How to Filter accountType="app" Users via Jira Cloud REST API?

[Korhan Keser]

Hi everyone,

I'm trying to list only the users with accountType = "app" (e.g., installed apps like Forge or Connect apps) using the Jira Cloud REST API v3 — specifically the /rest/api/3/user/search endpoint.

However, I couldn’t find a way to filter these users directly via query parameters.
Using query=. returns all users, but I have to filter client-side after retrieving all results.

Is there a way to:

• Filter by accountType=app server-side?

• Or perform this via any property, custom field, or advanced method?

If not supported directly, any workarounds or best practices are welcome.
Thanks in advance!

[Oleksii Melnyk _MOY Apps_]

Jira Cloud REST API v3 does not support server-side filtering by accountType=app via the /rest/api/3/user/search endpoint.

Current Workaround: Client-Side Filtering

You're doing it the correct way:

1. Call /rest/api/3/user/search?query=. (or any minimal character to match all users).
2. Paginate through all results (startAt, maxResults).
3. Filter users where:

 "user.accountType === 'app'"

 

Python script: 

import requests

JIRA_URL = "https://your-domain.atlassian.net"
API_TOKEN = "your-api-token"
EMAIL = "your-email@example.com"

auth = (EMAIL, API_TOKEN)
headers = {"Accept": "application/json"}
app_users = []

start_at = 0
max_results = 100

while True:
    url = f"{JIRA_URL}/rest/api/3/user/search?query=.&startAt={start_at}&maxResults={max_results}"
    response = requests.get(url, headers=headers, auth=auth)
    response.raise_for_status()
    users = response.json()

    app_users.extend([u for u in users if u.get("accountType") == "app"])

    if len(users) < max_results:
        break
    start_at += max_results

print(f"Found {len(app_users)} app users:")
for user in app_users:
    print(f"- {user['displayName']} ({user['accountId']})")