{"status":"success","message":"","http_code":200,"data":{"type":"messages","list_item_type":"message","size":25,"items":[{"type":"message","id":"3250160","href":"/messages/3250160","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaa-p/3250160#M1182940","author":{"type":"user","id":"6206265","href":"/users/6206265","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6206265","login":"Véronique Adriaensen"},"subject":"Re: Re: Comments disappeared after removal group","search_snippet":"Hi,  Thank you for your interesting feedback! I will definitely test with this. You think that Jira Automation user will have access to all comments?  The group was deleted and users who were in it c...","body":"<P>Hi,</P><P>Thank you for your interesting feedback! I will definitely test with this. You think that Jira Automation user will have access to all comments?</P><P>The group was deleted and users who were in it cannot see their comments anymore.</P>","teaser":"","board":{"type":"board","id":"jira-questions","href":"/boards/jira-questions","view_href":"https://community.atlassian.com/forums/Jira-questions/qa-p/jira-questions"},"conversation":{"type":"conversation","id":"3250135","href":"/conversations/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135","style":"qanda","thread_style":"qanda","messages_count":6,"solved":false,"last_post_time":"2026-06-18T01:31:06.578-07:00","last_post_time_friendly":"2m ago"},"topic":{"type":"message","id":"3250135","href":"/messages/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135"},"parent":{"type":"message","id":"3250150","href":"/messages/3250150","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaa-p/3250150#M1182937"},"post_time":"2026-06-18T01:31:06.578-07:00","post_time_friendly":"2m ago","depth":2,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":0},"current_revision":{"type":"revision","id":"3250160_1","last_edit_author":{"type":"user","id":"6206265","href":"/users/6206265","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6206265","login":"Véronique Adriaensen"},"last_edit_time":"2026-06-18T01:31:06.578-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250160'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250160'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250160'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250160'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250160'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250160'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250160'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250160'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250160'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.03287861111111111,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250159","href":"/messages/3250159","view_href":"https://community.atlassian.com/forums/Jira-Service-Management/Assets-dropdown-broken-on-mobile-portal/qaa-p/3250159#M225433","author":{"type":"user","id":"5551688","href":"/users/5551688","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5551688","login":"Samuil Enchev"},"subject":"Re: Assets dropdown broken on mobile portal","search_snippet":"Hi&nbsp;@Evan Converse \n Thanks for the detailed report. It’s really helpful that you’ve already ruled out configuration changes and tested across multiple devices. \n You hit the nail on the head wit...","body":"<P style=\"background-color: #ffffff; margin: 0.75rem 0px 0px; padding: 0px; text-align: start; text-transform: none;\" data-sentry-source-file=\"paragraph.tsx\" data-sentry-component=\"Paragraph\" data-renderer-start-pos=\"193\">Hi&nbsp;<a href=\"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6206017\">@Evan Converse</a></P>\n<P style=\"background-color: #ffffff; margin: 0.75rem 0px 0px; padding: 0px; text-align: start; text-transform: none;\" data-sentry-source-file=\"paragraph.tsx\" data-sentry-component=\"Paragraph\" data-renderer-start-pos=\"204\">Thanks for the detailed report. It’s really helpful that you’ve already ruled out configuration changes and tested across multiple devices.</P>\n<P style=\"background-color: #ffffff; margin: 0.75rem 0px 0px; padding: 0px; text-align: start; text-transform: none;\" data-sentry-source-file=\"paragraph.tsx\" data-sentry-component=\"Paragraph\" data-renderer-start-pos=\"345\">You hit the nail on the head with your research. This is a known limitation currently tracked in <SPAN data-card-url=\"https://jira.atlassian.com/browse/JSDCLOUD-12466\" data-inline-card=\"true\"><A href=\"https://jira.atlassian.com/browse/JSDCLOUD-12466\" data-sentry-source-file=\"anchor.tsx\" data-sentry-component=\"AnchorNoRef\" data-sentry-element=\"Focusable\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">https://jira.atlassian.com/browse/JSDCLOUD-12466</A></SPAN>.</P>\n<P style=\"background-color: #ffffff; margin: 0.75rem 0px 0px; padding: 0px; text-align: start; text-transform: none;\" data-sentry-source-file=\"paragraph.tsx\" data-sentry-component=\"Paragraph\" data-renderer-start-pos=\"446\">Assets object picker fields are not yet fully supported for mobile browsers in the JSM portal. This results in the behavior you're seeing, where the dropdown fails to render or becomes completely non-interactive on mobile devices while working perfectly on desktop.</P>\n<P style=\"background-color: #ffffff; margin: 0.75rem 0px 0px; padding: 0px; text-align: start; text-transform: none;\" data-sentry-source-file=\"paragraph.tsx\" data-sentry-component=\"Paragraph\" data-renderer-start-pos=\"713\"><STRONG data-sentry-source-file=\"strong.tsx\" data-sentry-component=\"Strong\" data-renderer-mark=\"true\">What you can do now:</STRONG><BR data-sentry-source-file=\"hardBreak.tsx\" data-sentry-component=\"HardBreak\" />The most reliable workaround is to have users switch their mobile browser to <STRONG data-sentry-source-file=\"strong.tsx\" data-sentry-component=\"Strong\" data-renderer-mark=\"true\">\"Request Desktop Site\"</STRONG> mode. This forces the field to use the desktop rendering logic, which should allow the dropdown to function.</P>\n<P style=\"background-color: #ffffff; margin: 0.75rem 0px 0px; padding: 0px; text-align: start; text-transform: none;\" data-sentry-source-file=\"paragraph.tsx\" data-sentry-component=\"Paragraph\" data-renderer-start-pos=\"944\">Please vote for and watch the bug ticket linked above. This is the best way to stay updated on progress and helps our product teams prioritize a permanent fix for mobile support.</P>\n<P style=\"background-color: #ffffff; margin: 0.75rem 0px 0px; padding: 0px; text-align: start; text-transform: none;\" data-sentry-source-file=\"paragraph.tsx\" data-sentry-component=\"Paragraph\" data-renderer-start-pos=\"1124\">Best,<BR />Samuil</P>","teaser":"","board":{"type":"board","id":"jira-service-desk-questions","href":"/boards/jira-service-desk-questions","view_href":"https://community.atlassian.com/forums/Jira-Service-Management/qa-p/jira-service-desk-questions"},"conversation":{"type":"conversation","id":"3248616","href":"/conversations/3248616","view_href":"https://community.atlassian.com/forums/Jira-Service-Management/Assets-dropdown-broken-on-mobile-portal/qaq-p/3248616","style":"qanda","thread_style":"qanda","messages_count":3,"solved":false,"last_post_time":"2026-06-18T01:29:28.722-07:00","last_post_time_friendly":"4m ago"},"topic":{"type":"message","id":"3248616","href":"/messages/3248616","view_href":"https://community.atlassian.com/forums/Jira-Service-Management/Assets-dropdown-broken-on-mobile-portal/qaq-p/3248616"},"parent":{"type":"message","id":"3248616","href":"/messages/3248616","view_href":"https://community.atlassian.com/forums/Jira-Service-Management/Assets-dropdown-broken-on-mobile-portal/qaq-p/3248616"},"post_time":"2026-06-18T01:29:28.722-07:00","post_time_friendly":"4m ago","depth":1,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"is_answer":true,"metrics":{"type":"message_metrics","views":1},"current_revision":{"type":"revision","id":"3250159_1","last_edit_author":{"type":"user","id":"5551688","href":"/users/5551688","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5551688","login":"Samuil Enchev"},"last_edit_time":"2026-06-18T01:29:28.722-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250159'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250159'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250159'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250159'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250159'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250159'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250159'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250159'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250159'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.06006611111111111,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250158","href":"/messages/3250158","view_href":"https://community.atlassian.com/forums/Bitbucket-questions/Is-it-possible-to-restore-an-automatically-deleted-old/qaq-p/3250158","author":{"type":"user","id":"6208416","href":"/users/6208416","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6208416","login":"RobinBobin"},"subject":"Is it possible to restore an automatically deleted old repository","search_snippet":"I have several workspaces in my free account, with several repos in each. I haven't used my workspaces for several years. I tried to access one of the workspaces yesterday, logged in successfully, bu...","body":"<P>I have several workspaces in my free account, with several repos in each. I haven't used my workspaces for several years. I tried to access one of the workspaces yesterday, logged in successfully, but saw a message, saying that my workspaces were deactivated due to inactivity. I reactivated the workspaces including the one I wanted to access. I successfully accessed it and found the repo I needed. Now I don't see this repo in the repo list of that workspace anymore. It vanished.</P>","teaser":"","board":{"type":"board","id":"bitbucket-questions","href":"/boards/bitbucket-questions","view_href":"https://community.atlassian.com/forums/Bitbucket-questions/qa-p/bitbucket-questions"},"conversation":{"type":"conversation","id":"3250158","href":"/conversations/3250158","view_href":"https://community.atlassian.com/forums/Bitbucket-questions/Is-it-possible-to-restore-an-automatically-deleted-old/qaq-p/3250158","style":"qanda","thread_style":"qanda","messages_count":1,"solved":false,"last_post_time":"2026-06-18T01:28:21.961-07:00","last_post_time_friendly":"5m ago"},"topic":{"type":"message","id":"3250158","href":"/messages/3250158","view_href":"https://community.atlassian.com/forums/Bitbucket-questions/Is-it-possible-to-restore-an-automatically-deleted-old/qaq-p/3250158"},"post_time":"2026-06-18T01:28:21.961-07:00","post_time_friendly":"5m ago","depth":0,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":1},"current_revision":{"type":"revision","id":"3250158_1","last_edit_author":{"type":"user","id":"6208416","href":"/users/6208416","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6208416","login":"RobinBobin"},"last_edit_time":"2026-06-18T01:28:21.961-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250158'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250158'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250158'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250158'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250158'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250158'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250158'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250158'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250158'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_topic_message","popularity":-0.07861416666666667,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250157","href":"/messages/3250157","view_href":"https://community.atlassian.com/forums/Jira-Cloud-Admins-discussions/New-field-in-Jira-s-July-release-Atlassian-Project-what-you-need/m-p/3250157#M15537","author":{"type":"user","id":"1261509","href":"/users/1261509","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/1261509","login":"Filip Labarque"},"subject":"Please reconsider adding this field by default to all scr...","search_snippet":"Please reconsider adding this field by default to all screens. Projects are not used in our company and now I will need to remove this field from all screens. Leave it up to the admins to decide if t...","body":"<P>Please reconsider adding this field by default to all screens. Projects are not used in our company and now I will need to remove this field from all screens. Leave it up to the admins to decide if they want to use this field and in which screens.</P>","teaser":"","board":{"type":"board","id":"JiraAdminsforum-board","href":"/boards/JiraAdminsforum-board","view_href":"https://community.atlassian.com/forums/Jira-Cloud-Admins-discussions/bd-p/JiraAdminsforum-board"},"conversation":{"type":"conversation","id":"3250082","href":"/conversations/3250082","view_href":"https://community.atlassian.com/forums/Jira-Cloud-Admins-discussions/New-field-in-Jira-s-July-release-Atlassian-Project-what-you-need/td-p/3250082","style":"forum","thread_style":"forum","messages_count":6,"solved":false,"last_post_time":"2026-06-18T01:28:17.372-07:00","last_post_time_friendly":"5m ago"},"topic":{"type":"message","id":"3250082","href":"/messages/3250082","view_href":"https://community.atlassian.com/forums/Jira-Cloud-Admins-discussions/New-field-in-Jira-s-July-release-Atlassian-Project-what-you-need/m-p/3250082#M15532"},"parent":{"type":"message","id":"3250082","href":"/messages/3250082","view_href":"https://community.atlassian.com/forums/Jira-Cloud-Admins-discussions/New-field-in-Jira-s-July-release-Atlassian-Project-what-you-need/m-p/3250082#M15532"},"post_time":"2026-06-18T01:28:17.372-07:00","post_time_friendly":"5m ago","depth":1,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":1},"current_revision":{"type":"revision","id":"3250157_1","last_edit_author":{"type":"user","id":"1261509","href":"/users/1261509","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/1261509","login":"Filip Labarque"},"last_edit_time":"2026-06-18T01:28:17.372-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250157'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250157'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250157'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250157'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250157'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250157'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250157'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250157'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250157'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.0798925,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250156","href":"/messages/3250156","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaa-p/3250156#M1182939","author":{"type":"user","id":"6206265","href":"/users/6206265","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6206265","login":"Véronique Adriaensen"},"subject":"Re: Re: Comments disappeared after removal group","search_snippet":"I'm afraid that I won't but it might be an interesting idea to check how these visibility restrictions work :).    Ticket with Atlassian was raised, but I hoped to receive similar experience feedback...","body":"<P>I'm afraid that I won't but it might be an interesting idea to check how these visibility restrictions work :).<BR /><BR />Ticket with Atlassian was raised, but I hoped to receive similar experience feedback via the Community and hope that my post can avoid similar issues in the future for others!</P><P><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" image-alt=\"2026-06-18 10_21_14-Greenshot.png\" style=\"width: 554px;\"><img src=\"https://community.atlassian.com/forums/image/serverpage/image-id/435027iF9AA60BD1F02DB17/image-size/large?v=v2&amp;px=999\" role=\"button\" title=\"2026-06-18 10_21_14-Greenshot.png\" alt=\"2026-06-18 10_21_14-Greenshot.png\" /></span></P>","teaser":"","board":{"type":"board","id":"jira-questions","href":"/boards/jira-questions","view_href":"https://community.atlassian.com/forums/Jira-questions/qa-p/jira-questions"},"conversation":{"type":"conversation","id":"3250135","href":"/conversations/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135","style":"qanda","thread_style":"qanda","messages_count":6,"solved":false,"last_post_time":"2026-06-18T01:31:06.578-07:00","last_post_time_friendly":"2m ago"},"topic":{"type":"message","id":"3250135","href":"/messages/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135"},"parent":{"type":"message","id":"3250143","href":"/messages/3250143","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaa-p/3250143#M1182934"},"post_time":"2026-06-18T01:25:39.261-07:00","post_time_friendly":"7m ago","depth":2,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":1},"current_revision":{"type":"revision","id":"3250156_1","last_edit_author":{"type":"user","id":"6206265","href":"/users/6206265","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6206265","login":"Véronique Adriaensen"},"last_edit_time":"2026-06-18T01:25:39.261-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250156'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250156'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250156'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250156'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250156'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250156'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250156'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250156'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250156'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.12381666666666667,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250155","href":"/messages/3250155","view_href":"https://community.atlassian.com/forums/Loom-questions/Exported-Loom-Video-Missing-Chunks-of-Audio/qaa-p/3250155#M1706","author":{"type":"user","id":"6208266","href":"/users/6208266","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6208266","login":"Rebecca Bricknall"},"subject":"Re: Re: Exported Loom Video Missing Chunks of Audio","search_snippet":"Thank you for responding! I thought it was me at first so I exported it twice and it was the same issue.&nbsp; I've sent a support ticket :)","body":"<P>Thank you for responding! I thought it was me at first so I exported it twice and it was the same issue.&nbsp; I've sent a support ticket :)</P>","teaser":"","board":{"type":"board","id":"loom-questions","href":"/boards/loom-questions","view_href":"https://community.atlassian.com/forums/Loom-questions/qa-p/loom-questions"},"conversation":{"type":"conversation","id":"3250112","href":"/conversations/3250112","view_href":"https://community.atlassian.com/forums/Loom-questions/Exported-Loom-Video-Missing-Chunks-of-Audio/qaq-p/3250112","style":"qanda","thread_style":"qanda","messages_count":3,"solved":true,"last_post_time":"2026-06-18T01:24:08.974-07:00","last_post_time_friendly":"9m ago"},"topic":{"type":"message","id":"3250112","href":"/messages/3250112","view_href":"https://community.atlassian.com/forums/Loom-questions/Exported-Loom-Video-Missing-Chunks-of-Audio/qaq-p/3250112"},"parent":{"type":"message","id":"3250116","href":"/messages/3250116","view_href":"https://community.atlassian.com/forums/Loom-questions/Exported-Loom-Video-Missing-Chunks-of-Audio/qaa-p/3250116#M1705"},"post_time":"2026-06-18T01:24:08.974-07:00","post_time_friendly":"9m ago","depth":2,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":1},"current_revision":{"type":"revision","id":"3250155_1","last_edit_author":{"type":"user","id":"6208266","href":"/users/6208266","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6208266","login":"Rebecca Bricknall"},"last_edit_time":"2026-06-18T01:24:08.974-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250155'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250155'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250155'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250155'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250155'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250155'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250155'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250155'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250155'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.1489038888888889,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250154","href":"/messages/3250154","view_href":"https://community.atlassian.com/forums/Bitbucket-questions/Paste-and-edit-Markdown-into-PR-description/qaa-p/3250154#M125729","author":{"type":"user","id":"5991754","href":"/users/5991754","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5991754","login":"Fabio Sussarellu"},"subject":"Re: Paste and edit Markdown into PR description","search_snippet":"Every day Atlassian surprises me with yet another example of terrible user experience. Currently dealing with a pretty long PR Description with plenty of markdown formatting","body":"<P>Every day Atlassian surprises me with yet another example of terrible user experience. Currently dealing with a pretty long PR Description with plenty of markdown formatting</P>","teaser":"","board":{"type":"board","id":"bitbucket-questions","href":"/boards/bitbucket-questions","view_href":"https://community.atlassian.com/forums/Bitbucket-questions/qa-p/bitbucket-questions"},"conversation":{"type":"conversation","id":"3203807","href":"/conversations/3203807","view_href":"https://community.atlassian.com/forums/Bitbucket-questions/Paste-and-edit-Markdown-into-PR-description/qaq-p/3203807","style":"qanda","thread_style":"qanda","messages_count":5,"solved":false,"last_post_time":"2026-06-18T01:22:34.782-07:00","last_post_time_friendly":"11m ago"},"topic":{"type":"message","id":"3203807","href":"/messages/3203807","view_href":"https://community.atlassian.com/forums/Bitbucket-questions/Paste-and-edit-Markdown-into-PR-description/qaq-p/3203807"},"parent":{"type":"message","id":"3203807","href":"/messages/3203807","view_href":"https://community.atlassian.com/forums/Bitbucket-questions/Paste-and-edit-Markdown-into-PR-description/qaq-p/3203807"},"post_time":"2026-06-18T01:22:34.782-07:00","post_time_friendly":"11m ago","depth":1,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"is_answer":true,"metrics":{"type":"message_metrics","views":4},"current_revision":{"type":"revision","id":"3250154_1","last_edit_author":{"type":"user","id":"5991754","href":"/users/5991754","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5991754","login":"Fabio Sussarellu"},"last_edit_time":"2026-06-18T01:22:34.782-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250154'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250154'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250154'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250154'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250154'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250154'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250154'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250154'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250154'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.17507638888888888,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250153","href":"/messages/3250153","view_href":"https://community.atlassian.com/forums/Jira-questions/Get-Cycle-Time-for-Specific-Time-as-a-Number/qaa-p/3250153#M1182938","author":{"type":"user","id":"5627243","href":"/users/5627243","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5627243","login":"Alina Chyzh_Grandia Solutions"},"subject":"Re: Get Cycle Time for Specific Time as a Number","search_snippet":"Unfortunately, Jira's native Control Chart doesn't allow filtering by specific issue types, and the built-in Cycle Time report only provides the line graph view you mentioned, not a single average nu...","body":"<P>Unfortunately, Jira's native Control Chart doesn't allow filtering by specific issue types, and the built-in Cycle Time report only provides the line graph view you mentioned, not a single average number like Azure DevOps shows. You could manually export the data and calculate it in a spreadsheet, but there's no out-of-the-box way to display that average directly in Jira's interface.<BR /><BR />If you're looking for a more flexible approach, our Marketplace app <A href=\"https://bit.ly/4cbZyIZ\" rel=\"noopener nofollow noreferrer\" target=\"_blank\">Report Hub</A> might help. It includes an Average Time to Resolution report that can be filtered by issue type and calculates the average cycle time across any specified period, showing it as a clear numerical value. You can configure it to show cycle time per status, per user, or across your entire workflow depending on what you need to track. You can check it out here: <SPAN draggable=\"true\"><A href=\"https://bit.ly/4cbZyIZ\" rel=\"noopener noreferrer nofollow\" target=\"_blank\">https://bit.ly/4cbZyIZ</A></SPAN></P>\n<P><SPAN draggable=\"true\"><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" image-alt=\"a5828752-7771-451b-84a3-c7899f8cceb7.png\" style=\"width: 999px;\"><img src=\"https://community.atlassian.com/forums/image/serverpage/image-id/435028iA1DAF20AC8BB373E/image-size/large?v=v2&amp;px=999\" role=\"button\" title=\"a5828752-7771-451b-84a3-c7899f8cceb7.png\" alt=\"a5828752-7771-451b-84a3-c7899f8cceb7.png\" /></span></SPAN></P>","teaser":"","board":{"type":"board","id":"jira-questions","href":"/boards/jira-questions","view_href":"https://community.atlassian.com/forums/Jira-questions/qa-p/jira-questions"},"conversation":{"type":"conversation","id":"3249969","href":"/conversations/3249969","view_href":"https://community.atlassian.com/forums/Jira-questions/Get-Cycle-Time-for-Specific-Time-as-a-Number/qaq-p/3249969","style":"qanda","thread_style":"qanda","messages_count":5,"solved":false,"last_post_time":"2026-06-18T01:22:09.430-07:00","last_post_time_friendly":"11m ago"},"topic":{"type":"message","id":"3249969","href":"/messages/3249969","view_href":"https://community.atlassian.com/forums/Jira-questions/Get-Cycle-Time-for-Specific-Time-as-a-Number/qaq-p/3249969"},"parent":{"type":"message","id":"3249969","href":"/messages/3249969","view_href":"https://community.atlassian.com/forums/Jira-questions/Get-Cycle-Time-for-Specific-Time-as-a-Number/qaq-p/3249969"},"post_time":"2026-06-18T01:22:09.430-07:00","post_time_friendly":"11m ago","depth":1,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"is_answer":true,"metrics":{"type":"message_metrics","views":5},"current_revision":{"type":"revision","id":"3250153_1","last_edit_author":{"type":"user","id":"5627243","href":"/users/5627243","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5627243","login":"Alina Chyzh_Grandia Solutions"},"last_edit_time":"2026-06-18T01:22:09.430-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250153'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250153'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250153'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250153'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250153'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250153'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250153'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250153'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250153'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.1821252777777778,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250150","href":"/messages/3250150","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaa-p/3250150#M1182937","author":{"type":"user","id":"878698","href":"/users/878698","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/878698","login":"Martin Runge"},"subject":"Re: Comments disappeared after removal group","search_snippet":"Hi&nbsp;@Véronique Adriaensen \n Welcome to the Atlassian community! \n Unfortunately, my first thought&nbsp;of simply recreating a new group with the exact same name will probably not automatically ma...","body":"<P>Hi&nbsp;<a href=\"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6206265\">@Véronique Adriaensen</a></P>\n<P>Welcome to the Atlassian community!</P>\n<P><SPAN>Unfortunately, my first thought&nbsp;of simply recreating a new group with the exact same name will probably not automatically make them visible again, because Jira assigns a brand-new, unique internal ID string to the new group, which won't match the old ID stored on those orphaned comments.</SPAN></P>\n<P><SPAN>The Comment creator should be able to see them and set a new group for visibility.<BR />You could adopt this automation:&nbsp;<A href=\"https://support.atlassian.com/automation/kb/automation-rule-or-change-the-comment-visibility-to-group-project-role-when/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">https://support.atlassian.com/automation/kb/automation-rule-or-change-the-comment-visibility-to-group-project-role-when/</A> to run it as the users and set a new comment with a new restriction.</SPAN></P>","teaser":"","board":{"type":"board","id":"jira-questions","href":"/boards/jira-questions","view_href":"https://community.atlassian.com/forums/Jira-questions/qa-p/jira-questions"},"conversation":{"type":"conversation","id":"3250135","href":"/conversations/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135","style":"qanda","thread_style":"qanda","messages_count":6,"solved":false,"last_post_time":"2026-06-18T01:31:06.578-07:00","last_post_time_friendly":"2m ago"},"topic":{"type":"message","id":"3250135","href":"/messages/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135"},"parent":{"type":"message","id":"3250135","href":"/messages/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135"},"post_time":"2026-06-18T01:21:33.983-07:00","post_time_friendly":"12m ago","depth":1,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"is_answer":true,"metrics":{"type":"message_metrics","views":4},"current_revision":{"type":"revision","id":"3250150_1","last_edit_author":{"type":"user","id":"878698","href":"/users/878698","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/878698","login":"Martin Runge"},"last_edit_time":"2026-06-18T01:21:33.983-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250150'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250150'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250150'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250150'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250150'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250150'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250150'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250150'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250150'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.19197722222222222,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250149","href":"/messages/3250149","view_href":"https://community.atlassian.com/forums/Jira-questions/Is-there-a-way-to-start-a-new-Group-in-Automations/qaq-p/3250149","author":{"type":"user","id":"5310055","href":"/users/5310055","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5310055","login":"Khira Niemeier"},"subject":"Is there a way to start a new Group in Automations?","search_snippet":"I have an Automation which creates two Stories with a lot of Subtasks.    They were running at the same time before (Branch at the same time).  Now I have to let them run one after another, as I need...","body":"<P>I have an Automation which creates two Stories with a lot of Subtasks.<BR /><BR />They were running at the same time before (Branch at the same time).<BR />Now I have to let them run one after another, as I need to link some of the Tickets from Story 1 to Some of the Story 2 Tickets (which I cant with the at the same time setup).<BR /><BR />Now I have the Problem that I can't end one Group and start another - but this feature is so nice to visually tell where which Story starts and ends.<BR /><BR />Is there a way to add end Group and start new one as a new step?<BR />Or do I do this in a different way? Can somebody help me? :D&nbsp;<BR /><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" image-alt=\"{6E85E2E1-5D36-49B1-B25C-30AFF7471BA8}.png\" style=\"width: 847px;\"><img src=\"https://community.atlassian.com/forums/image/serverpage/image-id/435026i8A4D4011EB6A5F89/image-size/large?v=v2&amp;px=999\" role=\"button\" title=\"{6E85E2E1-5D36-49B1-B25C-30AFF7471BA8&amp;#125;.png\" alt=\"{6E85E2E1-5D36-49B1-B25C-30AFF7471BA8&amp;#125;.png\" /></span></P>","teaser":"","board":{"type":"board","id":"jira-questions","href":"/boards/jira-questions","view_href":"https://community.atlassian.com/forums/Jira-questions/qa-p/jira-questions"},"conversation":{"type":"conversation","id":"3250149","href":"/conversations/3250149","view_href":"https://community.atlassian.com/forums/Jira-questions/Is-there-a-way-to-start-a-new-Group-in-Automations/qaq-p/3250149","style":"qanda","thread_style":"qanda","messages_count":1,"solved":false,"last_post_time":"2026-06-18T01:21:16.050-07:00","last_post_time_friendly":"12m ago"},"topic":{"type":"message","id":"3250149","href":"/messages/3250149","view_href":"https://community.atlassian.com/forums/Jira-questions/Is-there-a-way-to-start-a-new-Group-in-Automations/qaq-p/3250149"},"post_time":"2026-06-18T01:21:16.050-07:00","post_time_friendly":"12m ago","depth":0,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":4},"current_revision":{"type":"revision","id":"3250149_1","last_edit_author":{"type":"user","id":"5310055","href":"/users/5310055","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5310055","login":"Khira Niemeier"},"last_edit_time":"2026-06-18T01:21:16.050-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250149'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250149'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250149'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250149'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250149'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250149'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250149'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250149'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250149'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_topic_message","popularity":-0.19696333333333332,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250147","href":"/messages/3250147","view_href":"https://community.atlassian.com/forums/Confluence-questions/Whiteboard-Text-not-visible/qaq-p/3250147","author":{"type":"user","id":"6172243","href":"/users/6172243","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6172243","login":"Thomas Pollet"},"subject":"Whiteboard / Text not visible","search_snippet":"Hi All,  &nbsp;  We're having an issue on Confluence whiteboards.  Important to state is that the issue is reproducable, yet harsh to find a root cause.  Some users experience is more often than othe...","body":"<P>Hi All,</P><P>&nbsp;</P><P>We're having an issue on Confluence whiteboards.</P><P>Important to state is that the issue is reproducable, yet harsh to find a root cause.</P><P>Some users experience is more often than others, I've tested it within 3 browsers (normal + incognito) and on/off our VPN - all with variable results.</P><P>&nbsp;</P><P>It seems like for some reason text is not correctly rendering.&nbsp;</P><P>When adding text to a whiteboard (board itself, or postit,...) and confirming - the text is not showing to the users. Yet it is actually present, when selecting the text(box) it does show the text.</P><P>&nbsp;</P><P>Our text is brought to the front and is in color black, so this should be fine.&nbsp;</P><P>&nbsp;</P><P>Screenshot:</P><P>Issue, this is a post-it WITH text</P><P><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" image-alt=\"Screenshot 2026-06-18 101719.png\" style=\"width: 352px;\"><img src=\"https://community.atlassian.com/forums/image/serverpage/image-id/435024iF991A513E5B9DF58/image-size/large?v=v2&amp;px=999\" role=\"button\" title=\"Screenshot 2026-06-18 101719.png\" alt=\"Screenshot 2026-06-18 101719.png\" /></span></P><P>View when the postIT text is selected:</P><P><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" image-alt=\"Screenshot 2026-06-18 101806.png\" style=\"width: 631px;\"><img src=\"https://community.atlassian.com/forums/image/serverpage/image-id/435025i1E011C951D3CCAE7/image-size/large?v=v2&amp;px=999\" role=\"button\" title=\"Screenshot 2026-06-18 101806.png\" alt=\"Screenshot 2026-06-18 101806.png\" /></span></P><P>&nbsp;</P>","teaser":"","board":{"type":"board","id":"confluence-questions","href":"/boards/confluence-questions","view_href":"https://community.atlassian.com/forums/Confluence-questions/qa-p/confluence-questions"},"conversation":{"type":"conversation","id":"3250147","href":"/conversations/3250147","view_href":"https://community.atlassian.com/forums/Confluence-questions/Whiteboard-Text-not-visible/qaq-p/3250147","style":"qanda","thread_style":"qanda","messages_count":1,"solved":false,"last_post_time":"2026-06-18T01:19:36.887-07:00","last_post_time_friendly":"13m ago"},"topic":{"type":"message","id":"3250147","href":"/messages/3250147","view_href":"https://community.atlassian.com/forums/Confluence-questions/Whiteboard-Text-not-visible/qaq-p/3250147"},"post_time":"2026-06-18T01:19:36.887-07:00","post_time_friendly":"13m ago","depth":0,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":10},"current_revision":{"type":"revision","id":"3250147_1","last_edit_author":{"type":"user","id":"6172243","href":"/users/6172243","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6172243","login":"Thomas Pollet"},"last_edit_time":"2026-06-18T01:19:36.887-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250147'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250147'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250147'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250147'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250147'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250147'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250147'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250147'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250147'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_topic_message","popularity":-0.2245125,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250145","href":"/messages/3250145","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaa-p/3250145#M1182935","author":{"type":"user","id":"538419","href":"/users/538419","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/538419","login":"Fazila Ashraf"},"subject":"Re: Re: Comments disappeared after removal group","search_snippet":"And if not, i would recommend to immediately raise a support ticket with atlassian team.&nbsp;","body":"<P>And if not, i would recommend to immediately <A href=\"https://support.atlassian.com/contact\" rel=\"noopener nofollow noreferrer\" target=\"_blank\">raise a support ticket</A> with atlassian team.&nbsp;</P>","teaser":"","board":{"type":"board","id":"jira-questions","href":"/boards/jira-questions","view_href":"https://community.atlassian.com/forums/Jira-questions/qa-p/jira-questions"},"conversation":{"type":"conversation","id":"3250135","href":"/conversations/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135","style":"qanda","thread_style":"qanda","messages_count":6,"solved":false,"last_post_time":"2026-06-18T01:31:06.578-07:00","last_post_time_friendly":"2m 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kudos WHERE message.id = '3250145'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250145'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250145'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250145'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250145'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250145'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250145'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250145'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250145'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.23916583333333333,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250143","href":"/messages/3250143","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaa-p/3250143#M1182934","author":{"type":"user","id":"538419","href":"/users/538419","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/538419","login":"Fazila Ashraf"},"subject":"Re: Comments disappeared after removal group","search_snippet":"Hi&nbsp;@Véronique Adriaensen&nbsp; \n Welcome to community! \n Sorry that you are experiencing this unfortunate situation. I havent ( thankfully ) had to handle this so far. \n Do you know whether you ...","body":"<P>Hi&nbsp;<a href=\"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6206265\">@Véronique Adriaensen</a>&nbsp;</P>\n<P>Welcome to community!</P>\n<P>Sorry that you are experiencing this unfortunate situation. I havent ( thankfully ) had to handle this so far.</P>\n<P>Do you know whether you are able to fetch the comments through rest api? The idea i have is to find to change the restrictions from rest api calls, if they are visible to the rest api end points</P>","teaser":"","board":{"type":"board","id":"jira-questions","href":"/boards/jira-questions","view_href":"https://community.atlassian.com/forums/Jira-questions/qa-p/jira-questions"},"conversation":{"type":"conversation","id":"3250135","href":"/conversations/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135","style":"qanda","thread_style":"qanda","messages_count":6,"solved":false,"last_post_time":"2026-06-18T01:31:06.578-07:00","last_post_time_friendly":"2m ago"},"topic":{"type":"message","id":"3250135","href":"/messages/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135"},"parent":{"type":"message","id":"3250135","href":"/messages/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135"},"post_time":"2026-06-18T01:17:38.935-07:00","post_time_friendly":"15m ago","depth":1,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"is_answer":true,"metrics":{"type":"message_metrics","views":13},"current_revision":{"type":"revision","id":"3250143_1","last_edit_author":{"type":"user","id":"538419","href":"/users/538419","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/538419","login":"Fazila Ashraf"},"last_edit_time":"2026-06-18T01:17:38.935-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250143'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250143'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250143'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250143'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250143'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250143'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250143'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250143'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250143'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.2572847222222222,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250142","href":"/messages/3250142","view_href":"https://community.atlassian.com/forums/Jira-Cloud-Admins-discussions/New-field-in-Jira-s-July-release-Atlassian-Project-what-you-need/m-p/3250142#M15536","author":{"type":"user","id":"5964299","href":"/users/5964299","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5964299","login":"Julia Foden"},"subject":"What do you mean by 'The field will be added to screens b...","search_snippet":"@Shilpa Airi&nbsp;  What do you mean by 'The field will be added to screens by default '?  Do you mean all new screens that are created when new spaces are created? Do you mean all existing screens? ...","body":"<P><a href=\"https://community.atlassian.com/forums/user/viewprofilepage/user-id/3834698\">@Shilpa Airi</a>&nbsp;</P><P>What do you mean by 'The field will be added to screens by default '?</P><P>Do you mean all new screens that are created when new spaces are created? Do you mean all existing screens? Do you mean all existing create/edit/view screens? Do you mean all new screens that we as admins create eg for a workflow transition (surely not!)</P><P>My preference would be for it not to be added to anything by default - let us decide for ourselves! - but can you please clarify what you mean.</P><P>&nbsp;</P><P>You said '<SPAN>That gives you control over where it appears without needing to fully disable the feature.'. So it seems that we will be able to 'fully disable the feature'? Is that correct? How will we do that? If we disable the feature will that remove the fields from any screens that it had been added to? Or will we still need to remove them manually?</SPAN></P><P><SPAN>Can you make it so that we have the option to enable the feature instead?</SPAN></P><P>&nbsp;</P>","teaser":"","board":{"type":"board","id":"JiraAdminsforum-board","href":"/boards/JiraAdminsforum-board","view_href":"https://community.atlassian.com/forums/Jira-Cloud-Admins-discussions/bd-p/JiraAdminsforum-board"},"conversation":{"type":"conversation","id":"3250082","href":"/conversations/3250082","view_href":"https://community.atlassian.com/forums/Jira-Cloud-Admins-discussions/New-field-in-Jira-s-July-release-Atlassian-Project-what-you-need/td-p/3250082","style":"forum","thread_style":"forum","messages_count":6,"solved":false,"last_post_time":"2026-06-18T01:28:17.372-07:00","last_post_time_friendly":"5m 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Foden"},"last_edit_time":"2026-06-18T01:17:03.701-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250142'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250142'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250142'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250142'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250142'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250142'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250142'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250142'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250142'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.2670761111111111,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250141","href":"/messages/3250141","view_href":"https://community.atlassian.com/forums/Jira-questions/I-can-t-get-access-to-my-account-and-organisation-after-getting/qaa-p/3250141#M1182933","author":{"type":"user","id":"6208026","href":"/users/6208026","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6208026","login":"Administrative Assistant"},"subject":"Re: Re: I can't get access to my account and organisation...","search_snippet":"I am not admin but I set everything there for me and for the admin, we used the free product version for 2 users.","body":"<P>I am not admin but I set everything there for me and for the admin, we used the free product version for 2 users.</P>","teaser":"","board":{"type":"board","id":"jira-questions","href":"/boards/jira-questions","view_href":"https://community.atlassian.com/forums/Jira-questions/qa-p/jira-questions"},"conversation":{"type":"conversation","id":"3249843","href":"/conversations/3249843","view_href":"https://community.atlassian.com/forums/Jira-questions/I-can-t-get-access-to-my-account-and-organisation-after-getting/qaq-p/3249843","style":"qanda","thread_style":"qanda","messages_count":11,"solved":false,"last_post_time":"2026-06-18T01:16:32.340-07:00","last_post_time_friendly":"17m 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Assistant"},"last_edit_time":"2026-06-18T01:16:32.340-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250141'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250141'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250141'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250141'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250141'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250141'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250141'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250141'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250141'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.27579055555555554,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250140","href":"/messages/3250140","view_href":"https://community.atlassian.com/forums/Jira-questions/I-received-broken-login-details-from-twitter-support/qaa-p/3250140#M1182932","author":{"type":"user","id":"3581942","href":"/users/3581942","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/3581942","login":"Denny Miller"},"subject":"Re: Re: I received broken login details from twitter supp...","search_snippet":"Hi, Reaching out from the JEMHC team - we have identified an issue in this area and are actively working on a fix. If you require any further information, feel free to raise a support ticket with our...","body":"<P>Hi, Reaching out from the JEMHC team - we have identified an issue in this area and are actively working on a fix. If you require any further information, feel free to raise a support ticket with our ThePluginPeople support.</P><P>Apologies for the confusion on this notification, we aim to get this fix deployed within the next day or so.</P>","teaser":"","board":{"type":"board","id":"jira-questions","href":"/boards/jira-questions","view_href":"https://community.atlassian.com/forums/Jira-questions/qa-p/jira-questions"},"conversation":{"type":"conversation","id":"3249839","href":"/conversations/3249839","view_href":"https://community.atlassian.com/forums/Jira-questions/I-received-broken-login-details-from-twitter-support/qaq-p/3249839","style":"qanda","thread_style":"qanda","messages_count":4,"solved":true,"last_post_time":"2026-06-18T01:14:15.481-07:00","last_post_time_friendly":"19m ago"},"topic":{"type":"message","id":"3249839","href":"/messages/3249839","view_href":"https://community.atlassian.com/forums/Jira-questions/I-received-broken-login-details-from-twitter-support/qaq-p/3249839"},"parent":{"type":"message","id":"3249848","href":"/messages/3249848","view_href":"https://community.atlassian.com/forums/Jira-questions/I-received-broken-login-details-from-twitter-support/qaa-p/3249848#M1182788"},"post_time":"2026-06-18T01:14:15.481-07:00","post_time_friendly":"19m ago","depth":2,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":3},"current_revision":{"type":"revision","id":"3250140_1","last_edit_author":{"type":"user","id":"3581942","href":"/users/3581942","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/3581942","login":"Denny Miller"},"last_edit_time":"2026-06-18T01:14:15.481-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250140'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250140'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250140'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250140'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250140'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250140'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250140'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250140'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250140'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.3138127777777778,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250139","href":"/messages/3250139","view_href":"https://community.atlassian.com/forums/Sourcetree-questions/Unable-to-log-in-my-account-when-installing-source/qaa-p/3250139#M47341","author":{"type":"user","id":"878698","href":"/users/878698","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/878698","login":"Martin Runge"},"subject":"Re: Unable to log in my account when installing source","search_snippet":"H&nbsp;@Xiangyi Fan \n Welcome to the Atlassian Community \n I would expect this installation loop to happen because the deep-link callback that tells Sourcetree your login was successful. Can you&amp;nbsp...","body":"<P>H&nbsp;<a href=\"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5340443\">@Xiangyi Fan</a></P>\n<P>Welcome to the Atlassian Community</P>\n<P><SPAN>I would expect this installation loop to happen because the deep-link callback that tells Sourcetree your login was successful. Can you&nbsp;temporarily disable or review your active browser security extensions, strict cookie blocker settings, or local antivirus firewall rules before running the setup again?</SPAN></P>\n<P><SPAN>You could also copy the&nbsp;</SPAN><STRONG>accounts.json</STRONG> into the same Sourcetree folderfrom another device that is running the Login/Setup successfully.</P>\n<P>&nbsp;</P>","teaser":"","board":{"type":"board","id":"sourcetree-questions","href":"/boards/sourcetree-questions","view_href":"https://community.atlassian.com/forums/Sourcetree-questions/qa-p/sourcetree-questions"},"conversation":{"type":"conversation","id":"2505607","href":"/conversations/2505607","view_href":"https://community.atlassian.com/forums/Sourcetree-questions/Unable-to-log-in-my-account-when-installing-source/qaq-p/2505607","style":"qanda","thread_style":"qanda","messages_count":2,"solved":false,"last_post_time":"2026-06-18T01:13:29.435-07:00","last_post_time_friendly":"20m ago"},"topic":{"type":"message","id":"2505607","href":"/messages/2505607","view_href":"https://community.atlassian.com/forums/Sourcetree-questions/Unable-to-log-in-my-account-when-installing-source/qaq-p/2505607"},"parent":{"type":"message","id":"2505607","href":"/messages/2505607","view_href":"https://community.atlassian.com/forums/Sourcetree-questions/Unable-to-log-in-my-account-when-installing-source/qaq-p/2505607"},"post_time":"2026-06-18T01:13:29.435-07:00","post_time_friendly":"20m ago","depth":1,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"is_answer":true,"metrics":{"type":"message_metrics","views":1},"current_revision":{"type":"revision","id":"3250139_1","last_edit_author":{"type":"user","id":"878698","href":"/users/878698","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/878698","login":"Martin Runge"},"last_edit_time":"2026-06-18T01:13:29.435-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250139'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250139'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250139'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250139'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250139'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250139'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250139'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250139'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250139'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.32660944444444445,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250138","href":"/messages/3250138","view_href":"https://community.atlassian.com/forums/Jira-Service-Management-articles/Workforce-Management-in-JSM-is-Now-Generally-Available/ba-p/3250138","author":{"type":"user","id":"6013961","href":"/users/6013961","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6013961","login":"Anshumaan Bhartiya"},"subject":"Workforce Management in JSM is Now Generally Available!","search_snippet":"We're thrilled to announce that Workforce Management (WFM) in Jira Service Management is officially live. \n This has been a long time coming. Workforce Management brings native schedule management, r...","body":"<P data-pm-slice=\"1 1 []\" data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"8d507a3eb4ea\">We're thrilled to announce that <STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\">Workforce Management (WFM)</STRONG> in Jira Service Management is officially live.</P>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"7c0cf3703c0e\">This has been a long time coming. Workforce Management brings native schedule management, real-time availability tracking, and intelligent ticket routing<SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"a95db10e-9adb-4c4d-83d3-f355f9a522e4\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\"> together - r</SPAN><SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"a95db10e-9adb-4c4d-83d3-f355f9a522e4\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\">ight </SPAN>inside Jira Service Management, no third-party tools required.</P>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"6d7368af2432\"><SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"3d95e7fa-f6cc-4719-8c21-4abcc6055db5\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\">If you've ever</SPAN> managed a support team using spreadsheets, manual admin groups, or a patchwork of automation rules just to get the right ticket to the right agent. <STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\">This is built for you.</STRONG></P>\n<HR data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"rule\" data-prosemirror-content-type=\"node\" data-local-id=\"c3f4027967a5\" />\n<H2 data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"heading\" data-prosemirror-content-type=\"node\" data-local-id=\"a1d182bc964d\" id=\"toc-hId-391788796\">What is Workforce Management?</H2>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"0e1c3a0c7ac9\">Workforce Management gives service team managers the tools to plan, staff, and route; all natively in Jira Service Management. Here's what's live today:</P>\n<H3 data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"heading\" data-prosemirror-content-type=\"node\" data-local-id=\"523b36e6ee96\" id=\"toc-hId-1082350270\"><U><STRONG>Schedules</STRONG></U></H3>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"2c885edfacab\">Build and manage your team's work schedules directly in Jira Service Management. Set shifts, handle timezones, and bulk import via CSV so you're not starting from scratch.</P>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"2c885edfacab\"><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" image-alt=\"Screenshot 2026-06-18 at 1.34.08 PM.png\" style=\"width: 999px;\"><img src=\"https://community.atlassian.com/forums/image/serverpage/image-id/435021i597B36B34B334E7E/image-size/large?v=v2&amp;px=999\" role=\"button\" title=\"Screenshot 2026-06-18 at 1.34.08 PM.png\" alt=\"Screenshot 2026-06-18 at 1.34.08 PM.png\" /></span></P>\n<H3 data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"heading\" data-prosemirror-content-type=\"node\" data-local-id=\"93abcec14e23\" id=\"toc-hId--725104193\"><STRONG><U>Availability</U></STRONG></H3>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"f738fac32a7d\">Agents can set their real-time availability status; managers get a live view of who's available. No more guessing who's actually available to pick up a request.</P>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"f738fac32a7d\"><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" image-alt=\"Screenshot 2026-06-18 at 1.34.22 PM.png\" style=\"width: 999px;\"><img src=\"https://community.atlassian.com/forums/image/serverpage/image-id/435020iA76FA5634761EF8F/image-size/large?v=v2&amp;px=999\" role=\"button\" title=\"Screenshot 2026-06-18 at 1.34.22 PM.png\" alt=\"Screenshot 2026-06-18 at 1.34.22 PM.png\" /></span></P>\n<H3 data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"heading\" data-prosemirror-content-type=\"node\" data-local-id=\"4a7ebeb02f6a\" id=\"toc-hId-1762408640\"><U><STRONG>Capacity Utilization</STRONG></U></H3>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"218256fa195c\">See your team's ticket load in real time. Spot overloaded agents, identify agents who can take more work, and directly navigate to assigned work.</P>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"218256fa195c\"><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" image-alt=\"Screenshot 2026-06-18 at 12.59.55 PM.png\" style=\"width: 999px;\"><img src=\"https://community.atlassian.com/forums/image/serverpage/image-id/435018iB98A172DD1896C1D/image-size/large?v=v2&amp;px=999\" role=\"button\" title=\"Screenshot 2026-06-18 at 12.59.55 PM.png\" alt=\"Screenshot 2026-06-18 at 12.59.55 PM.png\" /></span></P>\n<H3 data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"heading\" data-prosemirror-content-type=\"node\" data-local-id=\"2277f2a73348\" id=\"toc-hId--45045823\"><STRONG><U>Automatic&nbsp;Routing</U></STRONG></H3>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"4b42b80cdeb8\">Workforce Management powered routing automatically factors in agent <STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\">availability</STRONG>, <STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\">capacity</STRONG>, and <STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\">schedulse</STRONG> when assigning tickets. The right ticket always finds the right <SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"aa14fe86-b905-48d8-848e-c2afabb1629f\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\">agent</SPAN> at the right time.</P>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"4b42b80cdeb8\"><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" image-alt=\"Screenshot 2026-06-03 at 2.54.00 PM.png\" style=\"width: 999px;\"><img src=\"https://community.atlassian.com/forums/image/serverpage/image-id/435017i7538B32B2D38B7F1/image-size/large?v=v2&amp;px=999\" role=\"button\" title=\"Screenshot 2026-06-03 at 2.54.00 PM.png\" alt=\"Screenshot 2026-06-03 at 2.54.00 PM.png\" /></span></P>\n<HR data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"rule\" data-prosemirror-content-type=\"node\" data-local-id=\"a60f3218c17e\" />\n<H2 data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"heading\" data-prosemirror-content-type=\"node\" data-local-id=\"d9ecf9451df9\" id=\"toc-hId--55548927\">What EAP customers are saying</H2>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"42ec5b5a9e48\">We ran a closed Early Access Program with customers across a range of <SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"ca6897d1-dd1c-408c-b75a-be4802735de4\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\">industries</SPAN> before GA, and the signal was strong:</P>\n<UL data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"bulletList\" data-prosemirror-content-type=\"node\" data-local-id=\"55d94102a706\">\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"7d7789613b35\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"ddd94d13e609\"><EM data-prosemirror-mark-name=\"em\" data-prosemirror-content-type=\"mark\">\"We were managing schedules in spreadsheets and running automations just to handle routing. WFM replaced all of that.\"</EM></P>\n</LI>\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"8baea76e359b\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"d92ecf7ce2fa\"><EM data-prosemirror-mark-name=\"em\" data-prosemirror-content-type=\"mark\">\"Availability tracking alone changed how our managers start their day.\"</EM></P>\n</LI>\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"1122eecfc903\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"55453c3ac15a\"><EM data-prosemirror-mark-name=\"em\" data-prosemirror-content-type=\"mark\">\"Getting set up was fast. We had our first schedule running within the hour.\"</EM></P>\n</LI>\n</UL>\n<HR data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"rule\" data-prosemirror-content-type=\"node\" data-local-id=\"10cfbc0e-7a7b-43b9-a2a3-c1ef2d0f500e\" />\n<H2 data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"heading\" data-prosemirror-content-type=\"node\" data-local-id=\"ce3249d556ae\" id=\"toc-hId--1863003390\">How to get started</H2>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"830585c92db7\">WFM is available today on JSM <STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\">Premium and Enterprise</STRONG> plans.</P>\n<OL start=\"1\" data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"orderedList\" data-prosemirror-content-type=\"node\" data-local-id=\"14a156bd-3c3a-4c8f-a45a-757eafd46ca9\">\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"42a67887-7bbe-4781-a8af-dcbcbf970919\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"7691be7dee50\">Go to your JSM project settings</P>\n</LI>\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"3cf0173d-ae10-4965-b946-c2ed7f12008b\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"661223a029cd\">Navigate to <STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\">Workforce Management</STRONG></P>\n</LI>\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"d6332635-963d-4cdb-a13a-8ead14eb3351\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"244a2de95cf4\">Enable WFM and connect your team</P>\n</LI>\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"ab118945-65c5-4d8c-98dc-29e19d3fa023\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"8b92efb14fef\">Build your first schedule. It takes less than 10 minutes.</P>\n</LI>\n</OL>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"2d2f6cabf0de\"><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" image-alt=\"Screenshot 2026-06-18 at 1.35.37 PM.png\" style=\"width: 999px;\"><img src=\"https://community.atlassian.com/forums/image/serverpage/image-id/435022iB6F04366D66839F8/image-size/large?v=v2&amp;px=999\" role=\"button\" title=\"Screenshot 2026-06-18 at 1.35.37 PM.png\" alt=\"Screenshot 2026-06-18 at 1.35.37 PM.png\" /></span></P>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"167eb8fac88c\"><BR /><A href=\"https://support.atlassian.com/jira-service-management-cloud/docs/what-is-workforce-management-in-jira-service-management/\" rel=\"noopener nofollow noreferrer\" target=\"_blank\">You can read more about WFM and Routing here</A>.<BR /><BR /></P>\n<HR data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"rule\" data-prosemirror-content-type=\"node\" data-local-id=\"0bd9dd8a7f5a\" />\n<H2 data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"heading\" data-prosemirror-content-type=\"node\" data-local-id=\"d7a93a3dfe3a\" id=\"toc-hId-624509443\"><SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"c0b03e8d-6a43-4f91-b165-bdf73ebd8a19\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\">What's coming next</SPAN></H2>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"4b2394296d09\">Here's what we're building next:</P>\n<UL data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"bulletList\" data-prosemirror-content-type=\"node\" data-local-id=\"b488769ec59a\">\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"c1a000a61b1c\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"0a4fc3689251\"><STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\">Coverage Gap Detection &amp; Reassignment.</STRONG> Automatically flag uncovered shifts and suggest replacements.</P>\n</LI>\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"acee35c4293e\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"78ad40ac99b5\"><STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\"><SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"5005f905-98f3-419b-b0d9-cac7c52abf47\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\">Skills-based Routing.</SPAN></STRONG><SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"5005f905-98f3-419b-b0d9-cac7c52abf47\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\"> Route tickets to agents based on skills, not just availability and schedules.</SPAN></P>\n</LI>\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"690b1cdf4dc0\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"8d36a7ec551d\"><STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\">Reporting &amp; Analytics.</STRONG> Utilisation, coverage, and capacity dashboards built natively into Jira Service Management.</P>\n</LI>\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"c526601d879e\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"71085f43ab81\"><STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\"><SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"3440e479-7fa6-4fb0-a534-3b77a147a3d7\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\">Skills Catalog.</SPAN></STRONG><SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"3440e479-7fa6-4fb0-a534-3b77a147a3d7\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\"> Define and manage agent skills, map them to services and segments.</SPAN></P>\n</LI>\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"1208c6546330\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"873991eb3777\"><STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\">Configurable Routing.</STRONG> Choose your routing algorithm, triggers, and combination rules.</P>\n</LI>\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"73995ef5b49e\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"eddf5f663c94\"><STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\"><SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"4ff3ec5d-2c5c-4575-a81d-a04de5ab2a6d\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\">Leave Management.</SPAN></STRONG><SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"4ff3ec5d-2c5c-4575-a81d-a04de5ab2a6d\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\"> Agent leave requests, manager approvals, and automatic ca</SPAN>pacity impact.</P>\n</LI>\n</UL>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"e14245fe4d18\">…. and much more!!</P>\n<HR data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"rule\" data-prosemirror-content-type=\"node\" data-local-id=\"cc9f471f9890\" />\n<H2 data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"heading\" data-prosemirror-content-type=\"node\" data-local-id=\"d1404ca4c6f7\" id=\"toc-hId--1182945020\"><SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"33c12302-ba3d-425c-8e48-a1bcb9bd8aae\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\">Want early access to what's next?</SPAN></H2>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"52490e7a1929\">We're opening a <STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\">new EAP cohort</STRONG> for our next wave of features, including <STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\"><SPAN data-prosemirror-mark-name=\"annotation\" data-prosemirror-content-type=\"mark\" data-id=\"8da9482c-0631-4fd8-a1a7-a4afa1e90d40\" data-mark-annotation-type=\"inlineComment\" data-mark-type=\"annotation\">Skills-based</SPAN> Routing, Reporting, Skills Catalog, and Configurable Routing</STRONG>.</P>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"5522fc1ebfc0\">If you want to shape the product before it ships, <STRONG data-prosemirror-mark-name=\"strong\" data-prosemirror-content-type=\"mark\">we want to hear from you.</STRONG></P>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"73c3aa5aeb67\"><A href=\"https://privacy.atlassian.net/servicedesk/customer/portal/1613/group/1618/create/3985\" data-prosemirror-mark-name=\"link\" data-prosemirror-content-type=\"mark\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><STRONG data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\"><SPAN>➡️&nbsp;</SPAN>Sign up here</STRONG></A><STRONG> !!!</STRONG></P>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"c25394eae5dd\">We'll prioritise customers who:</P>\n<UL data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"bulletList\" data-prosemirror-content-type=\"node\" data-local-id=\"eb02febae1f8\">\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"70a7929e503e\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"ffe9886e8534\">Are already using WFM (or keen to start)</P>\n</LI>\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"d4df7a22842e\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"70a45545d6be\">Have a real scheduling or routing challenge to solve</P>\n</LI>\n<LI data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"listItem\" data-prosemirror-content-type=\"node\" data-local-id=\"a212650b8197\">\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"45a3f32bf92d\">Can commit to 1–2 feedback sessions per month</P>\n</LI>\n</UL>\n<HR data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"rule\" data-prosemirror-content-type=\"node\" data-local-id=\"0e56510fc79c\" />\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"938250c8cbe1\">We can't wait to see how you use it. Drop your questions, use cases, or feedback in the comments.</P>\n<P data-prosemirror-node-block=\"true\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-content-type=\"node\" data-local-id=\"e29632bf08fc\"><EM data-prosemirror-mark-name=\"em\" data-prosemirror-content-type=\"mark\">— Anshumaan &amp; the JSM WFM team</EM></P>","teaser":"","board":{"type":"board","id":"jira-service-desk-articles","href":"/boards/jira-service-desk-articles","view_href":"https://community.atlassian.com/forums/Jira-Service-Management-articles/bg-p/jira-service-desk-articles"},"conversation":{"type":"conversation","id":"3250138","href":"/conversations/3250138","view_href":"https://community.atlassian.com/forums/Jira-Service-Management-articles/Workforce-Management-in-JSM-is-Now-Generally-Available/ba-p/3250138","style":"blog","thread_style":"blog","messages_count":1,"solved":false,"last_post_time":"2026-06-18T01:11:41.087-07:00","last_post_time_friendly":"21m ago"},"topic":{"type":"message","id":"3250138","href":"/messages/3250138","view_href":"https://community.atlassian.com/forums/Jira-Service-Management-articles/Workforce-Management-in-JSM-is-Now-Generally-Available/ba-p/3250138"},"post_time":"2026-06-18T01:11:41.087-07:00","post_time_friendly":"21m ago","depth":0,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":30},"current_revision":{"type":"revision","id":"3250138_1","last_edit_author":{"type":"user","id":"6013961","href":"/users/6013961","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6013961","login":"Anshumaan Bhartiya"},"last_edit_time":"2026-06-18T01:11:41.087-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250138'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250138'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250138'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250138'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250138'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250138'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250138'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250138'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250138'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"blog_topic_message","popularity":-0.3567147222222222,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250136","href":"/messages/3250136","view_href":"https://community.atlassian.com/forums/Confluence-questions/Automation-Studio-and-Rovo-Agents-confluence-trigger/qaa-p/3250136#M359436","author":{"type":"user","id":"3848395","href":"/users/3848395","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/3848395","login":"Tomislav Tobijas"},"subject":"Re: Re: Automation Studio and Rovo Agents- confluence tri...","search_snippet":"Quick update - while chatting with support about something else, I asked them about this and here's the answer I got: \n \n ...I couldn’t find any feature request but I can see work going around it tar...","body":"<P>Quick update - while chatting with support about something else, I asked them about this and here's the answer I got:</P>\n<BLOCKQUOTE>\n<P><EM>...I couldn’t find any feature request but I can see work going around it targeted for Q4 2026...</EM></P>\n</BLOCKQUOTE>\n<P>Talking about Studio supporting Confluence triggers.</P>","teaser":"","board":{"type":"board","id":"confluence-questions","href":"/boards/confluence-questions","view_href":"https://community.atlassian.com/forums/Confluence-questions/qa-p/confluence-questions"},"conversation":{"type":"conversation","id":"3249486","href":"/conversations/3249486","view_href":"https://community.atlassian.com/forums/Confluence-questions/Automation-Studio-and-Rovo-Agents-confluence-trigger/qaq-p/3249486","style":"qanda","thread_style":"qanda","messages_count":4,"solved":false,"last_post_time":"2026-06-18T01:10:38.381-07:00","last_post_time_friendly":"22m ago"},"topic":{"type":"message","id":"3249486","href":"/messages/3249486","view_href":"https://community.atlassian.com/forums/Confluence-questions/Automation-Studio-and-Rovo-Agents-confluence-trigger/qaq-p/3249486"},"parent":{"type":"message","id":"3250110","href":"/messages/3250110","view_href":"https://community.atlassian.com/forums/Confluence-questions/Automation-Studio-and-Rovo-Agents-confluence-trigger/qaa-p/3250110#M359433"},"post_time":"2026-06-18T01:10:38.381-07:00","post_time_friendly":"22m ago","depth":2,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":4},"current_revision":{"type":"revision","id":"3250136_2","last_edit_author":{"type":"user","id":"3848395","href":"/users/3848395","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/3848395","login":"Tomislav Tobijas"},"last_edit_time":"2026-06-18T01:11:54.662-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250136'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250136'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250136'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250136'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250136'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250136'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250136'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250136'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250136'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.37414,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250135","href":"/messages/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135","author":{"type":"user","id":"6206265","href":"/users/6206265","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6206265","login":"Véronique Adriaensen"},"subject":"Comments disappeared after removal group","search_snippet":"Hi,  I hope anyone has already encountered this issue and found a solution.  My customer has removed a group from Atlassian Admin but was using this group for visibility restrictions on comments. Sin...","body":"<P>Hi,</P><P>I hope anyone has already encountered this issue and found a solution.</P><P>My customer has removed a group from Atlassian Admin but was using this group for visibility restrictions on comments. Since the group has been deleted, the comments also have disappeared. Not sure if they are entirely gone or just hidden for everyone.</P><P>Has anyone got an idea to restore the comments?</P><P>Thank you in advance!</P><P><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" image-alt=\"2026-06-18 10_02_28-Inbox - veronique.adriaensen@orange.com - Outlook.png\" style=\"width: 901px;\"><img src=\"https://community.atlassian.com/forums/image/serverpage/image-id/435023i2950828DF7BE4F1C/image-size/large?v=v2&amp;px=999\" role=\"button\" title=\"2026-06-18 10_02_28-Inbox - veronique.adriaensen@orange.com - Outlook.png\" alt=\"2026-06-18 10_02_28-Inbox - veronique.adriaensen@orange.com - Outlook.png\" /></span></P>","teaser":"","board":{"type":"board","id":"jira-questions","href":"/boards/jira-questions","view_href":"https://community.atlassian.com/forums/Jira-questions/qa-p/jira-questions"},"conversation":{"type":"conversation","id":"3250135","href":"/conversations/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135","style":"qanda","thread_style":"qanda","messages_count":6,"solved":false,"last_post_time":"2026-06-18T01:31:06.578-07:00","last_post_time_friendly":"2m ago"},"topic":{"type":"message","id":"3250135","href":"/messages/3250135","view_href":"https://community.atlassian.com/forums/Jira-questions/Comments-disappeared-after-removal-group/qaq-p/3250135"},"post_time":"2026-06-18T01:10:32.138-07:00","post_time_friendly":"23m ago","depth":0,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":23},"current_revision":{"type":"revision","id":"3250135_1","last_edit_author":{"type":"user","id":"6206265","href":"/users/6206265","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6206265","login":"Véronique Adriaensen"},"last_edit_time":"2026-06-18T01:10:32.138-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250135'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250135'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250135'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250135'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250135'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250135'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250135'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250135'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250135'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_topic_message","popularity":-0.3758775,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250134","href":"/messages/3250134","view_href":"https://community.atlassian.com/forums/Jira-questions/how-to-create-a-new-Jira-Form-template/qaa-p/3250134#M1182930","author":{"type":"user","id":"3569011","href":"/users/3569011","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/3569011","login":"Trudy Claspill"},"subject":"Re: Re: how to create a new Jira Form template","search_snippet":"You can work with a Jira Administrator for your environment to try to address the issue. They can reference the information here in your community post and they can open a support case directly with ...","body":"<P>You can work with a Jira Administrator for your environment to try to address the issue. They can reference the information here in your community post and they can open a support case directly with Atlassian for more assistance if needed.</P>\n<P>But I believe the final answer will be that the Add Form option will not be able to be enabled in the Software project with which you are now working.</P>","teaser":"","board":{"type":"board","id":"jira-questions","href":"/boards/jira-questions","view_href":"https://community.atlassian.com/forums/Jira-questions/qa-p/jira-questions"},"conversation":{"type":"conversation","id":"3249233","href":"/conversations/3249233","view_href":"https://community.atlassian.com/forums/Jira-questions/how-to-create-a-new-Jira-Form-template/qaq-p/3249233","style":"qanda","thread_style":"qanda","messages_count":16,"solved":false,"last_post_time":"2026-06-18T01:08:56.506-07:00","last_post_time_friendly":"24m ago"},"topic":{"type":"message","id":"3249233","href":"/messages/3249233","view_href":"https://community.atlassian.com/forums/Jira-questions/how-to-create-a-new-Jira-Form-template/qaq-p/3249233"},"parent":{"type":"message","id":"3249271","href":"/messages/3249271","view_href":"https://community.atlassian.com/forums/Jira-questions/how-to-create-a-new-Jira-Form-template/qaa-p/3249271#M1182663"},"post_time":"2026-06-18T01:08:56.506-07:00","post_time_friendly":"24m ago","depth":2,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":3},"current_revision":{"type":"revision","id":"3250134_1","last_edit_author":{"type":"user","id":"3569011","href":"/users/3569011","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/3569011","login":"Trudy Claspill"},"last_edit_time":"2026-06-18T01:08:56.506-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250134'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250134'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250134'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250134'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250134'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250134'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250134'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250134'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250134'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.40244833333333335,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250132","href":"/messages/3250132","view_href":"https://community.atlassian.com/forums/Teamwork-Lab-Improving-our-ways/What-s-your-team-connection-language-Take-the-quiz-to-find-out/m-p/3250132#M6671","author":{"type":"user","id":"4530164","href":"/users/4530164","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/4530164","login":"Bevan Williams"},"subject":"Not surprising at all - I'm the Straight Shooter.","search_snippet":"Not surprising at all - I'm the Straight Shooter.","body":"<P>Not surprising at all - I'm the Straight Shooter.</P>","teaser":"","board":{"type":"board","id":"Teamwork-Labforum-board","href":"/boards/Teamwork-Labforum-board","view_href":"https://community.atlassian.com/forums/Teamwork-Lab-Improving-our-ways/bd-p/Teamwork-Labforum-board"},"conversation":{"type":"conversation","id":"3240477","href":"/conversations/3240477","view_href":"https://community.atlassian.com/forums/Teamwork-Lab-Improving-our-ways/What-s-your-team-connection-language-Take-the-quiz-to-find-out/td-p/3240477","style":"forum","thread_style":"forum","messages_count":14,"solved":false,"last_post_time":"2026-06-18T01:07:26.263-07:00","last_post_time_friendly":"26m ago"},"topic":{"type":"message","id":"3240477","href":"/messages/3240477","view_href":"https://community.atlassian.com/forums/Teamwork-Lab-Improving-our-ways/What-s-your-team-connection-language-Take-the-quiz-to-find-out/m-p/3240477#M6658"},"parent":{"type":"message","id":"3240477","href":"/messages/3240477","view_href":"https://community.atlassian.com/forums/Teamwork-Lab-Improving-our-ways/What-s-your-team-connection-language-Take-the-quiz-to-find-out/m-p/3240477#M6658"},"post_time":"2026-06-18T01:07:26.263-07:00","post_time_friendly":"26m ago","depth":1,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":1},"current_revision":{"type":"revision","id":"3250132_1","last_edit_author":{"type":"user","id":"4530164","href":"/users/4530164","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/4530164","login":"Bevan Williams"},"last_edit_time":"2026-06-18T01:07:26.263-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250132'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250132'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250132'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250132'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250132'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250132'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250132'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250132'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250132'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.4275213888888889,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250131","href":"/messages/3250131","view_href":"https://community.atlassian.com/forums/Confluence-questions/Copy-link-to-heading-creating-only-the-base-URL/qaa-p/3250131#M359435","author":{"type":"user","id":"5551688","href":"/users/5551688","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5551688","login":"Samuil Enchev"},"subject":"Re: Copy link to heading - creating only the base URL","search_snippet":"Hi @KMTek,&nbsp; \n Thanks for the detailed report. Since you've already tried disabling apps and customizations without success, I’ve raised a support ticket on your behalf to investigate this furthe...","body":"<P style=\"background-color: #ffffff; margin: 0.75rem 0px 0px; padding: 0px; text-align: start; text-transform: none;\" data-sentry-source-file=\"paragraph.tsx\" data-sentry-component=\"Paragraph\" data-renderer-start-pos=\"139\">Hi <a href=\"https://community.atlassian.com/forums/user/viewprofilepage/user-id/632605\">@KMTek</a>,&nbsp;</P>\n<P style=\"background-color: #ffffff; margin: 0.75rem 0px 0px; padding: 0px; text-align: start; text-transform: none;\" data-sentry-source-file=\"paragraph.tsx\" data-sentry-component=\"Paragraph\" data-renderer-start-pos=\"153\">Thanks for the detailed report. Since you've already tried disabling apps and customizations without success, I’ve raised a support ticket on your behalf to investigate this further:&nbsp;<STRONG>PCS-3794276</STRONG>.</P>\n<P style=\"background-color: #ffffff; margin: 0.75rem 0px 0px; padding: 0px; text-align: start; text-transform: none;\" data-sentry-source-file=\"paragraph.tsx\" data-sentry-component=\"Paragraph\" data-renderer-start-pos=\"350\">Our support team will review why the URL is forming incorrectly and will reach out to you directly via that ticket. You should receive an email confirmation shortly.</P>\n<P style=\"background-color: #ffffff; margin: 0.75rem 0px 0px; padding: 0px; text-align: start; text-transform: none;\" data-sentry-source-file=\"paragraph.tsx\" data-sentry-component=\"Paragraph\" data-renderer-start-pos=\"608\">Best,<BR />Samuil</P>","teaser":"","board":{"type":"board","id":"confluence-questions","href":"/boards/confluence-questions","view_href":"https://community.atlassian.com/forums/Confluence-questions/qa-p/confluence-questions"},"conversation":{"type":"conversation","id":"3249000","href":"/conversations/3249000","view_href":"https://community.atlassian.com/forums/Confluence-questions/Copy-link-to-heading-creating-only-the-base-URL/qaq-p/3249000","style":"qanda","thread_style":"qanda","messages_count":6,"solved":false,"last_post_time":"2026-06-18T01:06:04.832-07:00","last_post_time_friendly":"27m ago"},"topic":{"type":"message","id":"3249000","href":"/messages/3249000","view_href":"https://community.atlassian.com/forums/Confluence-questions/Copy-link-to-heading-creating-only-the-base-URL/qaq-p/3249000"},"parent":{"type":"message","id":"3249000","href":"/messages/3249000","view_href":"https://community.atlassian.com/forums/Confluence-questions/Copy-link-to-heading-creating-only-the-base-URL/qaq-p/3249000"},"post_time":"2026-06-18T01:06:04.832-07:00","post_time_friendly":"27m ago","depth":1,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"is_answer":true,"metrics":{"type":"message_metrics","views":3},"current_revision":{"type":"revision","id":"3250131_1","last_edit_author":{"type":"user","id":"5551688","href":"/users/5551688","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5551688","login":"Samuil Enchev"},"last_edit_time":"2026-06-18T01:06:04.832-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250131'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250131'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250131'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250131'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250131'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250131'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250131'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250131'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250131'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":-0.45014611111111114,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250129","href":"/messages/3250129","view_href":"https://community.atlassian.com/forums/Confluence-questions/Export-to-Word-with-a-Jira-Work-Items-Macro-Cloud/qaa-p/3250129#M359434","author":{"type":"user","id":"3848395","href":"/users/3848395","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/3848395","login":"Tomislav Tobijas"},"subject":"Re: Export to Word with a Jira Work Items Macro (Cloud)","search_snippet":"Hi&nbsp;@Steve Binney&nbsp;, \n On top of what James said, here are two (new) bugs related to this macro export to Word: \n \n CONFCLOUD-84592: Custom Fields are not rendering or showing any data in PDF...","body":"<P>Hi&nbsp;<a href=\"https://community.atlassian.com/forums/user/viewprofilepage/user-id/5893853\">@Steve Binney</a>&nbsp;,</P>\n<P>On top of what James said, here are two (new) bugs related to this macro export to Word:</P>\n<UL>\n<LI><A href=\"https://jira.atlassian.com/browse/CONFCLOUD-84592\" rel=\"noopener nofollow noreferrer\" target=\"_blank\">CONFCLOUD-84592: Custom Fields are not rendering or showing any data in PDF or word export</A>&nbsp;👈</LI>\n<LI><A href=\"https://jira.atlassian.com/browse/CONFCLOUD-84591\" rel=\"noopener nofollow noreferrer\" target=\"_blank\">CONFCLOUD-84591: Jira issue macro table is cutoff from right side in word export</A>&nbsp;</LI>\n</UL>\n<P>The first one, 84592 is actually this behavior you're seeing on your end.</P>\n<P>Cheers,<BR />Tobi</P>","teaser":"","board":{"type":"board","id":"confluence-questions","href":"/boards/confluence-questions","view_href":"https://community.atlassian.com/forums/Confluence-questions/qa-p/confluence-questions"},"conversation":{"type":"conversation","id":"3249867","href":"/conversations/3249867","view_href":"https://community.atlassian.com/forums/Confluence-questions/Export-to-Word-with-a-Jira-Work-Items-Macro-Cloud/qaq-p/3249867","style":"qanda","thread_style":"qanda","messages_count":3,"solved":true,"last_post_time":"2026-06-18T01:05:08.865-07:00","last_post_time_friendly":"28m ago"},"topic":{"type":"message","id":"3249867","href":"/messages/3249867","view_href":"https://community.atlassian.com/forums/Confluence-questions/Export-to-Word-with-a-Jira-Work-Items-Macro-Cloud/qaq-p/3249867"},"parent":{"type":"message","id":"3249867","href":"/messages/3249867","view_href":"https://community.atlassian.com/forums/Confluence-questions/Export-to-Word-with-a-Jira-Work-Items-Macro-Cloud/qaq-p/3249867"},"post_time":"2026-06-18T01:05:08.865-07:00","post_time_friendly":"28m ago","depth":1,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"is_answer":true,"metrics":{"type":"message_metrics","views":3},"current_revision":{"type":"revision","id":"3250129_1","last_edit_author":{"type":"user","id":"3848395","href":"/users/3848395","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/3848395","login":"Tomislav Tobijas"},"last_edit_time":"2026-06-18T01:05:08.865-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250129'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250129'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250129'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250129'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250129'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250129'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250129'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250129'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250129'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"forum_reply_message","popularity":0.25827967685188413,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false},{"type":"message","id":"3250126","href":"/messages/3250126","view_href":"https://community.atlassian.com/forums/Jira-Product-Discovery-articles/The-tree-view-is-now-generally-available-Premium-plan/bc-p/3250126#M4147","author":{"type":"user","id":"502312","href":"/users/502312","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/502312","login":"Tanguy Crusson"},"subject":"It's coming soon, in the next few weeks.  This is the fea...","search_snippet":"@Jens Raspe&nbsp;It's coming soon, in the next few weeks.&nbsp; \n This is the feature in my test site:","body":"<P><a href=\"https://community.atlassian.com/forums/user/viewprofilepage/user-id/6034858\">@Jens Raspe</a>&nbsp;It's coming soon, in the next few weeks.&nbsp;</P>\n<P>This is the feature in my test site:</P>\n<P><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" image-alt=\"Screenshot 2026-06-17 at 15.29.18.png\" style=\"width: 999px;\"><img src=\"https://community.atlassian.com/forums/image/serverpage/image-id/435019i9ED2F31E7FDF2CCE/image-size/large?v=v2&amp;px=999\" role=\"button\" title=\"Screenshot 2026-06-17 at 15.29.18.png\" alt=\"Screenshot 2026-06-17 at 15.29.18.png\" /></span></P>","teaser":"","board":{"type":"board","id":"jpd-articles","href":"/boards/jpd-articles","view_href":"https://community.atlassian.com/forums/Jira-Product-Discovery-articles/bg-p/jpd-articles"},"conversation":{"type":"conversation","id":"3249554","href":"/conversations/3249554","view_href":"https://community.atlassian.com/forums/Jira-Product-Discovery-articles/The-tree-view-is-now-generally-available-Premium-plan/ba-p/3249554","style":"blog","thread_style":"blog","messages_count":3,"solved":false,"last_post_time":"2026-06-18T01:03:59.089-07:00","last_post_time_friendly":"29m ago"},"topic":{"type":"message","id":"3249554","href":"/messages/3249554","view_href":"https://community.atlassian.com/forums/Jira-Product-Discovery-articles/The-tree-view-is-now-generally-available-Premium-plan/ba-p/3249554"},"parent":{"type":"message","id":"3249554","href":"/messages/3249554","view_href":"https://community.atlassian.com/forums/Jira-Product-Discovery-articles/The-tree-view-is-now-generally-available-Premium-plan/ba-p/3249554"},"post_time":"2026-06-18T01:03:59.089-07:00","post_time_friendly":"29m ago","depth":1,"read_only":false,"edit_frozen":false,"language":"EN","can_accept_solution":false,"placeholder":false,"is_solution":false,"solution_data":{},"metrics":{"type":"message_metrics","views":8},"current_revision":{"type":"revision","id":"3250126_1","last_edit_author":{"type":"user","id":"502312","href":"/users/502312","view_href":"https://community.atlassian.com/forums/user/viewprofilepage/user-id/502312","login":"Tanguy Crusson"},"last_edit_time":"2026-06-18T01:03:59.089-07:00"},"kudos":{"query":"SELECT * FROM kudos WHERE message.id = '3250126'"},"tags":{"query":"SELECT * FROM tags WHERE messages.id = '3250126'"},"labels":{"query":"SELECT * FROM labels WHERE messages.id = '3250126'"},"images":{"query":"SELECT * FROM images WHERE messages.id = '3250126'"},"videos":{"query":"SELECT * FROM videos WHERE messages.id = '3250126'"},"attachments":{"query":"SELECT * FROM attachments WHERE message.id = '3250126'"},"replies":{"query":"SELECT * FROM messages WHERE parent.id = '3250126'"},"ratings":{"query":"SELECT * FROM ratings WHERE message.id = '3250126'"},"custom_tags":{"query":"SELECT * FROM custom_tags WHERE messages.id = '3250126'"},"moderation_status":"approved","visibility_scope":"public","user_context":{"type":"user_context","kudo":false,"read":false,"can_reply":false,"can_kudo":false,"can_delete":false},"message_type":"blog_reply_message","popularity":-0.4850902777777778,"excluded_from_kudos_leaderboards":false,"include_hidden_messages":true,"is_promoted":false}],"next_cursor":"MjYuM3wyLjB8aXwyNXw1MTowLDI0OjB8aW50LDMyNTAxNjAsMzI1MDEyNg"},"metadata":{}}