dashboard filter not pulling all the records

[vineeta rawat]

dashboard filter not showing items more than 1000 how to resolve this issue.

[Manoj Gangwar]

Hi @vineeta rawat welcome to the community! 

In Jira, the default behavior for filters used in dashboards or gadgets is to display a maximum of 1000 issues. This is a performance optimization to prevent excessive data from overloading the system. However, if your filter returns more than 1000 issues, there are a few ways to manage this limitation.

1- Narrow down the filter: Modify the JQL query to be more specific, returning fewer than 1000 results. You can add additional criteria like statuses, dates, or assignees to break the issue list into smaller sets.

Example: If you are currently using a simple query like project = ABC, you can refine it:

project = ABC AND created >= -30d

2- Instead of having one gadget or one filter that tries to display all issues, break it into smaller, more specific filters and add them as separate gadgets in your dashboard. This way, each filter handles fewer than 1000 issues.

[Eduardo Anflor - MindPro]

Hi, @vineeta rawat 

Jira only returns up to 1,000 issues in the gadgets filter by default. Could you please inform me what is your need more specifically? There are apps in the marketplace that allow to bring more issues in the gadgets. If you look at Mindpro Insights, you can bring up to 5,000 issues in the custom gadgets available for Jira Dashboards or up to 13,500 in the app's internal dashboards. This may help you achieve your goals, but it would be great if you could share more details about your requirements.

Regards,

Eduardo

[Charlie Misonne]

Hi @vineeta rawat 

Can you elaborate a bit please?

What do you mean with a dashboard filter exactly? A screenshot might help.

The REST API of Jira will only return 1000 results maximum. Your issue might relate to this.