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Is it possible that email address got blacklisted by jira ?

Alla Baider
Alla Baider
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December 9, 2024

We have one particular team member not getting notification emails from jira   

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Dwight Holman
Dwight Holman
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December 9, 2024

Users can turn notifications on and off via the User profile (top right corner) > Notifications. This page has a range of options to manage notifications.

Suggest you check this with the user.

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John Funk
John Funk
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December 9, 2024

Hi Alla- Welcome to the Atlassian Community!

You should open a support ticket with Atlassian to see if the email address is on their suppression list.

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