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I'm still confused on how JIRA Core, JIRA Software, and JIRA Service Desk all interact. My interest is in following any and all changes to JIRA Service Desk or supporting components. Having said th...

• Question
• atlassian-support
• jira-service-desk

We have a Server instance of Jira and BB (v7.7.2 & v4.14.12 respectively).  Our Jira "Outgoing Mail" email notification settings are working absolutely fine.  However we've configu...

• Question
• bitbucket
• configuration
• email

Hi all,  for an important customer, we are configuring a solution with portfolio for jira.  We have a hierarchy of 5 level, but this customer want to create issue from within jira. This m...

• Question
• advanced-roadmaps
• jira-cloud

I am interested in getting stats on reviewers, approvers, etc   In the hopes to offer incentives to those that are active in Pull Requests.   How would I get these stats?

• Question
• bitbucket

Confluence add blog post date picker short cut // no longer works - any other way to add dates?

• Question
• confluence

I am trying to import the "Progress(Communication)" field into the "Comments" section of my project. It's not working after repeated attempts. Can you help.     thanks

• Question
• jira

Hi Team,   During installation of Jira software I'm experiencing following issue:     Caused by: java.sql.SQLException: Could not retrieve transation read-only status server &...

• Question
• jira-software

 I need to update several common fields (example: Fix version/s) across stories in an epic. How can I do this without having to go into each individual story?   Thank you,

• Question
• jira-software

I posted a question here and it was marked as spam: https://community.atlassian.com/t5/Bitbucket-questions/Retaining-build-status-after-bumping-version-number-in-pipeline/qaq-p/743818 Seems to be si...

• Question
• spam

How could I return Jira to previous UI design? Because I changed to new UI design and I don't like it serhiparad.atlassian.net/

• Question
• jira

I'm trying to do the above. On the Jira help resource, the initial steps are as shown below. However, I cant find where "plan" is in the "plan > Releasese > + Create release" mentioned in Step ...

• Question
• advanced-roadmaps
• cross-project
• jira
• release
• version

not able to see SMTP settings  

• Question
• jira
• jira-administration
• jira-cloud

Can the system please be updated to let me change an email address for someone instead of deactivating them and then creating a new account with their new email address?

• Question
• jira
• jira-administration

A client submitted an issue via our Jira Service Desk. I went to update the Summary of the issue, but I am getting the error "The reporter specified is not a user."  He WAS a user when he s...

• Question
• jira

We are trying to set a custom field(date/time) when an issue is linked with a certain link type direction but only to a certain project.  Is there a way to get the created date/time from the his...

• Question
• groovy
• jira
• scriptrunner

I am trying to add a group to JIRA Administrators in Global Permissions but it's not working.  No groups are showing, even though I have many groups.  I am going to System > Global Perm...

• Question
• global-permission
• jira

How do I create a webhook that triggers on a branch push or branch merge?

• Question
• atl-dev
• bitbucket
• branch
• merge
• webhook

Hi, I just created two new custom fields. Their configuration is identical (contexts, screens, ...) except for 1 point. The first one is of type URL and the second is of type labels. Both field ap...

• Question
• custom-field
• jira

I am trying to create a Gadget and would like to add the "Summary" field to be able to display on a dashboard.  Has anyone done this?

• Question
• jira-software

How do I turn on the old jira   https://www.screencast.com/t/CTebrWclo9

• Question
• jira

Hi, We have recently been aiming to deploy features to production in small and frequent deploys. Ideally one ticket at a time, but due to timing and resource constraints, deploys can ...

• Discussion
• agile
• jira
• jira-software
• release-management

We are a consulting firm and provide access to our JIRA instance to multiple clients.  we currently have 1 client in which we have integration with their zendesk.  We now have another custo...

• Question
• jira
• jira-service-desk
• zendesk

Atlassian has recently updated pipelines to allow manually triggering any build task from any branch. This means that users can run the master branch pipeline from a feature branch for example. How d...

• Question
• bitbucket
• bitbucket-pipelines

New user here... thanks in advance for the help. In Active Sprints the default view separates Issues with Sub-Tasks from Issues without Sub-Tasks. This has caused us some confusion, as it&...

• Question
• active-objects
• issue
• jira-software
• sprint

Is there a way to give a user "Administer Jira" rights on a project level but not global? Because a project admin/lead wants to create workflows and scheme for their project, and I don't feel comfort...

• Question
• jira-software