How can i set the Request type according to the issuetype

[Estevão Basso Chrisostimo Soares]

I'm trying to create a script in Behaviour which according to the issuetype, the request type is setted, or at least the other options get hidden. I've tried this one with a custom field type select option and it works correctly, but when I changed to run in Request type field, i got nothing.
--------------------------------------------------------------------------

import com.atlassian.jira.component.ComponentAccessor

import com.onresolve.jira.groovy.user.FieldBehaviours

import groovy.transform.BaseScript

@BaseScript FieldBehaviours fieldBehaviours

final singleSelectListName = 'Request type'

[singleSelectListName].each { selectFieldName ->

    // Get the select field

    def selectField = getFieldByName(selectFieldName)

    log.warn("$selectFieldName")

    log.warn(getFieldByName(singleSelectListName))

    // Getting select field options

    def selectCustomField = customFieldManager.customFieldObjects.findByName(selectFieldName)

    def selectConfig = selectCustomField.getRelevantConfig(issueContext)

    def selectOptions = ComponentAccessor.optionsManager.getOptions(selectConfig)

    // Log select options

    log.warn("Select Options for $selectFieldName: $selectOptions")

    // Filter select available options

    final selectAvailableOptions = selectOptions.findAll { it.value in ['Termo de devolução de equipamento'] }

    selectField.setFieldOptions(selectAvailableOptions)

    // Log select available options

    log.warn("Select Available Options for $selectFieldName: $selectAvailableOptions")

    // Set the default values depending on select type

    // if (selectFieldName == singleSelectListName) {

    //     def defaultValue = selectAvailableOptions.find { it.value == 'Termo de devolução de equipamento' }

    //     selectField.setFormValue(defaultValue.optionId)

    //     log.warn("Default Value for $selectFieldName: $defaultValue")

    // }

}
-----------------------------------------------------------
Here is the log that I got when test it:

2024-02-29 10:05:43,368 WARN [runner.ScriptBindingsManager]: Request type 2024-02-29 10:05:43,368 WARN [runner.ScriptBindingsManager]: Form field ID: customfield_15100, value: null 2024-02-29 10:05:43,374 WARN [runner.ScriptBindingsManager]: Select Options for Request type: [] 2024-02-29 10:05:43,375 WARN [runner.ScriptBindingsManager]: Select Available Options for Request type: []

[Carla Ann Rowland]

In Service Management a Customer Request Type can be attached to the same issue type so my question is each Customer request type in your project have a unique issue type?

Use case example:

Need help with printer--- Service Request issue type

Need help with password --- Service Request issue type