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Hi - I recently installed Confluence on my Linux server but managed to forget the details of the admin user account that's set up during the installation process (duh!).  So I went ahead and uni...

• Question
• confluence

Hello, I attempted to upgrade Confluence from 5.4 to 6.0 and then 6.0 to 6.7 but the latter upgrade had failed. Unfortunately, I can't go back to reinstall from the start because SQL server had to b...

• Question
• confluence

Dear All, Please comment if any one has an answer for this.   JQL for time spent on a user story before moving from one status to another.

• Question
• adaptavist
• jira
• jql
• scriptrunner

I am setting up a space with multiple pages layout and will like to make these layout as a template for the new users. How do I implement that? 

• Question
• confluence

Hi, I need a help regarding JQL search. I am trying to filter the issues that are a child of epics and these epics are all listed on specific confluence page. We are using scriptrunner plugin a...

• Question
• confluence
• jira
• atlassian-marketplace
• jql
• jql-tricks
• +1 more tag...

I have created an html email template and added email content to each of my rules under Customer Notifications in a project. I would like all of my projects to have the same templates/content for the...

• Question
• jira-service-desk

...311 { "name": "evans.tucker", "emailAddress": "evans.tucker@iovation.com", "id": redacted, "displayName": "Evans Tucker", "active": true, "slug": "evans.tucker", "type": "NORMAL", "links": { "s...

• Question
• atl-dev
• bitbucket
• rest-api

Hi, I'm currently planning to use trello Andrés custom fields Power ups but It seems that info is not properly saved/exportes on Json once you change any value on the custom fields. Is this correc...

• Question
• trello

Workflow Plugin plugin on Cloud has 56 modules but on Self-hosted server version only 21 modules enabled. How to get this plugin with all modules for Self-hoster server version? atlassian-jira-soft...

• Question
• jira-software

Hello, We need to email the reporter when his ticket is assigned to an agent. Is this possible to achieve in JIRA SD?

• Question
• jira-service-desk

My company is working to roll out JSD and it’s already proving a big success in demos showing off filters and dashboards. We want to provide more real-time dashboard views in confluence for a number...

• Question
• confluence
• dashboard
• filter
• jira-service-desk
• server

Hello, We have configured JIRA service desk for email requests on our help desk email account. Our query is, when a new ticket is created on email request, we need to change the subject of the tick...

• Question
• jira-administration
• jira-development
• jira-service-desk

How do I get a Demo of Confluence? My organization has 10,000 users.

• Question
• confluence

For Service Desk Change Request we often have multiple approvers.   1. There is no log/history on when the first people approve the change. 2. The JQL functions for MyPending() Continue to sh...

• Question
• jira-service-desk-cloud
• jira-software

When we configure Epics, the underlying Tasks all show up as individual work estimates. However, with Stories, the Tasks created within the Story show up as Sub-Tasks and their work estimates do no c...

• Question
• jira

I have a query to search project by summary and description, how to return issues without specific subtasks created curl -XH -u user:password -X GET -H "Content-Type: application/json" https://mycom...

• Question
• api
• jira
• rest-api

So I have spent some time trying to figure how to discard all changes to a collaborative draft. It goes without saying the publishing and reverting is not a great solution. I have found a t...

• Article
• confluence
• collaborative-editing
• discard
• server

I am trying to only display open tickets in my kanban board with specific issue types. Also I want only to show the last 3 days in the done/drop/complete/close/etc. column. But I want to separat...

• Question
• jira

Hi - need to set edit permission to any comments made by members of a group.  Is that possible?  I am only seeing edit own or all in permissions. thanks!    

• Question
• jira

I am looking for a field called summation on story in jira as i was told by someone that we can set it up at the story level and it will sum up the time on all the logged tasks and we can see the tim...

• Question
• jira

Can I add the Activity Stream Gadget to a dashboard and filter results based on the same filter used on the dashboard of open tickets? Currently, it is only showing the activity stream for the entire...

• Question
• gadget
• jira

In this Showcase you will learn about Tony Moreno's knack for enchanting AUG audiences, organizing Beerio Kart races with Trello, and inventing creatives code names for product releases. Enjoy! ...

• Article
• ace
• community-showcase
• meet-the-leaders
• team-tour
• trello

When I am creating/editing an issue and wish to apply a linked issue, the drop down box displays a list off ALL issues across ALL projects. How would I apply a filter to limit the possible issues to ...

• Question
• adaptavist

I can add a group to a permission in a permission scheme, but can't find a way to remove it. If I add the group myusers, how can I remove it again? Mike   { "holder": { "type": "group", "p...

• Question
• jira

I'm still confused on how JIRA Core, JIRA Software, and JIRA Service Desk all interact. My interest is in following any and all changes to JIRA Service Desk or supporting components. Having said th...

• Question
• atlassian-support
• jira-service-desk