Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Xray - move to cloud from desktop software.

Lital Nabatian
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 1, 2023

Hi. we now move to Jira on cloud and I have some problems with Xray.

all my test are not copied from the old Jira. and all the executions too.

now if I tried to excetut test I have an error.

Is there something I can do for copy all my information from the old Jira? ther is a lot of important information....

bandicam 2023-01-02 09-21-41-235.jpg

2 answers

1 vote
Ste Wright
Community Champion
January 2, 2023

Hi @Lital Nabatian 

Are you migrating from Jira Server/DC to Jira Cloud?

If yes, are you following the instructions Xray have on their website? See this page - Jira Cloud Migration Guide

You could also contact the vendor for support - see their contact options on this page

Ste

0 votes
Joseph Chung Yin
Community Champion
January 2, 2023

@Lital Nabatian -

Welcome to the community.  Since xRay is a third party add-on for Jira/JSM env, you should contact the vendor for assistance directly -

https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?tab=support&hosting=cloud

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events