If you want to get started using Jira Service Management for customer service, it's as simple as creating a project with the Customer service management template. A quarter of customers use Jira...
Hi everyone, I'm Asha! I come with a wealth of experience in working with Jira Service Management (JSM). I'm passionate about leveraging my expertise to assist and support our community members with ...
We’re excited to announce meaningful efficiency and performance improvements in Jira Software’s board and backlog on company-managed projects, designed to help you and your team work smarter, not ha...
Hi all, In our previous update, we shared our commitment to supporting those who are in the process of rolling out Jira Align’s New Navigation, and proactively solicited feedback to help make this ...
Hi Community, I’m Avi, a content designer working with Jira cloud-to-cloud migration and Confluence data copy features. From January 2024, we’re moving the Jira cloud-to-cloud migration feature t...
Hello, everybody. I’m here to introduce to you the brand new Summary page in Plans! ✨ What is the Summary page? The Summary page shows planners like you key insights to help mo...
Happy Wednesday Everyone! This past weekend, my wife and I took the kids on a Christmas train ride. My youngest is fascinated by trains right now so we thought it for be a fun weekend activity. We ...
I have a JPD board set up for a group of PMs. The board has a folder of views that combines all of the ideas for each PM in the group, and then each PM has their own folder of views that are set up g...
As Atlassian Partner we have seen many occasions of customers that have not upgraded their Jira Data Center instance for more than 1 year. Reasons for that can vary per customer, but the consequences...
***UPDATE as of Nov 28 - we are no longer accepting new participants into the early access program for the feature as our program is full. Thank you to everyone for all of your interest! Hi 👋,&...
We all love when issues are closed. One more success to celebrate. One less problem to worry about. That's why watching Opened vs. Closed reports makes everyone happy, regardless if these are softwar...
Streamline your workflow, scale your software, and strengthen your security The Jira Data Center team is excited to announce the next upcoming long-term support releases, Jira Software Server and ...
Hello everyone, I guess we're all still basking in the Team'23 Euphoria. This was my first experience , a virtual one but none the less I enjoyed every bit I joined and am keenly waiting for the on...
Hello 👋 Welcome to a world where self-service capabilities become a reality! In this enlightening journey, we'll explore how Actions for Jira Service Management can revolutionize your custo...
Jira Automations is a powerful tool that can help teams save time, improve efficiency, and reduce errors. By automating repetitive tasks, streamlining workflows, and improving visibility, Jira Automa...