Unable to back up JSM Forms using Revyz

[Srini K]

We are testing out Backup and recovery tools for JSM. Revyz seems to copy/backup all configurations except JSM Forms. it doesn't seem to show Forms folder on the source side. Am I missing some setting or configuration. is there a separate version of Revyz for JSM vs JIRA projects?

[Joseph Chung Yin · Accepted solution]

@Srini K -

Welcome to the community, since Revyz is a third party add-on for JSM, you need to contact the vendor for direct technical support - https://support.revyz.io

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Vish Reddy {Revyz}]

Thank you @Dave Mathijs @Joseph Chung Yin 

Hi @Srini K 

Thank you for trying out the Revyz Data Manager.

Here are the the objects that we support - https://support.revyz.io/revyz-data-manager/revyz-data-manager-for-jira-capabilities

We don't support JSM Forms at the moment, I will add it to our roadmap.

For any Revyz specific questions, please free to open support requests on our support portal - https://support.revyz.io/

Thank you

Vish

[Dave Mathijs]

Hi @Srini K welcome to the Atlassian Community!

Good question! The app's documentation doesn't mention the backup/restore of Forms.

Maybe @Vish Reddy {Revyz} can answer this one?