Hello,
How does one filter by Request Type?
I have a few queues that are used by different teams. I'd like to create a filter based on Request Type but I get the message that I need to switch to advanced which I'm not sure how?
I managed to figure out the answer to my own question.
Had to switch to JQL and used
"Request Type" = "Salesforce Team"
I used this for Classic. For Next-gen you can't use Request Type instead you use "issuetype"
I'm trying to set a filter in one of the queues (in a Team Managed Project) using Customer request type, but I do not see the "Customer Request Type" as a JQL search. The Issue type shows incidents, service requests etc. but not the request form i'm searching for.
Thank you so much for this! I was wondering in Jira PS why it kept failing saying
"Invoke-JiraMethod : Field 'request type' does not exist or you do not have permission to view it."
Now I'm able to do a search based on issue types:
new code in PowerShell: get-jiraissue -query 'project = "iR" and issuetype = "onboarding requests"'
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