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Hi all, Is there a way to add an extra button when commenting on customer tickets to just provide an update and not change the status to waiting for customer? Currently I have share with customer a...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi,   i've found a post that it is possible to have a view only version of Jira (Jira Portfolio). Does this count as a user within the license of jira?  We have a team of 10 persons, so ...

• Question
• cloud
• jira
• jira-cloud

Hello, We've been trying to migrate a process to use StatusPage.io's v2 endpoints but have run into trouble. It looks like the docs indicate that by default, GET /subscribers.json will return unlimi...

• Question
• statuspage

Hi all. Great meeting last week!  I think some tremendous content and knowledge sharing from both Jama Software and Chris Ranglas of UCSD. This week is Thanksgiving and good time for a refle...

• Discussion

Hi all! I am currently looking for a solution to plan Releases in a JIRA Project for a product that multiple teams work on. The following aspects should be considered: Around 25 Teams work on the...

• Question
• jira

Howdy. I'm about to allow Applause access to my orgs JIRA. I'm a Site Admin. I have a few questions: * Should I create a generic account for the API Tokens to be generated from? * Can I limit acces...

• Question
• administration
• atl-adm
• cloud
• jira
• security
• +1 more tag...

I'd like to make Customer Request Type read-only on the Service Desk view issue screen. The ultimate goal is to require users to use a transition for changing the Customer Request Type instead, so th...

• Question
• adaptavist
• jira-service-desk
• jira-service-desk-server
• scriptrunner
• server

I have two separate boards and it seems like one sprint in each board got linked somehow. If I change the name on one of the sprints then it updates on the other. Any ideas?   https://www.scre...

• Question
• jira

Please help :(   Attachments upload and attach properly but upon opening them I receive the following error on the latest version of Chrome   Ouch! We can't load the image. https://api...

• Question
• confluence

We are using/testing BitBucket Server and have it working fine with SourceTree on two separate computers. Unfortunately, clicking on the "Remote" button opens up a dead link. Even though I have it se...

• Question
• bitbucket
• bitbucket-server
• server
• sourcetree

I am trying to implement pipeline but while trying to deploy ftp connection issues because I can access FTP only from my office ip, outside the office ftp connection not allowed So please give any...

• Question
• bitbucket
• bitbucket-pipelines

Hello, My company use ConnectWise as Help Desk system and we are planning to start using Jira Help Desk, the problem we are having is that we want to keep both systems, one for Engineering tickets(J...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

I have Bamboo 6.7.1 server and I cannot access admin page anywhere. No gear icon next to profile picture.   Surprised, please guide us how to resolve this issue.   Thanks

• Question
• bamboo

When using parallel Sprints in JIRA Software, you're able to run multiple active Sprints simultaneously. Often enough when working with multiple Sprints, they can sometimes get mixed up a...

• Article
• agile
• board
• cloud
• filter
• jira
• +3 more tags...

Is there a chance to use Roadmaps on Classic Jira Software projects?

• Question
• jira-software
• jira

Hi there   Is there any way of getting linked issues with Jira Python? Am a newbie to python, but am able to connect and do basic queries. The task I'm trying to solve however is quite complex...

• Question
• atl-adm
• jira
• python

Hello, My use case involves the need to control who can move an item from Needs Testing to -> Tested.  Specifically we need to make sure that the person who moved the item into Needs Test...

• Question
• jira-software
• swimlane

HI Team, The Create/Edit Screen not popping When I open a Project / Issues its showing page loading  this is happening only when i open a projects and issues and when i right click on create a...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• administration
• app
• behaviours
• development
• +5 more tags...

When creating a new ticket for my next gen scrum board, JIRA does not give me the option to select a Sprint. If I want to add a newly created ticket to the current sprint, I must first create the tic...

• Question
• jira

When one creates a Service Desk Issue, the first field in template has a label "Raise this request on behalf of", which is a default field with default title/label and is linked by default to th...

• Question
• jira
• jira-server
• server

Hello Users! We're first time dealing with JSD and we have an integrator who is doing all the implementation. However, for our 2 projects, they insist on us not using the Create button, but to use t...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

Some of our newer projects have been set up in the new Next Gen format but we cannot figure out how to update the Project Lead. There isn't' anything in the project settings which is where it is with...

• Question
• administration
• cloud
• jira
• jira-cloud
• jira-software
• +2 more tags...

Hi, I would like to synch the phone attribute in Active Directory with Jira or Confluence. But it is not available in the settings. Is there an uncomplicated way to do this with a simple plugin? I f...

• Question
• confluence
• confluence-server
• jira
• jira-server
• server

I install  atlassian-confluence-6.12.2-x64.bin option is 1 Is it impossible to run the script as the root user? Is it necessary to uninstall?  

• Question
• confluence
• confluence-server
• language-ja
• server

I need to set off the notification (email) for the person who creates the task of the project. I was looking into the Notification Scheme to see if the Reporters are part of the Default but it's not....

• Question
• jira