What would be your advice to first-time Jira Software admins?

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That image is really helpful.

I am new to Jira but have used MS Project extensively. I love the ease of Jira for managing projects especially using the Agile methodology and scrums.

Thanks @Josh_Kochelek__Modus_Create awesome advise, I really appreciate the time you took to write all this up.

my very best advice .. Keep your Jira projects SIMPLE ! .

Use workflows and screens to fit your team needs

I am happy to support on your journey !

Like • Gary Pasquale likes this

Limit the amount of custom fields and only have a few admins.

As someone that does a ton of JIRA cleanup for large FinTech Enterprises and both agile and non-agile organization that use JIRA, Claudio’s advice is spot on!

Thanks for the wonderful tips! I just ordered the book, AND joined this community because of them. The project I am on is losing our "Jira Ninja" to another project, and I have been learning as much as I can from her for the past year, but came here to figure out how to continue my education without her when (or rather, before) she leaves. I feel much more confident that I'll be able to help the project continue as efficiently as it does with her help.

Like • Sanjog Sigdel likes this

Very Important and then take your time to understand the current setup

Like • Ignacio Pulgar likes this

Do you have any specific test prep tips for those studying to be a certified Jira Admin?

Hi @EW I like your last name. Maybe we're long lost sisters? ;) I have some Jira cert study tips here: https://www.jirastrategy.com/jira-certification/how-to-study-for-jira-administrator-certification. Hope this helps you or others.

Best of luck to you!

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Thank you, Rachel! This information looks great!

I think the common thread throughout this discussion is simplicity.

Just because you can, doesn't mean you should.

We have 13k users and 1.3million Issues. Keeping things simple & minimising customisations is the only way to keep things moving.

We've seen our fair share of performance issues as our instance has grown. I dread to think how much worse things could have been if we had no been on top of customisations.

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Play around. Just explore and see what you can do out of the box. Create a test project, mess with the workflow, create screens, create fields. Play. Enjoy the job.