Filter with "issueLinkType" results not as expected

[Nicolas]

I've designed a filter to retrieve all the current items we are working on to display them on our board, but some of them, part of the "Service Desk" project, don't appear in the results.

I've simplified the filter to easily identify their miss:

project in ("Service Desk") and issueLinkType != "is implemented by" and status not in (DONE, CANCELED) ORDER BY priority DESC, created DESC

I now have 6 work items in the results, instead of 9. I should also have the following work items:

• Item 1: Implementation of a new feature in the layout (WORK IN PROGRESS)
• Item 2: How to use a specific function when building an expression (WAITING FOR APPROVAL)
• Item 3: Have a mock-up for exporting images with different export ratios (WORK IN PROGRESS)

We have double-checked the filter and the status of the work items within the team, but we can't determine what's wrong.

Do you have any suggestions?

[Jack Brickey]

Hi @Nicolas , to zero in on the possible reason let's try to cull out the culprit. Let's try the following to see if the missing three appear.

project in ("Service Desk") and status not in (done, canceled)

[Nicolas]

Hi @Jack Brickey , yes they appear, but among far too many work items.

[Jack Brickey]

@Nicolas , good. So now we can suspect that the issue lies with the issuelinktype. Let's try the following:

project in ("Service Desk") and issueLinkType != "is implemented by"

[Esteban Diaz]

Hi @Nicolas , 

Have you checked the link type specified in the missing work items? 

Sometimes users accidentally choose the wrong one 🙄

Cheers, 

Esteban

[Nicolas]

Hi @Esteban Diaz ,

after checking 2 items don't have a linked issue and third one linkedType is 'is bmoecked by'.