14:54:33+00:00 https://community.atlassian.com/forums/discussion/1786448/jira-database-changeover2021-08-25T14:30:48+00:00 https://community.atlassian.com/forums/discussion/1774403/wrong-reporter-via-gmail2021-08-25T14:10:36+00:00 https://community.atlassian.com/forums/discussion/1786563/copy-users-form-group-in-single-group-to-multi-user2021-08-25T13:37:35+00:00 https://community.atlassian.com/forums/discussion/1786471/insight-documention2021-08-25T12:07:43+00:00 https://community.atlassian.com/forums/discussion/1782257/why-do-i-get-duplicate-customers-users-in-projects2021-08-25T11:35:11+00:00 https://community.atlassian.com/forums/discussion/1786243/unable-to-customize-workflow-statuses-for-a-request-type2021-08-25T11:31:33+00:00 https://community.atlassian.com/forums/discussion/1502389/customer-cant-see-organization-member-s-tickets2021-08-25T11:04:45+00:00 https://community.atlassian.com/forums/discussion/1784245/not-able-to-locate-existing-automation-rules2021-08-25T09:36:47+00:00 https://community.atlassian.com/forums/discussion/1786371/scheduled-trigger2021-08-25T07:21:42+00:00 https://community.atlassian.com/forums/discussion/1785194/change-management-questions2021-08-25T07:11:03+00:00 https://community.atlassian.com/forums/discussion/1786383/when-testing-my-mail-handler-i-get-these-errors-oauth-token-not-defined2021-08-25T07:08:18+00:00 https://community.atlassian.com/forums/discussion/1786277/example-or-sample-sets-of-request-types-or-categories-for-a-regular-it-department2021-08-25T05:07:51+00:00 https://community.atlassian.com/forums/discussion/1786076/is-it-possible-to-have-a-board-for-a-jsm-project2021-08-24T21:44:02+00:00 https://community.atlassian.com/forums/discussion/1786051/how-to-see-which-users-are-licensed-by-jira-service-management2021-08-24T20:12:27+00:00 https://community.atlassian.com/forums/discussion/1784656/chamados-duplicados-apos-resposta2021-08-24T19:57:01+00:00 https://community.atlassian.com/forums/discussion/1783719/how-do-i-change-the-sender-name-of-an-email-notification-when-i-add-a-comment-to-a-request2021-08-24T19:33:40+00:00 https://community.atlassian.com/forums/discussion/1785826/how-can-i-integrate-elastic-with-jira2021-08-24T19:10:21+00:00 https://community.atlassian.com/forums/discussion/1784799/workload-balancing-is-assigning-to-a-single-user-no-matter-how-many-issues-they-currently-have2021-08-24T18:21:16+00:00 https://community.atlassian.com/forums/discussion/1785931/how-can-i-set-the-request-type-when-creating-an-issue-using-power-automate2021-08-24T18:20:37+00:00 https://community.atlassian.com/forums/discussion/1778753/how-do-i-customize-service-desk-login-page2021-08-24T18:18:27+00:00 https://community.atlassian.com/forums/discussion/1775989/how-can-i-get-an-task-created-through-automation-to-email-the-customer2021-08-24T18:00:15+00:00 https://community.atlassian.com/forums/discussion/1769777/create-new-instance-and-new-domain2021-08-24T17:16:51+00:00 https://community.atlassian.com/forums/discussion/1776572/copy-comments-from-sub-tasks-to-parent-via-sil2021-08-24T16:44:50+00:00 https://community.atlassian.com/forums/discussion/1785781/connecting-custom-email-accounts-from-anything-on-a-catchall2021-08-24T16:30:21+00:00 https://community.atlassian.com/forums/discussion/1785818/stop-assigining-licenses-to-users-not-in-two-domains2021-08-24T16:23:07+00:00 https://community.atlassian.com/forums/discussion/1785723/adding-non-licensed-users-as-a-team-member2021-08-24T16:21:27+00:00 https://community.atlassian.com/forums/discussion/1784627/question-about-my-dashboard2021-08-24T16:17:32+00:00 https://community.atlassian.com/forums/discussion/1785160/migrating-from-teamwork-desk2021-08-24T15:42:10+00:00 https://community.atlassian.com/forums/discussion/1782224/automation-for-jira-cloud-and-application-links2021-08-24T14:23:08+00:00 https://community.atlassian.com/forums/discussion/1775296/in-automation-how-can-i-check-to-see-if-a-proforma-form-is-attached2021-08-24T13:29:21+00:00 https://community.atlassian.com/forums/discussion/1547034/difference-between-notifications-and-customer-notifications2021-08-24T13:23:53+00:00 https://community.atlassian.com/forums/discussion/1785542/set-a-jira-custom-field-with-the-attribute-value-from-a-selected-object2021-08-24T13:24:42+00:00 https://community.atlassian.com/forums/discussion/1532257/how-to-automate-creation-of-major-incidents-from-customer-reported-tickets2021-08-24T13:00:26+00:00 https://community.atlassian.com/forums/discussion/1785455/auto-approve-when-comment-contains-approve2021-08-24T12:14:39+00:00 https://community.atlassian.com/forums/discussion/1785424/live-chat2021-08-24T12:06:50+00:00 https://community.atlassian.com/forums/discussion/1785386/different-priority-support-ticket-system2021-08-24T11:48:40+00:00 https://community.atlassian.com/forums/discussion/1037650/post-mortem-incident-management-template-or-macro-in-confluence2021-08-24T11:48:21+00:00 https://community.atlassian.com/forums/discussion/1785411/can-users-communicate-anonymously-via-a-project2021-08-24T11:31:23+00:00 https://community.atlassian.com/forums/discussion/1785364/how-to-integrate-users-authorisation-in-to-get-access-to-service-desk2021-08-24T15:07:47+00:00 https://community.atlassian.com/forums/discussion/1542439/set-a-jira-custom-field-with-the-attribute-value-from-a-selected-object-condition2021-08-24T10:17:45+00:00 https://community.atlassian.com/forums/discussion/1779602/filter-on-field-organizations-with-operator-contains2021-08-24T09:01:27+00:00 https://community.atlassian.com/forums/discussion/1785077/insight-import-how-can-i-reference-objects-across-different-schemas2021-08-24T04:32:18+00:00 https://community.atlassian.com/forums/discussion/1784274/how-can-i-forward-an-attachment-from-a-request-to-an-email2021-08-23T22:38:08+00:00 https://community.atlassian.com/forums/discussion/1783380/how-to-associate-a-workflow-with-a-queue2021-08-23T22:15:29+00:00 https://community.atlassian.com/forums/discussion/1779987/request-type-issue2021-08-23T20:22:32+00:00 https://community.atlassian.com/forums/discussion/1783855/boton-attach2021-08-23T20:13:23+00:00 https://community.atlassian.com/forums/discussion/1784724/trigger-event-to-happen-with-specific-component2021-08-23T20:04:59+00:00 https://community.atlassian.com/forums/discussion/992681/how-to-change-default-for-share-with-field2021-08-23T15:09:28+00:00 https://community.atlassian.com/forums/discussion/1784509/es-posible-guardar-en-una-campo-o-variable-en-el-caso-de-cambiar-agente2021-08-23T15:00:51+00:00 https://community.atlassian.com/forums/discussion/1783482/populate-field-on-request-form-based-on-selections2021-08-23T14:35:43+00:00 https://community.atlassian.com/forums/discussion/1784464/como-enlazar-a-un-tipo-especifico-de-incidencia-cuando-se-solicita-soporte-mediante-el-correo2021-08-23T14:33:48+00:00 https://community.atlassian.com/forums/discussion/1783233/update-reporter-email2021-08-23T14:07:05+00:00 https://community.atlassian.com/forums/discussion/1783822/place-affected-services-as-a-mandatory-field2021-08-23T14:05:23+00:00 https://community.atlassian.com/forums/discussion/1779042/resolution-i-am-not-seeing-post-functions-to-add-resoltuions2021-08-23T13:33:26+00:00 https://community.atlassian.com/forums/discussion/1784240/how-to-export-and-import-certain-project2021-08-23T13:21:02+00:00 https://community.atlassian.com/forums/discussion/1784188/permission-things2021-08-23T12:50:11+00:00 https://community.atlassian.com/forums/discussion/1784058/email-request-not-working2021-08-23T10:19:46+00:00 https://community.atlassian.com/forums/discussion/1783976/does-the-sla-breach-stick2021-08-23T10:08:36+00:00 https://community.atlassian.com/forums/discussion/1784053/issue-type-scheme-edit2021-08-23T07:59:59+00:00 https://community.atlassian.com/forums/discussion/1404694/the-alert-user-option-is-missing-from-automation-for-jira-cannot-mention2021-08-23T07:41:43+00:00 https://community.atlassian.com/forums/discussion/1783831/sla-is-not-displayed2021-08-23T07:02:56+00:00 https://community.atlassian.com/forums/discussion/1783739/give-permission-to-all-projects-to-administrator-users2021-08-23T06:58:18+00:00 https://community.atlassian.com/forums/discussion/1782339/how-can-i-is-it-possible-to-copy-an-employee-on-all-service-ticket-emails2021-08-23T01:03:27+00:00 https://community.atlassian.com/forums/discussion/1783247/will-jql-advanced-search-form-count-fields-for-proforma-be-available-for-data-center-instances2021-08-23T00:50:32+00:00 https://community.atlassian.com/forums/discussion/1779138/about-customers-and-organizations2021-08-22T20:05:09+00:00 https://community.atlassian.com/forums/discussion/1783806/can-i-have-2-sets-of-license2021-08-22T13:44:47+00:00 https://community.atlassian.com/forums/discussion/1783091/adding-a-column-with-a-visual-indicator-to-detect-changes-on-a-ticket2021-08-21T14:00:02+00:00 https://community.atlassian.com/forums/discussion/1781133/cannot-create-a-functioning-average-resolution-time-report2021-08-21T13:10:39+00:00 https://community.atlassian.com/forums/discussion/1783603/move-customer-to-new-project2021-08-21T10:20:14+00:00 https://community.atlassian.com/forums/discussion/1782402/follow-up-on-chart-by-weekly-status2021-08-21T03:51:40+00:00 https://community.atlassian.com/forums/discussion/1781343/read-only-multi-select-field-for-agents2021-08-20T19:44:03+00:00 https://community.atlassian.com/forums/discussion/1783289/add-resolution-reasons-to-resolution-drop-down-list2021-08-20T18:42:00+00:00 https://community.atlassian.com/forums/discussion/1780350/template-dropdown-list-to-answer-a-ticket2021-08-20T18:18:19+00:00 https://community.atlassian.com/forums/discussion/1783290/reporting-question2021-08-20T16:32:06+00:00 https://community.atlassian.com/forums/discussion/1783179/completed-change-requests-showing-up-as-open-requests-in-portal2021-08-20T15:01:38+00:00 https://community.atlassian.com/forums/discussion/688057/can-i-filter-by-organization2021-08-20T15:00:01+00:00 https://community.atlassian.com/forums/discussion/1783054/api-3-search-page-navigation2021-08-20T13:08:40+00:00 https://community.atlassian.com/forums/discussion/1781774/im-having-a-problem-with-the-mail-configuration-how-can-i-solve-this-can-you-help-me2021-08-20T10:51:30+00:00 https://community.atlassian.com/forums/discussion/1782796/how-can-i-delete-a-service-desk-external-user2021-08-20T10:01:49+00:00 https://community.atlassian.com/forums/discussion/1782226/fields-what-happens-if-i-remove-priority2021-08-20T09:37:46+00:00 https://community.atlassian.com/forums/discussion/1781626/automation-advanced-compare-conditions-for-issue-creation-time2021-08-20T06:22:48+00:00 https://community.atlassian.com/forums/discussion/1777011/edit-a-workflow-status2021-08-20T03:44:08+00:00 https://community.atlassian.com/forums/discussion/1781541/linking-issue-in-if-statement2021-08-19T22:35:29+00:00 https://community.atlassian.com/forums/discussion/1781454/eliminar-el-texto-que-aparece-en-campo-insight2021-08-19T22:16:39+00:00 https://community.atlassian.com/forums/discussion/1774489/how-to-limit-the-dropdown-options-when-transitioning-an-issue-type2021-08-19T22:07:25+00:00 https://community.atlassian.com/forums/discussion/1782473/last-x-issues-created-jql2021-08-19T21:01:37+00:00 https://community.atlassian.com/forums/discussion/1782258/changing-a-status-when-customer-comment-added2021-08-19T20:23:40+00:00 https://community.atlassian.com/forums/discussion/1781933/extracting-specific-info-from-a-comment2021-08-19T18:36:57+00:00 https://community.atlassian.com/forums/discussion/1461777/can-currentuser-and-memberof-functions-be-used-together-in-jql2021-08-19T18:06:09+00:00 https://community.atlassian.com/forums/discussion/1782082/can-one-place-a-limit-via-the-portal-on-customers-who-abuse-the-service2021-08-19T14:06:45+00:00 https://community.atlassian.com/forums/discussion/1782101/language2021-08-19T14:04:26+00:00 https://community.atlassian.com/forums/discussion/1781946/ira-sd-to-cleanup-the-ticket-data-in-jira-database2021-08-19T13:01:28+00:00 https://community.atlassian.com/forums/discussion/1781997/ticket-workflow-issue2021-08-19T12:30:17+00:00 https://community.atlassian.com/forums/discussion/1781957/change-calendar-on-a-no-it-service-management2021-08-19T11:36:41+00:00 https://community.atlassian.com/forums/discussion/1781815/automation-rule-set-for-assignment-group-to-receive-email-when-ticket-assinged-is-not-working2021-08-19T11:29:22+00:00 https://community.atlassian.com/forums/discussion/1781743/how-to-remove-org-site-admin-user2021-08-19T11:07:36+00:00 https://community.atlassian.com/forums/discussion/1699875/migrate-insight-custom-fields2021-08-19T09:03:09+00:00 https://community.atlassian.com/forums/discussion/1778357/jira-email-notifications-too-many-links-within-the-email-notifications2021-08-19T08:10:13+00:00 https://community.atlassian.com/forums/discussion/1781659/does-jira-automation-provide-a-way-to-export-send-a-csv-or-json-file-when-closing-an-issue2021-08-19T04:07:18+00:00 https://community.atlassian.com/forums/discussion/892104/display-articles-on-customer-portal-on-service-desk-cloud2021-08-19T00:42:45+00:00 https://community.atlassian.com/forums/discussion/1781395/update-a-custom-field-when-other-custom-fields-are-changed2021-08-18T20:35:12+00:00 https://community.atlassian.com/forums/discussion/1781211/custom-field-not-empty-automation-fail2021-08-18T19:02:06+00:00 https://community.atlassian.com/forums/discussion/658051/service-desk-portal-search-does-not-find-obvious-request-types2021-08-18T18:57:51+00:00 https://community.atlassian.com/forums/discussion/1778623/can-i-modify-the-entities-xml-file2021-08-18T18:56:29+00:00 https://community.atlassian.com/forums/discussion/1781288/how-can-users-view-each-others-jsd-requests-in-the-customer-portal2021-08-18T18:05:57+00:00 https://community.atlassian.com/forums/discussion/1781094/different-priorities-per-service-desk2021-08-18T15:37:43+00:00 https://community.atlassian.com/forums/discussion/1738046/service-desk-api-resulting-in-401-for-customers2021-08-18T14:57:37+00:00 https://community.atlassian.com/forums/discussion/1780655/slas-not-accurate2021-08-18T14:15:39+00:00 https://community.atlassian.com/forums/discussion/1717089/changing-sub-tasks-for-employee-requests-new-hires-terminations2021-08-18T13:52:58+00:00 https://community.atlassian.com/forums/discussion/1780742/change-information-in-approval-box2021-08-18T11:08:46+00:00 https://community.atlassian.com/forums/discussion/1780780/identify-which-filters-and-dashboards-are-using-a-field2021-08-18T10:59:24+00:00 https://community.atlassian.com/forums/discussion/1780611/after-exceeding-the-10-users-have-been-making-the-payments-but-would-like-to-cut-down2021-08-18T10:31:50+00:00 https://community.atlassian.com/forums/discussion/1726207/assignable-user-another-list2021-08-18T10:00:35+00:00 https://community.atlassian.com/forums/discussion/1780453/is-there-anyway-to-make-the-wider-popup-when-editing-the-activity2021-08-18T09:45:44+00:00 https://community.atlassian.com/forums/discussion/1780686/does-anyone-have-experience-with-email-handler-for-jsm2021-08-18T09:42:33+00:00 https://community.atlassian.com/forums/discussion/1780574/automation-in-sub-task2021-08-18T09:11:48+00:00 https://community.atlassian.com/forums/discussion/1779191/how-can-i-integrate-a-telephone-directory-of-my-users2021-08-18T07:30:00+00:00 https://community.atlassian.com/forums/discussion/1778401/how-to-add-member-to-change-advisory-board-with-out-the-jsm-license2021-08-18T04:17:22+00:00 https://community.atlassian.com/forums/discussion/1780400/can-i-create-a-project-with-no-portal-but-with-email2021-08-17T23:47:57+00:00 https://community.atlassian.com/forums/discussion/1697924/request-type-not-showing-on-screen-called-during-transition2021-08-17T20:59:50+00:00 https://community.atlassian.com/forums/discussion/1780291/i-need-to-change-the-organization-and-website-administrator-because-he-doesnt-work-here-anymore2021-08-17T20:40:49+00:00 https://community.atlassian.com/forums/discussion/1778124/portal-announcment-character-limit2021-08-17T19:52:02+00:00 https://community.atlassian.com/forums/discussion/1780108/como-filtrar-los-reportes-de-agentes-que-se-han-reasignado-de-otro-agente2021-08-17T18:00:10+00:00 https://community.atlassian.com/forums/discussion/1779898/chancing-sla-conditions2021-08-17T17:32:12+00:00 https://community.atlassian.com/forums/discussion/1778536/customers-and-slack2021-08-17T17:17:16+00:00 https://community.atlassian.com/forums/discussion/1771213/como-se-puede-filtrar-por-los-agentes-usuario-asignado-en-los-reportes-de-jsm2021-08-17T17:07:00+00:00 https://community.atlassian.com/forums/discussion/1772900/requests-not-showing-on-reports2021-08-17T16:40:38+00:00 https://community.atlassian.com/forums/discussion/1774102/include-insight-custom-fields-in-customer-notifications2021-08-17T16:23:21+00:00 https://community.atlassian.com/forums/discussion/1776406/how-to-edit-filter-by-query-to-hide-cancelled-ticket-status2021-08-17T15:46:09+00:00 https://community.atlassian.com/forums/discussion/1777231/limit-on-number-of-request-types2021-08-17T12:11:08+00:00 https://community.atlassian.com/forums/discussion/1775903/how-to-copy-clone-custom-field-from-service-desk-to-kanban-board2021-08-17T09:18:06+00:00 https://community.atlassian.com/forums/discussion/1779425/how-to-get-queues-counters-through-rest-api2021-08-17T08:28:56+00:00 https://community.atlassian.com/forums/discussion/1778290/how-to-sync-insight-discovery-result-to-jira-service-management2021-08-16T22:56:38+00:00 https://community.atlassian.com/forums/discussion/1375371/automation-rule-based-upon-comment-contains-phrase2021-08-16T22:47:50+00:00 https://community.atlassian.com/forums/discussion/1504073/employee-manager-field-not-working2021-08-16T22:14:02+00:00 https://community.atlassian.com/forums/discussion/1566938/insight-hr-object-based-on-jira-group2021-08-16T21:43:49+00:00 https://community.atlassian.com/forums/discussion/1779204/is-it-possible-to-have-insight-schema-show-in-the-insight-dropdown2021-08-16T21:34:58+00:00 https://community.atlassian.com/forums/discussion/1779186/best-way-to-manage-assets2021-08-16T21:12:32+00:00 https://community.atlassian.com/forums/discussion/1779121/legacy-automation-going-away-8-30-21-what-will-happen-to-my-rules2021-08-16T21:06:32+00:00 https://community.atlassian.com/forums/discussion/1773946/specific-user-can-react-and-see-ticket-from-a-user-that-is-part-of-a-group2021-08-16T21:05:08+00:00 https://community.atlassian.com/forums/discussion/1778993/i-need-to-assign-a-new-jira-admin2021-08-16T17:06:42+00:00 https://community.atlassian.com/forums/discussion/1777702/is-there-any-instruction-in-jql-for-manage-day-labor-calendar2021-08-16T16:49:36+00:00 https://community.atlassian.com/forums/discussion/1772923/i-keep-losing-pictures-after-i-upgrade-jira2021-08-16T14:59:55+00:00 https://community.atlassian.com/forums/discussion/1755067/email-notification-from-customers2021-08-16T13:26:59+00:00 https://community.atlassian.com/forums/discussion/1775252/new-automation-is-not-available2021-08-16T13:03:32+00:00 https://community.atlassian.com/forums/discussion/1778568/how-to-assign-specific-field-s-to-an-organization2021-08-16T12:40:10+00:00 https://community.atlassian.com/forums/discussion/1778258/jql-for-the-total-ticket-of-yesterday2021-08-16T08:54:18+00:00 https://community.atlassian.com/forums/discussion/1741869/options-to-choose-pages-when-creating-an-article-linked-to-an-issue-in-jira-service-desk-management2021-08-16T08:07:37+00:00 https://community.atlassian.com/forums/discussion/1773360/scriptrunner-dynamic-select-not-working-for-portal-forms-and-project-create-issue-screens2021-08-16T07:17:42+00:00 https://community.atlassian.com/forums/discussion/1777720/scriptrunner-how-can-i-restrict-select-list-values-on-transition-screen-particular-status2021-08-16T07:16:40+00:00 https://community.atlassian.com/forums/discussion/1778276/notify-customers-on-public-holidays2021-08-16T06:26:55+00:00 https://community.atlassian.com/forums/discussion/1384726/when-creating-a-child-issue-from-an-issue-what-automation-trigger-would-i-use2021-08-16T05:50:15+00:00 https://community.atlassian.com/forums/discussion/1765274/transitioning-from-pending-support-to-pending-customer-but-its-throwing-same-error2021-08-16T05:08:04+00:00 https://community.atlassian.com/forums/discussion/1776966/jira-service-desk-multiple-approver2021-08-16T00:52:40+00:00 https://community.atlassian.com/forums/discussion/1777211/allow-users-to-override-each-other-in-opsgenie2021-08-15T22:17:04+00:00 https://community.atlassian.com/forums/discussion/1778181/how-do-you-create-a-sla-for-updates2021-08-15T21:22:37+00:00 https://community.atlassian.com/forums/discussion/1777813/advance-jql2021-08-15T19:54:27+00:00 https://community.atlassian.com/forums/discussion/1777910/scriptrunner-how-to-restrict-resolution-values-based-on-select-cf-value2021-08-15T12:39:15+00:00 https://community.atlassian.com/forums/discussion/1764598/jsm-as-a-solution-for-tracking-client-issues2021-08-15T11:44:22+00:00 https://community.atlassian.com/forums/discussion/1776955/read-only-user-service-desk2021-08-15T11:24:38+00:00 https://community.atlassian.com/forums/discussion/1765793/order-by-multiple-fields-in-insight2021-08-15T07:55:50+00:00 https://community.atlassian.com/forums/discussion/1777941/how-can-i-add-domen2021-08-15T07:53:04+00:00 https://community.atlassian.com/forums/discussion/1777761/field-configuration2021-08-14T17:01:30+00:00 https://community.atlassian.com/forums/discussion/1777595/creating-a-smart-value-in-the-from-field-of-an-incoming-jsm-email2021-08-14T09:27:41+00:00 https://community.atlassian.com/forums/discussion/578465/dependent-fields-in-jiraservicedesk2021-08-14T06:20:14+00:00 https://community.atlassian.com/forums/discussion/1018252/how-to-create-multiple-jira-servicedesk-requests-at-once2021-08-13T22:53:09+00:00 https://community.atlassian.com/forums/discussion/1772860/document-for-user-asset-release-acceptance2021-08-13T21:44:53+00:00 https://community.atlassian.com/forums/discussion/1381730/why-my-customer-is-not-receiving-notifications-when-a-new-ticket-is-created2021-08-13T20:54:03+00:00 https://community.atlassian.com/forums/discussion/1777608/cambio-de-nombre-agentes2021-08-13T20:47:18+00:00 https://community.atlassian.com/forums/discussion/1775481/users-not-appearing-in-the-share-user-picker-drop-down2021-08-13T20:16:45+00:00 https://community.atlassian.com/forums/discussion/1775646/in-help-center-portal-can-we-manage-columns2021-08-13T19:38:40+00:00 https://community.atlassian.com/forums/discussion/1775144/connect-jsm-to-onsite-jira-project-software2021-08-13T18:22:36+00:00 https://community.atlassian.com/forums/discussion/1777366/newbie-having-trouble-with-organization2021-08-13T16:29:13+00:00 https://community.atlassian.com/forums/discussion/1776925/show-updated-tickets-in-queue-view2021-08-13T15:23:57+00:00 https://community.atlassian.com/forums/discussion/1777321/how-report-issues-starred-marked-as-favorite-on-jira2021-08-13T15:08:28+00:00 https://community.atlassian.com/forums/discussion/1548475/email-used-by-jira-after-having-moved-the-issue-to-another-project2021-08-13T14:37:22+00:00 https://community.atlassian.com/forums/discussion/1777229/what-happens-after-you-claim-a-jira-account-and-start-managing-it2021-08-13T14:22:38+00:00 https://community.atlassian.com/forums/discussion/1777249/cant-get-user-reporter-to-work2021-08-13T14:07:49+00:00 https://community.atlassian.com/forums/discussion/1777195/can-i-embed-a-document2021-08-13T13:34:36+00:00 https://community.atlassian.com/forums/discussion/1777187/how-to-set-up-incoming-mail-in-jira-cloud-using-the-default-cloud-mail-server2021-08-13T13:32:35+00:00 https://community.atlassian.com/forums/discussion/1777210/naming-convention-for-docker-images2021-08-13T13:13:49+00:00 https://community.atlassian.com/forums/discussion/1773170/alter-priority2021-08-13T11:59:47+00:00 https://community.atlassian.com/forums/discussion/1776761/configure-different-themes-within-customer-portal2021-08-13T10:03:11+00:00 https://community.atlassian.com/forums/discussion/1776982/jira-service-management-cloud-okta-integration2021-08-13T09:13:14+00:00 https://community.atlassian.com/forums/discussion/969697/subscription-to-a-knowledge-base-article2021-08-13T08:40:01+00:00 https://community.atlassian.com/forums/discussion/1773866/which-automation-affect-particular-ticket2021-08-13T08:32:55+00:00 https://community.atlassian.com/forums/discussion/1776098/can-i-duplicate-a-component-in-an-automation-rule2021-08-13T06:48:46+00:00 https://community.atlassian.com/forums/discussion/1770624/aprobadores-que-sean-usuarios-finales-y-que-no-sean-agentes2021-08-13T05:16:14+00:00 https://community.atlassian.com/forums/discussion/1238808/email-processing-creates-tickets-with-incorrect-reporter-email2021-08-13T03:02:37+00:00 https://community.atlassian.com/forums/discussion/1776508/how-to-edit-issue-pages-with-radial-buttons2021-08-12T22:10:23+00:00 https://community.atlassian.com/forums/discussion/1776213/jsm-service-request-approvals2021-08-12T21:11:05+00:00 https://community.atlassian.com/forums/discussion/1776331/smart-values-comments-and-automation2021-08-12T18:33:22+00:00 https://community.atlassian.com/forums/discussion/1775330/can-the-customer-portal-more-prominently-display-the-resolution-field2021-08-12T18:25:29+00:00 https://community.atlassian.com/forums/discussion/1775280/update-subject-of-email-after-issue-is-created-in-email-requests2021-08-12T17:47:49+00:00 https://community.atlassian.com/forums/discussion/1775920/assigning-multiple-users-in-insight2021-08-12T17:40:28+00:00 https://community.atlassian.com/forums/discussion/1579924/difference-between-deleting-customer-per-project-versus-revoke-access2021-08-12T17:08:23+00:00 https://community.atlassian.com/forums/discussion/1774949/allow-the-customer-to-respond-with-yes-or-no-in-a-comment-sent-by-email2021-08-12T16:53:17+00:00 https://community.atlassian.com/forums/discussion/1776095/can-unauthorised-changes-be-identified-if-you-are-using-jira-service-desk2021-08-12T16:46:33+00:00 https://community.atlassian.com/forums/discussion/1746406/moving-to-jira-service-management2021-08-12T16:32:42+00:00 https://community.atlassian.com/forums/discussion/1633288/notifications-for-resolved-tickets2021-08-12T14:50:44+00:00 https://community.atlassian.com/forums/discussion/1542862/automation-rules-are-aborting2021-08-12T14:24:36+00:00 https://community.atlassian.com/forums/discussion/1774217/emails-w-same-subject-not-creating-new-issues-in-jsm2021-08-12T14:06:33+00:00 https://community.atlassian.com/forums/discussion/1713971/is-it-posible-to-see-dashboards-if-the-user-has-not-licence-of-service-management2021-08-12T14:00:31+00:00 https://community.atlassian.com/forums/discussion/1769950/we-dont-receive-the-tickets-from-an-especific-email2021-08-12T13:59:43+00:00 https://community.atlassian.com/forums/discussion/1554625/disable-customer-notification-when-issue-change-status2021-08-12T13:09:53+00:00 https://community.atlassian.com/forums/discussion/1776005/can-we-link-a-jira-service-management-board-to-an-existing-jira-development-board2021-08-12T12:56:08+00:00 https://community.atlassian.com/forums/discussion/1774108/there-is-no-option-to-backup-elements-connect2021-08-12T09:19:22+00:00 https://community.atlassian.com/forums/discussion/1774417/how-do-i-add-multiple-organizations-using-rest-api2021-08-12T08:21:21+00:00 https://community.atlassian.com/forums/discussion/1771221/%E9%82%AE%E4%BB%B6%E8%AE%BE%E7%BD%AE%E9%97%AE%E9%A2%982021-08-12T06:29:30+00:00 https://community.atlassian.com/forums/discussion/1142035/ticket-load-balancing-in-service-desk2021-08-12T00:24:56+00:00 https://community.atlassian.com/forums/discussion/1731411/cant-share-dashboards2021-08-11T21:52:55+00:00 https://community.atlassian.com/forums/discussion/1775305/customer-view-ticket-without-creating-account2021-08-11T21:41:55+00:00 https://community.atlassian.com/forums/discussion/1757043/sacar-un-informe-de-resueltos-vs-finalizados2021-08-11T19:54:05+00:00 https://community.atlassian.com/forums/discussion/1775228/can-i-modify-the-con-que-podemos-ayudarte-option2021-08-11T17:15:49+00:00 https://community.atlassian.com/forums/discussion/1775190/sync-between-service-management-and-project2021-08-11T16:31:03+00:00 https://community.atlassian.com/forums/discussion/1775116/configuring-request-type-to-assign-to-a-specific-project2021-08-11T16:00:12+00:00 https://community.atlassian.com/forums/discussion/1775115/custom-field-with-no-context-persistently-assigned-to-context-fields-section2021-08-11T15:31:27+00:00 https://community.atlassian.com/forums/discussion/1775100/jsm-for-our-internal-helpdesk2021-08-11T15:08:23+00:00 https://community.atlassian.com/forums/discussion/1775088/not-able-to-view-customer-profiles2021-08-11T15:02:05+00:00 https://community.atlassian.com/forums/discussion/1767019/having-issues-with-restricting-delete-issue-permission-to-particular-project-role-alone2021-08-11T12:48:01+00:00 https://community.atlassian.com/forums/discussion/1774854/sd-automation-to-slack-isnt-working2021-08-11T11:03:14+00:00 https://community.atlassian.com/forums/discussion/1774821/automation-kind-of-classical-issue-destination-status-could-not-be-resolved2021-08-11T10:17:07+00:00 https://community.atlassian.com/forums/discussion/1657577/large-text-splitted-in-multiple-lines2021-08-11T09:28:36+00:00 https://community.atlassian.com/forums/discussion/1771305/client-assignee2021-08-11T06:36:13+00:00 https://community.atlassian.com/forums/discussion/1774631/how-to-automate-state-change-for-parent-issues-when-linked-tasks-are-closed2021-08-11T05:56:40+00:00 https://community.atlassian.com/forums/discussion/1773661/adding-parent-issue-id-to-csv-issue-upload2021-08-11T04:05:38+00:00 https://community.atlassian.com/forums/discussion/1774561/how-do-i-add-required-field-to-be-answered-by-agent2021-08-11T03:59:17+00:00 https://community.atlassian.com/forums/discussion/1774568/powerscripts-attach-pdf-to-email2021-08-11T03:02:35+00:00 https://community.atlassian.com/forums/discussion/1774549/bulk-change-linking-to-parent-issue2021-08-11T02:22:48+00:00 https://community.atlassian.com/forums/discussion/1774456/how-do-i-delete-an-issue-type-from-the-admin-portal2021-08-10T23:25:30+00:00 https://community.atlassian.com/forums/discussion/1708515/how-do-i-schedule-an-insight-import-to-run-from-a-discovery-file2021-08-10T22:31:22+00:00 https://community.atlassian.com/forums/discussion/1774422/can-i-create-tickets-from-an-excel-file-or-a-csv-file2021-08-10T20:59:16+00:00 https://community.atlassian.com/forums/discussion/1373423/cant-create-next-gen-project2021-08-10T20:39:43+00:00 https://community.atlassian.com/forums/discussion/1774370/can-i-remove-options-from-the-help-center-e-g-suggest-new-feature2021-08-10T20:20:14+00:00 https://community.atlassian.com/forums/discussion/1774346/ticket-beschreibungstext-standardmaessig-immer-in-der-e-mail-benachrichtigung-darstellen2021-08-10T19:41:48+00:00 https://community.atlassian.com/forums/discussion/1774009/what-is-the-ux-for-a-removed-participant2021-08-10T14:51:12+00:00 https://community.atlassian.com/forums/discussion/1772855/problem-with-automation-moving-issues-from-service-management-project-to-new-software-project2021-08-10T12:53:14+00:00 https://community.atlassian.com/forums/discussion/1773829/error-norefreshtokenexception-420032021-08-10T12:04:19+00:00 https://community.atlassian.com/forums/discussion/1768118/create-a-dashboard-gadget-to-view-my-tickets-1000h2021-08-10T11:46:58+00:00 https://community.atlassian.com/forums/discussion/1761200/subtask-finding-parent-task-issue2021-08-10T11:41:41+00:00 https://community.atlassian.com/forums/discussion/1773630/assign-approval-on-particular-type-of-issues2021-08-10T09:26:27+00:00 https://community.atlassian.com/forums/discussion/1773656/adding-parent-issue-id-to-csv-issue-upload2021-08-10T09:10:15+00:00 https://community.atlassian.com/forums/discussion/1773513/emails-from-jira-from-jira-service-desk-are-still-spam2021-08-10T09:09:17+00:00 https://community.atlassian.com/forums/discussion/1769570/no-email-notification-for-a-single-user-when-creating-issues2021-08-10T08:42:22+00:00 https://community.atlassian.com/forums/discussion/1773009/cloning-a-jsm-ticket-sends-a-notification-to-the-customer2021-08-10T06:21:22+00:00 https://community.atlassian.com/forums/discussion/1773163/show-issues-for-manager-and-all-those-in-their-team2021-08-10T06:02:50+00:00 https://community.atlassian.com/forums/discussion/1769109/where-can-you-edit-the-value-for-customerfield-100512021-08-10T02:51:24+00:00 https://community.atlassian.com/forums/discussion/1773325/users-dropdown-list-for-assigning-a-ticket-immediately-disappears-after-clicking-on-it2021-08-09T22:52:47+00:00 https://community.atlassian.com/forums/discussion/1773169/is-there-a-place-or-course-on-jira-metrics-and-building-them-using-jql2021-08-09T20:15:51+00:00 https://community.atlassian.com/forums/discussion/1773125/can-i-assign-tickets-based-on-day-of-the-week2021-08-09T18:16:19+00:00 https://community.atlassian.com/forums/discussion/1771525/i-would-like-to-compare-the-number-of-days-of-two-fields2021-08-09T17:36:10+00:00 https://community.atlassian.com/forums/discussion/1773061/need-admin-access-to-jira-boards-whos-admin-lead-are-no-longer-at-the-company2021-08-09T17:29:48+00:00 https://community.atlassian.com/forums/discussion/1772881/add-externals-request-participants-in-a-created-ticket2021-08-09T17:17:26+00:00 https://community.atlassian.com/forums/discussion/1772928/customising-customer-group-name2021-08-09T16:27:37+00:00 https://community.atlassian.com/forums/discussion/1732351/how-to-access-a-confluence-knowledge-base-with-jsm2021-08-09T16:19:49+00:00 https://community.atlassian.com/forums/discussion/1742633/jira-query-for-time-to-resolution2021-08-09T16:00:52+00:00 https://community.atlassian.com/forums/discussion/843147/is-it-possible-to-customize-the-columns-in-the-list-of-opened-issues-seen-by-the-customer2021-08-09T15:18:08+00:00 https://community.atlassian.com/forums/discussion/1772841/how-can-a-user-of-a-project-view-list-of-ticket-and-filter-by-priority-highest-high-etc2021-08-09T13:56:27+00:00 https://community.atlassian.com/forums/discussion/1772812/show-formatting-bar-for-fields2021-08-09T13:31:48+00:00 https://community.atlassian.com/forums/discussion/1772725/is-it-possible-to-display-components-field-in-customer-portal2021-08-09T12:23:54+00:00 https://community.atlassian.com/forums/discussion/344365/mail-problem-rejected-the-message-was-rejected-because-it-is-auto-reply-mail2021-08-09T10:45:32+00:00 https://community.atlassian.com/forums/discussion/1772416/time-reports-and-bamboohr2021-08-09T08:16:07+00:00 https://community.atlassian.com/forums/discussion/1752223/jira-servicedesk-daily-report2021-08-09T06:47:29+00:00 https://community.atlassian.com/forums/discussion/1767505/issue-type-field-is-not-visible-after-an-issue-is-created-only-the-request-type2021-08-09T03:51:04+00:00 https://community.atlassian.com/forums/discussion/1772231/how-to-bulk-resolve-close-old-tickets2021-08-09T02:42:47+00:00 https://community.atlassian.com/forums/discussion/1758856/sub-tasks-do-not-show-up-with-affected-services-field2021-08-09T01:12:28+00:00 https://community.atlassian.com/forums/discussion/1769315/shared-with-and-watching-options-are-not-same2021-08-09T01:06:21+00:00 https://community.atlassian.com/forums/discussion/1643763/where-are-the-example-object-schemas2021-08-09T00:44:47+00:00 https://community.atlassian.com/forums/discussion/1772086/dostup-klienta-k-proektu2021-08-08T17:14:23+00:00 https://community.atlassian.com/forums/discussion/979412/how-can-i-automatically-close-the-incoming-tickets-based-on-the-issue-summary2021-08-08T14:23:59+00:00 https://community.atlassian.com/forums/discussion/1771854/about-request-types2021-08-08T13:35:11+00:00 https://community.atlassian.com/forums/discussion/1771536/how-to-monitor-errors-in-the-customer-email-channel2021-08-06T21:53:35+00:00 https://community.atlassian.com/forums/discussion/1761641/service-desk-does-not-receive-emails-when-mail-was-sent-on-behalf-of2021-08-06T20:18:18+00:00 https://community.atlassian.com/forums/discussion/1771406/project-admin-permissions2021-08-06T19:20:22+00:00 https://community.atlassian.com/forums/discussion/1769305/customize-your-help-center-fields-for-issue-type2021-08-06T18:42:52+00:00 https://community.atlassian.com/forums/discussion/1767282/is-it-possible-to-merge-user-directory-accounts2021-08-06T18:28:39+00:00 https://community.atlassian.com/forums/discussion/1769199/customer-cant-raise-the-ticket-through-portal2021-08-06T17:24:09+00:00 https://community.atlassian.com/forums/discussion/1769124/how-to-permanently-delete-customers2021-08-06T17:02:36+00:00 https://community.atlassian.com/forums/discussion/1764615/not-receiving-any-notifications-when-issue-is-created2021-08-06T15:56:31+00:00 https://community.atlassian.com/forums/discussion/1770848/i-want-to-pull-reassignments-to-a-group-through-jql-other2021-08-06T15:54:17+00:00 https://community.atlassian.com/forums/discussion/1756479/customizing-apparence-of-jira-service-desk-with-css2021-08-06T15:36:32+00:00 https://community.atlassian.com/forums/discussion/1771121/is-it-possible-to-clone-a-ticket-based-on-ticket-workflow-status-to-a-different-board-via-automation2021-08-06T14:55:41+00:00 https://community.atlassian.com/forums/discussion/1770352/customer-tag-colleagues-in-comments2021-08-06T14:52:32+00:00 https://community.atlassian.com/forums/discussion/1770180/how-to-create-an-automation-that-searches-for-multiple-criteria-in-a-summary-and-or-description2021-08-06T14:11:16+00:00 https://community.atlassian.com/forums/discussion/1769451/how-to-restrict-url-http-servicedesk-customer-user-signup-to-administrator-only2021-08-06T13:33:23+00:00 https://community.atlassian.com/forums/discussion/1770962/need-a-custom-field-single-pick-with-dynamically-populated-content-or-issue-picker2021-08-06T12:54:00+00:00 https://community.atlassian.com/forums/discussion/1771003/insight-objects-missing-after-restoring-backup2021-08-06T12:49:09+00:00 https://community.atlassian.com/forums/discussion/1770548/what-will-happen-to-other-project-in-jira-sm-if-one-reach-the-max-file-size-in-attachment2021-08-06T12:32:21+00:00 https://community.atlassian.com/forums/discussion/1766961/unregistered-customers-needs-tickets-notification-emails2021-08-06T12:05:22+00:00 https://community.atlassian.com/forums/discussion/1770889/remove-users-in-a-custom-field-from-a-group-jira-software2021-08-06T11:59:54+00:00 https://community.atlassian.com/forums/discussion/1770940/release-amanagement-in-service-desk2021-08-06T11:57:00+00:00 https://community.atlassian.com/forums/discussion/1770761/help-with-scheduling-reports-dashboards2021-08-06T11:48:59+00:00 https://community.atlassian.com/forums/discussion/1769621/know-where-a-request-originated-from2021-08-06T11:48:25+00:00 https://community.atlassian.com/forums/discussion/1669460/insight-custom-field-picker-only-retrieves-first-50-results2021-08-06T11:08:58+00:00 https://community.atlassian.com/forums/discussion/1770664/how-to-make-comments-on-issues-internal2021-08-06T10:35:18+00:00 https://community.atlassian.com/forums/discussion/1520844/customer-email-notification-changed-template-is-not-applied2021-08-06T09:25:54+00:00 https://community.atlassian.com/forums/discussion/1770754/how-to-add-advanced-filters-to-find-issues-not-created-in-the-last-90-days2021-08-06T09:11:37+00:00 https://community.atlassian.com/forums/discussion/1761554/automation-rule-create-2-issues-with-different-subtasks2021-08-06T07:35:39+00:00 https://community.atlassian.com/forums/discussion/1766912/ticket-through-mail-forward-is-not-working2021-08-06T07:09:05+00:00 https://community.atlassian.com/forums/discussion/1760374/jql-time-format-on-export2021-08-06T06:16:47+00:00 https://community.atlassian.com/forums/discussion/1768318/sending-a-notification-of-registration-of-a-request-to-clients2021-08-06T05:58:18+00:00 https://community.atlassian.com/forums/discussion/1769934/how-do-i-get-request-type-groups-to-display-on-the-left-side2021-08-06T05:28:00+00:00 https://community.atlassian.com/forums/discussion/1761194/can-developers-create-change-requests-from-jira-issues2021-08-06T03:35:57+00:00 https://community.atlassian.com/forums/discussion/1761512/ticket-creation-in-jira-customer-portal2021-08-06T03:26:19+00:00 https://community.atlassian.com/forums/discussion/1769174/is-atlassian-access-covers-the-jira-service-management-cloud2021-08-06T03:09:00+00:00 https://community.atlassian.com/forums/discussion/1760893/we-use-shareplus-in-jira-service-desk-the-compatability-is-only-listed-for-jira-software2021-08-06T00:03:22+00:00 https://community.atlassian.com/forums/discussion/1769609/how-to-set-date-via-api2021-08-05T23:57:40+00:00 https://community.atlassian.com/forums/discussion/1760686/automate-custom-field-checkbox-based-on-group-membership2021-08-05T21:17:26+00:00 https://community.atlassian.com/forums/discussion/1769394/hide-people-and-app-from-service-desk-cloud2021-08-05T21:06:26+00:00 https://community.atlassian.com/forums/discussion/1769857/how-to-extract-sla-information-from-jira-service-desk2021-08-05T19:46:46+00:00 https://community.atlassian.com/forums/discussion/1770089/i-have-a-request-type-created-under-a-project-that-is-not-showing2021-08-05T19:04:55+00:00 https://community.atlassian.com/forums/discussion/1770113/whats-the-best-way-to-have-a-permanent-message-displayed-in-jsm-portal2021-08-05T18:34:59+00:00 https://community.atlassian.com/forums/discussion/1770031/how-can-i-share-customers-between-projects2021-08-05T17:44:09+00:00 https://community.atlassian.com/forums/discussion/1769894/need-help-we-are-new-to-this-and-need-help-understanding-how-to-start2021-08-05T17:32:54+00:00 https://community.atlassian.com/forums/discussion/963610/mailserver-connection-for-mail-inquiries-jira-helpdesk2021-08-05T16:51:54+00:00 https://community.atlassian.com/forums/discussion/1769901/unable-to-view-detail-in-some-issues-via-the-portal-post-migration-to-cloud2021-08-05T16:42:11+00:00 https://community.atlassian.com/forums/discussion/1769727/custom-field-user-picker-single-not-showing-on-screen2021-08-05T16:37:17+00:00 https://community.atlassian.com/forums/discussion/1769219/request-participant-cannot-add-public-comment-or-change-status2021-08-05T15:05:05+00:00 https://community.atlassian.com/forums/discussion/1768089/i-need-to-find-out-the-customer-id-by-email-and-add-it-to-the-request-participants2021-08-05T14:43:07+00:00 https://community.atlassian.com/forums/discussion/1769686/customer-comments-on-closed-ticket-via-email-update-status2021-08-05T14:41:20+00:00 https://community.atlassian.com/forums/discussion/1768163/which-service-desk-project-template-to-use2021-08-05T11:01:14+00:00 https://community.atlassian.com/forums/discussion/1760189/create-another-checkbox-how-is-it-configured-and-how-we-can-change-it2021-08-05T08:42:59+00:00 https://community.atlassian.com/forums/discussion/1689900/reporter-shows-undefined-anonymous-in-service-mgmt-portal-issues2021-08-05T08:07:26+00:00 https://community.atlassian.com/forums/discussion/1769254/pick-time-stamp-through-post-functions2021-08-05T07:35:06+00:00 https://community.atlassian.com/forums/discussion/1767832/jira-is-not-treating-tickets-with-status-canceled-closed-or-resolved-as-closed-tickets2021-08-05T07:16:51+00:00 https://community.atlassian.com/forums/discussion/1766300/how-to-show-an-average-on-jira-dashboard2021-08-05T01:53:49+00:00 https://community.atlassian.com/forums/discussion/1769112/can-jsm-cloud-use-saml-single-sign-on-from-ad-as-well-as-the-atlassian-identity-management2021-08-05T01:49:08+00:00 https://community.atlassian.com/forums/discussion/1769073/restrict-users-to-internal-comments-only2021-08-05T01:15:54+00:00 https://community.atlassian.com/forums/discussion/1767360/my-jira-email-is-not-being-received-or-creating-a-queue-any-ideas2021-08-04T22:39:12+00:00 https://community.atlassian.com/forums/discussion/1768803/we-need-the-sender-that-sends-an-update-to-the-client-to-be-default2021-08-04T22:07:49+00:00 https://community.atlassian.com/forums/discussion/1767356/when-i-import-data-from-cvs-it-appear-on-detail-section-instead-on-the-body2021-08-04T21:43:39+00:00 https://community.atlassian.com/forums/discussion/1758769/migration-from-jira-software-project-to-service-management-setting-up-customers2021-08-04T20:36:50+00:00 https://community.atlassian.com/forums/discussion/1768811/i-cannot-add-an-organization2021-08-04T20:35:31+00:00 https://community.atlassian.com/forums/discussion/1558501/jira-service-desk-connect-a-custom-email-account-cannot-add2021-08-04T20:09:18+00:00 https://community.atlassian.com/forums/discussion/1768792/change-request-column-name-change2021-08-04T20:04:06+00:00 https://community.atlassian.com/forums/discussion/1768726/how-can-i-export-all-of-helpdesk-tickets-from-jira-cloud-based2021-08-04T19:40:58+00:00 https://community.atlassian.com/forums/discussion/1768681/auto-assign-issue-based-on-customers-company2021-08-04T19:32:18+00:00 https://community.atlassian.com/forums/discussion/1768688/adding-removing-a-customer2021-08-04T18:51:06+00:00 https://community.atlassian.com/forums/discussion/1768733/how-to-automate-an-emailed-request-to-change-a-field-based-on-requested-particants2021-08-04T18:31:57+00:00 https://community.atlassian.com/forums/discussion/1768728/updating-service-manager-writing-to-database2021-08-04T18:27:07+00:00 https://community.atlassian.com/forums/discussion/1768493/turn-off-email-notifications-for-issue-create-event2021-08-04T17:42:56+00:00 https://community.atlassian.com/forums/discussion/1768375/can-customers-tag-their-team-members2021-08-04T16:53:39+00:00 https://community.atlassian.com/forums/discussion/1767766/create-button-is-not-working-in-jira2021-08-04T15:33:16+00:00 https://community.atlassian.com/forums/discussion/1768250/need-to-use-regex-validation-on-scriptrunner-for-a-label-custom-field-validation2021-08-04T14:48:56+00:00 https://community.atlassian.com/forums/discussion/1768268/automate-at-ticket-creation-a-flag-to-mark-a-dozen-or-so-customers-orgs-tickets-as-a-specific-grou2021-08-04T13:44:55+00:00 https://community.atlassian.com/forums/discussion/1768313/need-suggestions-on-service-desk-customizations2021-08-04T13:37:14+00:00 https://community.atlassian.com/forums/discussion/1765826/how-to-limit-filling-a-multiple-choice-field-to-a-maximum-of-5-items-per-ticket-with-jmwe2021-08-04T11:40:53+00:00 https://community.atlassian.com/forums/discussion/1764541/problems-processing-e-mail-as-comments2021-08-04T10:51:02+00:00 https://community.atlassian.com/forums/discussion/1768076/show-labels-used-for-knowledge-base-search-via-helpdesk-on-a-confluence-page2021-08-04T10:41:38+00:00 https://community.atlassian.com/forums/discussion/1767107/help-needed-with-a-workflow-and-setting-up-approvals2021-08-04T09:57:26+00:00 https://community.atlassian.com/forums/discussion/1767922/trying-to-set-up-an-automation-rule-which-assigns-new-issues-to-agents-based-on-issue-type2021-08-04T09:17:55+00:00 https://community.atlassian.com/forums/discussion/1760285/how-to-add-participants-via-mail-handler2021-08-04T09:01:14+00:00 https://community.atlassian.com/forums/discussion/1763935/customer-leave-project-but-can-login2021-08-04T08:18:16+00:00 https://community.atlassian.com/forums/discussion/1636511/jira-service-management-disabled-after-installation2021-08-04T07:38:41+00:00 https://community.atlassian.com/forums/discussion/1767141/how-to-stop-jira-cloud-bulk-notification-email2021-08-04T07:25:52+00:00 https://community.atlassian.com/forums/discussion/1767819/download-for-service-management-installer-data-center2021-08-04T07:12:11+00:00 https://community.atlassian.com/forums/discussion/1767277/conectar-office-3652021-08-04T05:37:28+00:00 https://community.atlassian.com/forums/discussion/1766786/how-to-retrieve-attachments-of-an-issue-in-jira-service-management-to-share-point-with-powerautomate2021-08-04T05:31:26+00:00 https://community.atlassian.com/forums/discussion/1754689/email-and-portal-issues2021-08-04T02:49:03+00:00 https://community.atlassian.com/forums/discussion/1767636/metric-name-must-be-unique2021-08-04T02:38:48+00:00 https://community.atlassian.com/forums/discussion/1753336/how-to-best-create-a-workflow-for-new-web-development-requests-using-jira-and-confluence2021-08-03T23:51:25+00:00 https://community.atlassian.com/forums/discussion/1752466/jira-service-desk-fulltext-search-in-issues2021-08-03T23:08:34+00:00 https://community.atlassian.com/forums/discussion/1767509/screenshots-for-insight-asset-management2021-08-03T21:02:49+00:00 https://community.atlassian.com/forums/discussion/1767503/visualizacao-dos-tickets2021-08-03T20:53:39+00:00 https://community.atlassian.com/forums/discussion/1765926/how-do-i-stop-permission-error-pop-up2021-08-03T20:49:37+00:00 https://community.atlassian.com/forums/discussion/1765676/ajs-anonymous-id-ajs-group-id-cookies-are-insecure-cookies2021-08-03T20:37:40+00:00 https://community.atlassian.com/forums/discussion/1767461/invited-customer-to-jira-with-a-service-desk-customer-project-role-and-they-cannot-create-an-account2021-08-03T19:52:47+00:00 https://community.atlassian.com/forums/discussion/1766706/custom-field-depending-on-a-customer2021-08-03T19:51:40+00:00 https://community.atlassian.com/forums/discussion/1765655/servicedesk-customer-portal-request-reordering-of-columns-not-saving2021-08-03T18:10:43+00:00 https://community.atlassian.com/forums/discussion/1213541/how-to-restrict-users-appearing-in-reporter-field2021-08-03T17:34:28+00:00 https://community.atlassian.com/forums/discussion/1508601/user-picker-does-not-populate-for-servicedesk-customers2021-08-03T17:23:13+00:00 https://community.atlassian.com/forums/discussion/1764608/have-watchers-receive-issue-created-email2021-08-03T17:15:06+00:00 https://community.atlassian.com/forums/discussion/1765906/move-customer-from-one-organization-to-other-organization2021-08-03T17:08:55+00:00 https://community.atlassian.com/forums/discussion/1767224/jql-condition-not-working2021-08-03T16:20:51+00:00 https://community.atlassian.com/forums/discussion/1767183/can-new-automation-rule-overwrite-an-existing-automation-rule2021-08-03T16:10:20+00:00 https://community.atlassian.com/forums/discussion/1767196/admin-access-for-jira-atlassian-etc2021-08-03T16:05:52+00:00 https://community.atlassian.com/forums/discussion/1766889/salesforce-jira-integration-project-business-type2021-08-03T15:33:16+00:00 https://community.atlassian.com/forums/discussion/1766906/billing-confusion-in-jira-cloud2021-08-03T14:44:51+00:00 https://community.atlassian.com/forums/discussion/1765811/assign-category-to-the-article-failure2021-08-03T14:40:51+00:00 https://community.atlassian.com/forums/discussion/1766265/alerts-to-customer-when-add-coments-or-close-tickets2021-08-03T14:01:43+00:00 https://community.atlassian.com/forums/discussion/1766737/is-it-possible-to-pick-users-from-other-project-or-set-up-custome-view-for-som-users2021-08-03T13:51:02+00:00 https://community.atlassian.com/forums/discussion/1767001/display-of-same-image-in-comments2021-08-03T13:16:22+00:00 https://community.atlassian.com/forums/discussion/1766981/how-to-make-certain-requests-through-service-desks-only-visible-to-a-specific-group2021-08-03T13:15:04+00:00 https://community.atlassian.com/forums/discussion/1766928/how-to-see-the-list-of-lists-in-which-my-team-member-has-commented-but-he-is-not-assigned-that-tickt2021-08-03T12:27:17+00:00 https://community.atlassian.com/forums/discussion/1696853/closed-and-resolved-tickets-are-moving-back-to-in-progress-please-let-us-know-how-to-stop-this2021-08-03T12:24:55+00:00 https://community.atlassian.com/forums/discussion/1766844/how-to-fire-a-webhook-in-bulk2021-08-03T11:27:44+00:00 https://community.atlassian.com/forums/discussion/1764351/remove-approval-and-deny-option-in-service-desk-portal2021-08-03T10:55:58+00:00 https://community.atlassian.com/forums/discussion/1766679/modifying-sidebar-shortcuts2021-08-03T10:12:11+00:00 https://community.atlassian.com/forums/discussion/1604596/add-participants-from-cc-jira-cloud2021-08-03T10:05:53+00:00 https://community.atlassian.com/forums/discussion/1766400/customer-notifications-from-jira-to-customers-are-going-into-their-spam-folder-from-custom-email2021-08-04T05:33:08+00:00 https://community.atlassian.com/forums/discussion/1531957/most-unique-use-cases-for-jira2021-08-03T04:21:07+00:00 https://community.atlassian.com/forums/discussion/1765477/how-do-you-automate-an-email-based-on-agent-input-after-transition2021-08-03T00:05:52+00:00 https://community.atlassian.com/forums/discussion/1766077/automation2021-08-02T22:34:28+00:00 https://community.atlassian.com/forums/discussion/1764878/question-on-workflow-for-kbas-in-a-confluence-knowledge-base-integrated-with-jira-service-man2021-08-02T22:06:36+00:00 https://community.atlassian.com/forums/discussion/1763454/how-to-use-notification-template-with-non-legacy-automations2021-08-02T21:35:35+00:00 https://community.atlassian.com/forums/discussion/1766001/assigned-to-closed-queue2021-08-02T20:50:37+00:00 https://community.atlassian.com/forums/discussion/1765707/customer-satisfaction2021-08-02T20:38:31+00:00 https://community.atlassian.com/forums/discussion/1762888/can-you-have-approvals-in-project-boards2021-08-02T19:45:34+00:00 https://community.atlassian.com/forums/discussion/1761876/how-to-detect-an-incoming-email-with-attachment-and-forward-that-attachment-out-to-another-email2021-08-02T19:21:29+00:00 https://community.atlassian.com/forums/discussion/1766170/create-jira-automatically-when-cloud-dbt-job-fails2021-08-02T18:57:04+00:00 https://community.atlassian.com/forums/discussion/1766148/im-busy-creating-an-age-analysis-report-how-do-i-get-counts-120d2021-08-02T18:01:49+00:00 https://community.atlassian.com/forums/discussion/1763360/how-do-you-limit-the-drop-down-lists-on-the-customer-requests-form-in-jsm2021-08-02T17:52:21+00:00 https://community.atlassian.com/forums/discussion/1766028/i-need-attachment-as-public-not-secure2021-08-02T17:27:57+00:00 https://community.atlassian.com/forums/discussion/1427871/is-it-possible-for-customers-to-access-the-service-desk-cloud-without-registering-in-jira2021-08-02T17:04:14+00:00 https://community.atlassian.com/forums/discussion/1763676/move-linked-issues-section-when-viewing-issues2021-08-02T16:38:24+00:00 https://community.atlassian.com/forums/discussion/1764603/watchers-not-receiving-email-notifications2021-08-02T16:23:22+00:00 https://community.atlassian.com/forums/discussion/1760780/api-3-paging-accessing-issues-on-key-set2021-08-02T15:16:28+00:00 https://community.atlassian.com/forums/discussion/1765781/applink-with-different-sets-of-users2021-08-02T13:06:08+00:00 https://community.atlassian.com/forums/discussion/1765692/how-to-retrieve-the-custom-field-of-jira-into-sharepoint-using-power-automate2021-08-02T11:44:38+00:00 https://community.atlassian.com/forums/discussion/1760227/add-attachments-via-comment2021-08-02T11:14:42+00:00 https://community.atlassian.com/forums/discussion/1759427/can-i-migrate-individual-projects-to-jira-cloud-from-jira-server-using-project-configurator2021-08-02T09:04:06+00:00 https://community.atlassian.com/forums/discussion/1754216/service-desk-email-issue2021-08-02T08:18:57+00:00 https://community.atlassian.com/forums/discussion/1764021/after-save-as-filter-aggregateexpression-cant-display-calculation-result2021-08-02T06:33:41+00:00 https://community.atlassian.com/forums/discussion/1764383/how-to-add-multiple-email-addresses-in-service-management-ticket2021-08-02T06:17:53+00:00 https://community.atlassian.com/forums/discussion/1763615/error-on-projects-and-lists2021-08-02T00:21:47+00:00 https://community.atlassian.com/forums/discussion/1764644/encerar-la-numeracion-de-tickets2021-08-02T00:12:04+00:00 https://community.atlassian.com/forums/discussion/1765144/jsm-on-aws-502-bad-gateway-error2021-08-01T21:21:39+00:00 https://community.atlassian.com/forums/discussion/1762683/how-to-get-approvers-approval-datetime-from-jira-service-desk2021-08-01T11:55:57+00:00 https://community.atlassian.com/forums/discussion/1764310/unable-to-pull-values-from-custom-fields-in-new-project2021-07-31T14:47:50+00:00 https://community.atlassian.com/forums/discussion/1764564/adding-watcher-to-issue-creation-screen2021-07-31T13:55:29+00:00 https://community.atlassian.com/forums/discussion/1762824/how-to-authenticate-to-an-external-api2021-07-31T12:18:44+00:00 https://community.atlassian.com/forums/discussion/1744635/how-to-write-a-script-to-map-issue-fields-with-other-itsm-using-rest-api2021-07-31T11:18:10+00:00 https://community.atlassian.com/forums/discussion/1763331/tab-through-tickets2021-07-30T22:19:46+00:00 https://community.atlassian.com/forums/discussion/1754208/is-there-a-limit-on-the-amount-of-services-you-can-have-and-link-in-jsm2021-07-30T17:05:54+00:00 https://community.atlassian.com/forums/discussion/1761561/how-to-track-response-time-of-users-from-certain-group2021-07-30T16:46:58+00:00 https://community.atlassian.com/forums/discussion/1763945/field-displaying-internal-id-instead-of-username2021-07-30T16:43:22+00:00 https://community.atlassian.com/forums/discussion/1764072/how-to-tailor-priorities-to-a-a-customer-request2021-07-30T12:53:15+00:00 https://community.atlassian.com/forums/discussion/1763965/experiencing-challenges-integrating-jira-on-monday-com-despite-having-global-admin-rights2021-07-30T12:52:16+00:00 https://community.atlassian.com/forums/discussion/1763049/setting-labels-for-customers-to-use-on-request-forms2021-07-30T11:07:54+00:00 https://community.atlassian.com/forums/discussion/1759465/how-to-link-existing-projects-boards-to-a-new-jsm-project2021-07-30T10:52:02+00:00 https://community.atlassian.com/forums/discussion/1763873/is-there-a-differences-between-cloud-standard-automation-and-automation-lite-for-jira2021-07-30T09:33:03+00:00 https://community.atlassian.com/forums/discussion/1763727/enable-http-2-on-jira2021-07-30T06:48:55+00:00 https://community.atlassian.com/forums/discussion/1763321/how-to-edit-default-queues2021-07-30T04:41:17+00:00 https://community.atlassian.com/forums/discussion/1763561/cancelled-tickets-have-no-resolution2021-07-30T03:35:33+00:00 https://community.atlassian.com/forums/discussion/1760978/we-are-currently-looking-to-upgrade-our-itsm-to-jira-service-desk2021-07-30T03:21:52+00:00 https://community.atlassian.com/forums/discussion/1763575/about-close-and-reopen2021-07-30T03:06:59+00:00 https://community.atlassian.com/forums/discussion/1762381/fail-to-connect-the-detail-view2021-07-29T23:59:30+00:00 https://community.atlassian.com/forums/discussion/1761158/how-to-use-the-tier-of-affected-services-in-jql2021-07-29T22:18:46+00:00 https://community.atlassian.com/forums/discussion/1757959/hide-link-in-upper-right-corniner-of-my-portal-see-attachment2021-07-29T22:15:19+00:00 https://community.atlassian.com/forums/discussion/1760280/setting-custom-field-value-based-on-another-field-value2021-07-29T21:38:52+00:00 https://community.atlassian.com/forums/discussion/1761822/i-would-like-to-create-a-disable-rule-for-ticketing-system-during-certain-hours-for-a-single-person2021-07-29T20:16:08+00:00 https://community.atlassian.com/forums/discussion/1759825/queues-in-jsm-all-open-tickets2021-07-29T19:54:11+00:00 https://community.atlassian.com/forums/discussion/638060/implement-follow-the-sun-sla-in-service-desk2021-07-29T17:13:41+00:00 https://community.atlassian.com/forums/discussion/1470480/mysql-5-6-database-is-not-compatible-with-mysql-5-7-database-type-consider-changing-it-to-mysql-5-62021-07-29T15:53:53+00:00 https://community.atlassian.com/forums/discussion/1761992/creating-a-status-that-does-not-notify-the-reporter2021-07-29T15:26:59+00:00 https://community.atlassian.com/forums/discussion/1762930/how-to-auto-assign-a-specific-component-when-a-service-request-is-selected2021-07-29T14:34:23+00:00 https://community.atlassian.com/forums/discussion/1762867/aws-service-catalog-connector-for-jira-service-desk2021-07-29T13:28:34+00:00 https://community.atlassian.com/forums/discussion/1760389/how-do-i-make-a-complete-queue-based-on-time-elapsed-1000h2021-07-29T11:12:36+00:00 https://community.atlassian.com/forums/discussion/1760154/standard-rapport-sla-succes-rate2021-07-29T11:09:21+00:00 https://community.atlassian.com/forums/discussion/1762349/customer-issues-requiring-external-vendor-advice2021-07-29T10:44:56+00:00 https://community.atlassian.com/forums/discussion/1762514/sso-jsd-and-shopware-52021-07-29T09:28:59+00:00 https://community.atlassian.com/forums/discussion/1762497/custom-field-type-changed-and-i-cant-change-it-back2021-07-29T09:24:14+00:00 https://community.atlassian.com/forums/discussion/1761281/is-there-a-way-1-to-hide-or-remove-portal-url-from-an-itsm-project-2-to-record-customer-location2021-07-29T07:14:40+00:00 https://community.atlassian.com/forums/discussion/1379324/issue-with-jira-automation-sourcing-custom-fields2021-07-29T06:25:10+00:00 https://community.atlassian.com/forums/discussion/1759809/problems-in-queries-with-custom-fields-re-indexing2021-07-29T04:01:31+00:00 https://community.atlassian.com/forums/discussion/1758321/calcular-un-campo-basados-en-otros2021-07-29T03:11:22+00:00 https://community.atlassian.com/forums/discussion/1635925/deactivate-managed-unverified-account2021-07-29T00:50:42+00:00 https://community.atlassian.com/forums/discussion/1762149/cheapest-solution-to-lack-of-snippets-or-canned-responses-in-cloud2021-07-28T23:29:21+00:00 https://community.atlassian.com/forums/discussion/1757906/create-automatic-incident-by-incoming-webhook2021-07-28T22:14:35+00:00 https://community.atlassian.com/forums/discussion/1762085/change-portal-view-based-on-user2021-07-28T22:07:04+00:00 https://community.atlassian.com/forums/discussion/1760859/problem-with-copy-person-on-e-mail-when-creation-tickets-from-e-mail2021-07-28T20:43:33+00:00 https://community.atlassian.com/forums/discussion/1760777/habilitar-sla-para-o-cliente-visualizar2021-07-28T19:13:41+00:00 https://community.atlassian.com/forums/discussion/1760386/reset-password-problem2021-07-28T17:19:16+00:00 https://community.atlassian.com/forums/discussion/1752708/when-reporter-adds-a-comment-assignee-not-getting-email-notification2021-07-28T16:48:26+00:00 https://community.atlassian.com/forums/discussion/1761899/trying-to-evaluate-jira-for-helpdesk2021-07-28T16:38:49+00:00 https://community.atlassian.com/forums/discussion/1597763/cannot-delete-service-desk-attachments-on-new-jira-view2021-07-28T14:23:22+00:00 https://community.atlassian.com/forums/discussion/1760992/looking-to-use-a-group-to-send-email-to-in-automation-rule2021-07-28T14:06:15+00:00 https://community.atlassian.com/forums/discussion/1760639/how-to-assign-ms-teams-for-jira-cloud-to-users-jira-account2021-07-28T11:22:26+00:00 https://community.atlassian.com/forums/discussion/1761246/some-incoming-email-messages-are-not-created-as-requests-after-upgrade-to-v4-17-12021-07-28T06:36:47+00:00 https://community.atlassian.com/forums/discussion/1761084/how-can-i-make-internal-notes-from-customers-obvious-in-my-queue2021-07-28T06:11:09+00:00 https://community.atlassian.com/forums/discussion/1700850/unable-to-create-screen-customisation-for-specific-portal-under-jira-service-desk2021-07-28T05:31:31+00:00 https://community.atlassian.com/forums/discussion/1043276/how-to-setup-a-company-private-internal-sd-and-an-external-sd-open-to-everyone2021-07-28T04:43:02+00:00 https://community.atlassian.com/forums/discussion/1758857/logging-automated-reqeusts-every-3-months-for-offboarding-accounts2021-07-28T04:37:45+00:00 https://community.atlassian.com/forums/discussion/1760648/cannot-customise-request-form-fields2021-07-28T03:41:22+00:00 https://community.atlassian.com/forums/discussion/1747009/how-to-retrieve-and-display-insight-objects-based-on-the-value-of-a-different-object2021-07-28T00:40:14+00:00 https://community.atlassian.com/forums/discussion/1759851/multiple-approvers-in-jira-company-managed-project-isnt-working-properly2021-07-27T18:54:04+00:00 https://community.atlassian.com/forums/discussion/1753134/i-dont-have-option-to-change-smtp-server2021-07-27T17:04:30+00:00 https://community.atlassian.com/forums/discussion/1758325/controlar-la-autorizacion-del-cambio2021-07-27T16:23:14+00:00 https://community.atlassian.com/forums/discussion/1760741/email-requests-not-creating-tickets2021-07-27T15:49:44+00:00 https://community.atlassian.com/forums/discussion/1304883/issue-with-notification-mails-from-service-desk-after-migration2021-07-27T15:15:37+00:00 https://community.atlassian.com/forums/discussion/1760695/page-tree-on-side-bar-not-visible2021-07-27T15:13:42+00:00 https://community.atlassian.com/forums/discussion/1760483/setting-sla-s-for-different-issue-types2021-07-27T13:24:23+00:00 https://community.atlassian.com/forums/discussion/1760298/click-to-add-comment-but-the-visual-mode-is-minimized2021-07-27T12:57:37+00:00 https://community.atlassian.com/forums/discussion/1760502/filtro-nao-funciona2021-07-27T12:17:14+00:00 https://community.atlassian.com/forums/discussion/1460157/same-incidents-showing-in-all-projects-in-early-access-itsm-features-cant-isolate-projects2021-07-27T10:16:47+00:00 https://community.atlassian.com/forums/discussion/1759385/widget-not-work2021-07-27T10:01:25+00:00 https://community.atlassian.com/forums/discussion/1758579/can-i-assigns-domains-to-team-members2021-07-27T07:05:14+00:00 https://community.atlassian.com/forums/discussion/1005409/statuspage-service-now-integration2021-07-27T04:09:36+00:00 https://community.atlassian.com/forums/discussion/1759997/not-able-to-use-rest-post-api-to-create-a-jira-issue2021-07-27T00:16:18+00:00 https://community.atlassian.com/forums/discussion/1759839/can-i-rearrange-the-sections-on-service-desk-landing-page2021-07-26T23:37:35+00:00 https://community.atlassian.com/forums/discussion/1757025/setting-up-automation-to-send-notification-via-slack-webhooks-not-working2021-07-26T23:21:56+00:00 https://community.atlassian.com/forums/discussion/1758462/reducing-the-size-of-servicedesk-log-ldf2021-07-26T21:52:04+00:00 https://community.atlassian.com/forums/discussion/1735627/calculating-the-mttr-in-jira2021-07-26T20:42:34+00:00 https://community.atlassian.com/forums/discussion/1759852/provisioning-users-prior-to-implementing-atlassian-access2021-07-26T19:55:24+00:00 https://community.atlassian.com/forums/discussion/1758329/controlar-las-notificaciones-por-correo-a-usuarios-finales2021-07-26T19:28:21+00:00 https://community.atlassian.com/forums/discussion/1758134/jira-service-management-setup-on-sql-fails2021-07-26T17:34:02+00:00 https://community.atlassian.com/forums/discussion/1759497/css-jira-service-desk-portal-for-modifiying-size2021-07-26T15:18:53+00:00 https://community.atlassian.com/forums/discussion/1758844/how-to-delete-multiple-customers-on-jira-service-desk2021-07-26T14:56:17+00:00 https://community.atlassian.com/forums/discussion/1742842/unfortunately-you-dont-have-permissions-to-create-attachments2021-07-26T14:22:53+00:00 https://community.atlassian.com/forums/discussion/1759267/problem-with-migration-from-server-to-cloud2021-07-26T12:01:23+00:00 https://community.atlassian.com/forums/discussion/1184742/recording-and-monitoring-user-activity2021-07-26T11:35:22+00:00 https://community.atlassian.com/forums/discussion/1759238/remove-users-from-jira-software-users-if-they-are-not-a-part-of-2-domains2021-07-26T11:27:59+00:00 https://community.atlassian.com/forums/discussion/1658549/want-to-link-kanban-board-to-jira-service-project2021-07-26T11:11:14+00:00 https://community.atlassian.com/forums/discussion/1564837/how-to-make-jsm-and-js-work-together2021-07-26T09:52:28+00:00 https://community.atlassian.com/forums/discussion/1745750/open-access-for-all2021-07-26T09:11:09+00:00 https://community.atlassian.com/forums/discussion/1092041/service-desk-hanging-clicking-a-category2021-07-26T07:18:55+00:00 https://community.atlassian.com/forums/discussion/1749554/how-to-use-insight-information-to-have-better-tickets-in-jsm2021-07-26T06:17:54+00:00 https://community.atlassian.com/forums/discussion/1758385/user-permission-on-component-and-filter2021-07-25T21:43:44+00:00 https://community.atlassian.com/forums/discussion/1758762/insight-automatic-deletion-of-data-after-a-specified-period-of-time-gdpr2021-07-25T21:01:59+00:00 https://community.atlassian.com/forums/discussion/1752075/assign-sla-according-to-priority2021-07-25T11:08:05+00:00 https://community.atlassian.com/forums/discussion/1756780/how-do-i-design-workflows-for-multiple-sub-workers-teams2021-07-25T10:30:10+00:00 https://community.atlassian.com/forums/discussion/1758499/adding-jira-agents-to-mutiple-service-desks2021-07-25T00:51:05+00:00 https://community.atlassian.com/forums/discussion/1756666/how-to-trigger-custom-value-approval-workflow-s-on-same-request-type2021-07-24T21:48:08+00:00 https://community.atlassian.com/forums/discussion/605251/alguno-de-ustedes-sabe-como-cambiar-los-estados-para-una-incidencia2021-07-24T20:38:08+00:00 https://community.atlassian.com/forums/discussion/1750185/calculating-date-plus-12021-07-24T15:58:32+00:00 https://community.atlassian.com/forums/discussion/1758181/can-i-integrate-jira-service-management-and-aws-s32021-07-24T10:52:11+00:00 https://community.atlassian.com/forums/discussion/1755763/show-transition-on-the-customer-portal2021-07-24T06:25:58+00:00 https://community.atlassian.com/forums/discussion/1720370/why-cant-my-customers-view-help-desk-articles2021-07-24T00:42:01+00:00 https://community.atlassian.com/forums/discussion/1755421/being-able-to-still-have-priority-in-context-fields2021-07-23T23:21:13+00:00 https://community.atlassian.com/forums/discussion/1652643/insight-discovery2021-07-23T22:11:38+00:00 https://community.atlassian.com/forums/discussion/1757128/email-autoresponder-for-failed-email-request2021-07-23T20:48:56+00:00 https://community.atlassian.com/forums/discussion/1753059/how-to-upload-an-email-msg-format-as-attachment-via-rest-api2021-07-23T20:22:45+00:00 https://community.atlassian.com/forums/discussion/1757536/there-is-no-possibility-to-add-comment-in-the-screen2021-07-23T19:33:37+00:00 https://community.atlassian.com/forums/discussion/1757863/can-not-see-the-close-button-in-the-customer-portal2021-07-23T19:11:57+00:00 https://community.atlassian.com/forums/discussion/1756914/how-i-can-relate-a-jira-project-with-jira-service-mngmt-without-create-another-project-in-jira-s-mnt2021-07-23T17:48:40+00:00 https://community.atlassian.com/forums/discussion/1757917/how-to-modify-customize-the-bug-page2021-07-23T17:43:33+00:00 https://community.atlassian.com/forums/discussion/1754845/need-professional-services-to-help-setup-workflow-and-ticket-interface2021-07-23T16:43:56+00:00 https://community.atlassian.com/forums/discussion/1757887/no-access2021-07-23T15:45:42+00:00 https://community.atlassian.com/forums/discussion/1757002/assigning-jsm-ticket-to-developer-who-has-access-only-to-js2021-07-23T15:07:49+00:00 https://community.atlassian.com/forums/discussion/1756943/how-to-transition-two-cloned-issues-tickets-when-ones-status-is-changed2021-07-23T14:34:39+00:00 https://community.atlassian.com/forums/discussion/1757200/create-automatic-incident-by-incoming-webhook2021-07-23T14:15:08+00:00 https://community.atlassian.com/forums/discussion/1757830/create-field-with-time-range-of-resolution-time-and-a-line-chart-with-markers2021-07-23T14:01:43+00:00 https://community.atlassian.com/forums/discussion/1754778/create-a-single-automation-rule-for-all-slas2021-07-23T13:43:30+00:00 https://community.atlassian.com/forums/discussion/1757589/version-updates-for-jsm-cloud2021-07-23T13:05:10+00:00 https://community.atlassian.com/forums/discussion/1756618/change-company-within-account2021-07-23T13:00:23+00:00 https://community.atlassian.com/forums/discussion/1757547/request-form-checkboxes-to-checklist2021-07-23T12:44:39+00:00 https://community.atlassian.com/forums/discussion/1756151/customers-not-able-to-access-their-older-tickets2021-07-23T10:50:17+00:00 https://community.atlassian.com/forums/discussion/1757284/history-log-of-issue2021-07-23T10:21:49+00:00 https://community.atlassian.com/forums/discussion/1607770/display-opsgenie-field-in-queues-and-use-with-automation-in-jira-service-management2021-07-23T08:33:24+00:00 https://community.atlassian.com/forums/discussion/1631962/insight-sccm2021-07-23T06:26:22+00:00 https://community.atlassian.com/forums/discussion/1754363/e-mail-notification-frequency2021-07-23T05:32:59+00:00 https://community.atlassian.com/forums/discussion/1756842/is-it-possible-to-customize-customer-service-portal-for-an-itsm-project2021-07-22T23:18:11+00:00 https://community.atlassian.com/forums/discussion/1606528/translation-of-home-support-page2021-07-22T22:25:07+00:00 https://community.atlassian.com/forums/discussion/1444092/how-can-we-create-a-next-gen-project-via-api2021-07-22T20:37:22+00:00 https://community.atlassian.com/forums/discussion/1755617/how-can-i-delete-a-major-incident2021-07-22T19:09:46+00:00 https://community.atlassian.com/forums/discussion/1755164/is-it-ok-to-use-jsmobile-service-management-portal-for-our-end-user2021-07-22T18:20:51+00:00 https://community.atlassian.com/forums/discussion/1756784/automatic-email-to-group-and-approvals2021-07-22T17:28:18+00:00 https://community.atlassian.com/forums/discussion/1756898/do-transition-from-customer-portal-by-customer-but-without-comment2021-07-22T17:25:13+00:00 https://community.atlassian.com/forums/discussion/1756642/problems-at-resource-planning2021-07-22T15:56:29+00:00 https://community.atlassian.com/forums/discussion/1755060/cancelling-previous-issues-at-the-same-time-except-brd-when-business-is-cancelled2021-07-22T15:49:33+00:00 https://community.atlassian.com/forums/discussion/1752420/customers-are-added-but-they-didnt-get-sign-up-email-to-complete-the-registration2021-07-22T15:31:41+00:00 https://community.atlassian.com/forums/discussion/1644612/how-can-we-manage-customers-with-a-fixed-number-of-support-hours-per-month2021-07-22T14:02:20+00:00 https://community.atlassian.com/forums/discussion/890024/manage-pre-bought-support-hours2021-07-22T14:00:03+00:00 https://community.atlassian.com/forums/discussion/1159328/need-support-for-time-material-contracts2021-07-22T13:58:46+00:00 https://community.atlassian.com/forums/discussion/1755807/how-to-change-the-create-screens2021-07-22T12:50:28+00:00 https://community.atlassian.com/forums/discussion/1748689/jira-reports2021-07-22T12:45:18+00:00 https://community.atlassian.com/forums/discussion/1756150/unable-to-view-customer-profile-or-change-customer-name2021-07-22T11:23:42+00:00 https://community.atlassian.com/forums/discussion/1756250/problems-while-saving-filters2021-07-22T09:24:42+00:00 https://community.atlassian.com/forums/discussion/1755485/issue-when-accessing-rest-api-with-oauth2-02021-07-22T09:12:59+00:00 https://community.atlassian.com/forums/discussion/1754895/how-to-force-customer-portal-to-download-attachments-in-comments-and-not-open-them2021-07-22T00:02:08+00:00 https://community.atlassian.com/forums/discussion/1755830/hello-how-can-i-create-incidents-from-an-api2021-07-21T21:00:00+00:00 https://community.atlassian.com/forums/discussion/1750440/how-to-hide-knowledge-base-articles-for-external-cc-recipients2021-07-21T20:05:48+00:00 https://community.atlassian.com/forums/discussion/1751246/como-modificar-las-fechas-en-jira-pasar-de-fecha-relativa-a-fecha-exacta2021-07-21T18:54:10+00:00 https://community.atlassian.com/forums/discussion/1755809/locate-private-jiras-key-to-integrate-with-smart-sheets2021-07-21T18:40:18+00:00 https://community.atlassian.com/forums/discussion/1753258/calendar-sync-with-client-deployment-schedule2021-07-21T18:20:58+00:00 https://community.atlassian.com/forums/discussion/1755661/issues-with-connecting-jira-servicemanagement-image-to-mysql5-7-database-using-ssl2021-07-21T16:35:09+00:00 https://community.atlassian.com/forums/discussion/1753563/backup-jira-cloud2021-07-21T13:32:57+00:00 https://community.atlassian.com/forums/discussion/1750193/preset-value-for-visible-fields2021-07-21T13:19:15+00:00 https://community.atlassian.com/forums/discussion/1755313/how-we-can-create-3lo-webhook-without-any-expiration2021-07-21T11:49:34+00:00 https://community.atlassian.com/forums/discussion/1748841/can-requestors-add-cc-participants-themselves-via-email2021-07-21T11:35:40+00:00 https://community.atlassian.com/forums/discussion/1754611/portal-do-cliente-e-acesso-a-base-de-conhecimento2021-07-21T11:27:05+00:00 https://community.atlassian.com/forums/discussion/1752871/error-when-deleting-transition-on-workflow2021-07-21T10:58:25+00:00 https://community.atlassian.com/forums/discussion/1089044/is-there-a-way-to-hide-a-request-type-from-the-customer-portal-until-it-has-been-fully-developed2021-07-21T10:16:20+00:00 https://community.atlassian.com/forums/discussion/1754983/how-to-add-assignee2021-07-21T04:32:16+00:00 https://community.atlassian.com/forums/discussion/848981/button-create-linked-issue-disappeared-in-more-button2021-07-21T04:11:37+00:00 https://community.atlassian.com/forums/discussion/1753689/how-can-i-send-an-approval-notification-when-an-agent-sets-the-approver2021-07-21T02:37:28+00:00 https://community.atlassian.com/forums/discussion/1754496/grant-customers-access-to-all-tickets2021-07-21T01:27:34+00:00 https://community.atlassian.com/forums/discussion/1750458/where-does-this-email-go2021-07-21T01:07:12+00:00 https://community.atlassian.com/forums/discussion/702422/is-there-a-way-to-alert-assignee-when-sla-is-due-soon2021-07-20T22:53:26+00:00 https://community.atlassian.com/forums/discussion/1753569/multilingual-surveys-nps-and-csat2021-07-20T21:01:14+00:00 https://community.atlassian.com/forums/discussion/1751474/avoid-customers-seeing-other-customers-issues2021-07-20T20:11:47+00:00 https://community.atlassian.com/forums/discussion/1751204/configurar-solicitacao-por-e-mail2021-07-20T19:39:00+00:00 https://community.atlassian.com/forums/discussion/1754759/send-ticket-attachments-in-email2021-07-20T19:23:22+00:00 https://community.atlassian.com/forums/discussion/1754639/can-not-edit-help-center-layout2021-07-20T19:23:17+00:00 https://community.atlassian.com/forums/discussion/1744495/moving-issues-pages-between-2-different-service-desk-projects2021-07-20T17:34:50+00:00 https://community.atlassian.com/forums/discussion/1754578/how-to-integrate-with-jsm-cloud-to-aws-cloudwatch-opscenters2021-07-20T16:08:00+00:00 https://community.atlassian.com/forums/discussion/1754139/team-email-notifications-with-full-history-of-request2021-07-20T14:27:26+00:00 https://community.atlassian.com/forums/discussion/601510/email-request-with-a-cced-in-recepiant2021-07-20T13:38:45+00:00 https://community.atlassian.com/forums/discussion/1754230/including-external-service-provider-as-an-agent2021-07-20T13:12:17+00:00 https://community.atlassian.com/forums/discussion/1754159/unable-to-get-the-asset-management-insight-discovery-app2021-07-20T13:00:11+00:00 https://community.atlassian.com/forums/discussion/1754256/is-it-possible-to-assign-a-ticket-based-from-what-email-it-was-sent2021-07-20T11:23:24+00:00 https://community.atlassian.com/forums/discussion/1751964/who-has-to-send-this-request-to-the-support2021-07-20T10:17:37+00:00