Error in Zephyr - Cycle summary

[Kalyan Kanaparti]

After Log into JIRA, I try to acess Test Cycle  via zephyr-Cycle Summary.But I am  facing issue "No permission on Test/Issue (XXXXX)"

[Deleted user]

Good Morning All - I have the resolution and have verified with SmartBear who are Atlassian Product Experts. An update/patch is required and is pending downloading -> The update will remove 'ACT_AS_User'

An Admin for your Jira product can run this in seconds. 

Step 1 - Go to Apps -> Manage Apps

Step 2 -The Manage Apps page shall open and display an update to Zephyr for JIRA Cloud

Step 3 - This update requires an admin -> Click update button 

Step 4 - Update shall run and confirm successfully. 

This will restore your system functionality once updated to Version 1.3.0-AC

[Ali Vijdan]

Thanks Chris, that did the trick.

[Deleted user]

Very welcome Ali

[Cassia Townsend]

I have Version 1.3.17-AC, and this issue exists as a test execution that I can't get rid of!  Could you help?

[Alessio Bianchini]

we are facing the same issue. might it be an incident?

[Debidatta Acharya]

Same issue we are also facing

[Lewis Counsell]

Also seeing the same and cannot add test steps to a ticket.

[Alessio Bianchini]

fixed on cloud as well?

[Deleted user]

Yep - see my answer with steps and screenshot

[Alessio Bianchini]

thank you very much it fixed everything :)

[Deleted user]

Welcome - glad I could help - it was a horrible surprise today

[Lewis Counsell]

I have done an update to Zephyr for Jira in "managed apps" to 1.3.0-AC.

This fixed this issue and not being able to added test steps.

The release notes from Zephyr are:

Zephyr for JIRA Cloud's latest version includes new capabilities for further integration with your JIRA instance. As needed for integration, this app's new capabilities include:

• Act on a JIRA user's behalf, even when the user is offline

[Sandra Silva]

Thanks, I have done the update and it works. I will notify my team about this.

[Sandra Silva]

Also having the same problem...and in the middle of a validation process...