Hello,
As a team, we are working on measuring the time it takes to complete various tasks. We would like to track the duration of the "awaiting internal status" stage to understand how long it takes for a task to be returned to the team. While we could manually track each task and subtask, this would be a time-consuming process given the large number of tasks we have. It would be ideal if we could export a file that includes all status transitions with their respective dates to streamline this process.
Hi @George Roussos 👋
Are you using some third-party apps for status track changes?
If not, i recommend you to try Time in Status for Jira Cloud add-on which allows you to track the time that tasks spend in each status on your board. Add-on developed by my team.
Time in Status for Jira Cloud allows data export to CSV and XLSX files.
All the following reports are available to export: Time in Status, Assignee Time, Average Time, Status Entrance Date, Time in Status per Date, Status, and Transition Count.
You can export data from the grid to XLSX or CSV files, which you can analyze using such tools as Excel or Google Spreadsheets.
Add-on have a 30-day free trial version and free up to 10 users.
Please, let me know if you have any questions
Hope it helps 😌
Valeriia
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Welcome to the Atlassian Community !!
You can save a lot of your time by using a mktplace app for a pre-built solution for extracting Time in status of your issues. If you are fine with that, you can try out our add-on
The app has 20+ reports to meet a variety of use cases with export to CSV option available as well. Couple of reports below which will help meet your use case.
Disclaimer : I work for RVS, the vendor for this app
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Hello @George Roussos ,
Our team at OBSS built Timepiece - Time in Status for Jira exactly for this. It is available for Jira Server, Cloud, and Data Center.
Time in Status mainly allows you to see how much time each issue spent on each status or each assignee.
You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc.
For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc.
The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.
The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.
Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.
Timepiece - Time in Status for Jira
EmreT
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You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.
Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue report. For further details, please see Status Time Reports How to Videos.
If you are looking for a completely free solution, you can try the limited version Status Time Free.
Hope it helps.
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