We dont can sending a notification from our mail

[Vadym Kalujny]

1. I want to set up a trigger that would sending mail from our email "info@creditkasa.ua"

2. We need to send emails to our clients, but they should not have access to the portal
The client must create "issue" from email and he should receive a reply by email but he should not have access to the portal
If you disable access to the portal "as indicated in screenshot 2(request 2)" then the client cannot create a issue from email

How should I do it?
Thanks

[Alex Koxaras -Relational-]

Hi @Vadym Kalujny 

You can't do exactly what you say. In order for a customer to create issues, he should be added as a customer to your project.